• Monitor welfare of colleagues
• Conduct structured debriefings following an incident

• Establish work health and safety practices
• Facilitate consultation, cooperation and communication
• Monitor compliance with risk control processes
• Evaluate and maintain WHS

• Determine appropriate response to case management in accordance with organisation and legislative requirements
• Conduct case management meetings
• Develop an appropriate case management plan
• Monitor and review case work activities and processes

• Apply knowledge of human development to check client’s developmental status
• Identify developmental issues
• Check for and respond appropriately to specific issues

• Respond to an emergency situation.
• Apply appropriate first aid procedures.
• Communicate details of the incident.
• Review the incident.

Open Colleges does not offer this Unit of Competency. You will be required to undertake the Unit of Competency with an external provider at your own cost. 

• Implement work practices which support the protection of children and young people.
• Report indications of possible risk of harm.
• Apply ethical and nurturing practices in work with children and young people.

• Use a structured approach to counselling
• Establish the nature of the helping relationship
• Confirm the helping relationship

• Reflect on own practice
• Enhance own practice
• Facilitate ongoing professional development

• Develop and promote practice standards
• Support and lead colleagues in case management practice
• Provide practice advice on complex cases
• Reflect and improve on own supervision provision

• Plan financial management approaches
• Implement financial management approaches
• Monitor and control finances
• Review and evaluate financial management processes

• Define project
• Develop project plan
• Administer and monitor project
• Finalise project
• Review project