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Business & Leadership

Certificate III in Business (Records & Information Management)

BSB30120

Prepare yourself for lasting success in records and information management by learning a broad range of both office and specialised skills. You’ll graduate industry-ready, and fully prepared to pursue a successful career working with numbers.
  • Flexible payment options
  • Study to fit into your routine
  • Nationally recognised accreditation
  • Start studying as soon as you enrol
  • No exams, ever.
Start studying today
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Certificate III in Business (Records & Information Management)

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    Upfront cost:

    $2,599.35 $3,999.00

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    • Total course cost: $2,599.35 was $3,999.00

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    Pay per week from:

    $69.21

    • Pay in 52 weekly instalments

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    • Total course cost: $3,799.00 was $3,999.00

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Certificate III in Business (Records & Information Management)

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Certificate III in Business (Records & Information Management)

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Certificate III in Business (Records & Information Management)
Start studying today

Intro to Certificate III in Business (Records & Information Management)

Build a Successful Career in Numbers

Our nationally recognised BSB30120 Certificate III in Business (Records & Information Management) is designed to give you specialised record managements skills along with essential business skills.

Learn how to control, retrieve and dispose of records, as well as the legislation and codes that apply to the record keeping sector. Gain the practical skills you need for a successful office career today.

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Job Outcomes

Explore More Careers

Job Skills

  • Effective communications
  • Critical thinking
  • Workplace health and safety
  • Design business documents
  • Administration
  • Retrieve information
  • Maintain records
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Course breakdown

What you’ll learn in this course

This qualification includes a range of units designed to boost your business skills and advance you into the specialised area of records and information management. Graduate with the skills needed to perform a range of routine administrative, procedural and clerical tasks.

Certificate III in Business (Records & Information Management)

BSBWHS311
Assist with maintaining workplace safety
  • Assist with incorporating WHS policies and procedures into work team processes
  • Contribute to consultative arrangements for managing WHS
  • Contribute to organisational procedures for providing WHS training
  • Participate in identifying hazards, and assessing and controlling risks for the work area
BSBSUS211
Participate in sustainable work practices
  • Measure sustainable work practices
  • Support sustainable work practices
  • Seek opportunities to improve sustainable work practices
BSBTWK301
Use inclusive work practices
  • Establish practices that support individual differences in the workplace
  • Work effectively with individual differences
  • Assess use of inclusive practices
BSBXCM301
Engage in workplace communication
  • Plan workplace communication
  • Undertake routine communication
  • Participate in workplace communication
BSBCRT311
Apply critical thinking skills in a team environment
  • Prepare to address workplace problem
  • Evaluate solutions for workplace problem
  • Finalise and review solution development process
5/ modules
View all
Being able to self-pace and complete the modules fully online allowed me the flexibility to manage full time work with study. The course content was very relevant, with the modules tying in well together. The level of difficulty was just the perfect blend of challenging but achievable. Highly recommended!
Leanne M.
Business & Leadership Graduate, August 2025
Great flexibility, allowing me to learn in my own time and at my own pace.
Jarryd M.
Business & Leadership Graduate, June 2022

Studying with Open Colleges

Study designed to
fit into your routine

What ever your reason for study, our courses are
designed to fit into your routine. 

  • No exams, ever.

    We mean it. Instead, assessments range from open book multiple choice quizzes, portfolios, videos & written assessments

  • Flexible study to fit into your routine

    Study anywhere at any time with 24/7 access to your units.

  • A learning platform optimized for online study

    Our courses are curated to maintain engagement across video, written content, assignments & audio.

Envision your routine while studying with Open Colleges

How quickly do you want to finish your course?

  • 12 months
Learn more about online study
  • Daily routine
  • 07:00 am - 08:00 am

    Coffee + Study
  • 08:00 am - 09:00 am

    Morning routine + commute
  • 09:00 am - 01:00 pm

    Work
  • 01:00 pm - 02:00 pm

    Lunch + Study
  • 02:00 pm - 05:00 pm

    Work
  • 05:00 pm - 06:30 pm

    Evening routine
  • 06:30 pm - 07:30 pm

    Study session
  • 07:30 pm - 08:30 pm

    Break
  • 08:30 pm - 09:30 pm

    Study session
  • 09:30 pm - onwards

    Relax

Your course may include work placement which will be completed in addition to weekly study blocks.

We'll help you study smarter! 

Get in touch for tailored study advice
Our passionate team

Your trainer

Rosalie Pellew
Rosalie Pellew has over 30 years' experience in customer engagement; workplace training and assessment; facilitating adult education; leading and coaching customer contact teams; and supporting on-line learning students.
Tanya Galey
Tanya has many years of experience working in the Airline Industry through her role at World Aviation Systems who represent various airlines here in Sydney (Air Tahiti Nui and Hawaiian Airlines to name a few). She has extensive knowledge of Sales, marketing, reservations and the general business operations of an Airline.
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Rosalie Pellew

Business & Leadership
Rosalie Pellew has over 30 years' experience in customer engagement; workplace training and assessment; facilitating adult education; leading and coaching customer contact teams; and supporting on-line learning students.
Rosalie’s experience spans various industries from retail and telecommunications to food production. Rosalie has been in Vocational Education and Training (VET) sector for over 14 years.

Pursuing her passion for adult education, Rosalie refocused into student services to assist students through their learning journey and beyond to training and assessing. She holds a Certificate IV in Training & Assessment, Diplomas in Teaching, Adult Education, Business Administration, Business and Leadership & Management.
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Tanya Galey

Business & Leadership
Tanya has many years of experience working in the Airline Industry through her role at World Aviation Systems who represent various airlines here in Sydney (Air Tahiti Nui and Hawaiian Airlines to name a few). She has extensive knowledge of Sales, marketing, reservations and the general business operations of an Airline.
Through her role at World Aviation she travelled extensively and gained knowledge on various destinations first hand. Tanya has been teaching Certificate III and Diploma of Tourism for the past 10 years to pass on her passion/knowledge for the Tourism Industry to her students. Recently Tanya has received her Certificate IV in Business Administration to supplement her current role as Operations Manager of a financial planning firm. While still consulting with the travel industry she has been in the financial Industry for the past 5 years developing relevant policies/procedures and complying with regulatory practices.

Tanya’s qualifications are Diploma of Tourism, Certificate IV in Tourism, Certificate III in Tourism , Certificate IV in Training & Assessment and Certificate IV in Business Administration.

Frequently Asked Questions

When can I start the course?

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Anytime you like! The majority of our courses are ready for enrolment right now. There's no need to wait for a specific date or a new semester to start – just enrol, login, and start learning. If you enrol online today and complete your application, you can start studying the course today!

Please note: Courses offered by the Open Colleges School of Health, which are campus-based, do have specific intake dates. Be sure to check the course page for more information.

Are your courses self-paced?

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Yes, they are! With Open Colleges, you’re in charge. There are no exams, or set timetables, so you can learn at your own pace. This means that if you have the time, you can dedicate more hours a week to studying and finish your course earlier. Or you can choose to study without pressure over a longer period of time.

Are your courses nationally recognised?

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Yes, they are! Open Colleges offers nationally recognised Certificates and Diplomas under the Australian Qualifications Framework (AQF). This means that our Certificates and Diplomas meet specific national standards and have been developed in consultation with industry experts to provide the most workplace relevant training. Qualifications from Open Colleges also carry the same level of recognition as courses delivered on-campus in a classroom setting. So, when you study with OC, you can rest assured that you are receiving quality education.

Are your courses free?

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Unlike a TAFE, which is government owned, Open Colleges is a privately owned RTO (Registered Training Organisation.) This means that we are an independent entity, and we don’t receive any government funding. For this reason, our courses are not free. If you have any questions about our pricing, please feel free to contact our friendly Enrolment Consultants.

Study and pay, your way

Payment Options

Week to week
Pay as you go
Save 5%
Pay in $200.00 today & then over 52 instalments
$69.21 Weekly
Total course cost: $3,799.00
Save $200.00
was $3,999.00
Pay Upfront
Save 35%
$2,599.35 Save $1,399.65
was $3,999.00
Full course breakdown
TBD

When can you start? Anytime you like!

There are no start and finish dates, no semesters, so no need to wait. Just enrol and start the path to your new life whenever you’re ready!