Get ready to deliver excellent customer service with our nationally recognised SIR30216 Certificate III in Retail. Arm yourself with industry essential skills to engage the customer, work as part of a team, manage feedback and complaints, and deliver quality customer service. Transform yourself into a qualified and confident Customer service specialist today.

Beauty & retail
Certificate III in Retail
SKU:SIR30216
Get ready to unlock diverse career outcomes. Transform yourself into a skilled and confident retail worker and a valued team member. Equip yourself with transferrable skills to empower you to thrive in the fast-paced world of retail.
- Flexible payment options
- Study to fit into your routine
- Nationally recognised accreditation
- Start studying as soon as you enrol
- No exams, ever.
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Certificate III in Retail
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Certificate III in Retail
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Pay in weekly instalments
Pay as you go
Save 12%
Pay in 58 instalments over the length of your course.
$51.98
WeeklyTotal course cost: $3,215.00
Save $450.00was $3,665.00
Pay Upfront
Save 30%
$2,565.50
Save $1,099.50was $3,665.00
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Certificate III in Retail
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Certificate III in Retail
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Intro to Certificate III in Retail
Succeed in Sales


Course breakdown
What you’ll learn in this course
Certificate III in Retail
SIRXWHS002
Contribute to workplace health and safety
SIRXHWB001
Maintain personal health and wellbeing
SIRXIND002
Organise and maintain the store environment
CHCDIV001
Work with diverse people
SIRXCOM002
Work effectively in a team
5/ modules
Envision your routine while studying with Open Colleges
How quickly do you want to finish your course?
- Daily routine
- 07:00 am - 08:00 am
- 08:00 am - 09:00 am
- 09:00 am - 05:00 pm
- 05:00 pm - 06:30 pm
- 06:30 pm - 07:30 pm
- 07:30 pm - 08:00 pm
- 08:00 pm - 09:30 pm
- 09:30 pm - onwards
Study for a minimum 16 hours per week to complete modules in 12 months
- Daily routine
- 07:00 am - 08:00 am
- 08:00 am - 09:00 am
- 09:00 am - 05:00 pm
- 05:00 pm - 06:30 pm
- 06:30 pm - 07:30 pm
- 07:30 pm - onwards
Study for a minimum 10.7 hours per week to complete modules in 18 months
Your course may include work placement which will be completed in addition to weekly study blocks.
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Your trainer
Kasey Card
Kasey holds several certifications, including Certificate II and III in Retail, Certificate IV in Retail Management, a Diploma in Case Management, and a Dual Diploma in Vocational Education, Training, and Design.
Kasey Card
Beauty & Retail
Kasey holds several certifications, including Certificate II and III in Retail, Certificate IV in Retail Management, a Diploma in Case Management, and a Dual Diploma in Vocational Education, Training, and Design.
Kasey has over 25 years' experience within the Retail industry, starting as a Sales assistant then progressing into Store Manager and then finally finding a passion for the Training and Development of those working within the Retail sector. She is very passionate about sharing her skills and knowledge with others wishing to pursue a career in the sector.
Kasey holds Certificate II, and III in Retail, Certificate IV in Retail Management, a Diploma in Case Management, Dual Diploma in Vocational Education, Training and Design.
As an educator Kasey has over 20 years combined delivering face-to-face training and online training methods, delivering courses such as Retail, Retail Management, Business, and Community Services. Kasey's aim is to inspire the learner to be their best self and achieve their desired goals.
Kasey holds Certificate II, and III in Retail, Certificate IV in Retail Management, a Diploma in Case Management, Dual Diploma in Vocational Education, Training and Design.
As an educator Kasey has over 20 years combined delivering face-to-face training and online training methods, delivering courses such as Retail, Retail Management, Business, and Community Services. Kasey's aim is to inspire the learner to be their best self and achieve their desired goals.
Frequently Asked Questions
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