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Beauty & retail

Certificate III in Retail

SIR30216

Get ready to unlock diverse career outcomes. Transform yourself into a skilled and confident retail worker and a valued team member. Equip yourself with transferrable skills to empower you to thrive in the fast-paced world of retail.
  • Flexible payment options
  • Study to fit into your routine
  • Nationally recognised accreditation
  • Start studying as soon as you enrol
  • No exams, ever.
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Certificate III in Retail

Is this course right for me?

We speak with students everyday who aren’t sure if this is the right course or institution for them. Here are some quick links to help you decide.

Studying with Open Colleges What our students say
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Certificate III in Retail

Select Payment Option

Pay in weekly instalments

Pay as you go

Save 13%

Pay in 58 instalments over the length of your course.

$51.12

Weekly

Total course cost: $3,165.00

Save $500.00

was $3,665.00

Pay Upfront

Save 25%

$2,748.75

Save $916.25

was $3,665.00
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Certificate III in Retail

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Certificate III in Retail

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Have questions about studying? or generally looking to get an insiders view if this course is the right fit for you? Find a time to chat with our team below

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Intro to Certificate III in Retail

Succeed in Sales

Get ready to deliver excellent customer service with our nationally recognised SIR30216 Certificate III in Retail. Arm yourself with industry essential skills to engage the customer, work as part of a team, manage feedback and complaints, and deliver quality customer service. Transform yourself into a qualified and confident Customer service specialist today.

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Common job Outcomes

  • Cashier
  • Customer Service Representative
  • Retail Assistant
  • Retail Supervisor
  • Sales Assistant
  • Sales Team Leader (Retail)
  • Team Leader

Job Skills

  • Effective communications
  • Customer service
  • Purchase goods and services
  • Workplace health and safety
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Course breakdown

What you’ll learn in this course

This qualification includes a range of units designed to ensure that you graduate with the expert skills to deliver quality customer service to retail customers. Pursue work in various retail store settings, and gain an edge on the competition today.

Certificate III in Retail

SIRXWHS002
Contribute to workplace health and safety
  • Act safely in the workplace
  • Follow emergency procedures
  • Participate in workplace health and safety practices
SIRXHWB001
Maintain personal health and wellbeing
  • Maintain personal stamina and resilience
  • Minimise workplace stressors
  • Maintain work-life balance
SIRXIND002
Organise and maintain the store environment
  • Clean the store environment
  • Maintain the store environment
CHCDIV001
Work with diverse people
  • Reflect on own perspectives
  • Appreciate diversity and inclusiveness, and their benefits
  • Communicate with people from diverse backgrounds and situations
  • Promote understanding across diverse groups
SIRXCOM002
Work effectively in a team
  • Communicate with team members
  • Actively participate in retail teams
5/ modules
View all
Thank you for your guidance, support and encouraging talks throughout my study and for inspiring me to become better with continued learning.
Angela
Read more
Open Colleges gave me a great chance for a better future. Without this online study opportunity, I wouldn't have been able to work full-time and take care of my family at the same time.
Graduate of OC
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Studying with Open Colleges

Study designed to
fit into your routine

What ever your reason for study, our courses are
designed to fit into your routine. 

  • No exams, ever.

    We mean it. Instead, assessments range from multiple choice quizzes, portfolios, videos & written assessments

  • Flexible study to fit into your routine

    Study anywhere at any time with 24/7 access to your units.

  • A learning platform optimized for online study

    Our courses are curated to maintain engagement across video, written content, assignments & audio.

Envision your routine while studying with Open Colleges

How quickly do you want to finish your course?

  • 18 months
  • 12 months
Learn more about online study
  • Daily routine
  • 07:00 am - 08:00 am

    Coffee + Study
  • 08:00 am - 09:00 am

    Morning routine + commute
  • 09:00 am - 05:00 pm

    Work
  • 05:00 pm - 06:30 pm

    Evening routine
  • 06:30 pm - 07:30 pm

    Study session
  • 07:30 pm - 08:00 pm

    Break
  • 08:00 pm - 09:30 pm

    Study session
  • 09:30 pm - onwards

    Relax

Study for a minimum 16 hours per week to complete modules in 12 months

  • Daily routine
  • 07:00 am - 08:00 am

    Coffee + Study
  • 08:00 am - 09:00 am

    Morning routine + commute
  • 09:00 am - 05:00 pm

    Work
  • 05:00 pm - 06:30 pm

    Evening routine
  • 06:30 pm - 07:30 pm

    Study session
  • 07:30 pm - onwards

    Relax

Study for a minimum 10.7 hours per week to complete modules in 18 months

Your course may include work placement which will be completed in addition to weekly study blocks.

We'll help you study smarter! 

Get in touch for tailored study advice
Our passionate team

Your trainer

Kasey Card
Kasey holds several certifications, including Certificate II and III in Retail, Certificate IV in Retail Management, a Diploma in Case Management, and a Dual Diploma in Vocational Education, Training, and Design.
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Kasey Card

Beauty & Retail
Kasey holds several certifications, including Certificate II and III in Retail, Certificate IV in Retail Management, a Diploma in Case Management, and a Dual Diploma in Vocational Education, Training, and Design.
Kasey has over 25 years' experience within the Retail industry, starting as a Sales assistant then progressing into Store Manager and then finally finding a passion for the Training and Development of those working within the Retail sector. She is very passionate about sharing her skills and knowledge with others wishing to pursue a career in the sector.

Kasey holds Certificate II, and III in Retail, Certificate IV in Retail Management, a Diploma in Case Management, Dual Diploma in Vocational Education, Training and Design.

As an educator Kasey has over 20 years combined delivering face-to-face training and online training methods, delivering courses such as Retail, Retail Management, Business, and Community Services. Kasey's aim is to inspire the learner to be their best self and achieve their desired goals.

Frequently Asked Questions

How many hours of work placement do I need to do for Certificate III in Retail

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The course contains a minimum of 120 hours of work placement. Work placement hours can be done part time or as a block, depending on the host organisation's requirements and availability. To find out what the suitable workplaces are for this course, download the course guide.

When can I start the course?

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Anytime you like! The majority of our courses are ready to be enrolled in right now. There's no need to wait for a certain date or a new semester to start – just enrol, login, and start learning.

*Courses offered by the Open Colleges School of Health, which are campus based, do have specific intake dates, so please check the course page for more information.

Are your courses nationally recognised?

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Yes, they are! Open Colleges offers nationally recognised Certificates and Diplomas under the Australian Qualifications Framework (AQF). This means that our Certificates and Diplomas meet specific national standards and have been developed in consultation with industry experts to provide the most workplace relevant training. Qualifications from Open Colleges also carry the same level of recognition as courses delivered on-campus in a classroom setting. So, when you study with OC, you can rest assured that you are receiving quality education.

Are your courses free?

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Unlike a TAFE, which is government owned, Open Colleges is a privately owned RTO (Registered Training Organisation.) This means that we are an independent entity, and we don’t receive any government funding. For this reason, our courses are not free. If you have any questions about our pricing, please feel free to contact our friendly Enrolment Consultants.

Study and pay, your way

Payment Options

Pay Upfront
Save 25%
$2,748.75 Save $916.25
was $3,665.00
Week to week
Pay as you go
Save 13%
Pay in 58 instalments over the length of your course.
$51.12 Weekly
Total course cost: $3,165.00
Save $500.00
was $3,665.00
Full course breakdown
TBD

Take your first step towards an exciting new career

Start with Open Colleges Now
Read full biography
TBD