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Beauty & retail

Certificate III in Retail

SIR30216

Get ready to unlock diverse career outcomes. Transform yourself into a skilled and confident retail worker and a valued team member. Equip yourself with transferrable skills to empower you to thrive in the fast-paced world of retail.
  • Flexible payment options
  • Study to fit into your routine
  • Nationally recognised accreditation
  • Start studying as soon as you enrol
  • No exams, ever.
Start studying today
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Certificate III in Retail

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Studying with Open Colleges What our students say
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Certificate III in Retail

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With Open Colleges, you can start your course orientation today. Select your preferred payment option & we'll provide you with the next steps for enrolling with us.

  • Save 30%

    Total course cost: $2,565.50 was $3,665.00

    Get the best value when you pay upfront

  • Save 11%

    Total course cost: $3,265.00 was $3,665.00

    Paid weekly, over the length of your course.
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Certificate III in Retail

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Certificate III in Retail

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Certificate III in Retail
Start studying today

Intro to Certificate III in Retail

Succeed in Sales

Get ready to deliver excellent customer service with our nationally recognised SIR30216 Certificate III in Retail. Arm yourself with industry essential skills to engage the customer, work as part of a team, manage feedback and complaints, and deliver quality customer service. Transform yourself into a qualified and confident Customer service specialist today.

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Job Outcomes

  • Cashier
  • Customer Service Representative
  • Retail Assistant
  • Retail Supervisor
  • Sales Assistant
  • Sales Team Leader (Retail)
  • Team Leader

Job Skills

  • Effective communications
  • Customer service
  • Purchase goods and services
  • Workplace health and safety
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Course breakdown

What you’ll learn in this course

This qualification includes a range of units designed to ensure that you graduate with the expert skills to deliver quality customer service to retail customers. Pursue work in various retail store settings, and gain an edge on the competition today.

Certificate III in Retail

SIRXWHS002
Contribute to workplace health and safety
  • Act safely in the workplace
  • Follow emergency procedures
  • Participate in workplace health and safety practices
SIRXHWB001
Maintain personal health and wellbeing
  • Maintain personal stamina and resilience
  • Minimise workplace stressors
  • Maintain work-life balance
SIRXIND002
Organise and maintain the store environment
  • Clean the store environment
  • Maintain the store environment
CHCDIV001
Work with diverse people
  • Reflect on own perspectives
  • Appreciate diversity and inclusiveness, and their benefits
  • Communicate with people from diverse backgrounds and situations
  • Promote understanding across diverse groups
SIRXCOM002
Work effectively in a team
  • Communicate with team members
  • Actively participate in retail teams
5/ modules
View all

When can you start? Anytime you like!

There are no start and finish dates, no semesters, so no need to wait. Just enrol and start the path to your new life whenever you’re ready!

Thank you for your guidance, support and encouraging talks throughout my study and for inspiring me to become better with continued learning.
Angela
Read more
Open Colleges gave me a great chance for a better future. Without this online study opportunity, I wouldn't have been able to work full-time and take care of my family at the same time.
Graduate of OC
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Studying with Open Colleges

Study designed to
fit into your routine

What ever your reason for study, our courses are
designed to fit into your routine. 

  • No exams, ever.

    We mean it. Instead, assessments range from open book multiple choice quizzes, portfolios, videos & written assessments

  • Flexible study to fit into your routine

    Study anywhere at any time with 24/7 access to your units.

  • A learning platform optimized for online study

    Our courses are curated to maintain engagement across video, written content, assignments & audio.

Envision your routine while studying with Open Colleges

How quickly do you want to finish your course?

  • 12 months
Learn more about online study
  • Daily routine
  • 07:00 am - 08:00 am

    Coffee + Study
  • 08:00 am - 09:00 am

    Morning routine + commute
  • 09:00 am - 05:00 pm

    Work
  • 05:00 pm - 06:30 pm

    Evening routine
  • 06:30 pm - 07:30 pm

    Study session
  • 07:30 pm - 08:00 pm

    Break
  • 08:00 pm - 09:30 pm

    Study session
  • 09:30 pm - onwards

    Relax

Study for a minimum 16 hours per week to complete modules in 12 months

Your course may include work placement which will be completed in addition to weekly study blocks.

We'll help you study smarter! 

Get in touch for tailored study advice
Our passionate team

Your trainer

Anthony Wemyss
Anthony is a licensed real estate agent with more than 20 years’ experience in the industry. He has also worked as a sales agent, buyers’ agent and property manager. His love for retail sector motivates him to work in retail industry. He has gathered a vast array of skills, experience and knowledge.
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Anthony Wemyss

Beauty & Retail
Anthony is a licensed real estate agent with more than 20 years’ experience in the industry. He has also worked as a sales agent, buyers’ agent and property manager. His love for retail sector motivates him to work in retail industry. He has gathered a vast array of skills, experience and knowledge.
Anthony is a licensed real estate agent with more than 20 years’ experience in the industry. He has also worked as a sales agent, buyers’ agent and property manager. His love for retail sector motivates him to work in retail industry. He has gathered a vast array of skills, experience and knowledge.

He holds a Bachelor of Commerce, Diploma of Financial Services, and Certificate IV in Property Services, Certificate IV in Finance and Mortgage Broking, CIV in Business Administration and Certificate IV in Training and Assessment.

As an educator Anthony has over 5 years’ experience in a range of face to face and online courses across Real Estate, Business and Retail management. Anthony is passionate about training and assisting students to achieve their goals to build opportunities for their future.

Frequently Asked Questions

How many hours of work placement do I need to do for Certificate III in Retail

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The course contains a minimum of 120 hours of work placement. Work placement hours can be done part time or as a block, depending on the host organisation's requirements and availability. To find out what the suitable workplaces are for this course, download the course guide.

When can I start the course?

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Anytime you like! The majority of our courses are ready for enrolment right now. There's no need to wait for a specific date or a new semester to start – just enrol, login, and start learning. If you enrol online today and complete your application, you can start studying the course today!

Please note: Courses offered by the Open Colleges School of Health, which are campus-based, do have specific intake dates. Be sure to check the course page for more information.

Are your courses nationally recognised?

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Yes, they are! Open Colleges offers nationally recognised Certificates and Diplomas under the Australian Qualifications Framework (AQF). This means that our Certificates and Diplomas meet specific national standards and have been developed in consultation with industry experts to provide the most workplace relevant training. Qualifications from Open Colleges also carry the same level of recognition as courses delivered on-campus in a classroom setting. So, when you study with OC, you can rest assured that you are receiving quality education.

Are your courses free?

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Unlike a TAFE, which is government owned, Open Colleges is a privately owned RTO (Registered Training Organisation.) This means that we are an independent entity, and we don’t receive any government funding. For this reason, our courses are not free. If you have any questions about our pricing, please feel free to contact our friendly Enrolment Consultants.

Study and pay, your way

Payment Options

Pay Upfront
Save 30%
$2,565.50 Save $1,099.50
was $3,665.00
Week to week
Pay as you go
Save 11%
Pay in 58 instalments over the length of your course.
$56.29 Weekly
Total course cost: $3,265.00
Save $400.00
was $3,665.00
Full course breakdown
TBD