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Enrolment FAQs

Enrolment FAQs

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/ Enrolment FAQs

Click on the links below to view our most frequently asked questions. If you still can't find what you're looking for, have a look at our general FAQs or feel free to contact us.

At Open Colleges, we refuse to compromise on the quality of our courses and always aim to deliver the very best course content and support for our students. We strive to offer high quality education at a competitive price.

While enrolled with us, you’ll get:

  • Access to OpenSpace, our custom built online campus which is accessible anytime, anywhere.
  • Easy to follow learning material developed in consultation with industry experts.
  • Personalised feedback from your trainer as you work through the course.
  • Fast turnaround on assessments and student support queries.
  • Extra resources to enhance your learning like online libraries, videos and learning activities.
  • All the support you need to keep going.
  • A chance to find a study buddy as well as career tips and resources that will help you apply your qualification in the real world.
  • A testamur (certificate) when you graduate as proof that you have completed your course.
To make study accessible for everyone, Open Colleges offers a wide range of course payment plans. The first option is to pay your course fees in full at the start of your course. If you can’t pay upfront that’s no problem, opt for an interest-free payment plan so you can pay your course fees off in weekly or fortnightly instalments that suit your budget.
When you pay in full, we don’t have to spend extra money on administration for tasks such as payment plan processing. Instead, we get to pass on this saving to our students in the form of a discount.

Open Colleges doesn’t charge any interest on our payment plans. However, if you opt to switch your payment plan to a zipMoney account, you could be subject to extra charges.

Once your payment is confirmed, there are a just a few more steps you need to complete before you can start studying. In the coming days, you will receive a phone call from one of our Admissions Officers to confirm that we have all the information we need from you. After that, you’ll receive an email with your login details to OpenSpace, your online campus, and will be ready to start studying. At this stage, you’ll also have a chance to book in a suitable time to take an Online Orientation to help you find your way around OpenSpace.

Once your enrolment is complete, there is a 7-day cooling off period in which you can cancel your enrolment completely. If you choose to cancel your enrolment during this time, you will incur a $100 administration fee. If you cancel your enrolment after the cooling off peri pod expires, you will be liable to pay the full course fee amount.

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