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CHC50413

Diploma of Youth Work

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Course Description

The Diploma of Youth Work is the preferred industry qualification for the youth services industry in Australia. Youth workers are passionate about helping young members of society achieve their potential. 

This course would suit those who are looking to give back to their community by making a difference to the lives of younger Australians. Those who have some work or volunteer experience in the Community Services sector and wish to specialise in youth services will also find this course valuable.

Throughout the Diploma of Youth Work you'll learn how to work with diverse groups of young people. Skills in case management and program and activity planning are a focus of this course.

We will teach you how to identify young people at risk, and how to address legal and ethical issues. You’ll also receive basic training counselling, and how to work with individuals struggling with mental health issues.

This course involves work placement that currently needs to be undertaken in Australia. More information available in our FAQs

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

Potential career outcomes

  • Case Manager
  • Coordinator youth and family services
  • Coordinator youth services
  • Program Manager
  • Senior Case Worker
  • Senior Youth Worker
  • Youth Team Leader

Course Details

Course number E1361
Qualification name CHC50413 Diploma of Youth Work
Course duration 24 months
Delivery Method Online with Work Placement
Recognition Nationally Recognised Nationally Recognised Training
Assessments Case studies, Knowledge tests, Learner and Supervisor checkpoints, Multiple choice questions, Practical assessments, Short-answer questions, Work Placement Final Feedback, Workplace Logbook, Workplace portfolio, Written reports
Awarded by Open Colleges Pty Ltd (Provider number: 90796)

Requirements

General Requirements

There are no mandated education entry requirements for this qualification.

However, to successfully complete this course, it is recommended that students

  • Be over 18 years of age

  • Have language, literacy and numeracy skills that ensure the ability to read and comprehend technical terms and communicate effectively through email. These skills are equivalent to those that would be required to successfully complete year 12

  • Have access to a modern computer with high-speed internet

  • Basic computing skills including the ability to make a short video

Students who indicate on their enrolment form that they do not meet any of the above recommendations are contacted by the student recruitment support team for further assessment before enrolment is confirmed. Where required, this may include completing a Language Literacy and Numeracy skills assessment.

Hardware and Software Requirements 

All Open Colleges courses include the following minimum computer and audio-visual requirements. 

All users: 

  • Microsoft Office 2010 or equivalent 

  • Broadband internet connection 

  • 2GB of RAM 

  • 20 GB of available hard disk space

  • 5400 RPM hard disk drive

  • CD-ROM or DVD drive 

  • Adobe Reader XI or equivalent 

  • Printer and associated software 

  • Scanner and associated software 

  • Digital imaging software 

  • File compression software 

Windows users: 

  • Microsoft Windows 7 or higher (Windows 8 recommended) 

  • 2 Ghz or faster processor

  • Adobe Flash Player 10 or higher 

Mac OS users: 

  • Mac OSX v10.5 or higher (Mac OSX v10.6 recommended) 

  • 2 Ghz or faster processor

  • Adobe Flash Player 10 or higher 

  • DirectX 9-capable video card that runs at 1024 x 768 or higher display resolution

Skill Requirements 

To successfully complete this course, learners will require basic computing skills. This includes: 

  • Creating, saving and editing Microsoft Office documents 

  • Accessing and searching the internet  

  • Downloading and saving documents from websites 

  • Uploading documents through websites 

  • Participating in online discussions 

  • Connecting digital cameras and downloading and storing images

  • Compressing image files 

Audio-Visual Requirements 

  • Learners will need access to software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as a free download from the internet. 

  • As well as access to digital video recording device and/or digital camera and associated software to save and upload video and image files to OpenSpace. Many mobile phone and smart phones include this technology. 

Other Technology Requirements 

  • Office equipment and resources including telephone, photocopier, scanner and printer.  

Physical Requirements

  • Learners must have a basic level of physical fitness as the role may involve a variety of tasks that require a moderate amount of physical activity, such as providing direct assistance to clients with daily living, participating in social and recreational activities and managing a crisis.

  • HLTAID003/HLTAID011 Provide first aid requires learners to undertake Cardio-Pulmonary Resuscitation (CPR) continuously for a minimum of 2 minutes while kneeling on the floor.

Workplace Project Requirements

Most workplaces will require learners to have HLTAID003 First Aid certificate before they commence work placement.

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.

Subjects

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.

Module 1: Introduction to the youth work sector

  • Apply understanding of the social, historical, economic, legal and political contexts of young people
  • Apply understanding of the context of youth work
  • Work within the core values and practice frameworks of youth work
  • Work with understanding of the impact of values in determining the approach to working with young people
  • Communicate effectively with young people
  • Reflect understanding of youth cultures and subcultures and young person’s own development
  • Work with the young person as the focus 
  • Reflect on own practice and values

Module 2: Legal responsibilities

  • Follow safe work practices
  • Implement safe work practices
  • Contribute to safe work practices in the workplace
  • Reflect on own safe work practices
  • Research information required for legal compliance
  • Determine ethical responsibilities 
  • Develop and communicate policies and procedures 
  • Monitor compliance
  • Maintain knowledge of compliance requirements

Module 3: First aid

  • Respond to an emergency situation.
  • Apply appropriate first aid procedures.
  • Communicate details of the incident.
  • Review the incident.

Module 4: Working with youth at risk

  • Implement work practices which support the protection of children and young people
  • Report indications of possible risk of harm
  • Apply ethical and nurturing practices in work with children and young people
  • Implement a framework for preventing crisis situations
  • Support staff in responding to a crisis
  • Follow-up crisis situations

Module 5: Diversity, social and cultural inclusion

  • Reflect on own perspectives
  • Appreciate diversity and inclusiveness, and their benefits
  • Communicate with people from diverse backgrounds and situations
  • Promote understanding across diverse groups
  • Identify cultural safety issues in the workplace
  • Model cultural safety in own work
  • Develop strategies for improved cultural safety
  • Evaluate cultural safety strategies
  • Identify social and cultural issues impacting on clients in Australian society
  • Analyse impacts of social and cultural factors on clients
  • Monitor impact of social and cultural factors on community work and services provided to clients

Module 6: Assessment, mental health and services

  • Establish respectful relationships with people with mental health issues
  • Determine the needs of people with mental health issues
  • Work with people with mental health issues to meet aspirations and needs
  • Identify and address immediate needs and circumstances of young people
  • Explore and clarify issues facing the young person and the nature of support sought
  • Facilitate goal setting and action planning
  • Provide targeted assistance and referral
  • Act as an advocate on request
  • Prepare for assessment
  • Analyse the person’s needs using a collaborative approach
  • Determine appropriate services
  • Complete reporting
  • Evaluate assessment and referral processes

Module 7: Service provision

  • Plan group activities and resources
  • Coordinate group planning processes
  • Manage group processes and conflict
  • Evaluate group activities
  • Determine appropriate response to case management in accordance with organisation and legislative requirements
  • Conduct case management meetings
  • Develop an appropriate case management plan
  • Monitor and review case work activities and processes
  • Use a structured approach to counselling
  • Establish the nature of the helping relationship
  • Confirm the helping relationship

Module 8: Collective action and service programs

  • Engage consumers in the analysis of service needs
  • Develop programs
  • Implement and monitor programs
  • Evaluate programs
  • Identify the program required
  • Prepare program plan
  • Deliver program
  • Monitor and evaluate program
  • Encourage and support young people to develop and use networks
  • Support young people to come together to plan collective action
  • Support young people to identify and form alliances with key stakeholders
  • Support young people to implement their strategies or action plans
  • Assist young people to monitor and evaluate strategies

Module 9: Developing networks

  • Develop communication strategies
  • Establish communication protocols
  • Promote the use of communication strategies
  • Review communication practices
  • Identify networking and collaboration needs and opportunities
  • Develop collaboration strategies
  • Work collaboratively
  • Represent the organisation
  • Maintain and enhance networks and collaborative partnerships

Module 10: Work Placement

Payment Options

Pay in Full

You can choose to pay your course fees in full upon enrolment and benefit from a 10% discount (unless otherwise advertised).

Pay 50% & Payment Plan Combo

You can also choose to pay 50% of your total course fees upon enrolment and the balance on a Payment Plan.  When you do, you’ll benefit from 50% of the standard Pay in Full discount (unless otherwise advertised).

Payment Plan

You can choose to pay for your course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.

Zip Money Payment Plan

If you need a little more flexibility with your finances and would like to pay off your course fees over a longer period of time, we can assist by organising Zip Money to pay your course fees directly to us on your behalf, and you pay this loan back to Zip Money over an agreed period of time. Zip Money provides you flexible options of selecting a 24, 36 or 48 months interest-free, payment plan (dependant on which course you’re enrolling into) to suit your lifestyle, giving you more flexibility than ever before.

BPAY®

With BPAY®, you’re able to pay quickly and securely, 24/7 through your internet, mobile or phone banking service. You can choose when, how much and from which account to pay from - whatever works for you. BPAY® is only available when paying in full. Call an Enrolment Consultant to find out more. 

BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY® is right for you by reading the terms and conditions available from your Financial Institution.

Trainers

Nicola Robey

Nicola has 5 years experience as a Trainer and Assessor working in the education management industry. Currently, Nicola is working as a Therapy Assistant supporting young people in the NDIS, focusing on supporting participants with mental health issues in achieving their goals. Nicola also has an extensive history of working with Aboriginal and/or Torres Strait Islander youth, helping young people to overcome many challenges.

Nicola holds a Cert IV in Child, Youth and Family Intervention, and a Diploma of Community Services Work and is currently studying a Cert IV in Mental health and Alcohol and Other Drugs.

Work Placement

The course contains a minimum of 160 hours of work placement

Your work placement will need to be supervised by a qualified staff member. Students will often undertake work placement in their current workplace or find a workplace through their friends, family or colleagues. 

There are a number of statutory checks required by workplaces, such as a Criminal Record Check and a Working With Children Check. These may vary by state. In addition, individual workplaces may impose additional requirements on students undertaking work placement. You will be responsible for the costs of any such checks or requirements.

Your work placement will need to be completed in Australia, and you will be responsible for the costs of any travel, accommodation, statutory checks or other requirements related to your work placement.

Cost of work placement

All costs of work placement including any placement fees charged by the host organisation (whether to the student or OC), cost of statutory checks and vaccinations, travel, accommodation and uniforms are the responsibility of the student.

Become an Open Colleges student

Course at a Glance

icon for career outcomes

Career Outcomes

  • checkCase Manager
  • checkCoordinator youth and family services
  • checkCoordinator youth services
  • checkProgram Manager
  • checkSenior Case Worker
  • checkSenior Youth Worker
  • checkYouth Team Leader
computer

Delivery Method

Online with Work Placement

credit_score

Payment

Flexible payment options available

Recognition

Nationally recognised

Nationally Recognised Training

Why study with us?

  • Study at your pace
  • Flexible payment options
  • Nationally recognised accreditation
  • World-class learning platform

Course at a Glance

icon for career outcomes

Career Outcomes

  • checkCase Manager
  • checkCoordinator youth and family services
  • checkCoordinator youth services
  • checkProgram Manager
  • checkSenior Case Worker
  • checkSenior Youth Worker
  • checkYouth Team Leader
computer

Delivery Method

Online with Work Placement

credit_score

Payment

Flexible payment options available

Recognition

Nationally recognised

Nationally Recognised Training

Become an Open Colleges student

The Diploma of Youth Work is the preferred industry qualification for the youth services industry in Australia. Youth workers are passionate about helping young members of society achieve their potential. 

This course would suit those who are looking to give back to their community by making a difference to the lives of younger Australians. Those who have some work or volunteer experience in the Community Services sector and wish to specialise in youth services will also find this course valuable.

Throughout the Diploma of Youth Work you'll learn how to work with diverse groups of young people. Skills in case management and program and activity planning are a focus of this course.

We will teach you how to identify young people at risk, and how to address legal and ethical issues. You’ll also receive basic training counselling, and how to work with individuals struggling with mental health issues.

This course involves work placement that currently needs to be undertaken in Australia. More information available in our FAQs

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

Potential career outcomes

  • Case Manager
  • Coordinator youth and family services
  • Coordinator youth services
  • Program Manager
  • Senior Case Worker
  • Senior Youth Worker
  • Youth Team Leader
Course number E1361
Qualification name CHC50413 Diploma of Youth Work
Course duration 24 months
Delivery Method Online with Work Placement
Recognition Nationally Recognised Nationally Recognised Training
Assessments Case studies, Knowledge tests, Learner and Supervisor checkpoints, Multiple choice questions, Practical assessments, Short-answer questions, Work Placement Final Feedback, Workplace Logbook, Workplace portfolio, Written reports
Awarded by Open Colleges Pty Ltd (Provider number: 90796)

General Requirements

There are no mandated education entry requirements for this qualification.

However, to successfully complete this course, it is recommended that students

  • Be over 18 years of age

  • Have language, literacy and numeracy skills that ensure the ability to read and comprehend technical terms and communicate effectively through email. These skills are equivalent to those that would be required to successfully complete year 12

  • Have access to a modern computer with high-speed internet

  • Basic computing skills including the ability to make a short video

Students who indicate on their enrolment form that they do not meet any of the above recommendations are contacted by the student recruitment support team for further assessment before enrolment is confirmed. Where required, this may include completing a Language Literacy and Numeracy skills assessment.

Hardware and Software Requirements 

All Open Colleges courses include the following minimum computer and audio-visual requirements. 

All users: 

  • Microsoft Office 2010 or equivalent 

  • Broadband internet connection 

  • 2GB of RAM 

  • 20 GB of available hard disk space

  • 5400 RPM hard disk drive

  • CD-ROM or DVD drive 

  • Adobe Reader XI or equivalent 

  • Printer and associated software 

  • Scanner and associated software 

  • Digital imaging software 

  • File compression software 

Windows users: 

  • Microsoft Windows 7 or higher (Windows 8 recommended) 

  • 2 Ghz or faster processor

  • Adobe Flash Player 10 or higher 

Mac OS users: 

  • Mac OSX v10.5 or higher (Mac OSX v10.6 recommended) 

  • 2 Ghz or faster processor

  • Adobe Flash Player 10 or higher 

  • DirectX 9-capable video card that runs at 1024 x 768 or higher display resolution

Skill Requirements 

To successfully complete this course, learners will require basic computing skills. This includes: 

  • Creating, saving and editing Microsoft Office documents 

  • Accessing and searching the internet  

  • Downloading and saving documents from websites 

  • Uploading documents through websites 

  • Participating in online discussions 

  • Connecting digital cameras and downloading and storing images

  • Compressing image files 

Audio-Visual Requirements 

  • Learners will need access to software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as a free download from the internet. 

  • As well as access to digital video recording device and/or digital camera and associated software to save and upload video and image files to OpenSpace. Many mobile phone and smart phones include this technology. 

Other Technology Requirements 

  • Office equipment and resources including telephone, photocopier, scanner and printer.  

Physical Requirements

  • Learners must have a basic level of physical fitness as the role may involve a variety of tasks that require a moderate amount of physical activity, such as providing direct assistance to clients with daily living, participating in social and recreational activities and managing a crisis.

  • HLTAID003/HLTAID011 Provide first aid requires learners to undertake Cardio-Pulmonary Resuscitation (CPR) continuously for a minimum of 2 minutes while kneeling on the floor.

Workplace Project Requirements

Most workplaces will require learners to have HLTAID003 First Aid certificate before they commence work placement.

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.

Module 1: Introduction to the youth work sector

  • Apply understanding of the social, historical, economic, legal and political contexts of young people
  • Apply understanding of the context of youth work
  • Work within the core values and practice frameworks of youth work
  • Work with understanding of the impact of values in determining the approach to working with young people
  • Communicate effectively with young people
  • Reflect understanding of youth cultures and subcultures and young person’s own development
  • Work with the young person as the focus 
  • Reflect on own practice and values

Module 2: Legal responsibilities

  • Follow safe work practices
  • Implement safe work practices
  • Contribute to safe work practices in the workplace
  • Reflect on own safe work practices
  • Research information required for legal compliance
  • Determine ethical responsibilities 
  • Develop and communicate policies and procedures 
  • Monitor compliance
  • Maintain knowledge of compliance requirements

Module 3: First aid

  • Respond to an emergency situation.
  • Apply appropriate first aid procedures.
  • Communicate details of the incident.
  • Review the incident.

Module 4: Working with youth at risk

  • Implement work practices which support the protection of children and young people
  • Report indications of possible risk of harm
  • Apply ethical and nurturing practices in work with children and young people
  • Implement a framework for preventing crisis situations
  • Support staff in responding to a crisis
  • Follow-up crisis situations

Module 5: Diversity, social and cultural inclusion

  • Reflect on own perspectives
  • Appreciate diversity and inclusiveness, and their benefits
  • Communicate with people from diverse backgrounds and situations
  • Promote understanding across diverse groups
  • Identify cultural safety issues in the workplace
  • Model cultural safety in own work
  • Develop strategies for improved cultural safety
  • Evaluate cultural safety strategies
  • Identify social and cultural issues impacting on clients in Australian society
  • Analyse impacts of social and cultural factors on clients
  • Monitor impact of social and cultural factors on community work and services provided to clients

Module 6: Assessment, mental health and services

  • Establish respectful relationships with people with mental health issues
  • Determine the needs of people with mental health issues
  • Work with people with mental health issues to meet aspirations and needs
  • Identify and address immediate needs and circumstances of young people
  • Explore and clarify issues facing the young person and the nature of support sought
  • Facilitate goal setting and action planning
  • Provide targeted assistance and referral
  • Act as an advocate on request
  • Prepare for assessment
  • Analyse the person’s needs using a collaborative approach
  • Determine appropriate services
  • Complete reporting
  • Evaluate assessment and referral processes

Module 7: Service provision

  • Plan group activities and resources
  • Coordinate group planning processes
  • Manage group processes and conflict
  • Evaluate group activities
  • Determine appropriate response to case management in accordance with organisation and legislative requirements
  • Conduct case management meetings
  • Develop an appropriate case management plan
  • Monitor and review case work activities and processes
  • Use a structured approach to counselling
  • Establish the nature of the helping relationship
  • Confirm the helping relationship

Module 8: Collective action and service programs

  • Engage consumers in the analysis of service needs
  • Develop programs
  • Implement and monitor programs
  • Evaluate programs
  • Identify the program required
  • Prepare program plan
  • Deliver program
  • Monitor and evaluate program
  • Encourage and support young people to develop and use networks
  • Support young people to come together to plan collective action
  • Support young people to identify and form alliances with key stakeholders
  • Support young people to implement their strategies or action plans
  • Assist young people to monitor and evaluate strategies

Module 9: Developing networks

  • Develop communication strategies
  • Establish communication protocols
  • Promote the use of communication strategies
  • Review communication practices
  • Identify networking and collaboration needs and opportunities
  • Develop collaboration strategies
  • Work collaboratively
  • Represent the organisation
  • Maintain and enhance networks and collaborative partnerships

Module 10: Work Placement

Pay in Full

You can choose to pay your course fees in full upon enrolment and benefit from a 10% discount (unless otherwise advertised).

Pay 50% & Payment Plan Combo

You can also choose to pay 50% of your total course fees upon enrolment and the balance on a Payment Plan.  When you do, you’ll benefit from 50% of the standard Pay in Full discount (unless otherwise advertised).

Payment Plan

You can choose to pay for your course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.

Zip Money Payment Plan

If you need a little more flexibility with your finances and would like to pay off your course fees over a longer period of time, we can assist by organising Zip Money to pay your course fees directly to us on your behalf, and you pay this loan back to Zip Money over an agreed period of time. Zip Money provides you flexible options of selecting a 24, 36 or 48 months interest-free, payment plan (dependant on which course you’re enrolling into) to suit your lifestyle, giving you more flexibility than ever before.

BPAY®

With BPAY®, you’re able to pay quickly and securely, 24/7 through your internet, mobile or phone banking service. You can choose when, how much and from which account to pay from - whatever works for you. BPAY® is only available when paying in full. Call an Enrolment Consultant to find out more. 

BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY® is right for you by reading the terms and conditions available from your Financial Institution.

Nicola Robey

Nicola has 5 years experience as a Trainer and Assessor working in the education management industry. Currently, Nicola is working as a Therapy Assistant supporting young people in the NDIS, focusing on supporting participants with mental health issues in achieving their goals. Nicola also has an extensive history of working with Aboriginal and/or Torres Strait Islander youth, helping young people to overcome many challenges.

Nicola holds a Cert IV in Child, Youth and Family Intervention, and a Diploma of Community Services Work and is currently studying a Cert IV in Mental health and Alcohol and Other Drugs.

The course contains a minimum of 160 hours of work placement

Your work placement will need to be supervised by a qualified staff member. Students will often undertake work placement in their current workplace or find a workplace through their friends, family or colleagues. 

There are a number of statutory checks required by workplaces, such as a Criminal Record Check and a Working With Children Check. These may vary by state. In addition, individual workplaces may impose additional requirements on students undertaking work placement. You will be responsible for the costs of any such checks or requirements.

Your work placement will need to be completed in Australia, and you will be responsible for the costs of any travel, accommodation, statutory checks or other requirements related to your work placement.

Cost of work placement

All costs of work placement including any placement fees charged by the host organisation (whether to the student or OC), cost of statutory checks and vaccinations, travel, accommodation and uniforms are the responsibility of the student.

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