The Diploma of Youth Work is the preferred industry qualification for the youth services industry in Australia. Youth workers are passionate about helping young members of society achieve their potential.
This course would suit those who are looking to give back to their community by making a difference to the lives of younger Australians. Those who have some work or volunteer experience in the Community Services sector and wish to specialise in youth services will also find this course valuable.
Throughout the Diploma of Youth Work you'll learn how to work with diverse groups of young people. Skills in case management and program and activity planning are a focus of this course.
We'll teach you how to identify young people at risk and how to address legal and ethical issues. You'll also receive training in counselling and working with individuals with mental health issues.
This course involves work placement that currently needs to be undertaken in Australia. More information available in our FAQs
If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation as you may be eligible to enrol as an existing worker and may be able to complete your studies faster.
Case studies, Knowledge tests, Learner and Supervisor checkpoints, Multiple choice questions, Practical assessments, Short-answer questions, Work Placement Final Feedback, Workplace Logbook, Workplace portfolio, Written reports
There are no mandated education entry requirements for this qualification.
However, to successfully complete this course, it is recommended that students
Be over 18 years of age
Have language, literacy and numeracy skills that ensure the ability to read and comprehend technical terms and communicate effectively through email. These skills are equivalent to those that would be required to successfully complete year 12
Have access to a modern computer with high-speed internet
Basic computing skills including the ability to make a short video
Students who indicate on their enrolment form that they do not meet any of the above recommendations are contacted by the student recruitment support team for further assessment before enrolment is confirmed. Where required, this may include completing a Language Literacy and Numeracy skills assessment.
Hardware and Software Requirements
All Open Colleges courses include the following minimum computer and audio-visual requirements.
Microsoft Office 2010 or equivalent
Broadband internet connection
2GB of RAM
20 GB of available hard disk space
5400 RPM hard disk drive
CD-ROM or DVD drive
Adobe Reader XI or equivalent
Printer and associated software
Scanner and associated software
Digital imaging software
File compression software
Microsoft Windows 7 or higher (Windows 8 recommended)
2 Ghz or faster processor
Adobe Flash Player 10 or higher
Mac OS users:
Mac OSX v10.5 or higher (Mac OSX v10.6 recommended)
2 Ghz or faster processor
Adobe Flash Player 10 or higher
DirectX 9-capable video card that runs at 1024 x 768 or higher display resolution
To successfully complete this course, learners will require basic computing skills. This includes:
Creating, saving and editing Microsoft Office documents
Accessing and searching the internet
Downloading and saving documents from websites
Uploading documents through websites
Participating in online discussions
Connecting digital cameras and downloading and storing images
Compressing image files
Learners will need access to software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as a free download from the internet.
As well as access to digital video recording device and/or digital camera and associated software to save and upload video and image files to OpenSpace. Many mobile phone and smart phones include this technology.
Other Technology Requirements
Office equipment and resources including telephone, photocopier, scanner and printer.
Learners must have a basic level of physical fitness as the role may involve a variety of tasks that require a moderate amount of physical activity, such as providing direct assistance to clients with daily living, participating in social and recreational activities and managing a crisis.
HLTAID003 Provide first aid requires learners to undertake Cardio-Pulmonary Resuscitation (CPR) continuously for a minimum of 2 minutes while kneeling on the floor.
Workplace Project Requirements
Most workplaces will require learners to have HLTAID003 First Aid certificate before they commence work placement.
Language, Literacy and Numeracy
Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.
Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.
Module 1: Introduction to the youth work sector
Work effectively with young people in the youth work context
Apply understanding of the social, historical, economic, legal and political contexts of young people
Apply understanding of the context of youth work
Work within the core values and practice frameworks of youth work
Work with understanding of the impact of values in determining the approach to working with young people
Engage respectfully with young people
Communicate effectively with young people
Reflect understanding of youth cultures and subcultures and young person’s own development
Work with the young person as the focus
Reflect on own practice and values
Module 2: Legal responsibilities
Participate in workplace health and safety
Follow safe work practices
Implement safe work practices
Contribute to safe work practices in the workplace
Reflect on own safe work practices
Manage legal and ethical compliance
Research information required for legal compliance
Determine ethical responsibilities
Develop and communicate policies and procedures
Maintain knowledge of compliance requirements
Module 3: First aid
Provide first aid
Respond to an emergency situation
Apply appropriate first aid procedures
Communicate details of the incident
Evaluate the incident and own performance
Open Colleges does not offer this Unit of Competency. You will be required to undertake the Unit of Competency with an external provider at your own cost.
Module 4: Working with youth at risk
Identify and respond to children and young people at risk
Implement work practices which support the protection of children and young people
Report indications of possible risk of harm
Apply ethical and nurturing practices in work with children and young people
Manage service response to young people in crisis
Implement a framework for preventing crisis situations
Support staff in responding to a crisis
Follow-up crisis situations
Module 5: Diversity, social and cultural inclusion
Work with diverse people
Reflect on own perspectives
Appreciate diversity and inclusiveness, and their benefits
Communicate with people from diverse backgrounds and situations
Promote understanding across diverse groups
Promote Aboriginal and/or Torres Strait Islander cultural safety
Identify cultural safety issues in the workplace
Model cultural safety in own work
Develop strategies for improved cultural safety
Evaluate cultural safety strategies
Analyse impacts of sociological factors on clients in community work and services
Identify social and cultural issues impacting on clients in Australian society
Analyse impacts of social and cultural factors on clients
Monitor impact of social and cultural factors on community work and services provided to clients
Module 6: Assessment, mental health and services
Work with people with mental health issues
Establish respectful relationships with people with mental health issues
Determine the needs of people with mental health issues
Work with people with mental health issues to meet aspirations and needs
Provide services for young people appropriate to their needs and circumstances
Identify and address immediate needs and circumstances of young people
Explore and clarify issues facing the young person and the nature of support sought
Facilitate goal setting and action planning
Provide targeted assistance and referral
Act as an advocate on request
Assess co-existing needs
Prepare for assessment
Analyse the person’s needs using a collaborative approach
Determine appropriate services
Evaluate assessment and referral processes
Module 7: Service provision
Plan and conduct group activities
Plan group activities and resources
Coordinate group planning processes
Manage group processes and conflict
Evaluate group activities
Develop, facilitate and review all aspects of case management
Determine appropriate response to case management in accordance with organisation and legislative requirements
Conduct case management meetings
Develop an appropriate case management plan
Monitor and review case work activities and processes
Establish and confirm the counselling relationship
Use a structured approach to counselling
Establish the nature of the helping relationship
Confirm the helping relationship
Module 8: Collective action and service programs
Develop and implement service programs
Engage consumers in the analysis of service needs
Implement and monitor programs
Support youth programs
Identify the program required
Prepare program plan
Monitor and evaluate program
Support young people to take collective action
Encourage and support young people to develop and use networks
Support young people to come together to plan collective action
Support young people to identify and form alliances with key stakeholders
Support young people to implement their strategies or action plans
Assist young people to monitor and evaluate strategies
Module 9: Developing networks
Develop workplace communication strategies
Develop communication strategies
Establish communication protocols
Promote the use of communication strategies
Review communication practices
Develop and maintain networks and collaborative partnerships
Identify networking and collaboration needs and opportunities
Develop collaboration strategies
Represent the organisation
Maintain and enhance networks and collaborative partnerships
You can choose to pay your course fees in full upon enrolment and benefit from a 15% discount (unless otherwise advertised).
Pay 50% & Payment Plan Combo
You can also choose to pay 50% of your total course fees upon enrolment and the balance on a Payment Plan. When you do, you’ll benefit from 50% of the standard Pay in Full discount (unless otherwise advertised).
You can choose to pay for your course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.
zipMoney Payment Plan
If you need a little more flexibility with your finances and would like to pay off your course fees over a longer period of time, we can assist by organising zipMoney to pay your course fees directly to us on your behalf, and you pay this loan back to zipMoney over an agreed period of time. zipMoney provides you flexible options of selecting a 24, 36 or 48 months interest-free, payment plan (dependant on which course you’re enrolling into) to suit your lifestyle, giving you more flexibility than ever before.
With BPAY®, you’re able to pay quickly and securely, 24/7 through your internet, mobile or phone banking service. You can choose when, how much and from which account to pay from - whatever works for you. BPAY® is only available when paying in full. Call an Enrolment Consultant to find out more.
BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY® is right for you by reading the terms and conditions available from your Financial Institution.
The course contains a minimum of 160 hours of work placement
Your work placement will need to be supervised by a qualified staff member. Students will often undertake work placement in their current workplace or find a workplace through their friends, family or colleagues.
There are a number of statutory checks required by workplaces, such as a Criminal Record Check and a Working With Children Check. These may vary by state. In addition, individual workplaces may impose additional requirements on students undertaking work placement. You will be responsible for the costs of any such checks or requirements.
Your work placement will need to be completed in Australia, and you will be responsible for the costs of any travel, accommodation, statutory checks or other requirements related to your work placement.
Cost of work placement
All costs of work placement including any placement fees charged by the host organisation (whether to the student or OC), cost of statutory checks and vaccinations, travel, accommodation and uniforms are the responsibility of the student.
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