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CHC40413

Certificate IV in Youth Work

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Course Description

Learn to look after the holistic welfare of teenagers and youth (in general those who are 12-24 years of age), including their safety, emotional health and social connectivity, with Open Colleges’ CHC40413 Certificate IV in Youth Work.

During your course you will learn:

  • How to listen to and understand young people’s problems taking into account their background and circumstances, and support them in the areas they are struggling with.
  • The skills to interact and work with the families and guardians of young people, to arrive at the best possible outcomes for your young client’s welfare.
  • How to understand and work with a variety of cultural perspectives, and promote the health and safety of young people living in these communities.
  • Key relationship and trust building skills.
  • How to assess young people, respond to their concerns and link them in with services that will assist them in meeting their needs.
  • Encourage youth participation, and help young people to connect with people and communities that will have a positive and healthy impact on their lives.
  • How to respond to critical situations, and work with youth who are experiencing or are at risk of homelessness.
  • How to understand, work with and support young people struggling with mental distress. 

This course is superseded by CHC40421 Certificate IV in Youth Work.  For now, you may still enrol in this course, and we will transition you to the new course at no additional cost once it is available. We’ll be in touch closer to our launch date to give you more information about what this means for you. Please feel free to reach out if you have any questions, as our friendly Enrolment Consultants are always happy to help. 

The Open Colleges CHC40413 Certificate IV in Youth Work has been designed in consultation with experts in the industry, to make sure your learning is comprehensive and applicable to the current youth work sector.

This course is offered by Open Colleges on behalf of Integrated Care and Management Training.

This course involves work placement that currently needs to be undertaken in Australia. More information available in our FAQs

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

Potential career outcomes

  • Community Development Youth Worker
  • Indigenous Youth Worker
  • Recreational Youth Activities Worker
  • Residential Support Worker
  • Youth and Family Services Officer
  • Youth Case Worker
  • Youth Housing Support Worker
  • Youth Worker

Course Details

Course number E1031
Qualification name CHC40413 Certificate IV in Youth Work
Course duration Maximum 18 months
Delivery Method Online with Work Placement
Recognition Nationally Recognised Nationally Recognised Training
Assessments Case studies, Knowledge tests, Learner and Supervisor checkpoints, Logbook, Multiple choice questions, Practical skills assessments, Short-answer questions, Work Placement Final Feedback, Workplace Portfolios, Written reports
Awarded by Integrated Care & Management Training Pty Ltd (Provider number: 90197)

Requirements

Education

You will need to have completed Year 12, or equivalent. Equivalency can be demonstrated by one of the following:

  • A qualification at Certificate III level or higher, OR
  • Two years of industry experience in a role that requires the use of written documentation and communication.

Minimum age

You will need to be at least 18 years old.

English

This course involves reading learning content and undertaking a range of written assessments and engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires the successful completion of English to Year 12 level.

If you haven't successfully completed English at Year 12 level, you can demonstrate equivalency through one of the following:

  • A qualification at Certificate III level or higher, OR
  • Two years of industry experience in a role that requires the use of written documentation and communication.

Open Colleges recognises that not all people are able to read, write and perform calculations to the same standard. See the Language, Literacy and Numeracy Considerations section for more information on tools, resources and support services provided to by Open Colleges.

Computing

Access to others

This course includes a requirement to record video and/ or audio roleplays. These will require participation by 1-2 other people sourced by you.

Tools and equipment

You will need to purchase specific tools and equipment for this course. Click here to view the complete list of materials, equipment and tools required for this course. IT Requirements It is recommended that students have the following hardware and additional software:

  • Operating System:
    • Microsoft Windows 7 or higher (Windows 10 recommended)
    • Mac OS 10.11 (El Capitan) or higher Note: (Microsoft Office 365 can only guarantee support on the current release of Mac OS, plus two previous versions. Older versions may work but may have issues)
  • Processor: 2 GHz or faster, 2-core
  • Memory: 8GB of RAM or higher z916GB recommended)
  • Hard Drive: Space 2 GB free disk space
  • Browser: Chrome is the preferred browser for students
  • Windows users:
  • Microsoft Windows 7 or higher (Windows 10 recommended)
  • 1 Ghz or faster processer (2GHz recommended)
  • Software:
    • Acrobat Reader
    • Microsoft Office 2017 or later (including MS Office 365). Note: if using an equivalent office software (such as Open Office or Apple Pages etc), ensure that documents can be formatted correctly and exported to common file formats
    • Audio recording Software (Voice recorder app, Garageband, or Audacity)
    • Video editing software (iMovie, Video Editor app)
    • File compression software
  • Internet Connection: DSL, Cable, or Satellite with at least 2mbps upload speed Note: it is strongly recommended that you have access to the Internet from home. Expecting to access your course from your work internet or a public network like a library or coffee shop may be impractical due to your average weekly study hours.
  • Printer/Scanner: Access to printing/scanning devices or facilities may be required for certain course activities
  • Peripherals:
    • 1280 x 800 display (1280 x 1024 recommended) with 16-bit colour and 512 MB of V RAM
    • Speakers or headset for audio playback
    • Microphone for audio recording
    • Webcam or equivalent (such as a smartphone with video recording capability)
  • E-Mail Capability: Access to e-mail through an e-mail program or web-based e-mail system (e.g., Gmail, Hotmail, Mail for Android or Mail for iOS apps)

Skills

To successfully complete this course, you will require basic computing skills. This includes:

  • Creating, saving and editing Microsoft Office documents.
  • Accessing and searching the internet.
  • Downloading and saving documents from websites.
  • Uploading documents through websites.
  • Participating in online discussions.
  • Compressing image files.
  • Connecting digital cameras and downloading and storing images.

Physical requirements

A basic level of fitness is required as you may be required to support clients with daily living skills such as personal care, shopping, cleaning and recreational activities. 

HLTAID003/HLTAID011 Provide first aid requires you to undertake Cardio-Pulmonary Resuscitation (CPR) continuously for a minimum of 2 minutes while kneeling on the floor. 

Additional

First Aid

The unit HLTAID011 Apply first aid (or its equivalent) is not delivered by Open Colleges. This unit can be satisfied via the completion of the nationally recognised unit of competency or its equivalent offered by an approved provider. You will need to provide a certified copy of a current certificate or Statement of Attainment to be provided credit for this unit. You will need to pay a fee directly to the provider and may be required to travel in order to undertake this unit with the provider of your choice. Whilst it is not a requirement to hold a current first aid certificate to undertake work placement in this industry, workplaces have the right to request this.

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.

Subjects

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.

Module 1: Introduction to the youth work sector

  • Apply understanding of the social, historical, economic, legal and political contexts of young people
  • Apply understanding of the context of youth work
  • Work within the core values and practice frameworks of youth work
  • Work with understanding of the impact of values in determining the approach to working with young people
  • Communicate effectively with young people
  • Reflect understanding of youth cultures and subcultures and young person’s own development
  • Work with the young person as the focus 
  • Reflect on own practice and values

Module 2: Working with diversity

  • Reflect on own perspectives
  • Appreciate diversity and inclusiveness, and their benefits
  • Communicate with people from diverse backgrounds and situations
  • Promote understanding across diverse groups
  • Identify cultural safety issues in the workplace
  • Model cultural safety in own work
  • Develop strategies for improved cultural safety
  • Evaluate cultural safety strategies

Module 3: Work, health and safety

  • Follow safe work practices
  • Implement safe work practices
  • Contribute to safe work practices in the workplace
  • Reflect on own safe work practices

Module 4: First aid

  • Respond to an emergency situation.
  • Apply appropriate first aid procedures.
  • Communicate details of the incident.
  • Review the incident.

Module 5: Youth and their families

  • Establish relationship with the young person’s nominated carer/family members
  • Exchange information with family/carers about young person’s needs and/or risks
  • Determine a mutual approach to addressing the young person’s needs
  • Respond to families’/nominated carers concerns about young person

Module 6: Working in the industry

  • Identify and respond to legal requirements
  • Identify and meet ethical responsibilities
  • Contribute to workplace improvements
  • Communicate with clients and co-workers
  • Address communication needs
  • Facilitate meetings

Module 7: Mental health

  • Establish respectful relationships with people with mental health issues
  • Determine the needs of people with mental health issues
  • Work with people with mental health issues to meet aspirations and needs
  • Identify and address immediate needs and circumstances of young people
  • Explore and clarify issues facing the young person and the nature of support sought
  • Facilitate goal setting and action planning
  • Provide targeted assistance and referral
  • Act as an advocate on request
  • Prepare for assessment
  • Analyse the person’s needs using a collaborative approach
  • Determine appropriate services
  • Complete reporting
  • Evaluate assessment and referral processes

Module 8: Responding to crisis

  • Implement risk-minimisation strategies
  • Maintain a safe environment for young people
  • Prevent escalation of violent behaviour
  • Secure the safety of clients
  • Address issues associated with people who are experiencing homelessness or risk of becoming homeless
  • Support and advocate for people who are experiencing homelessness or at risk of becoming homeless
  • Implement work practices which support the protection of children and young people
  • Report indications of possible risk of harm
  • Apply ethical and nurturing practices in work with children and young people

Module 9: Community supports

  • Create a relationship of trust and respect
  • Work with young people to identify their needs, rights, strengths, hopes and opportunities
  • Identify goals with the young person
  • Develop and implement action plans
  • Operate within a community development framework
  • Distinguish between private and public issues arising in community development work
  • Work with groups to achieve community development outcomes
  • Plan group activities and resources
  • Coordinate group planning processes
  • Manage group processes and conflict
  • Evaluate group activities

Payment Options

Pay in Full

You can choose to pay your course fees in full upon enrolment and benefit from a 10% discount (unless otherwise advertised).

Pay 50% & Payment Plan Combo

You can also choose to pay 50% of your total course fees upon enrolment and the balance on a Payment Plan.  When you do, you’ll benefit from 50% of the standard Pay in Full discount (unless otherwise advertised).

Payment Plan

You can choose to pay for your course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.

BPAY®

With BPAY®, you’re able to pay quickly and securely, 24/7 through your internet, mobile or phone banking service. You can choose when, how much and from which account to pay from - whatever works for you. BPAY® is only available when paying in full. Call an Enrolment Consultant to find out more. 

BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY® is right for you by reading the terms and conditions available from your Financial Institution.

Trainers

Nicola Robey

Nicola has 5 years experience as a Trainer and Assessor working in the education management industry. Currently, Nicola is working as a Therapy Assistant supporting young people in the NDIS, focusing on supporting participants with mental health issues in achieving their goals. Nicola also has an extensive history of working with Aboriginal and/or Torres Strait Islander youth, helping young people to overcome many challenges.

Nicola holds a Cert IV in Child, Youth and Family Intervention, and a Diploma of Community Services Work and is currently studying a Cert IV in Mental health and Alcohol and Other Drugs.

Industry Connections

Work Placement

Open Colleges has a work placement partnership with these organisation(s):

Action for Children and the Aged (ACATA) Australia is a registered non-government organisation comprising of medical experts and health advocates whom work towards addressing humanitarian crisis, marginalised care, and unmet medical needs in high risk communities. ACATA Australia works to promote healthy life styles and eating habits to influence the health of children and the aged.

Myst are a team dedicated to providing care and support to young people in the Blue Mountains affected by homelessness, poverty, distress, helplessness and misfortune.

Work Placement

The course contains a minimum of 120 hours of work placement

Students will often undertake work placement in their current workplace or find a workplace through their friends, family or colleagues. If you experience difficulties finding a work placement, Open Colleges will provide you with advice, resources and support through our work placement support team.

There are a number of statutory checks that may be required by workplaces, such as a National Police Check, Working with Children Check (or state equivalent), a First Aid Certificate and signing of a Confidentiality Agreement and Code of Conduct. These may vary by state. In addition, individual workplaces may impose additional requirements on students undertaking work placement. You will be responsible for the costs of any such checks or requirements.

Your work placement will need to be completed in Australia.

Cost of work placement

All costs of work placement including any placement fees charged by the host organisation (whether to the student or OC), cost of statutory checks and vaccinations, travel, accommodation and uniforms are the responsibility of the student.

Partnership Details

Open Colleges offers this qualification in association with Integrated Care & Management Training Pty Ltd (Provider number: 90197). The testamur will be issued by Integrated Care & Management Training Pty Ltd.

Become an Open Colleges student

Course at a Glance

icon for career outcomes

Career Outcomes

  • checkCommunity Development Youth Worker
  • checkIndigenous Youth Worker
  • checkRecreational Youth Activities Worker
  • checkResidential Support Worker
  • checkYouth and Family Services Officer
  • checkYouth Case Worker
  • checkYouth Housing Support Worker
  • checkYouth Worker
computer

Delivery Method

Online with Work Placement

credit_score

Payment

Flexible payment options available

Recognition

Nationally recognised

Nationally Recognised Training

Why study with us?

  • Study at your pace
  • Flexible payment options
  • Nationally recognised accreditation
  • World-class learning platform

Course at a Glance

icon for career outcomes

Career Outcomes

  • checkCommunity Development Youth Worker
  • checkIndigenous Youth Worker
  • checkRecreational Youth Activities Worker
  • checkResidential Support Worker
  • checkYouth and Family Services Officer
  • checkYouth Case Worker
  • checkYouth Housing Support Worker
  • checkYouth Worker
computer

Delivery Method

Online with Work Placement

credit_score

Payment

Flexible payment options available

Recognition

Nationally recognised

Nationally Recognised Training

Become an Open Colleges student

Learn to look after the holistic welfare of teenagers and youth (in general those who are 12-24 years of age), including their safety, emotional health and social connectivity, with Open Colleges’ CHC40413 Certificate IV in Youth Work.

During your course you will learn:

  • How to listen to and understand young people’s problems taking into account their background and circumstances, and support them in the areas they are struggling with.
  • The skills to interact and work with the families and guardians of young people, to arrive at the best possible outcomes for your young client’s welfare.
  • How to understand and work with a variety of cultural perspectives, and promote the health and safety of young people living in these communities.
  • Key relationship and trust building skills.
  • How to assess young people, respond to their concerns and link them in with services that will assist them in meeting their needs.
  • Encourage youth participation, and help young people to connect with people and communities that will have a positive and healthy impact on their lives.
  • How to respond to critical situations, and work with youth who are experiencing or are at risk of homelessness.
  • How to understand, work with and support young people struggling with mental distress. 

This course is superseded by CHC40421 Certificate IV in Youth Work.  For now, you may still enrol in this course, and we will transition you to the new course at no additional cost once it is available. We’ll be in touch closer to our launch date to give you more information about what this means for you. Please feel free to reach out if you have any questions, as our friendly Enrolment Consultants are always happy to help. 

The Open Colleges CHC40413 Certificate IV in Youth Work has been designed in consultation with experts in the industry, to make sure your learning is comprehensive and applicable to the current youth work sector.

This course is offered by Open Colleges on behalf of Integrated Care and Management Training.

This course involves work placement that currently needs to be undertaken in Australia. More information available in our FAQs

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

Potential career outcomes

  • Community Development Youth Worker
  • Indigenous Youth Worker
  • Recreational Youth Activities Worker
  • Residential Support Worker
  • Youth and Family Services Officer
  • Youth Case Worker
  • Youth Housing Support Worker
  • Youth Worker
Course number E1031
Qualification name CHC40413 Certificate IV in Youth Work
Course duration Maximum 18 months
Delivery Method Online with Work Placement
Recognition Nationally Recognised Nationally Recognised Training
Assessments Case studies, Knowledge tests, Learner and Supervisor checkpoints, Logbook, Multiple choice questions, Practical skills assessments, Short-answer questions, Work Placement Final Feedback, Workplace Portfolios, Written reports
Awarded by Integrated Care & Management Training Pty Ltd (Provider number: 90197)

Education

You will need to have completed Year 12, or equivalent. Equivalency can be demonstrated by one of the following:

  • A qualification at Certificate III level or higher, OR
  • Two years of industry experience in a role that requires the use of written documentation and communication.

Minimum age

You will need to be at least 18 years old.

English

This course involves reading learning content and undertaking a range of written assessments and engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires the successful completion of English to Year 12 level.

If you haven't successfully completed English at Year 12 level, you can demonstrate equivalency through one of the following:

  • A qualification at Certificate III level or higher, OR
  • Two years of industry experience in a role that requires the use of written documentation and communication.

Open Colleges recognises that not all people are able to read, write and perform calculations to the same standard. See the Language, Literacy and Numeracy Considerations section for more information on tools, resources and support services provided to by Open Colleges.

Computing

Access to others

This course includes a requirement to record video and/ or audio roleplays. These will require participation by 1-2 other people sourced by you.

Tools and equipment

You will need to purchase specific tools and equipment for this course. Click here to view the complete list of materials, equipment and tools required for this course. IT Requirements It is recommended that students have the following hardware and additional software:

  • Operating System:
    • Microsoft Windows 7 or higher (Windows 10 recommended)
    • Mac OS 10.11 (El Capitan) or higher Note: (Microsoft Office 365 can only guarantee support on the current release of Mac OS, plus two previous versions. Older versions may work but may have issues)
  • Processor: 2 GHz or faster, 2-core
  • Memory: 8GB of RAM or higher z916GB recommended)
  • Hard Drive: Space 2 GB free disk space
  • Browser: Chrome is the preferred browser for students
  • Windows users:
  • Microsoft Windows 7 or higher (Windows 10 recommended)
  • 1 Ghz or faster processer (2GHz recommended)
  • Software:
    • Acrobat Reader
    • Microsoft Office 2017 or later (including MS Office 365). Note: if using an equivalent office software (such as Open Office or Apple Pages etc), ensure that documents can be formatted correctly and exported to common file formats
    • Audio recording Software (Voice recorder app, Garageband, or Audacity)
    • Video editing software (iMovie, Video Editor app)
    • File compression software
  • Internet Connection: DSL, Cable, or Satellite with at least 2mbps upload speed Note: it is strongly recommended that you have access to the Internet from home. Expecting to access your course from your work internet or a public network like a library or coffee shop may be impractical due to your average weekly study hours.
  • Printer/Scanner: Access to printing/scanning devices or facilities may be required for certain course activities
  • Peripherals:
    • 1280 x 800 display (1280 x 1024 recommended) with 16-bit colour and 512 MB of V RAM
    • Speakers or headset for audio playback
    • Microphone for audio recording
    • Webcam or equivalent (such as a smartphone with video recording capability)
  • E-Mail Capability: Access to e-mail through an e-mail program or web-based e-mail system (e.g., Gmail, Hotmail, Mail for Android or Mail for iOS apps)

Skills

To successfully complete this course, you will require basic computing skills. This includes:

  • Creating, saving and editing Microsoft Office documents.
  • Accessing and searching the internet.
  • Downloading and saving documents from websites.
  • Uploading documents through websites.
  • Participating in online discussions.
  • Compressing image files.
  • Connecting digital cameras and downloading and storing images.

Physical requirements

A basic level of fitness is required as you may be required to support clients with daily living skills such as personal care, shopping, cleaning and recreational activities. 

HLTAID003/HLTAID011 Provide first aid requires you to undertake Cardio-Pulmonary Resuscitation (CPR) continuously for a minimum of 2 minutes while kneeling on the floor. 

Additional

First Aid

The unit HLTAID011 Apply first aid (or its equivalent) is not delivered by Open Colleges. This unit can be satisfied via the completion of the nationally recognised unit of competency or its equivalent offered by an approved provider. You will need to provide a certified copy of a current certificate or Statement of Attainment to be provided credit for this unit. You will need to pay a fee directly to the provider and may be required to travel in order to undertake this unit with the provider of your choice. Whilst it is not a requirement to hold a current first aid certificate to undertake work placement in this industry, workplaces have the right to request this.

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.

Module 1: Introduction to the youth work sector

  • Apply understanding of the social, historical, economic, legal and political contexts of young people
  • Apply understanding of the context of youth work
  • Work within the core values and practice frameworks of youth work
  • Work with understanding of the impact of values in determining the approach to working with young people
  • Communicate effectively with young people
  • Reflect understanding of youth cultures and subcultures and young person’s own development
  • Work with the young person as the focus 
  • Reflect on own practice and values

Module 2: Working with diversity

  • Reflect on own perspectives
  • Appreciate diversity and inclusiveness, and their benefits
  • Communicate with people from diverse backgrounds and situations
  • Promote understanding across diverse groups
  • Identify cultural safety issues in the workplace
  • Model cultural safety in own work
  • Develop strategies for improved cultural safety
  • Evaluate cultural safety strategies

Module 3: Work, health and safety

  • Follow safe work practices
  • Implement safe work practices
  • Contribute to safe work practices in the workplace
  • Reflect on own safe work practices

Module 4: First aid

  • Respond to an emergency situation.
  • Apply appropriate first aid procedures.
  • Communicate details of the incident.
  • Review the incident.

Module 5: Youth and their families

  • Establish relationship with the young person’s nominated carer/family members
  • Exchange information with family/carers about young person’s needs and/or risks
  • Determine a mutual approach to addressing the young person’s needs
  • Respond to families’/nominated carers concerns about young person

Module 6: Working in the industry

  • Identify and respond to legal requirements
  • Identify and meet ethical responsibilities
  • Contribute to workplace improvements
  • Communicate with clients and co-workers
  • Address communication needs
  • Facilitate meetings

Module 7: Mental health

  • Establish respectful relationships with people with mental health issues
  • Determine the needs of people with mental health issues
  • Work with people with mental health issues to meet aspirations and needs
  • Identify and address immediate needs and circumstances of young people
  • Explore and clarify issues facing the young person and the nature of support sought
  • Facilitate goal setting and action planning
  • Provide targeted assistance and referral
  • Act as an advocate on request
  • Prepare for assessment
  • Analyse the person’s needs using a collaborative approach
  • Determine appropriate services
  • Complete reporting
  • Evaluate assessment and referral processes

Module 8: Responding to crisis

  • Implement risk-minimisation strategies
  • Maintain a safe environment for young people
  • Prevent escalation of violent behaviour
  • Secure the safety of clients
  • Address issues associated with people who are experiencing homelessness or risk of becoming homeless
  • Support and advocate for people who are experiencing homelessness or at risk of becoming homeless
  • Implement work practices which support the protection of children and young people
  • Report indications of possible risk of harm
  • Apply ethical and nurturing practices in work with children and young people

Module 9: Community supports

  • Create a relationship of trust and respect
  • Work with young people to identify their needs, rights, strengths, hopes and opportunities
  • Identify goals with the young person
  • Develop and implement action plans
  • Operate within a community development framework
  • Distinguish between private and public issues arising in community development work
  • Work with groups to achieve community development outcomes
  • Plan group activities and resources
  • Coordinate group planning processes
  • Manage group processes and conflict
  • Evaluate group activities

Pay in Full

You can choose to pay your course fees in full upon enrolment and benefit from a 10% discount (unless otherwise advertised).

Pay 50% & Payment Plan Combo

You can also choose to pay 50% of your total course fees upon enrolment and the balance on a Payment Plan.  When you do, you’ll benefit from 50% of the standard Pay in Full discount (unless otherwise advertised).

Payment Plan

You can choose to pay for your course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.

BPAY®

With BPAY®, you’re able to pay quickly and securely, 24/7 through your internet, mobile or phone banking service. You can choose when, how much and from which account to pay from - whatever works for you. BPAY® is only available when paying in full. Call an Enrolment Consultant to find out more. 

BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY® is right for you by reading the terms and conditions available from your Financial Institution.

Nicola Robey

Nicola has 5 years experience as a Trainer and Assessor working in the education management industry. Currently, Nicola is working as a Therapy Assistant supporting young people in the NDIS, focusing on supporting participants with mental health issues in achieving their goals. Nicola also has an extensive history of working with Aboriginal and/or Torres Strait Islander youth, helping young people to overcome many challenges.

Nicola holds a Cert IV in Child, Youth and Family Intervention, and a Diploma of Community Services Work and is currently studying a Cert IV in Mental health and Alcohol and Other Drugs.

Work Placement

Open Colleges has a work placement partnership with these organisation(s):

Action for Children and the Aged (ACATA) Australia is a registered non-government organisation comprising of medical experts and health advocates whom work towards addressing humanitarian crisis, marginalised care, and unmet medical needs in high risk communities. ACATA Australia works to promote healthy life styles and eating habits to influence the health of children and the aged.

Myst are a team dedicated to providing care and support to young people in the Blue Mountains affected by homelessness, poverty, distress, helplessness and misfortune.

The course contains a minimum of 120 hours of work placement

Students will often undertake work placement in their current workplace or find a workplace through their friends, family or colleagues. If you experience difficulties finding a work placement, Open Colleges will provide you with advice, resources and support through our work placement support team.

There are a number of statutory checks that may be required by workplaces, such as a National Police Check, Working with Children Check (or state equivalent), a First Aid Certificate and signing of a Confidentiality Agreement and Code of Conduct. These may vary by state. In addition, individual workplaces may impose additional requirements on students undertaking work placement. You will be responsible for the costs of any such checks or requirements.

Your work placement will need to be completed in Australia.

Cost of work placement

All costs of work placement including any placement fees charged by the host organisation (whether to the student or OC), cost of statutory checks and vaccinations, travel, accommodation and uniforms are the responsibility of the student.

Open Colleges offers this qualification in association with Integrated Care & Management Training Pty Ltd (Provider number: 90197). The testamur will be issued by Integrated Care & Management Training Pty Ltd.
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