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CHC33015

CHC33015 Certificate III in Individual Support (Home and Community)

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Course Description

Get a basic understanding of the aged care and disability sector and learn practical recovery-centred skills you can use as an Individual Support Worker, with Open Colleges’ online Certificate III in Individual Support (Home and Community)

Why study this course?

  • This course will take you from beginner to professional Support Worker in a maximum of 12-months. You will get a solid education in the fundamentals of providing care to your clients in their home and out in the community.
  • A structured work placement during your studies gives you practical experience in a real-world workplace where you can put your learning into practice and gain industry exposure.
  • The course will qualify you to work in a variety of care roles, so you have a number of employment avenues you can explore, including: accommodation support worker, home care assistant, residential care worker, family support worker, personal care giver, community care worker, nursing support assistant.
  • Studying with Open Colleges is fully flexible. You don’t have to give up your job or sacrifice your lifestyle to study. You simply login to the online campus to access all your learning materials, whenever and wherever you like, and make your way through the course at a pace that suits you.
  • You will be supported through your studies by a team of experienced Trainers and Assessors, who are there to answer any questions you have and provide feedback on your progress.

What do you learn in this course?

During the course, you will learn :

  • About the human body and how to support its healthy functioning
  • How to facilitate the empowerment of older people
  • How to facilitate the empowerment of people with disability
  • How to work with a diverse range of people
  • The legal and ethical requirements for working in a care role
  • The skills to meet personal client support needs
  • How to tailor support to meet the needs of individual clients
  • How to support client independence and wellbeing
  • How to work effectively within the health and community care sector
  • How to assist and support clients to participate in community settings
  • How to work safely when providing direct client care
  • How to provide home and community support services
  • How to support relationships between carers and families

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

Potential career outcomes

  • Accommodation Support Worker
  • Aged Care Support Worker
  • Care Assistant
  • Community Care Worker
  • Residential Care Worker

Course Details

Course number E1395
Qualification name CHC33015 Certificate III in Individual Support (Home and Community)
Course duration Self paced - maximum of 12 months
Delivery Method Online with Work Placement (via OpenSpaceX)
Recognition Nationally Recognised Nationally Recognised Training
Assessments Multiple choice questions, Role plays, Workplace assessments, Written assessments
Awarded by Integrated Care & Management Training Pty Ltd (Provider number: 90197)

Requirements

Entry Requirements

There are no mandated education entry requirements for this qualification, per the CHC Community Services Training Package.

Students must be 18 years of age to enrol in this course.

It is also recommended that students

  • Have language, literacy and numeracy skills that ensure the ability to read and comprehend technical terms and communicate effectively through email. These skills are equivalent to those that would be required to successfully complete year 12.
  • Have access to a modern computer with high-speed internet.
  • Have access to a device with audio / video playback capabilities.
  • Have basic computing skills including the ability to make a short video.

Physical requirements

Students will need to be reasonably physically fit to undertake the work placement as the tasks and activities associated with the work placement may involve manual handling and other physical activities. Where first aid is a requirement of the host organisation, you will be required to complete 2 minutes of uninterrupted CPR on an adult manikin placed on the floor.

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.

Subjects

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.

Module 1

  • Follow safe work practices for direct client care
  • Follow safe work practices for manual handling
  • Follow safe work practices for infection control
  • Contribute to safe work practices in the workplace
  • Reflect on own safe work practices

Module 2

  • Recognise and support individual differences
  • Promote independence
  • Support physical wellbeing
  • Support social, emotional and psychological wellbeing

Module 3

  • Reflect on own perspectives
  • Appreciate diversity and inclusiveness, and their benefits
  • Communicate with people from diverse backgrounds and situations
  • Promote understanding across diverse groups

Module 4

  • Determine personal support requirements
  • Maximise participation
  • Provide personal support
  • Complete reporting and documentation

Module 5

  • Work with information about the human body
  • Recognise and promote ways to support healthy functioning of the body

Module 6

  • Identify and respond to legal requirements
  • Identify and meet ethical responsibilities
  • Contribute to workplace improvements

Module 7

  • Identify opportunities for community participation and social inclusion
  • Implement strategies for community participation and inclusion according to the individualised plan
  • Identify, address and monitor barriers to community participation and social inclusion

Module 8

  • Communicate effectively with people
  • Collaborate with colleagues
  • Address constraints to communication
  • Report problems to supervisor
  • Complete workplace correspondence and documentation
  • Contribute to continuous improvement

Module 9

  • Determine support needs
  • Provide support services
  • Monitor support activities
  • Complete reporting and documentation

Module 10

  • Determine requirements of individual plan
  • Establish relationship in the home
  • Operate respectfully in the home
  • Complete reporting and documentation

Module 11

  • Demonstrate commitment to empowerment for people with disability
  • Foster human rights
  • Facilitate choice and self-determination

Module 12

  • Include carers and family members as part of the support team
  • Assess and respond to changes in the care relationship
  • Monitor and promote carer rights, health and well being

Module 13

  • Develop relationships with older people
  • Provide services to older people
  • Support the rights of older people
  • Promote health and re-ablement of older people

Payment Options

Pay in Full

You can choose to pay your course fees in full upon enrolment and benefit from a 10% discount (unless otherwise advertised).

Pay 50% & Payment Plan Combo

You can also choose to pay 50% of your total course fees upon enrolment and the balance on a Payment Plan.  When you do, you’ll benefit from 50% of the standard Pay in Full discount (unless otherwise advertised).

Payment Plan

You can choose to pay for your course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.

Zip Money Payment Plan

If you need a little more flexibility with your finances and would like to pay off your course fees over a longer period of time, we can assist by organising Zip Money to pay your course fees directly to us on your behalf, and you pay this loan back to Zip Money over an agreed period of time. Zip Money provides you flexible options of selecting a 24, 36 or 48 months interest-free, payment plan (dependant on which course you’re enrolling into) to suit your lifestyle, giving you more flexibility than ever before.

BPAY®

With BPAY®, you’re able to pay quickly and securely, 24/7 through your internet, mobile or phone banking service. You can choose when, how much and from which account to pay from - whatever works for you. BPAY® is only available when paying in full. Call an Enrolment Consultant to find out more. 

BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY® is right for you by reading the terms and conditions available from your Financial Institution.

Trainers

Michelle Hay Chapman

Michelle has over 16 years of experience of working within the healthcare industry working as an Enrolled Nurse and a personal care worker. She has worked with people that have a disability within different community programs and within aged care. Michelle’s specialised skills include infection control, dementia care, palliative care and person-centred care. 

Over the years she has also worked in General Practice, different hospitals across Southeast Queensland as an agency nurse working in the areas of mental health, palliative care, and dementia units. 

Michelle has been a Trainer in adult education for over 6 years working in classrooms, workplaces, online and in secondary schools. 

• Diploma of Nursing 

• Certificate IV in Training and Assessment 

• Diploma of Business 

• Diploma of Community Services 

• Certificate 3 in Aged Care 

Work Placement

The course contains a minimum of 160 hours of work placement

Host Organisation

You will need to undertake your work placement in a home and community care organisation such as residential aged care facilities, group homes, day care centres, home care environments, and community support settings. The specific requirements of the workplace are outlined in the Workplace Assessment Guide which can be found in OpenSpaceX.

There are a number of statutory checks that may be required by workplaces, such as a National Police Check, Working with Children Check (or state equivalent), a First Aid Certificate and signing of a Confidentiality Agreement and Code of Conduct. These may vary by state. In addition, individual workplaces may impose additional requirements on students undertaking work placement. You will be responsible for the costs of any such checks or requirements.

Immunisations

Please note that your host organisation may require you to provide an up-to-date immunisation history to verify current and active immunisations prior to the commencement of your work placement. Open Colleges has no control over these requirements, so if you are unable to provide this, you will need to discuss it with your intended Host Organisation.

It should also be noted that some immunisations, such as Hepatitis B and COVID-19, need multiple injections to be administered over a specific time period before you are deemed immune. It is important that you consult with your GP as soon as possible to avoid delays in starting your work placement.

Partnership Details

Open Colleges offers this qualification in association with Integrated Care & Management Training Pty Ltd (Provider number: 90197). The testamur will be issued by Integrated Care & Management Training Pty Ltd.

Become an Open Colleges student

Course at a Glance

icon for career outcomes

Career Outcomes

  • checkAccommodation Support Worker
  • checkAged Care Support Worker
  • checkCare Assistant
  • checkCommunity Care Worker
  • checkResidential Care Worker
computer

Delivery Method

Online with Work Placement (via OpenSpaceX)

credit_score

Payment

Flexible payment options available

Recognition

Nationally recognised

Nationally Recognised Training

Why study with us?

  • Study at your pace
  • Flexible payment options
  • Nationally recognised accreditation
  • World-class learning platform

Course at a Glance

icon for career outcomes

Career Outcomes

  • checkAccommodation Support Worker
  • checkAged Care Support Worker
  • checkCare Assistant
  • checkCommunity Care Worker
  • checkResidential Care Worker
computer

Delivery Method

Online with Work Placement (via OpenSpaceX)

credit_score

Payment

Flexible payment options available

Recognition

Nationally recognised

Nationally Recognised Training

Become an Open Colleges student

Get a basic understanding of the aged care and disability sector and learn practical recovery-centred skills you can use as an Individual Support Worker, with Open Colleges’ online Certificate III in Individual Support (Home and Community)

Why study this course?

  • This course will take you from beginner to professional Support Worker in a maximum of 12-months. You will get a solid education in the fundamentals of providing care to your clients in their home and out in the community.
  • A structured work placement during your studies gives you practical experience in a real-world workplace where you can put your learning into practice and gain industry exposure.
  • The course will qualify you to work in a variety of care roles, so you have a number of employment avenues you can explore, including: accommodation support worker, home care assistant, residential care worker, family support worker, personal care giver, community care worker, nursing support assistant.
  • Studying with Open Colleges is fully flexible. You don’t have to give up your job or sacrifice your lifestyle to study. You simply login to the online campus to access all your learning materials, whenever and wherever you like, and make your way through the course at a pace that suits you.
  • You will be supported through your studies by a team of experienced Trainers and Assessors, who are there to answer any questions you have and provide feedback on your progress.

What do you learn in this course?

During the course, you will learn :

  • About the human body and how to support its healthy functioning
  • How to facilitate the empowerment of older people
  • How to facilitate the empowerment of people with disability
  • How to work with a diverse range of people
  • The legal and ethical requirements for working in a care role
  • The skills to meet personal client support needs
  • How to tailor support to meet the needs of individual clients
  • How to support client independence and wellbeing
  • How to work effectively within the health and community care sector
  • How to assist and support clients to participate in community settings
  • How to work safely when providing direct client care
  • How to provide home and community support services
  • How to support relationships between carers and families

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

Potential career outcomes

  • Accommodation Support Worker
  • Aged Care Support Worker
  • Care Assistant
  • Community Care Worker
  • Residential Care Worker
Course number E1395
Qualification name CHC33015 Certificate III in Individual Support (Home and Community)
Course duration Self paced - maximum of 12 months
Delivery Method Online with Work Placement (via OpenSpaceX)
Recognition Nationally Recognised Nationally Recognised Training
Assessments Multiple choice questions, Role plays, Workplace assessments, Written assessments
Awarded by Integrated Care & Management Training Pty Ltd (Provider number: 90197)

Entry Requirements

There are no mandated education entry requirements for this qualification, per the CHC Community Services Training Package.

Students must be 18 years of age to enrol in this course.

It is also recommended that students

  • Have language, literacy and numeracy skills that ensure the ability to read and comprehend technical terms and communicate effectively through email. These skills are equivalent to those that would be required to successfully complete year 12.
  • Have access to a modern computer with high-speed internet.
  • Have access to a device with audio / video playback capabilities.
  • Have basic computing skills including the ability to make a short video.

Physical requirements

Students will need to be reasonably physically fit to undertake the work placement as the tasks and activities associated with the work placement may involve manual handling and other physical activities. Where first aid is a requirement of the host organisation, you will be required to complete 2 minutes of uninterrupted CPR on an adult manikin placed on the floor.

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.

Module 1

  • Follow safe work practices for direct client care
  • Follow safe work practices for manual handling
  • Follow safe work practices for infection control
  • Contribute to safe work practices in the workplace
  • Reflect on own safe work practices

Module 2

  • Recognise and support individual differences
  • Promote independence
  • Support physical wellbeing
  • Support social, emotional and psychological wellbeing

Module 3

  • Reflect on own perspectives
  • Appreciate diversity and inclusiveness, and their benefits
  • Communicate with people from diverse backgrounds and situations
  • Promote understanding across diverse groups

Module 4

  • Determine personal support requirements
  • Maximise participation
  • Provide personal support
  • Complete reporting and documentation

Module 5

  • Work with information about the human body
  • Recognise and promote ways to support healthy functioning of the body

Module 6

  • Identify and respond to legal requirements
  • Identify and meet ethical responsibilities
  • Contribute to workplace improvements

Module 7

  • Identify opportunities for community participation and social inclusion
  • Implement strategies for community participation and inclusion according to the individualised plan
  • Identify, address and monitor barriers to community participation and social inclusion

Module 8

  • Communicate effectively with people
  • Collaborate with colleagues
  • Address constraints to communication
  • Report problems to supervisor
  • Complete workplace correspondence and documentation
  • Contribute to continuous improvement

Module 9

  • Determine support needs
  • Provide support services
  • Monitor support activities
  • Complete reporting and documentation

Module 10

  • Determine requirements of individual plan
  • Establish relationship in the home
  • Operate respectfully in the home
  • Complete reporting and documentation

Module 11

  • Demonstrate commitment to empowerment for people with disability
  • Foster human rights
  • Facilitate choice and self-determination

Module 12

  • Include carers and family members as part of the support team
  • Assess and respond to changes in the care relationship
  • Monitor and promote carer rights, health and well being

Module 13

  • Develop relationships with older people
  • Provide services to older people
  • Support the rights of older people
  • Promote health and re-ablement of older people

Pay in Full

You can choose to pay your course fees in full upon enrolment and benefit from a 10% discount (unless otherwise advertised).

Pay 50% & Payment Plan Combo

You can also choose to pay 50% of your total course fees upon enrolment and the balance on a Payment Plan.  When you do, you’ll benefit from 50% of the standard Pay in Full discount (unless otherwise advertised).

Payment Plan

You can choose to pay for your course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.

Zip Money Payment Plan

If you need a little more flexibility with your finances and would like to pay off your course fees over a longer period of time, we can assist by organising Zip Money to pay your course fees directly to us on your behalf, and you pay this loan back to Zip Money over an agreed period of time. Zip Money provides you flexible options of selecting a 24, 36 or 48 months interest-free, payment plan (dependant on which course you’re enrolling into) to suit your lifestyle, giving you more flexibility than ever before.

BPAY®

With BPAY®, you’re able to pay quickly and securely, 24/7 through your internet, mobile or phone banking service. You can choose when, how much and from which account to pay from - whatever works for you. BPAY® is only available when paying in full. Call an Enrolment Consultant to find out more. 

BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY® is right for you by reading the terms and conditions available from your Financial Institution.

Michelle Hay Chapman

Michelle has over 16 years of experience of working within the healthcare industry working as an Enrolled Nurse and a personal care worker. She has worked with people that have a disability within different community programs and within aged care. Michelle’s specialised skills include infection control, dementia care, palliative care and person-centred care. 

Over the years she has also worked in General Practice, different hospitals across Southeast Queensland as an agency nurse working in the areas of mental health, palliative care, and dementia units. 

Michelle has been a Trainer in adult education for over 6 years working in classrooms, workplaces, online and in secondary schools. 

• Diploma of Nursing 

• Certificate IV in Training and Assessment 

• Diploma of Business 

• Diploma of Community Services 

• Certificate 3 in Aged Care 

The course contains a minimum of 160 hours of work placement

Host Organisation

You will need to undertake your work placement in a home and community care organisation such as residential aged care facilities, group homes, day care centres, home care environments, and community support settings. The specific requirements of the workplace are outlined in the Workplace Assessment Guide which can be found in OpenSpaceX.

There are a number of statutory checks that may be required by workplaces, such as a National Police Check, Working with Children Check (or state equivalent), a First Aid Certificate and signing of a Confidentiality Agreement and Code of Conduct. These may vary by state. In addition, individual workplaces may impose additional requirements on students undertaking work placement. You will be responsible for the costs of any such checks or requirements.

Immunisations

Please note that your host organisation may require you to provide an up-to-date immunisation history to verify current and active immunisations prior to the commencement of your work placement. Open Colleges has no control over these requirements, so if you are unable to provide this, you will need to discuss it with your intended Host Organisation.

It should also be noted that some immunisations, such as Hepatitis B and COVID-19, need multiple injections to be administered over a specific time period before you are deemed immune. It is important that you consult with your GP as soon as possible to avoid delays in starting your work placement.

Open Colleges offers this qualification in association with Integrated Care & Management Training Pty Ltd (Provider number: 90197). The testamur will be issued by Integrated Care & Management Training Pty Ltd.
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