BSB50420

Diploma of Leadership and Management

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Course Description

The BSB50420 Diploma of Leadership and Management is designed to develop and build your leadership skills within your current role, or to assist you in advancing your career. You will learn how to lead a team with skill, motivation, confidence, and competence, allowing you to get the best from your employees while meeting business needs.

Why this course:

This course will help you further develop your skills and abilities as a leader and performance manager.
You’ll learn practical, relevant skills that are transferrable across many businesses and industries, including how to lead a team with skill, motivation, confidence, and competence, allowing you to get the best from your employees while meeting business needs.
This course will give you the skills to stay abreast of, drive, and adapt to change.
When you complete your first module, can make application for a free 12-month’ affiliate membership with the Institute of Managers and Leaders, which will give you access to a range of benefits, such as access to e-newsletters, blogs, events, and online resources. IML is a key industry membership organisation for managers at a variety of levels.

During your studies you will learn how to:

Manage business operational plans
Use emotional intelligence to understand team members, including how to work and relate to them more effectively.
Use emotional intelligence to resolve conflicts and bring out the best in your team
Use communication skills to influence the business environment and develop critical thinking in others
Lead and manage effective workplace relations and manage team effectiveness
Manage meetings and business risks
Undertake project work and how to establish innovative work environments
Manage people performance, including personal and professional development

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

Potential career outcomes

Business Development Manager
Business Manager
Corporate Services Manager
Distribution Centre Manager
Information Services Manager
Legal Practice Manager
Manager (including area or sales)
Office Manager
Operations Manager
Production Manager
Public Sector Manager
Senior Manager (Public Sector)
Transport Manager
Warehouse Manager

Course Details

Course number	E1382
Qualification name	BSB50420 Diploma of Leadership and Management
Course duration	Self paced - maximum of 24 months
Delivery Method	Online
Recognition	Nationally Recognised
Assessments	Multiple choice Quiz, Projects, Role plays, Video, Written assessments
Awarded by	Open Colleges Pty Ltd (Provider number: 90796)

Requirements

Entry Requirements

There are no mandated education entry requirements for this qualification, per the BSB Business Services Training Package.

There are no mandatory Open Colleges entry requirements.

Recommended Local Entry Requirements

Are 18 years old (note students under 18 will need permission from a parent or guardian to enrol)
Have language, literacy and numeracy skills that ensure the ability to read and comprehend complex information.
Have completed a qualification at Certificate IV level or higher, or
Achieve an ACSF Level 4
Access to a modern computer with high-speed internet.
Access to Microsoft office or equivalent
Basic computing skills including the ability to make a short video.

Minimum age

You will need to be at least 18 years old.

Physical requirements

You’ll be required to operate office equipment and resources including telephone, photocopier, scanner and printer in a safe environment that includes an ergonomically sound computer workstation.

Equipment and tools

This course includes a requirement to record video and/ or audio roleplays. These will require participation by 1-2 other people sourced by you.

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.

Subjects

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.

Module 1

BSBOPS502

Manage business operational plans

Establish operational plan
Manage resource acquisition
Monitor and review operational performance

Module 2

BSBCMM511

Communicate with influence

Identify communication requirements
Negotiate to achieve agreed outcome
Participate in and lead meetings
Make presentations

Module 3

BSBPEF502

Develop and use emotional intelligence

Prepare to develop emotional intelligence
Develop emotional intelligence
Promote development of emotional intelligence in others

Module 4

BSBCRT511

Develop critical thinking in others

Assess individual and team critical and creative thinking skills
Establish an environment that encourages the application of critical and creative thinking
Monitor and improve thinking practices

Module 5

BSBLDR523

Lead and manage effective workplace relationships

Establish effective workplace relationship processes
Manage effective workplace relationships
Review management of workplace relationships

Module 6

BSBTWK502

Manage team effectiveness

Establish team performance plan
Develop and facilitate team cohesion
Facilitate teamwork
Liaise with stakeholders

Module 7

BSBTWK503

Manage meetings

Prepare for meetings
Conduct meetings
Follow up meetings

Module 8

BSBOPS504

Manage business risk

Establish risk context
Identify risks
Analyse risks
Select and implement treatments

Module 9

BSBPMG430

Undertake project work

Establish project parameters
Develop project plan
Administer and monitor project
Finalise and review project

Module 10

BSBSTR501

Establish innovative work environments

Establish work practices
Create an innovative environment
Implement innovative work environment
Share and evaluate innovative ideas and work environment

Module 11

BSBLDR522

Manage people performance

Allocate work
Assess performance
Provide feedback
Manage follow up

Module 12

BSBPEF501

Manage personal and professional development

Manage work goal development
Facilitate achievement of work priorities
Develop and maintain professional competence

Payment Options

Pay in Full

You can choose to pay your course fees in full upon enrolment and benefit from a 10% discount (unless otherwise advertised).

Pay 50% & Payment Plan Combo

You can also choose to pay 50% of your total course fees upon enrolment and the balance on a Payment Plan. When you do, you’ll benefit from 50% of the standard Pay in Full discount (unless otherwise advertised).

Payment Plan

You can choose to pay for your course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.

BPAY®

With BPAY®, you’re able to pay quickly and securely, 24/7 through your internet, mobile or phone banking service. You can choose when, how much and from which account to pay from - whatever works for you. BPAY® is only available when paying in full. Call an Enrolment Consultant to find out more.

BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY® is right for you by reading the terms and conditions available from your Financial Institution.

Trainers

Rosalie Pellew

Rosalie Pellew has over 30 years' experience in customer engagement; workplace training and assessment; facilitating adult education; leading and coaching customer contact teams; and supporting on-line learning students.

Rosalie’s experience spans various industries from retail and telecommunications to food production. Rosalie has been in Vocational Education and Training (VET) sector for over 14 years.

Pursuing her passion for adult education, Rosalie refocused into student services to assist students through their learning journey and beyond to training and assessing. She holds a Certificate IV in Training & Assessment, Diplomas in Teaching, Adult Education, Business Administration, Business and Leadership & Management.

Extra Benefits

After completing your first module (and the required membership form), students of this course can make application for a free 12-month affiliate membership to:

The Institute of Managers and Leaders is a non-profit Membership organisation and the gold standard-setting professional body for management and leadership competence and excellence. IML passionately believes that great leadership is the first step towards a better world and for 76 years, they have been supporting professionals on their leadership journey in keeping with the vision – “Creating better managers and leaders for a better society”.

Course at a Glance

Career Outcomes

Business Development Manager
Business Manager
Corporate Services Manager
Distribution Centre Manager
Information Services Manager
Legal Practice Manager
Manager (including area or sales)
Office Manager
Operations Manager
Production Manager
Public Sector Manager
Senior Manager (Public Sector)
Transport Manager
Warehouse Manager

Delivery Method

Online

Payment

Flexible payment options available

Recognition

Nationally recognised