The demand for trained business service staff in both public and private organisations remains as strong as ever and is expected to grow well into the future. Those in business service roles are valued members of an organisation as are often given the opportunity to be exposed to a broad range of departments and at times are the face of the business or the executives they work for. 

If you are an organised, results-driven person with an eye for detail and exceptional interpersonal skills, a career in business may be the right option for you. 

Business service roles are one of the largest occupations in Australia. Duties involve general administrative and core business operation skills, which are applicable across a range of industries. Australian Government Job Outlook states that the outlook until 2025 is for over 342,500 new roles to be added to the industry. 

Studying a business course with Open Colleges will help open the doors to a wide range of job opportunities. Some of the job outcomes you may be able to access include administration assistant, receptionist, personal assistant, accounts supervisor, business analyst and office manager, among many others. 

Enrol in a nationally recognised qualification in business and acquire the most in-demand office skills that will help you stand out from the crowd. 

Diploma of Business

Launch a career in business management/business operations with the BSB50120 Diploma of Business. This qualification is an ideal way to formalise your current work experience if you are already in the industry but need a qualification to advance. It’s also perfect for business owners who would like to expand and enhance their knowledge about how to manage their business for long-term success.

Certificate IV in Business

The BSB40120 Certificate IV in Business will build on your existing knowledge to give you a broad, advanced understanding across numerous core business and administration functions. 

Certificate IV in Business (Finance)

Launch an exciting career in office administration, with a specialised focus on finance. The BSB40120 Certificate IV in Business (Finance) will open up a range of career opportunities, including, Accounts Supervisor, Executive Personal Assistant, Office Administrator and Office Manager.

Certificate IV in Business (Administration)

The BSB40120 Certificate IV in Business will build on your existing knowledge to give you a broad, advanced understanding across numerous core business and administration functions

BSB30120 Certificate III in Business

Formalise your experience and improve your skills to boost your job performance and prospects in the Business sector with Open Colleges' BSB30120 Certificate III in Business.

Certificate III in Business (Customer Engagement)

A specialisation in customer engagement will give you an edge over the competition by equipping you with a formal education. Develop practical office skills and start a career as a professional clerical/administrative worker with the BSB30120 Certificate III in Business (Customer Engagement).

Certificate III in Business (Records & Information Management)

Launch or build your career in records and information management with the BSB30120 Certificate III in Business(Records & Information Management). In this specialist field, you will carry out a range of routine procedural, clerical, administrative, or operational tasks including how to control, maintain and retrieve records.

Certificate III in Retail

The nationally recognised SIR30216 Certificate III in Retail will equip you with all the essential skills and knowledge to provide quality retail and customer service.