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10 reasons to start a career in community services

by Amanda Collins

**This is an updated post**

Community service is a growth career, in more ways than one: there’s growth for jobs, growth for clients, and personal growth for those who work in the sector.

Working in community service in Australia means that you’ll be dealing with vulnerable people who might be experiencing poverty, discrimination, domestic violence or hardship. Community services deliver much-needed help when it comes to providing emergency housing, food relief, counselling, health clinics, child care services, aged care, and other services that all effect the community’s most vulnerable.

A career in community services can be challenging at times, but it can also be hugely fulfilling. If you’re the kind of person who is passionate about social justice, has an optimistic and patient nature, and is determined to help people enact positive changes in their lives, then a career in community services might be an excellent fit for you.

Community Services is a rewarding career.

Reasons to start a career in community services

1. Make a real difference in people’s lives

Working in community services, you will have an impact on the welfare of vulnerable people.

Every single day you make a difference to the quality of people’s lives. Your actions help those who are struggling the most to build better lives, and to give them hope for a brighter future.

You also help to build stronger, more inclusive communities.

2. Job variety: one qualification, lots of roles

Unlike a lot of other job sectors, community services gives employees a huge selection of client areas to work in.

This means that as you move throughout your career, you can continue to grow and progress until you find your perfect niche.

Client areas in the community services sector include:

  • Aged care
  • Disability services
  • Indigenous and multicultural support
  • Asylum seekers and refugee services
  • Mental health and counselling
  • Child protection
  • Family services
  • Schools
  • Emergency relief
  • Youth justice
  • Housing and community development

start a career in community services

3. Watch people grow

With your help, advice, advocacy, and support, your clients will grow. You can help them live fuller lives.

Things may take time to change, and the results of your hard work may not be immediately obvious. But no matter how small these changes seem at first, you can rest assured that you’re helping someone to improve their quality of life.

4. Advocate for the rights of people who can’t fight for themselves

Do you have a strong sense of social justice? Do you believe in fighting for the rights of people who are unable to stand up for themselves?

As a community services worker, you are a superhero. You take on and fight for the rights of your clients, who often are people that can’t fight for themselves.

Going in to bat for your clients, you tackle the social, legal and economic barriers that trap people and keep them in at-risk situations.

By using your voice, influences and connections, you can fight for others’ rights. Does that sound like the work of a hero to you?

5. There’s room to move and build a career

There are dozens of different roles that come under the community services banner, ensuring that employees have plenty of room to move and expand their skillset.

Just some of the roles out there include:

  • Case Worker
  • Crisis Intervention Worker
  • Case Management Supervisor
  • Community Services Manager
  • Program Coordinator
  • Support Case Worker
  • Team Manager
  • Advocate
  • Counsellor
  • Community Development Officer
  • Child Protection Officer
  • Welfare Worker
  • Community Care Coordinator
  • Halfway House Supervisor
  • Women’s Centre Program Supervisor

community services jobs

6. It’s a growth area

The healthcare industry in Australia is the country’s fastest growing sector. Community Services has continued to grow in relation to demand over the past few years. Predictions are set for the number of employees to continue rising, which means there will be plenty of job opportunities for those wishing to enter community services.

7. Work in not-for-profit, government or private sectors

Community Service Workers have the ability to work in all three of these sectors.

Each sector comes with its own perks and benefits, so workers can pick which sector benefits them the most, and delivers the most job satisfaction.

8. Work in regional and remote areas, as well as cities

Community Service Workers are needed nationwide, in big and small cities, regional towns, as well as rural and remote locations.

The bonus of this nationwide demand is that workers have a lot of options when it comes to where they want to live and work.

community careers

9. Flexible working hours

Some community services roles will be 24/7. This means you can find a job that fits around your schedule, and you can work the hours that are suitable for you.

10. Personal growth

Giving back to society provides you with a sense of satisfaction, and makes you feel good about yourself. Meanwhile, the interesting challenges involved in the career push you to grow as a person, and the relationships you develop as you assist and guide people make you a more empathetic, understanding and emotionally intelligent person.

How many other jobs can you think of that can offer you that?

Interested in a community services career?

Studying health or community services online with Open Colleges will give you the skills, knowledge and qualifications you need, whether you’re looking to begin your career or formalise your existing experience. 

As our courses are delivered online, this means that you can study whenever you want, wherever you are. You’re able to fit your study around your life’s other commitments without the worry of assessment deadlines or attending classroom lectures. 

If you’re ready to take the next step, then find out more about our wide range of courses here. 

9 Responses

  1. Angel Cosip says:

    Hi, if i could ask you about posting some information for courses like hospitality/chef courses? Thank you,
    Angel C.
    (Yr 12)

    • Sarah MacDiarmid says:

      Hi Angel,

      Thanks for your feedback! We’ll definitely look into adding some more hospitality posts to In the Loop. Until then, you can find some more information about this career path here:

      We offer a number of Hospitality courses, here is the link: to find out more. If you fill in the form at the top of the page you can download a course guide for free. The best thing to do is to contact one of our Enrolment Consultants to talk you through your potential options. You can reach them on 1300 365 137, or click this link and we will get back to you. Hope to hear from you. Best of luck and let us know if you have more questions.

      Thanks, Sarah OC Team

  2. Shane Glover says:

    Yes! I completely agreed with the fact that career in community service is beneficial for us. It helps to grow our career in a better way, here in this article, we learn some basic tips on how to improve our career in community service and how to maintain this success. But the question arises, why we choose a career in community service and this article highlighting some beneficial points in this regards.

  3. Ashley says:

    I liked that you said that one thing to consider when you are debating whether or not to begin a career in the medical field is that you will have the opportunity to help make a difference in people’s lives. I have been trying to find a career path that would help me to feel like I’m making a difference in the world but I haven’t been sure which path to take. I will be sure to consider taking medical courses and becoming qualified to work in this field so that I can feel successful in helping society.

  4. gazza dando says:

    just a qustion what awards would you work under if you were a manager of a community service???

    • Malini Das says:

      Hi Gazza, Thanks for connecting. For specific course outcomes the best thing to do is to contact one of our Enrolment Consultants to talk you through your potential options. You can reach them on 1300 365 137, or click this link / and we’ll get back to you. Thanks, Open Colleges team

  5. Nice blog, I like the way you have explained it, keep sharing this kind of post.

    I also want to add some reasons why you should start a career in community services

    1. Growth in the industry
    2. More choices than ever before.
    3. Job satisfaction and salary in community services.
    4. Giving back feels great.

  6. Amit says:

    Yes! I completely agree with the fact that a career in community service is beneficial for us. It helps to grow our career in a better way. Here in this article, we learn some basic tips on how to improve our career in community service and how to maintain this success. But the question arises, why should we choose a career in community service? This article highlights some beneficial points in this regards.

  7. vinesh says:

    Compendious article about career at community service, thanks for the post, Its really helpful for job seekers.

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