BSB30120

Certificate III in Business (Records & Information Management)

Course Description

Excel in record and information management with this specialised course. Learn the essential aspects of knowledge management systems as well as communication, teamwork, and critical thinking skills. Graduate with the skills needed to perform a range of routine administrative, procedural and clerical tasks.

During the course, you will learn how to:

Organise workplace information
Control and maintain records
Retrieve information from records
Assist with WHS
Participate in sustainable work practices
Communicate in the workplace
Apply critical thinking
Support personal wellbeing at work
Use business software
Design and produce business documents

This course is suited to people who have no experience and are looking to launch their career in records and information management. The Certificate III in Business (Records and Information Management) is also a good option if you are already working in business and want to advance into a specialised area or improve your skills to boost your job performance and prospects.

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

Potential career outcomes

Administration Officer
Assistant Registry Officer
Human Resources Administrator
Information Officer
Records Assistant

Course Details

Course number	E1409
Course name	BSB30120 Certificate III in Business (Records & Information Management)
Course duration	Self paced - maximum of 12 months
Delivery Method	Online (via OpenSpaceX)
Assessments	Multiple choice questions, Projects, Role plays, Video, Written assessments
Awarded by	Open Colleges Pty Ltd (Provider number: 90796)

Requirements

Entry Requirements

There are no mandated education entry requirements for this qualification, per the BSB Business Services Training Package.

Mandatory Entry Requirements

Access to a modern computer with high-speed internet

Access to Microsoft office or equivalent

Access to a device with audio & video capabilities

Access to people to participate in role plays & assessments

Recommended Local Entry Requirements

Are 18 years old (note - students under 18 will need permission from a parent or guardian to enrol)
Have language, literacy and numeracy skills that ensure the ability to read and comprehend technical terms and communicate effectively through email. These skills are equivalent to those that would be required to successfully complete Year 10 or ACSF Level 2.
Basic computing skills

Minimum age

You will need to be at least 18 years old.

Equipment and tools

This course includes a requirement to record video and/ or audio roleplays. These will require participation by 1-3 other people sourced by you.

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.

Subjects

Module 1

BSBWHS311

Assist with maintaining workplace safety

Assist with incorporating WHS policies and procedures into work team processes
Contribute to consultative arrangements for managing WHS
Contribute to organisational procedures for providing WHS training
Participate in identifying hazards, and assessing and controlling risks for the work area

Module 2

BSBSUS211

Participate in sustainable work practices

Measure sustainable work practices
Support sustainable work practices
Seek opportunities to improve sustainable work practices

Module 3

BSBTWK301

Use inclusive work practices

Establish practices that support individual differences in the workplace
Work effectively with individual differences
Assess use of inclusive practices

Module 4

BSBXCM301

Engage in workplace communication

Plan workplace communication
Undertake routine communication
Participate in workplace communication

Module 5

BSBCRT311

Apply critical thinking skills in a team environment

Prepare to address workplace problem
Evaluate solutions for workplace problem
Finalise and review solution development process

Module 6

BSBPEF201

Support personal wellbeing in the workplace

Recognise factors that impact personal wellbeing
Plan communication with supervisor
Communicate with supervisor
Investigate available wellbeing resources

Module 7

BSBPEF301

Organise personal work priorities

Organise and complete own work schedule
Evaluate own work performance
Coordinate personal skill development and learning

Module 8

BSBTEC301

Design and produce business documents

Select and prepare resources
Design document
Produce document
Finalise document

Module 9

BSBTEC302

Design and produce spreadsheets

Select and prepare resources
Plan spreadsheet design
Create spreadsheet
Produce charts
Finalise and present spreadsheets

Module 10

BSBINS302

Organise workplace information

Receive, acquire and assess information.
Organise information
Review information needs

Module 11

BSBINS308

Control records

Identify records for capture
Classify records
Register records
Track records
Audit records

Module 12

BSBINS307

Retrieve information from records

Locate and retrieve records required
Ensure security of records
Provide required information or records

Module 13

BSBINS309

Maintain business records

Collate business records
Update business or records system
Prepare and distribute reports from the business or records system

Payment Options

Pay in Full

You can choose to pay your course fees in full upon enrolment and benefit from a 10% discount (unless otherwise advertised).

Pay 50% & Payment Plan Combo

You can also choose to pay 50% of your total course fees upon enrolment and the balance on a Payment Plan. When you do, you’ll benefit from 50% of the standard Pay in Full discount (unless otherwise advertised).

Payment Plan

You can choose to pay for your course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.

BPAY®

With BPAY®, you’re able to pay quickly and securely, 24/7 through your internet, mobile or phone banking service. You can choose when, how much and from which account to pay from - whatever works for you. BPAY® is only available when paying in full. Call an Enrolment Consultant to find out more.

BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY® is right for you by reading the terms and conditions available from your Financial Institution.

Trainers

Holly Radford

Holly is an enthusiastic and dedicated professional with over 20 years experience in business administration, account management, marketing and print. She has also been working within the education and training industry since 2013, in both a face-to-face and online capacity and is passionate about the power of education. Holly runs a small online business and holds a position on the Australian Institute of Office Professionals (AIOP) WA Division Committee.

Holly holds a Bachelor of Commerce, Diploma of Business Administration, Diploma of Business, Diploma of Marketing Communication, Diploma of Social Media Marketing, Certificate IV in Training & Assessment and a Certificate III in Printing & Graphic Arts.

Course at a Glance

Career Outcomes

Administration Officer
Assistant Registry Officer
Human Resources Administrator
Information Officer
Records Assistant

Delivery Method

Online (via OpenSpaceX)

Payment

Flexible payment options available

Recognition

Nationally recognised