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BSB50120

Diploma of Business

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Course Description

The nationally recognised BSB50120 - Diploma of Business provides you with an impressive skillset, which can be used across a variety of business service roles and industries. Learn key business skills such as communication, planning, time and risk management, administration, finance, and marketing.

  • Future-proof your career by getting a skillset, which can be used across a variety of business service roles and industries including logistics, marketing, administration and finance. 

  • With Open Colleges' Diploma of Business, you will graduate with a nationally recognised qualification. 
  • You will be supported through your study by industry professionals who have years of experience in the business sector. 

During your studies you will learn how to: 

  • Lead communication in the workplace  
  • Develop critical thinking in others  
  • Manage budgets and financial plans  
  • Manage business resources  
  • Develop workplace policies and procedures for sustainability  
  • Use digital technologies to collaborate in a work environment 
  • Manage meetings  
  • Develop and use emotional intelligence  
  • Manage business risk  
  • Manage recruitment and onboarding  
  • Undertake project work 
  • Build and maintain business relationships 

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

Potential career outcomes

  • Administration Manager
  • Business Development Manager
  • Business Manager
  • Business Sales Team Leader
  • Chief Data Officer
  • Customer Service Manager
  • Office Manager
  • Project Consultant
  • Team Leader

Course Details

Course number E1379
Course name BSB50120 Diploma of Business
Course duration Self paced - maximum of 18 months
Delivery Method Online
Assessments Multiple choice Quiz, Projects, Role plays, Video, Written assessments
Awarded by Open Colleges Pty Ltd (Provider number: 90796)

Requirements

Entry Requirements

There are no mandated education entry requirements for this qualification, per the BSB Business Services Training Package. 

There are no mandatory Open Colleges entry requirements. 

It is also recommended that students  

  • Are 18 years old (note: students under 18 will need permission from a parent or guardian to enrol) 
  • Have language, literacy and numeracy skills that ensure the ability to read and comprehend complex information. These skills are equivalent to those that would be required to successfully complete a qualification at Certificate IV level or higher, or 
  • Achieve an ACSF Level 4 
  • Have access to a modern computer with video / audio playback capabilities and high-speed internet. 
  • Have access to Microsoft office or equivalent 
  • Have basic computing skills including the ability to make a short video. 

Minimum age

You will need to be at least 18 years old.

Equipment and tools

This course includes a requirement to record video and/ or audio roleplays.  These will require participation by 1-2 other people sourced by you. 

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.

Subjects

Module 1

  • Review existing digital technology use in the business 
  • Identify opportunities to implement digital technologies for workplace collaboration 
  • Implement and use digital technologies to collaborate in the workplace 

Module 2

  • Establish communication protocols 
  • Coordinate effective communication 
  • Present and negotiate persuasively 
  • Review communication practices 

Module 3

  • Prepare for meetings 
  • Conduct meetings 
  • Follow up meetings 

Module 4

  • Prepare to develop emotional intelligence 
  • Develop emotional intelligence 
  • Promote development of emotional intelligence in others 

Module 5

  • Assess individual and team critical and creative thinking skills 
  • Establish an environment that encourages the application of critical and creative thinking 
  • Monitor and improve thinking practices

Module 6

  • Plan financial management approaches 
  • Implement and monitor financial management plans 
  • Review and evaluate financial management plans 

Module 7

  • Establish risk context 
  • Identify risks 
  • Analyse risks 
  • Select and implement treatments  

Module 8

  • Analyse resource requirements 
  • Develop resource plans 
  • Allocate resources 
  • Review and report on resource usage 

Module 9

  • Develop recruitment and onboarding policies and procedures 
  • Manage recruitment process 
  • Manage staff onboarding 

Module 10

  • Prepare workplace sustainability policies 
  • Implement workplace sustainability policies 
  • Review implementation of workplace sustainability policies 

Module 11

  • Establish project parameters
  • Develop project plan
  • Administer and monitor project
  • Finalise and review project

Module 12

  • Establish business relationships
  • Maintain business relationships
  • Build and improve business relationships

Payment Options

Pay in Full

You can choose to pay your course fees in full upon enrolment and benefit from a 10% discount (unless otherwise advertised).

Pay 50% & Payment Plan Combo

You can also choose to pay 50% of your total course fees upon enrolment and the balance on a Payment Plan.  When you do, you’ll benefit from 50% of the standard Pay in Full discount (unless otherwise advertised).

Payment Plan

You can choose to pay for your course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.

Zip Money Payment Plan

If you need a little more flexibility with your finances and would like to pay off your course fees over a longer period of time, we can assist by organising Zip Money to pay your course fees directly to us on your behalf, and you pay this loan back to Zip Money over an agreed period of time. Zip Money provides you flexible options of selecting a 24, 36 or 48 months interest-free, payment plan (dependant on which course you’re enrolling into) to suit your lifestyle, giving you more flexibility than ever before.

BPAY®

With BPAY®, you’re able to pay quickly and securely, 24/7 through your internet, mobile or phone banking service. You can choose when, how much and from which account to pay from - whatever works for you. BPAY® is only available when paying in full. Call an Enrolment Consultant to find out more. 

BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY® is right for you by reading the terms and conditions available from your Financial Institution.

Trainers

Chris Jones

Chris holds a Diploma of Leadership and Management, has almost 15 years experience in this field and is a Director of two private companies. He is an inspirational leader who tells stories that inspire action while at the same time is grounded in financial information that levers the business. Respected as a credible voice in decision making, finding strategic financing partners, and establishing governance boundaries, Chris earns a seat at the table wherever he serves. Chris has been in education for over 6 years, working with domestic students. He is passionate about education and thrives on empowering others to succeed.

Holly Radford

Holly is an enthusiastic and dedicated professional with over 20 years experience in business administration, account management, marketing and print. She has also been working within the education and training industry since 2013, in both a face-to-face and online capacity and is passionate about the power of education. Holly runs a small online business and holds a position on the Australian Institute of Office Professionals (AIOP) WA Division Committee.

Holly holds a Bachelor of Commerce, Diploma of Business Administration, Diploma of Business, Diploma of Marketing Communication, Diploma of Social Media Marketing, Certificate IV in Training & Assessment and a Certificate III in Printing & Graphic Arts.

 

Peter McClatchey

Peter McClatchey has spent 23 years as a chartered accountant for PricewaterhouseCoopers. He has specialised in the financial services industry, providing accounting, audit and consulting services to a wide variety of industry leading superannuation, funds management and insurance clients. He has also been heavily involved in the development and delivery of accounting and audit training programs for all levels of staff. He has lived and worked in a variety of countries, including Australia, Singapore, Hong Kong, India and Fiji, providing accounting and audit services.

Rosalie Pellew

Rosalie Pellew has over 30 years' experience in customer engagement; workplace training and assessment; facilitating adult education; leading and coaching customer contact teams; and supporting on-line learning students.

Rosalie’s experience spans various industries from retail and telecommunications to food production. Rosalie has been in Vocational Education and Training (VET) sector for over 14 years.

Pursuing her passion for adult education, Rosalie refocused into student services to assist students through their learning journey and beyond to training and assessing. She holds a Certificate IV in Training & Assessment, Diplomas in Teaching, Adult Education, Business Administration, Business and Leadership & Management.

Tanya Galey

Tanya has many years of experience working in the Airline Industry through her role at World Aviation Systems who represent various airlines here in Sydney (Air Tahiti Nui and Hawaiian Airlines to name a few).  She has extensive knowledge of Sales, marketing, reservations and the general business operations of an Airline. Through her role at World Aviation she travelled extensively and gained knowledge on various destinations first hand. Tanya has been teaching Certificate III and Diploma of Tourism for the past 10 years to pass on her passion/knowledge for the Tourism Industry to her students. Recently Tanya has received her Certificate IV in Business Administration to supplement her current role as Operations Manager of a financial planning firm. While still consulting with the travel industry she has been in the financial Industry for the past 5 years developing relevant policies/procedures and complying with regulatory practices.

Tanya’s qualifications are Diploma of Tourism, Certificate IV in Tourism, Certificate III in Tourism , Certificate IV in Training & Assessment and Certificate IV in Business Administration.

SAVE 35% OFF

Selected course fees when you pay upfront.

Voucher code: EOFY2022

Offer ends on Thursday 30th June 2022 at 11:59pm AEST.

*Terms & conditions

Course at a Glance

icon for career outcomes

Career Outcomes

  • checkAdministration Manager
  • checkBusiness Development Manager
  • checkBusiness Manager
  • checkBusiness Sales Team Leader
  • checkChief Data Officer
  • checkCustomer Service Manager
  • checkOffice Manager
  • checkProject Consultant
  • checkTeam Leader
computer

Delivery Method

Online

credit_score

Payment

Flexible payment options available

Recognition

Nationally recognised

Nationally Recognised Training

Course at a Glance

icon for career outcomes

Career Outcomes

  • checkAdministration Manager
  • checkBusiness Development Manager
  • checkBusiness Manager
  • checkBusiness Sales Team Leader
  • checkChief Data Officer
  • checkCustomer Service Manager
  • checkOffice Manager
  • checkProject Consultant
  • checkTeam Leader
computer

Delivery Method

Online

credit_score

Payment

Flexible payment options available

Recognition

Nationally recognised

Nationally Recognised Training

SAVE 35% OFF

Selected course fees when you pay upfront.

Voucher code: EOFY2022

Offer ends on Thursday 30th June 2022 at 11:59pm AEST.

*Terms & conditions

The nationally recognised BSB50120 - Diploma of Business provides you with an impressive skillset, which can be used across a variety of business service roles and industries. Learn key business skills such as communication, planning, time and risk management, administration, finance, and marketing.

  • Future-proof your career by getting a skillset, which can be used across a variety of business service roles and industries including logistics, marketing, administration and finance. 

  • With Open Colleges' Diploma of Business, you will graduate with a nationally recognised qualification. 
  • You will be supported through your study by industry professionals who have years of experience in the business sector. 

During your studies you will learn how to: 

  • Lead communication in the workplace  
  • Develop critical thinking in others  
  • Manage budgets and financial plans  
  • Manage business resources  
  • Develop workplace policies and procedures for sustainability  
  • Use digital technologies to collaborate in a work environment 
  • Manage meetings  
  • Develop and use emotional intelligence  
  • Manage business risk  
  • Manage recruitment and onboarding  
  • Undertake project work 
  • Build and maintain business relationships 

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

Potential career outcomes

  • Administration Manager
  • Business Development Manager
  • Business Manager
  • Business Sales Team Leader
  • Chief Data Officer
  • Customer Service Manager
  • Office Manager
  • Project Consultant
  • Team Leader
Course number E1379
Course name BSB50120 Diploma of Business
Course duration Self paced - maximum of 18 months
Delivery Method Online
Assessments Multiple choice Quiz, Projects, Role plays, Video, Written assessments
Awarded by Open Colleges Pty Ltd (Provider number: 90796)

Entry Requirements

There are no mandated education entry requirements for this qualification, per the BSB Business Services Training Package. 

There are no mandatory Open Colleges entry requirements. 

It is also recommended that students  

  • Are 18 years old (note: students under 18 will need permission from a parent or guardian to enrol) 
  • Have language, literacy and numeracy skills that ensure the ability to read and comprehend complex information. These skills are equivalent to those that would be required to successfully complete a qualification at Certificate IV level or higher, or 
  • Achieve an ACSF Level 4 
  • Have access to a modern computer with video / audio playback capabilities and high-speed internet. 
  • Have access to Microsoft office or equivalent 
  • Have basic computing skills including the ability to make a short video. 

Minimum age

You will need to be at least 18 years old.

Equipment and tools

This course includes a requirement to record video and/ or audio roleplays.  These will require participation by 1-2 other people sourced by you. 

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.

Module 1

  • Review existing digital technology use in the business 
  • Identify opportunities to implement digital technologies for workplace collaboration 
  • Implement and use digital technologies to collaborate in the workplace 

Module 2

  • Establish communication protocols 
  • Coordinate effective communication 
  • Present and negotiate persuasively 
  • Review communication practices 

Module 3

  • Prepare for meetings 
  • Conduct meetings 
  • Follow up meetings 

Module 4

  • Prepare to develop emotional intelligence 
  • Develop emotional intelligence 
  • Promote development of emotional intelligence in others 

Module 5

  • Assess individual and team critical and creative thinking skills 
  • Establish an environment that encourages the application of critical and creative thinking 
  • Monitor and improve thinking practices

Module 6

  • Plan financial management approaches 
  • Implement and monitor financial management plans 
  • Review and evaluate financial management plans 

Module 7

  • Establish risk context 
  • Identify risks 
  • Analyse risks 
  • Select and implement treatments  

Module 8

  • Analyse resource requirements 
  • Develop resource plans 
  • Allocate resources 
  • Review and report on resource usage 

Module 9

  • Develop recruitment and onboarding policies and procedures 
  • Manage recruitment process 
  • Manage staff onboarding 

Module 10

  • Prepare workplace sustainability policies 
  • Implement workplace sustainability policies 
  • Review implementation of workplace sustainability policies 

Module 11

  • Establish project parameters
  • Develop project plan
  • Administer and monitor project
  • Finalise and review project

Module 12

  • Establish business relationships
  • Maintain business relationships
  • Build and improve business relationships

Pay in Full

You can choose to pay your course fees in full upon enrolment and benefit from a 10% discount (unless otherwise advertised).

Pay 50% & Payment Plan Combo

You can also choose to pay 50% of your total course fees upon enrolment and the balance on a Payment Plan.  When you do, you’ll benefit from 50% of the standard Pay in Full discount (unless otherwise advertised).

Payment Plan

You can choose to pay for your course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.

Zip Money Payment Plan

If you need a little more flexibility with your finances and would like to pay off your course fees over a longer period of time, we can assist by organising Zip Money to pay your course fees directly to us on your behalf, and you pay this loan back to Zip Money over an agreed period of time. Zip Money provides you flexible options of selecting a 24, 36 or 48 months interest-free, payment plan (dependant on which course you’re enrolling into) to suit your lifestyle, giving you more flexibility than ever before.

BPAY®

With BPAY®, you’re able to pay quickly and securely, 24/7 through your internet, mobile or phone banking service. You can choose when, how much and from which account to pay from - whatever works for you. BPAY® is only available when paying in full. Call an Enrolment Consultant to find out more. 

BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY® is right for you by reading the terms and conditions available from your Financial Institution.

Chris Jones

Chris holds a Diploma of Leadership and Management, has almost 15 years experience in this field and is a Director of two private companies. He is an inspirational leader who tells stories that inspire action while at the same time is grounded in financial information that levers the business. Respected as a credible voice in decision making, finding strategic financing partners, and establishing governance boundaries, Chris earns a seat at the table wherever he serves. Chris has been in education for over 6 years, working with domestic students. He is passionate about education and thrives on empowering others to succeed.

Holly Radford

Holly is an enthusiastic and dedicated professional with over 20 years experience in business administration, account management, marketing and print. She has also been working within the education and training industry since 2013, in both a face-to-face and online capacity and is passionate about the power of education. Holly runs a small online business and holds a position on the Australian Institute of Office Professionals (AIOP) WA Division Committee.

Holly holds a Bachelor of Commerce, Diploma of Business Administration, Diploma of Business, Diploma of Marketing Communication, Diploma of Social Media Marketing, Certificate IV in Training & Assessment and a Certificate III in Printing & Graphic Arts.

 

Peter McClatchey

Peter McClatchey has spent 23 years as a chartered accountant for PricewaterhouseCoopers. He has specialised in the financial services industry, providing accounting, audit and consulting services to a wide variety of industry leading superannuation, funds management and insurance clients. He has also been heavily involved in the development and delivery of accounting and audit training programs for all levels of staff. He has lived and worked in a variety of countries, including Australia, Singapore, Hong Kong, India and Fiji, providing accounting and audit services.

Rosalie Pellew

Rosalie Pellew has over 30 years' experience in customer engagement; workplace training and assessment; facilitating adult education; leading and coaching customer contact teams; and supporting on-line learning students.

Rosalie’s experience spans various industries from retail and telecommunications to food production. Rosalie has been in Vocational Education and Training (VET) sector for over 14 years.

Pursuing her passion for adult education, Rosalie refocused into student services to assist students through their learning journey and beyond to training and assessing. She holds a Certificate IV in Training & Assessment, Diplomas in Teaching, Adult Education, Business Administration, Business and Leadership & Management.

Tanya Galey

Tanya has many years of experience working in the Airline Industry through her role at World Aviation Systems who represent various airlines here in Sydney (Air Tahiti Nui and Hawaiian Airlines to name a few).  She has extensive knowledge of Sales, marketing, reservations and the general business operations of an Airline. Through her role at World Aviation she travelled extensively and gained knowledge on various destinations first hand. Tanya has been teaching Certificate III and Diploma of Tourism for the past 10 years to pass on her passion/knowledge for the Tourism Industry to her students. Recently Tanya has received her Certificate IV in Business Administration to supplement her current role as Operations Manager of a financial planning firm. While still consulting with the travel industry she has been in the financial Industry for the past 5 years developing relevant policies/procedures and complying with regulatory practices.

Tanya’s qualifications are Diploma of Tourism, Certificate IV in Tourism, Certificate III in Tourism , Certificate IV in Training & Assessment and Certificate IV in Business Administration.

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