COURSE GUIDE

Diploma of Business BSB50120

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Introduction

Our nationally recognised BSB50120 Diploma of Business is designed to provide you with the specialist skills to lead a team in a wide range of settings. You’ll learn how to lead and manage effective workplace relationships and how to carry out complex tasks related to business operations.

Course Breakdown

E1379

BSB50120 Diploma of Business

Course duration: Self-paced - maximum of 18 months

Recommended hours per week: 12.5h

Delivery method: Online

Qualification level: Diploma

Awarded by: Open Colleges Pty Ltd (Provider number: 90796)

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Industry Overview

Business management roles are one of the largest and varied occupations in Australia. These include general administrative, frontline management, and core business operational roles, which are applicable across a range of industries. In fact, the outlook until 2025 is for around 20,000 new roles to be added to the industry. 

Source: Australian Government Job Outlook (https://joboutlook.gov.au/)   

Is this course for you?

This course is perfect if you have no experience but would like to launch a career in business management/business operations.  

A Diploma of Business is also an ideal way to formalise your current work experience if you are already in the industry but need a qualification to advance. 

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

What you will learn

During your studies you will learn how to: 

  • Lead communication in the workplace  
  • Develop critical thinking in others  
  • Manage budgets and financial plans  
  • Manage business resources  
  • Develop workplace policies and procedures for sustainability  
  • Use digital technologies to collaborate in a work environment 
  • Manage meetings  
  • Develop and use emotional intelligence  
  • Manage business risk  
  • Manage recruitment and onboarding  
  • Undertake project work 
  • Build and maintain business relationships 

Learning Material

Your learning materials are accessed through our online platform OpenSpace. These learning materials include 

  • Learning content 
  • Media 
  • Additional resources 
  • Learning activities 
  • Self-checks 

Your trainer

Rosalie Pellew
Rosalie Pellew has over 30 years' experience in customer engagement; workplace training and assessment; facilitating adult education; leading and coaching customer contact teams; and supporting on-line learning students.
Tanya Galey
Tanya has many years of experience working in the Airline Industry through her role at World Aviation Systems who represent various airlines here in Sydney (Air Tahiti Nui and Hawaiian Airlines to name a few). She has extensive knowledge of Sales, marketing, reservations and the general business operations of an Airline.
Kimberly Kim
Kimberly has over 11 years’ experience in training and assessment in tertiary and vocational education and training institutes.  She has also run her own public accounting and tax practice for over two years, after 10 years of working in tax and accounting field.
Katherine Lord
Katherine has been in management roles for the last 12 years working in both the tourism sector, financial planning and currently she is working in the education sector.
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Academic Information

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements.

Diploma of Business

BSBTEC404
Use digital technologies to collaborate in a work environment
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  • Review existing digital technology use in the business 
  • Identify opportunities to implement digital technologies for workplace collaboration 
  • Implement and use digital technologies to collaborate in the workplace 
BSBXCM501
Lead communication in the workplace
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  • Establish communication protocols 
  • Coordinate effective communication 
  • Present and negotiate persuasively 
  • Review communication practices 
BSBTWK503
Manage meetings
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  • Prepare for meetings 
  • Conduct meetings 
  • Follow up meetings 
BSBPEF502
Develop and use emotional intelligence
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  • Prepare to develop emotional intelligence 
  • Develop emotional intelligence 
  • Promote development of emotional intelligence in others 
BSBCRT511
Develop critical thinking in others
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  • Assess individual and team critical and creative thinking skills 
  • Establish an environment that encourages the application of critical and creative thinking 
  • Monitor and improve thinking practices
5/ modules
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Recognition of Prior Learning (RPL)

We understand that you may already have many skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process.

Our Credit Transfer & Recognition of Prior Learning Policy, available in the Key Student Information section of our website, provides more information about our RPL process. Alternatively, you can contact an Enrolment Consultant to discuss your RPL options.

Course Duration

The duration for the course is self paced - maximum of 18 months. As a self-paced online course, the time it will take you to complete is flexible and dependent on ability and time available.

Entry Requirements

Entry Requirements

There are no mandated education entry requirements for this qualification, per the BSB Business Services Training Package. 

There are no mandatory Open Colleges entry requirements. 

It is also recommended that students  

  • Are 18 years old (note: students under 18 will need permission from a parent or guardian to enrol) 
  • Have language, literacy and numeracy skills that ensure the ability to read and comprehend complex information. These skills are equivalent to those that would be required to successfully complete a qualification at Certificate IV level or higher, or 
  • Achieve an ACSF Level 4 
  • Have access to a modern computer with video / audio playback capabilities and high-speed internet. 
  • Have access to Microsoft office or equivalent 
  • Have basic computing skills including the ability to make a short video. 

Minimum age

You will need to be at least 18 years old.

Equipment and tools

This course includes a requirement to record video and/ or audio roleplays.  These will require participation by 1-2 other people sourced by you. 

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Study and pay, your way

Payment Options

Pay Upfront
Save 35%
$4,799.60 Save $2,584.40
was $7,384.00
Week to week
Pay as you go
Save 10%
Pay in 80 instalments over the length of your course.
$79.80 Weekly
Total course cost: $6,584.00
was $7,384.00
Full course breakdown
TBD

Studying online with Open Colleges

Flexibility - study at your own pace

When you study online with Open Colleges you’re in control.

You can choose to complete your course quickly, or keep to a steady pace. Learning is fully flexible so you can fit your everyday commitments around your studies.

Everything you need to study is online so you can study wherever you like – but that doesn’t mean you’re on your own.

OpenSpace is our online learning platform. It’s where you’ll go to access your learning materials, contact your expert trainers and assessors and upload your assessments.

What is OpenSpace?

It’s important to us that we deliver a superior, online learning platform that meets our students’ needs. That’s why we have upgraded to our brand new, custom-designed learning platform, OpenSpace.

OpenSpace provides you with a user-friendly interface, that is mobile responsive. This means that you can complete your coursework using your laptop, iPad, or mobile device. All coursework is automatically saved, providing you with the flexibility you need to complete your studies anywhere, anytime.

How to get support?

Learning Support

The learning support team will be with you every step of the way, from enrolment to graduation. They’re here to help you get the most out of your online course. They can assist by providing non-academic support - like helping you craft an achievable study plan so that you can graduate in a realistic timeframe. If you’re finding it tough to stay motivated throughout your course, they’ll be there to help keep you on track.

Student support

The Student Support team is your one-stop service centre for all student administrative issues – including enrolment, change of contact details, OpenSpace support, assessment results and certification.

You can access the Student Support team by email or phone

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Diploma of Business

Select Payment Option

Pay in weekly instalments

Pay as you go

Save 10%


Pay in 80 instalments over the length of your course.

$79.80

Weekly

Total course cost: $6,584.00

Save $800.00

was $7,384.00


Pay Upfront

Save 35%


$4,799.60

Save $2,584.40

was $7,384.00

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Rosalie Pellew

Business & Leadership
Rosalie Pellew has over 30 years' experience in customer engagement; workplace training and assessment; facilitating adult education; leading and coaching customer contact teams; and supporting on-line learning students.
Rosalie Pellew has over 30 years' experience in customer engagement; workplace training and assessment; facilitating adult education; leading and coaching customer contact teams; and supporting on-line learning students.

Rosalie’s experience spans various industries from retail and telecommunications to food production. Rosalie has been in Vocational Education and Training (VET) sector for over 14 years.

Pursuing her passion for adult education, Rosalie refocused into student services to assist students through their learning journey and beyond to training and assessing. She holds a Certificate IV in Training & Assessment, Diplomas in Teaching, Adult Education, Business Administration, Business and Leadership & Management.
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Tanya Galey

Business & Leadership
Tanya has many years of experience working in the Airline Industry through her role at World Aviation Systems who represent various airlines here in Sydney (Air Tahiti Nui and Hawaiian Airlines to name a few). She has extensive knowledge of Sales, marketing, reservations and the general business operations of an Airline.
Tanya has many years of experience working in the Airline Industry through her role at World Aviation Systems who represent various airlines here in Sydney (Air Tahiti Nui and Hawaiian Airlines to name a few). She has extensive knowledge of Sales, marketing, reservations and the general business operations of an Airline.

Through her role at World Aviation she travelled extensively and gained knowledge on various destinations first hand. Tanya has been teaching Certificate III and Diploma of Tourism for the past 10 years to pass on her passion/knowledge for the Tourism Industry to her students. Recently Tanya has received her Certificate IV in Business Administration to supplement her current role as Operations Manager of a financial planning firm. While still consulting with the travel industry she has been in the financial Industry for the past 5 years developing relevant policies/procedures and complying with regulatory practices.

Tanya’s qualifications are Diploma of Tourism, Certificate IV in Tourism, Certificate III in Tourism , Certificate IV in Training & Assessment and Certificate IV in Business Administration.
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Kimberly Kim

Accounting & Finance
Kimberly has over 11 years’ experience in training and assessment in tertiary and vocational education and training institutes.  She has also run her own public accounting and tax practice for over two years, after 10 years of working in tax and accounting field.
Kimberly has over 11 years’ experience in training and assessment in tertiary and vocational education and training institutes.  She has also run her own public accounting and tax practice for over two years, after 10 years of working in tax and accounting field. Kimberly holds a Masters of Business Administration majoring in Professional Accounting and is a Certified Professional Accountant with a passion for teaching.
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Katherine Lord

Business & Leadership
Katherine has been in management roles for the last 12 years working in both the tourism sector, financial planning and currently she is working in the education sector.
Katherine has been in management roles for the last 12 years working in both the tourism sector, financial planning and currently she is working in the education sector. As a General Manager of a small travel company, Client Service Manager in Finance, and as Registrar in her current role, Katherine has extensive experience in leading successful teams, supporting the businesses in Human Resource services, working in contract management, performance management, training and development and ensuring high levels of customer service are delivered to a range of stakeholders. Katherine is passionate about supporting the teams in which we work and enjoys watching her colleagues grow in their roles.

Prior to joining Open Colleges, Katherine also held a position as a face-to-face trainer and Assessor where she was responsible for delivering learning to international students.

Katherine holds a Diploma of Leadership and Management, Diploma in Tourism and Certificate IV in Training and Assessment.