COURSE GUIDE

Certificate IV in Leadership and Management BSB40520

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Introduction

Our nationally recognised BSB40520 Certificate IV in Leadership and Management is designed to progress your career to the next level. You’ll learn transferable leadership skills, which will take you from team member to manager.  

Course Breakdown

E1383

BSB40520 Certificate IV in Leadership and Management

Course duration: Self-paced - maximum of 18 months

Recommended hours per week: 23h

Delivery method: Online

Qualification level: Certificate IV

Awarded by: Open Colleges Pty Ltd (Provider number: 90796)

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Industry Overview

The business and management industry is one of the largest service industries in Australia. In fact, the outlook until 2025 is for over 98,000 new management roles to be added to the industry. This will mean new jobs and career opportunities for qualified managers with the skills to lead teams large and small. 

Source: Australian Government Job Outlook (https://joboutlook.gov.au/) 

Is this course for you?

This course is ideal for people who have no management experience but want to move into leadership roles. 

The course is also perfect if you have recently stepped into management but have no qualifications and would like a strong set of skills that will help you become a better leader. 

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

Common Career Outcomes

  • Coordinator (Business Operations)
  • Distribution Centre Supervisor
  • Freight Administrative Supervisor
  • Frontline Sales Manager
  • Leading Hand
  • Line Manager
  • Production Supervisor
  • Sales Manager
  • Supervisor
  • Team Leader
  • Warehouse Team Leader

What you will learn

During the course, you will learn how to: 

  • Demonstrate leadership in the workplace, including how to lead and facilitate a team 
  • Write complex documents 
  • Coordinate business operational plans  
  • Apply communication strategies in the workplace, and how to develop and use emotional intelligence 
  • Apply critical thinking to work practices 
  • How to lead effective workplace relationships 
  • Develop personal work priorities 
  • Implement and monitor WHS policies, procedures, and programs 
  • Undertake project work 
  • Build and maintain business relationships 

Learning Material

Your learning materials are accessed through our online platform OpenSpace. These learning materials include 

  • Learning content 
  • Media 
  • Additional resources 
  • Learning activities 
  • Self-checks 

Your trainer

Rosalie Pellew
Rosalie Pellew has over 30 years' experience in customer engagement; workplace training and assessment; facilitating adult education; leading and coaching customer contact teams; and supporting on-line learning students.
Tanya Galey
Tanya has many years of experience working in the Airline Industry through her role at World Aviation Systems who represent various airlines here in Sydney (Air Tahiti Nui and Hawaiian Airlines to name a few). She has extensive knowledge of Sales, marketing, reservations and the general business operations of an Airline.
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Academic Information

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements.

Certificate IV in Leadership and Management

BSBLDR411
Demonstrate leadership in the workplace
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  • Prepare to demonstrate leadership 
  • Align behaviour with organisational values 
  • Model leadership behaviour 
BSBWRT411
Write complex documents
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  • Plan complex document 
  • Draft complex document 
  • Finalise complex document 
BSBOPS402
Coordinate business operational plans
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  • Prepare to implement operational plan 
  • Implement operational plan 
  • Monitor operational performance 
  • Review operations based on performance
BSBXCM401
Apply communication strategies in the workplace
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  • Prepare for communication 
  • Use communication strategies to provide work instruction 
  • Facilitate workplace communication 
  • Monitor and support team communication
BSBPEF502
Develop and use emotional intelligence
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  • Prepare to develop emotional intelligence 
  • Develop emotional intelligence 
  • Promote development of emotional intelligence in others 
5/ modules
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Assessment Details

  • Multiple choice Quiz
  • Projects
  • Role plays
  • Video
  • Written assessments

Recognition of Prior Learning (RPL)

We understand that you may already have many skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process.

Our Credit Transfer & Recognition of Prior Learning Policy, available in the Key Student Information section of our website, provides more information about our RPL process. Alternatively, you can contact an Enrolment Consultant to discuss your RPL options.

Course Duration

The duration for the course is self paced - maximum of 18 months. As a self-paced online course, the time it will take you to complete is flexible and dependent on ability and time available.

Entry Requirements

Recommended Local Entry Requirements

Students will need to be at least 18 years old. Students under 18 will need a parent or guardian to complete the parent or guardian declaration on the Enrolment Form.

Students residing in WA/NT under the age of 18, who are not currently studying for their year 12 certificate cannot be enrolled.

Students are recommended to have the language, literacy, and numeracy skills that ensure the ability to read and comprehend technical terms and communicate effectively through email.

These skills are equivalent to:

  • ACSF Level 3 OR
  • Certificate III or higher

Tools, equipment, and skills required:

  • Access to up to 3 people to participate in role plays and assessments
  • Access to a device with audio & video capabilities to record simulated role-play tasks for submission
  • A simulated environment that reflects workplace conditions for role-play with facilities and equipment
  • Access to office equipment including telephone, photocopier / printer / scanner in a safe environment that includes an ergonomically sound computer workstation
  • Tripod to provide a stable and secure platform to mount the digital recording device
  • Basic computing skills
  • Access to a modern computer with high-speed internet
  • Access to Microsoft Office

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Study and pay, your way

Payment Options

Week to week
Pay as you go
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Pay in $200.00 today & then over 78 instalments
$58.96 Weekly
Total course cost: $4,799.00
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was $4,999.00
Pay Upfront
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$2,999.40 Save $1,999.60
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Full course breakdown
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Studying online with Open Colleges

Flexibility - study at your own pace

When you study online with Open Colleges you’re in control.

You can choose to complete your course quickly, or keep to a steady pace. Learning is fully flexible so you can fit your everyday commitments around your studies.

Everything you need to study is online so you can study wherever you like – but that doesn’t mean you’re on your own.

OpenSpace is our online learning platform. It’s where you’ll go to access your learning materials, contact your expert trainers and assessors and upload your assessments.

What is OpenSpace?

It’s important to us that we deliver a superior, online learning platform that meets our students’ needs. That’s why we have upgraded to our brand new, custom-designed learning platform, OpenSpace.

OpenSpace provides you with a user-friendly interface, that is mobile responsive. This means that you can complete your coursework using your laptop, iPad, or mobile device. All coursework is automatically saved, providing you with the flexibility you need to complete your studies anywhere, anytime.

How to get support?

Learning Support

The learning support team will be with you every step of the way, from enrolment to graduation. They’re here to help you get the most out of your online course. They can assist by providing non-academic support - like helping you craft an achievable study plan so that you can graduate in a realistic timeframe. If you’re finding it tough to stay motivated throughout your course, they’ll be there to help keep you on track.

Student support

The Student Support team is your one-stop service centre for all student administrative issues – including enrolment, change of contact details, OpenSpace support, assessment results and certification. You can access the Student Support team by email or phone.

Trainer Support

Studying online doesn’t mean you’re on your own. Our trainers are here to help — whether you want to book a chat, send an email, join a webinar, or take part in a discussion forum. We’ve made it easy for you. Each study area has dedicated booking links and contact details, all available in OpenSpace account, so you can quickly connect with your trainer or ask a question when you need support.

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How would you like to pay for your course?

  • Pay Upfront

    Best Value

    Upfront Cost:

    $2,999.40 $4,999.00

    • One off payment

    • Save 40%

    • Total course cost: $2,999.40 was $4,999.00

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    • Get the best value when you pay upfront

    • Visa
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    • PayPal
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  • Payment Plan

    Spread the Cost

    Per Week:

    $58.96

    • Pay in 78 weekly instalments

    • Save 4%

    • Total course cost: $4,799.00 was $4,999.00

    • View more details View less details

Speak with an advisor to discuss your payment options. Call 1300 853 033.

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Rosalie Pellew

Business & Leadership
Rosalie Pellew has over 30 years' experience in customer engagement; workplace training and assessment; facilitating adult education; leading and coaching customer contact teams; and supporting on-line learning students.
Rosalie’s experience spans various industries from retail and telecommunications to food production. Rosalie has been in Vocational Education and Training (VET) sector for over 14 years.

Pursuing her passion for adult education, Rosalie refocused into student services to assist students through their learning journey and beyond to training and assessing. She holds a Certificate IV in Training & Assessment, Diplomas in Teaching, Adult Education, Business Administration, Business and Leadership & Management.
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Tanya Galey

Business & Leadership
Tanya has many years of experience working in the Airline Industry through her role at World Aviation Systems who represent various airlines here in Sydney (Air Tahiti Nui and Hawaiian Airlines to name a few). She has extensive knowledge of Sales, marketing, reservations and the general business operations of an Airline.
Through her role at World Aviation she travelled extensively and gained knowledge on various destinations first hand. Tanya has been teaching Certificate III and Diploma of Tourism for the past 10 years to pass on her passion/knowledge for the Tourism Industry to her students. Recently Tanya has received her Certificate IV in Business Administration to supplement her current role as Operations Manager of a financial planning firm. While still consulting with the travel industry she has been in the financial Industry for the past 5 years developing relevant policies/procedures and complying with regulatory practices.

Tanya’s qualifications are Diploma of Tourism, Certificate IV in Tourism, Certificate III in Tourism , Certificate IV in Training & Assessment and Certificate IV in Business Administration.
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