Diploma of Leadership and Management BSB50420

This course is perfect for people looking to take the next step in their career and move into management. It is also ideal for those already in management positions who are looking to upgrade their skills and become better leaders and managers. 

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

During your studies you will learn how to: 

• Manage business operational plans 
• Use emotional intelligence to understand team members, including how to work and relate to them more effectively.
• Use emotional intelligence to resolve conflicts and bring out the best in your team  
• Use communication skills to influence the business environment and develop critical thinking in others  
• Lead and manage effective workplace relations and manage team effectiveness 
• Manage meetings and business risks 
• Undertake project work and  how to establish innovative work environments 
• Manage people performance, including personal and professional development 

The duration for the course is self paced - maximum of 24 months. As a self-paced online course, the time it will take you to complete is flexible and dependent on ability and time available.

Entry Requirements

There are no mandated education entry requirements for this qualification, per the BSB Business Services Training Package. 

There are no mandatory Open Colleges entry requirements. 

Recommended Local Entry Requirements 

• Are 18 years old (note students under 18 will need permission from a parent or guardian to enrol) 
• Have language, literacy and numeracy skills that ensure the ability to read and comprehend complex information.  
• Have completed a qualification at Certificate IV level or higher, or 
• Achieve an ACSF Level 4 
• Access to a modern computer with high-speed internet. 
• Access to Microsoft office or equivalent 
• Basic computing skills including the ability to make a short video. 

Minimum age

You will need to be at least 18 years old.

Physical requirements

You’ll be required to operate office equipment and resources including telephone, photocopier, scanner and printer in a safe environment that includes an ergonomically sound computer workstation.

Equipment and tools

This course includes a requirement to record video and/ or audio roleplays.  These will require participation by 1-2 other people sourced by you.