Diploma of Leadership and Management BSB50420

Get full course guide


Our nationally accredited BSB50420 Diploma of Leadership and Management is designed to provide you with the tools to effectively lead a team to victory. You’ll learn how to unlock potential in others and arm them with transferable professional skills empowering them to succeed and facilitating business growth.

Course Breakdown


BSB50420 Diploma of Leadership and Management

Course duration: Self-paced - maximum of 24 months

Recommended hours per week: 17.5h

Delivery method: Online

Qualification level: Diploma

Awarded by: Open Colleges Pty Ltd (Provider number: 90796)


Industry Overview

The business and management industry is one of the largest service industries in Australia. In fact, the outlook until 2025 is for over 98,000 new management roles to be added to the industry. This will mean new jobs and career opportunities for qualified managers with the skills to lead teams large and small. 

Source: Australian Government Job Outlook ( 

Is this course for you?

This course is perfect for people looking to take the next step in their career and move into management. It is also ideal for those already in management positions who are looking to upgrade their skills and become better leaders and managers. 

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

What you will learn

During your studies you will learn how to: 

  • Manage business operational plans 
  • Use emotional intelligence to understand team members, including how to work and relate to them more effectively.
  • Use emotional intelligence to resolve conflicts and bring out the best in your team  
  • Use communication skills to influence the business environment and develop critical thinking in others  
  • Lead and manage effective workplace relations and manage team effectiveness 
  • Manage meetings and business risks 
  • Undertake project work and  how to establish innovative work environments 
  • Manage people performance, including personal and professional development 

Learning Material

Your learning materials are accessed through our online platform OpenSpaceX. These learning materials include 

  • Learning content 
  • Media 
  • Additional resources 
  • Learning activities 
  • Self-checks 

Your trainer

Rosalie Pellew
Rosalie Pellew has over 30 years' experience in customer engagement; workplace training and assessment; facilitating adult education; leading and coaching customer contact teams; and supporting on-line learning students.
Katherine Lord
Katherine has been in management roles for the last 12 years working in both the tourism sector, financial planning and currently she is working in the education sector.

Academic Information

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements.

Diploma of Leadership and Management

Manage business operational plans
  • Source and use information on beauty industry
  • Source and apply information on legal and ethical issues for the beauty industry
  • Update knowledge of beauty industry and product
Communicate with influence
  • Identify communication requirements 
  • Negotiate to achieve agreed outcome 
  • Participate in and lead meetings 
  • Make presentations 
Develop and use emotional intelligence
  • Prepare to develop emotional intelligence 
  • Develop emotional intelligence 
  • Promote development of emotional intelligence in others 
Develop critical thinking in others
  • Assess individual and team critical and creative thinking skills 
  • Establish an environment that encourages the application of critical and creative thinking 
  • Monitor and improve thinking practices
Lead and manage effective workplace relationships
  • Establish effective workplace relationship processes 
  • Manage effective workplace relationships 
  • Review management of workplace relationships  
5/ modules
View All

Assessment Details

  • Multiple choice Quiz
  • Projects
  • Role plays
  • Video
  • Work Placement
  • Written assignments

Recognition of Prior Learning (RPL)

We understand that you may already have many skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process.

Our Credit Transfer & Recognition of Prior Learning Policy, available in the Key Student Information section of our website, provides more information about our RPL process. Alternatively, you can contact an Enrolment Consultant to discuss your RPL options.

Course Duration

The duration for the course is self paced - maximum of 24 months. As a self-paced online course, the time it will take you to complete is flexible and dependent on ability and time available.



Open Colleges recommends that you consider the work placement options in your local area prior to enrolling in this course.


Study and pay, your way

Payment Options

Pay Upfront
Save 30%
$4,358.20 Save $1,867.80
was $6,226.00
Week to week
Pay as you go
Save 12%
Pay in 88 instalments over the length of your course.
$59.38 Weekly
Total course cost: $5,426.00
was $6,226.00
Full course breakdown

Studying online with Open Colleges

Flexibility - study at your own pace

When you study online with Open Colleges you’re in control.

You can choose to complete your course quickly, or keep to a steady pace. Learning is fully flexible so you can fit your everyday commitments around your studies.

Everything you need to study is online so you can study wherever you like – but that doesn’t mean you’re on your own.

OpenSpace is our online learning platform. It’s where you’ll go to access your learning materials, contact your expert trainers and assessors and upload your assessments.

What is OpenSpace?

It’s important to us that we deliver a superior, online learning platform that meets our students’ needs. That’s why we have upgraded to our brand new, custom-designed learning platform, OpenSpace.

OpenSpace provides you with a user-friendly interface, that is mobile responsive. This means that you can complete your coursework using your laptop, iPad, or mobile device. All coursework is automatically saved, providing you with the flexibility you need to complete your studies anywhere, anytime.

How to get support?

Learning Support

The learning support team will be with you every step of the way, from enrolment to graduation. They’re here to help you get the most out of your online course. They can assist by providing non-academic support - like helping you craft an achievable study plan so that you can graduate in a realistic timeframe. If you’re finding it tough to stay motivated throughout your course, they’ll be there to help keep you on track.

Student support

The Student Support team is your one-stop service centre for all student administrative issues – including enrolment, change of contact details, OpenSpace support, assessment results and certification.

You can access the Student Support team by email or phone