COURSE GUIDE

Certificate IV in Alcohol and Other Drugs CHC43215

Introduction

The nationally recognised CHC43215 Certificate IV in Alcohol and Other Drugs equips you with the skills to support people experiencing alcohol and other drug challenges. You’ll learn how to provide person-centred support and make a meaningful difference in this growing community services field.

Course Breakdown

E1143

CHC43215 Certificate IV in Alcohol and Other Drugs

Course duration: Self-paced - maximum of 18 months

Recommended hours per week: 18h

Qualification level: Certificate IV

Delivery method: Online with Work Placement

Awarded by: Open Colleges Pty Ltd (Provider number: 90796)

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Industry Overview

Australia is experiencing a shortage of qualified Alcohol and Other Drugs (AOD) workers, while demand for treatment services continues to grow, with over 131,000 Australians accessing AOD treatment each year. The Health Care and Social Assistance sector already employs over 2.3 million people and is projected to grow to around 2.9 million workers by 2033, creating strong employment opportunities for trained AOD support workers

(Source: https://www.aihw.gov.au/reports/alcohol-other-drug-treatment-services/alcohol-other-drug-treatment-services-australia/contents/about)

Is this course for you?

This course is perfect for people who are looking to start a career helping persons experiencing substance misuse or alcohol and other drug concerns.

The Certificate IV is also ideal for people who already work as a Case Worker or Support Worker, and are looking for additional skills to help them work with clients who struggle with drugs and alcohol.

What you will learn

During your studies, you will learn how to:

  • Communicate with clients.
  • Work with people who are under the influence of alcohol and other drugs.
  • Work with people with mental health issues.
  • Determine the needs of clients with alcohol and drugs issues.
  • Develop and review treatment plans.
  • Refer clients to other services, and work collaboratively with other care providers.
  • Understand and work from a trauma informed care perspective.
  • Work within legal and ethical guidelines.

Learning Material

The following resources are provided to you via OpenSpace:

  • Case studies
  • Web links to additional readings, websites and video clips
  • Learning activities
  • Access to legislation relevant to the AOD sector
  • News forums – giving up-to- date industry news
  • Access to relevant articles and information sources
  • Links to key organisations, journals, professional organisations and peak bodies for working in the mental health sector
  • Relevant, curated websites from respected third party organisations e.g. National Drug and Alcohol Research Centre (NDARC) and the National Cannabis Prevention and Information Centre (NCPIC).

Your trainer

Nicola Robey
Nicola Robey
Nicola has over 8 years of experience as a Trainer and Assessor in the community and health services field. Committed to staying active in the industry, she works closely with youth, helping them navigate challenges and reach their potential. Nicola also volunteers with individuals facing or at risk of homelessness, offering compassionate support and practical guidance.
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Academic Information

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements.

Certificate IV in Alcohol and Other Drugs

CHCCOM002
Use communication to build relationships
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  • Communicate with clients and co-workers
  • Address communication needs
  • Facilitate meetings
CHCLEG001
Work legally and ethically
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  • Identify and respond to legal requirements
  • Identify and meet ethical responsibilities
  • Contribute to workplace improvements
CHCMHS007
Work effectively in trauma informed care
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  • Work from a trauma informed care perspective
  • Utilise self-care strategies
  • Contribute to the continuous improvement of trauma informed care in services
CHCCCS004
Assess co-existing needs
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  • Prepare for assessment
  • Analyse the person’s needs using a collaborative approach
  • Determine appropriate services
  • Complete reporting
  • Evaluate assessment and referral processes
CHCMHS005
Provide services to people with co-existing mental health and alcohol and other drugs issues
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  • Assess capacity to provide support to a person with co-existing mental health and AOD issues
  • Work collaboratively to provide support services to address co-existing issues
  • Facilitate links to further care
  • Collaborate with the person to minimise risk
  • Review and report on support provided
5/ modules
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Assessment Overview

How you’ll be assessed

Your assessments are designed to help you build practical, job-ready skills. Throughout the course, you’ll complete a mix of tasks that test your understanding and ability to apply what you’ve learned in real-life scenarios.
Types of assessments

Depending on the course and unit, your assessments may include:

  • Case studies
  • Multiple choice questions
  • Portfolio of evidence
  • Short-answer questions
  • Workplace assessments
  • Written reports

Recognition of Prior Learning (RPL)

We understand that you may already have many skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process.

Our Credit Transfer & Recognition of Prior Learning Policy, available in the Key Student Information section of our website, provides more information about our RPL process. Alternatively, you can contact an Enrolment Consultant to discuss your RPL options.

Course Duration

The duration for the course is maximum 18 months. As a self-paced online course, the time it will take you to complete is flexible and dependent on ability and time available.

Entry Requirements

Recommended Local Entry Requirements

Students will need to be at least 18 years old. Students under 18 will need a parent or guardian to complete the parent or guardian declaration on the Enrolment Form.

Students residing in WA/NT under the age of 18, who are not currently studying for their year 12 certificate cannot be enrolled.

Students are recommended to have the language, literacy, and numeracy skills that ensure the ability to read and comprehend technical terms and communicate effectively through email.

These skills are equivalent to:

• Successfully completed Year 12 OR
• Certificate III or higher OR
• 2 years’ work experience in a role that requires the use of written documentation and communication

Tools, equipment, and skills required:

  • Learners may need to provide appropriate clothing and uniforms for placement.
  • Access to a modern computer with high-speed internet
  • Access to Microsoft Office

Additional Requirements:

  • Most of the units of competency include both physical and psychological requirements that reflect the realities of working in the community services and mental health sector. Learners must have the physical capacity to respond to emergency situations, including kneeling to perform CPR, assisting with or participating in safe restraint where required, and maintaining visual awareness of clients to support ongoing assessment. In addition, learners need the psychological resilience to engage in confronting and emotionally demanding situations, such as working with individuals experiencing mental illness, trauma, intoxication, or crisis, including those at risk of suicide or self harm. This also includes the ability to cope with potential personal triggers, support vulnerable populations such as children and young people at risk, and manage exposure to grief, loss, and high stress environments.
  • Where first aid is a requirement of the host organisation, students will be required to complete 2 minutes of uninterrupted CPR on an adult manikin while kneeling on the floor.

First Aid

The unit HLTAID011 Apply first aid (or its equivalent) is not delivered by Open Colleges. This unit can be satisfied via the completion of the nationally recognised unit of competency or its equivalent offered by an approved provider. You will need to provide a certified copy of a current certificate or Statement of Attainment to be provided credit for this unit. You will need to pay a fee directly to the provider and may be required to travel in order to undertake this unit with the provider of your choice. Whilst it is not a requirement to hold a current first aid certificate to undertake work placement in this industry, workplaces have the right to request this.

Mental health skills

During work placement you will be responsible for providing support and services to individuals and families experiencing mental health issues. This may include confidential individual, family, supporting families dealing with mental health issues, working with clients who have complex needs and working with children and young people experiencing abuse. It is important that you are able to work cooperatively in a team, act with cultural sensitivity, be accepting of diversity and be non-judgemental. Some of the learning materials are sensitive in nature and warnings are provided along with potential services that can assist with self-care and managing any personal issues that the learning may raise.

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Work Placement

This course contains a minimum of 120 hours of work placement.

What are the benefits?

  • By undertaking a work placement you’ll get a chance to put the knowledge you’ve learned on your course into practice.
  • You’ll also develop practical, on-the-job skills and could make contacts that could help you find a job once you graduate.
  • Work placement is often the most rewarding part of a student’s course. Working face-to-face with clients and colleagues in your chosen field makes a huge difference to your career confidence.

How do I find a work placement?

Focus on your studies while we handle your work placement. Through our partnership with SkilTrak, our Guaranteed Work Placement ensures you gain hands-on experience in your dream career—right in your local area. Learn more

How does Guaranteed Work Placement work?

  • Meet with SkilTrak – Their team will discuss your skills, goals, location, and travel preferences to arrange the best placement for you.
  • Get the details – Have a quick chat with us to go over what to expect from your work placement experience.
  • Once you’ve completed your coursework, we’ll take care of finding the right placement for you.
  • Start your placement – Gain real-world experience while we check in along the way to ensure everything is running smoothly.
  • Complete your course – Once your placement is done, upload your workbooks, finish your final assessment, and receive your certificate.

Structured Workplace Learning (SWL)

The Structured Workplace Learning (SWL) will require a minimum of 120 hours in the workplace.

The Structured Workplace Learning (SWL) is completed at the end of the course. Students should start looking for placement facilities once they have commenced their studies. Once they have completed 75% of their course, they can submit their workplace approval form.

There will also be specific assessment tasks including a logbook and portfolios to be completed at the workplace.

Workplaces suitable to undertake SWL include:

  • Community AOD Services
  • Child and Youth AOD Services
  • Detoxification Units
  • Residential Rehabilitation AOD Facilities
  • Health Promotion and Education Services

Students will need to undertake your work placement in an organisation involved in the delivery of alcohol and other drug-related services to clients. The workplace will need to be able to provide you with access to specialist equipment and resources. The specific requirements of the workplace are outlined in the course overview.

For students to be able to undertake the practical component of the course, approved workplaces must be able to provide students with the required equipment, environments, policies & procedures, documentation, appropriate supervisor, and clients. If host organisations are unable to provide the necessary equipment, resources, and access to clients the student may be required to undertake SWL within 2 (or more) organisations.

The workplace may require the student to meet workplace-specific requirements. These will vary by state and by organisation. Some of the statutory checks and requirements the student may need to provide to commence work placement are:

  • Working with Children check
  • Police check/National Criminal Record check
  • Screening and vaccination against infectious disease, including COVID-19
  • Signing of Codes of Conduct and Confidentiality Agreements
  • Provide a certified and current First Aid Certificate from a Registered Training Organisation to demonstrate competency for HLTAID003 - Provide First Aid

Immunisations

Please note that your host organisation may require you to provide an up to date immunisation history prior to the commencement of your work placement. Open Colleges has no control over this requirement so if you are unable to provide this, you will need to discuss it with your intended Host Organisation.

It should also be noted that some immunisations, such as Hepatitis B and COVID-19, need multiple injections to be administered over a specific time period before you are deemed immune. It is important that you consult with your GP as soon as possible to avoid delays in starting your work placement.

Supervisor Requirements

Your supervisor must have at least 3 years of experience in the community services industry and hold a minimum qualification of Certificate IV in Alcohol and Other Drugs or related community services qualification (or equivalent).

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Studying online with Open Colleges

Flexibility - study at your own pace

When you study online with Open Colleges you’re in control.

You can choose to complete your course quickly, or keep to a steady pace. Learning is fully flexible so you can fit your everyday commitments around your studies.

Everything you need to study is online so you can study wherever you like – but that doesn’t mean you’re on your own.

What is OpenSpace?

OpenSpace is our online learning platform. It’s where you’ll go to access your learning materials, contact your expert trainers and assessors and upload your assessments.

OpenSpace provides you with a user-friendly interface, that is mobile responsive. This means that you can complete your coursework using your laptop, iPad, or mobile device. All coursework is automatically saved, providing you with the flexibility you need to complete your studies anywhere, anytime.

How to get support?

Learning Support

The learning support team will be with you every step of the way, from enrolment to graduation. They’re here to help you get the most out of your online course. They can assist by providing non-academic support - like helping you craft an achievable study plan so that you can graduate in a realistic timeframe. If you’re finding it tough to stay motivated throughout your course, they’ll be there to help keep you on track.

Student support

The Student Support team is your one-stop service centre for all student administrative issues – including enrolment, change of contact details, OpenSpace support, assessment results and certification. You can access the Student Support team by email or phone.

Trainer Support

Studying online doesn’t mean you’re on your own. Our trainers are here to help — whether you want to book a call, send an email, join a webinar, or take part in a discussion forum. We’ve made it easy for you. Each study area has dedicated booking links and contact details, all available in OpenSpace account, so you can quickly connect with your trainer or ask a question when you need support.

Wellbeing Support

We have partnered with Australian Counselling Service (ACS) to support your wellbeing while you study with us. If you are experiencing stress such as balancing study with other commitments, anxiety about role plays, or just needing motivation, you can reach out to ACS for free short-term counselling support.

Their services include:

  • Free and confidential no cost to you
  • Delivered via Zoom accessible from anywhere in Australia
  • Flexible and available sessions offered 8am to 8pm, 7 days a week
  • Supportive and practical helping you manage study stress, motivation, anxiety, and life challenges

You can book directly with a counsellor of your choice through the ACS website. In most cases, appointments are available within 48 hours of reaching out. More information on how to access this service can be found in the welcome module of your course.

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Nicola Robey

Nicola Robey

Health & Community
Nicola has over 8 years of experience as a Trainer and Assessor in the community and health services field. Committed to staying active in the industry, she works closely with youth, helping them navigate challenges and reach their potential. Nicola also volunteers with individuals facing or at risk of homelessness, offering compassionate support and practical guidance.
With a strong background in supporting Aboriginal and/or Torres Strait Islander youth, she is passionate about empowering young people to overcome barriers and achieve their aspirations.

Nicola holds a Certificate IV in Child, Youth and Family Intervention, a Certificate IV in Mental Health and Alcohol and Other Drugs, and a Diploma of Community Services Work. She is currently working toward completing a Diploma of Positive Psychology.
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