Certificate IV in Alcohol and Other Drugs CHC43215


Our nationally recognised CHC43215 Certificate IV in Alcohol and Other Drugs is designed to help you intervene in the lives of everyday people who are suffering from addiction. You’ll gain the skills to make a real difference to people's lives in this growing field with increasing job opportunities.

Course Breakdown


CHC43215 Certificate IV in Alcohol and Other Drugs

Course duration: Self-paced - maximum of 18 months

Recommended hours per week: 17h

Qualification level: Certificate IV

Delivery method: Online with Work Placement

Awarded by: Integrated Care & Management Training Pty Ltd (Provider number: 90197)


Industry Overview

Counselling has a very strong projected growth. In fact, over the next three years, up to 20,000 job openings are anticipated. Job Outlook analysts expect the demand for qualified Counsellors will continue to grow strongly in the future.

Is this course for you?

This course is perfect for people who are looking to start a career helping persons experiencing substancce misuse or alcohol and other drug concerns.

The Certificate IV is also ideal for people who already work as a Case Worker or Support Worker, and are looking for additional skills to help them work with clients who struggle with drugs and alcohol.

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

What you will learn

During your studies, you will learn how to:

  • Communicate with clients.
  • Work with people who are under the influence of alcohol and other drugs.
  • Work with people with mental health issues.
  • Determine the needs of clients with alcohol and drugs issues.
  • Develop and review treatment plans.
  • Refer clients to other services, and work collaboratively with other care providers.
  • Understand and work from a trauma informed care perspective.
  • Work within legal and ethical guidelines.

Learning Material

The following resources are provided to you via OpenSpace:

  • Case studies
  • Web links to additional readings, websites and video clips
  • Learning activities
  • Access to legislation relevant to the AOD sector
  • News forums – giving up-to- date industry news
  • Access to relevant articles and information sources
  • Links to key organisations, journals, professional organisations and peak bodies for working in the mental health sector
  • Relevant, curated websites from respected third party organisations e.g. National Drug and Alcohol Research Centre (NDARC) and the National Cannabis Prevention and Information Centre (NCPIC).

Your trainer

Zinna Nesa
Zinna has over 15 years of experience working within the healthcare industry. She has worked with people in mental health, young children with a significant trauma background, different community programs, and within aged care industries (including palliative care and dementia-specific units).

Academic Information

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements.

Certificate IV in Alcohol and Other Drugs

Use communication to build relationships
  • Communicate with clients and co-workers
  • Address communication needs
  • Facilitate meetings
Work legally and ethically
  • Identify and respond to legal requirements
  • Identify and meet ethical responsibilities
  • Contribute to workplace improvements
Work effectively in trauma informed care
  • Work from a trauma informed care perspective
  • Utilise self-care strategies
  • Contribute to the continuous improvement of trauma informed care in services
Assess co-existing needs
  • Prepare for assessment
  • Analyse the person’s needs using a collaborative approach
  • Determine appropriate services
  • Complete reporting
  • Evaluate assessment and referral processes
Provide services to people with co-existing mental health and alcohol and other drugs issues
  • Assess capacity to provide support to a person with co-existing mental health and AOD issues
  • Work collaboratively to provide support services to address co-existing issues
  • Facilitate links to further care
  • Collaborate with the person to minimise risk
  • Review and report on support provided
5/ modules
View All

Recognition of Prior Learning (RPL)

We understand that you may already have many skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process.

Our Credit Transfer & Recognition of Prior Learning Policy, available in the Key Student Information section of our website, provides more information about our RPL process. Alternatively, you can contact an Enrolment Consultant to discuss your RPL options.

Course Duration

The duration for the course is maximum 18 months. As a self-paced online course, the time it will take you to complete is flexible and dependent on ability and time available.

Entry Requirements


There are no formal education entry requirements for this course.

Minimum age

You will need to be at least 18 years old.


This course involves reading learning content and undertaking a range of written assessments and engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires the successful completion of English to Year 12 level.

If you haven't successfully completed English at Year 12 level, you can demonstrate equivalency through one of the following:

  • Successful completion of a Nationally Recognised Training qualification at Certificate III level or higher; or
  • 3 years relevant industry experience in a role that requires the use of written documentation and communication.

Open Colleges recognises that not all people are able to read, write and perform calculations to the same standard. See the Language, Literacy and Numeracy Considerations section for more information on tools, resources and support services provided by Open Colleges.


Access to others

This course includes a requirement to record video and/ or audio roleplays. These will require participation by 1-2 other people sourced by you.

Tools and equipment

You will need to purchase specific tools and equipment for this course. Click here to view the complete list of materials, equipment and tools required for this course. IT Requirements It is recommended that students have the following hardware and additional software:

  • Operating System:
  • Processor: 2 GHz or faster, 2-core
  • Memory: 8GB of RAM or higher z916GB recommended)
  • Hard Drive: Space 2 GB free disk space
  • Browser: Chrome is the preferred browser for students
  • Windows users:
  • Microsoft Windows 7 or higher (Windows 10 recommended)
  • 1 Ghz or faster processer (2GHz recommended)
  • Software:
  • Internet Connection: DSL, Cable, or Satellite with at least 2mbps upload speed Note: it is strongly recommended that you have access to the Internet from home. Expecting to access your course from your work internet or a public network like a library or coffee shop may be impractical due to your average weekly study hours.
  • Printer/Scanner: Access to printing/scanning devices or facilities may be required for certain course activities
  • Peripherals:
  • E-Mail Capability: Access to e-mail through an e-mail program or web-based e-mail system (e.g., Gmail, Hotmail, Mail for Android or Mail for iOS apps)


To successfully complete this course, you will require basic computing skills. This includes:

  • Creating, saving and editing Microsoft Office documents.
  • Accessing and searching the internet.
  • Downloading and saving documents from websites.
  • Uploading documents through websites.
  • Participating in online discussions.
  • Compressing image files.
  • Connecting digital cameras and downloading and storing images.

Physical requirements

Students will need to be reasonably physically fit to undertake the work placement as the tasks and activities associated with the work placement may involve manual handling and other physical activities. Where first aid is a requirement of the host organisation, you will be required to complete 2 minutes of uninterrupted CPR on an adult manikin placed on the floor.


First Aid

The unit HLTAID011 Apply first aid (or its equivalent) is not delivered by Open Colleges. This unit can be satisfied via the completion of the nationally recognised unit of competency or its equivalent offered by an approved provider. You will need to provide a certified copy of a current certificate or Statement of Attainment to be provided credit for this unit. You will need to pay a fee directly to the provider and may be required to travel in order to undertake this unit with the provider of your choice. Whilst it is not a requirement to hold a current first aid certificate to undertake work placement in this industry, workplaces have the right to request this.

Mental health skills

During work placement you will be responsible for providing support and services to individuals and families experiencing mental health issues. This may include confidential individual, family, supporting families dealing with mental health issues, working with clients who have complex needs and working with children and young people experiencing abuse. It is important that you are able to work cooperatively in a team, act with cultural sensitivity, be accepting of diversity and be non-judgemental. Some of the learning materials are sensitive in nature and warnings are provided along with potential services that can assist with self-care and managing any personal issues that the learning may raise.

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.


Work Placement

This course contains a minimum of 120 hours of work placement.

What are the benefits?

  • By undertaking a work placement you’ll get a chance to put the knowledge you’ve learned on your course into practice.
  • You’ll also develop practical, on-the-job skills and could make contacts that could help you find a job once you graduate.
  • Work placement is often the most rewarding part of a student’s course. Working face-to-face with clients and colleagues in your chosen field makes a huge difference to your career confidence.

How do I find a work placement?

You’ll need to find a work placement yourself and ensure it’s approved by Open Colleges. When looking for a suitable work placement host organisation, have a think about the following:

  • Are you already working or volunteering in the industry your course is related to? You could potentially do your work placement at your current place of work or have contacts that could recommend a suitable work place. Ask around!
  • If you’re entering a new industry, do some research and start thinking about organisations you could approach. We have plenty of resources available to help with approaching and finding a suitable work placement organisation.

Cost of work placement

All costs of work placement, including any placement fees charged by the host organisation (whether to the student or Open Colleges), cost of statutory checks and vaccinations, travel, accommodation, and uniforms are the responsibility of the student. These fees will vary and are dependent on your location within Australia.

  • Costs for statutory checks will range between $50 - $250 dependent on the type of check you select and your state.
  • Costs for vaccinations will very between practitioners, please refer to your GP for approximate costs.
  • Placement fees will vary, please discuss this with your intended host organisation for approximate costs.

Host organisation

You will need to undertake your work placement in an organisation involved in the delivery of alcohol and other drug related services to clients. The workplace will need to be able to provide you with access to specialist equipment and resources. The specific requirements of the workplace are outlined in theWorkplace Assessment Guide. Your workplace assessor will ascertain whether the workplace is appropriate.


Please note that your host organisation may require you to provide an up to date immunisation history prior to the commencement of your work placement. Open Colleges has no control over this requirement so if you are unable to provide this, you will need to discuss it with your intended Host Organisation.

It should also be noted that some immunisations, such as Hepatitis B and COVID-19, need multiple injections to be administered over a specific time period before you are deemed immune. It is important that you consult with your GP as soon as possible to avoid delays in starting your work placement.

Supervisor requirements

Your supervisor must have at least 3 years of experience in the community services industry and hold a minimum qualification of Certificate IV in Alcohol and Other Drugs or related community services qualification (or equivalent).


Study and pay, your way

Payment Options

Pay Upfront
Save 35%
$3,939.00 Save $2,121.00
was $6,060.00
Week to week
Pay as you go
Save 13%
Pay in 74 instalments over the length of your course.
$71.08 Weekly
Total course cost: $5,260.00
was $6,060.00
Full course breakdown

Studying online with Open Colleges

Flexibility - study at your own pace

When you study online with Open Colleges you’re in control.

You can choose to complete your course quickly, or keep to a steady pace. Learning is fully flexible so you can fit your everyday commitments around your studies.

Everything you need to study is online so you can study wherever you like – but that doesn’t mean you’re on your own.

OpenSpace is our online learning platform. It’s where you’ll go to access your learning materials, contact your expert trainers and assessors and upload your assessments.

What is OpenSpace?

It’s important to us that we deliver a superior, online learning platform that meets our students’ needs. That’s why we have upgraded to our brand new, custom-designed learning platform, OpenSpace.

OpenSpace provides you with a user-friendly interface, that is mobile responsive. This means that you can complete your coursework using your laptop, iPad, or mobile device. All coursework is automatically saved, providing you with the flexibility you need to complete your studies anywhere, anytime.

How to get support?

Learning Support

The learning support team will be with you every step of the way, from enrolment to graduation. They’re here to help you get the most out of your online course. They can assist by providing non-academic support - like helping you craft an achievable study plan so that you can graduate in a realistic timeframe. If you’re finding it tough to stay motivated throughout your course, they’ll be there to help keep you on track.

Student support

The Student Support team is your one-stop service centre for all student administrative issues – including enrolment, change of contact details, OpenSpace support, assessment results and certification.

You can access the Student Support team by email or phone

Certificate IV in Alcohol and Other Drugs

Select Payment Option

Pay in weekly instalments

Pay as you go

Save 13%

Pay in 74 instalments over the length of your course.



Total course cost: $5,260.00

Save $800.00

was $6,060.00

Pay Upfront

Save 35%


Save $2,121.00

was $6,060.00


Zinna Nesa

Health & Community
Zinna has over 15 years of experience working within the healthcare industry. She has worked with people in mental health, young children with a significant trauma background, different community programs, and within aged care industries (including palliative care and dementia-specific units).
Zinna has over 15 years of experience working within the healthcare industry. She has worked with people in mental health, young children with a significant trauma background, different community programs, and within aged care industries (including palliative care and dementia-specific units).

She also has 2 years of experience with children and families as a therapeutic case worker, a field professional who works to integrate clients into their relationships and create positive living situations. Her primary responsibilities include conducting assessments, developing service plans, coordinating services, and providing advocacy and support. She also works closely with clients and their families to identify needs and help them access services, including counseling, financial assistance, and housing. She is experienced in crisis intervention, patient care, de-escalation techniques, conflict resolution, and document proficiency, and possesses strong communication skills.

Zinna has been a Trainer and Assessor for over 1 year, working in classrooms, workplaces, and online. Her qualifications include a Bachelor of Social Science, an Advanced Diploma of Community Sector Management, a Diploma of Community Services, a Diploma of Mental Health, a Certificate IV in Training and Assessment TAE40116, a Certificate IV in Community Services, a Certificate IV in Ageing and Disability Support, and a Certificate III in Health Service Assistance.

Teaching means that she has an emotional investment in making our world better, feels that she is making a positive contribution to society, never stops learning, gains satisfaction from seeing people learn, and is well respected.

Working as a community worker, she believes it is an opportunity for her to provide care and support to vulnerable clients. She wants to support and treat vulnerable clients with kindness and respectful behavior so that they feel secure, safe, and can become more independent in their lives. She loves both of her professions