Certificate III in Health Services Assistance HLT33115


Our nationally accredited HLT33115 Certificate III in Health Services Assistance will help you turn your passion for people into a rewarding career. You will learn to work with patients under supervision of professional health staff and make a difference to the experience of hospital patients. Unlock a strong foundation for support roles in health settings today.

Course Breakdown


HLT33115 Certificate III in Health Services Assistance

Course duration: Self-paced - maximum of 18 months

Recommended hours per week: 16h

Qualification level: Certificate III

Delivery method: Online with Work Placement

Awarded by: Integrated Care & Management Training Pty Ltd (Provider number: 90197)


Is this course for you?

If you are looking to start a career in healthcare, and get a taste of what the industry has to offer, Open Colleges’ Certificate III in Health Services Assistance is perfect for you.

Please note: This course is not suitable for students wishing to obtain employment as an Assistant in Nursing (AIN) in NSW and Western Australian hospital settings. Students wishing to become an AIN in NSW and WA will need to complete HLT33115 Certificate III in Health Services Assistance (Assisting in nursing work in acute care). Unfortunately, Open Colleges does not offer this course.

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

What you will learn

The HLT33115 Certificate III in Health Services Assistance will equip you to assist Nurses and health professionals in the treatment of patients who are struggling with illness and injury. During your study you will learn how to:

  • Communicate effectively and build relationships with health professionals and clients.
  • Effectively work within the health and community services sector.
  • Understand the human body and how it works.
  • Provide first aid.
  • Perform general cleaning tasks in a clinical setting.
  • Help and assist clients with movement.
  • Provide transportation for clients unable to transport themselves.
  • Help clients to maintain oral hygiene.
  • Respond effectively to behaviours of concern.
  • Organise and prioritise your workload.

Learning Material

Your learning materials are accessed through OpenSpace. These include:

  • Online learning content
  • Activities
  • Online forums
  • Rich media

You will also be provided with the following textbooks:

  • Martin, E. & McFerran, T. (2011) Oxford Minidictionary for Nurses, 6th Edition. United Kingdon: Oxford University Press. This textbook will be provided on enrolment into the course.
  • Reid-Searl, K., Dwyer, T., Moxham, L. & Ryan, J. (2014) Nursing Student’s Clinical Survival Guide, 3rd Edition. Australia: Pearson. This textbook will be provided on enrolment into Module 3.

Your trainer

Eve Czerniak
Eve Czerniak is a Registered Nurse who has worked both in Australia and overseas in general nursing, as well as women’s and children’s health. She has experience working in aged care facilities, hospitals and as a school nurse and educator. Eve holds a bachelor degree in nursing, a Cert IV in Training and Assessment and a Cert IV in TESOL.

Academic Information

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements.

Certificate III in Health Services Assistance

Recognise healthy body systems
  • Work with information about the human body
  • Recognise and promote ways to support healthy functioning of the body
Interpret and apply medical terminology appropriately
  • Respond appropriately to instructions which contain medical terminology
  • Carry out routine tasks
  • Use appropriate medical terminology in oral and written communication
Provide First Aid*
  • Respond to an emergency situation.
  • Apply appropriate first aid procedures.
  • Communicate details of the incident.
  • Review the incident.

Open Colleges does not offer this Unit of Competency. You will be required to undertake the Unit of Competency with an external provider at your own cost. 

Comply with infection prevention and control policies and procedures
  • Follow standard and additional precautions for infection prevention and control
  • Identify infection hazards and assess risks
  • Follow procedures for managing risks associated with specific hazards
Participate in workplace health and safety
  • Follow safe work practices.
  • Implement safe work practices.
  • Contribute to safe work practices in the workplace.
  • Reflect on own safe work practices.
5/ modules
View All

Assessment Details

  • Multiple choice Quiz
  • Projects
  • Role plays
  • Video
  • Work Placement
  • Written assignments

Recognition of Prior Learning (RPL)

We understand that you may already have many skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process.

Our Credit Transfer & Recognition of Prior Learning Policy, available in the Key Student Information section of our website, provides more information about our RPL process. Alternatively, you can contact an Enrolment Consultant to discuss your RPL options.

Course Duration

The duration for the course is maximum 18 months. As a self-paced online course, the time it will take you to complete is flexible and dependent on ability and time available.


Work Placement

This course contains a minimum of 120 hours of work placement.

What are the benefits?

  • By undertaking a work placement you’ll get a chance to put the knowledge you’ve learned on your course into practice.
  • You’ll also develop practical, on-the-job skills and could make contacts that could help you find a job once you graduate.
  • Work placement is often the most rewarding part of a student’s course. Working face-to-face with clients and colleagues in your chosen field makes a huge difference to your career confidence.

How do I find a work placement?

You’ll need to find a work placement yourself and ensure it’s approved by Open Colleges. When looking for a suitable work placement host organisation, have a think about the following:

  • Are you already working or volunteering in the industry your course is related to? You could potentially do your work placement at your current place of work or have contacts that could recommend a suitable work place. Ask around!
  • If you’re entering a new industry, do some research and start thinking about organisations you could approach. We have plenty of resources available to help with approaching and finding a suitable work placement organisation.

Cost of work placement

All costs of work placement, including any placement fees charged by the host organisation (whether to the student or Open Colleges), cost of statutory checks and vaccinations, travel, accommodation, and uniforms are the responsibility of the student. These fees will vary and are dependent on your location within Australia.

  • Costs for statutory checks will range between $0 - $100 dependent on the type of check you select and your state.
  • Costs for vaccinations will very between practitioners, please refer to your GP for approximate costs.
  • Placement fees will vary, please discuss this with your intended host organisation for approximate costs.

Host organisation

You will need to be involved in the delivery of professional health services to clients and will need to have access to specialist equipment and resources, relevant to the delivery of healthcare assistance.

You will be required to complete a minimum of 120 hours of work placement in 2 blocks. This may be completed as a block or part-time depending on organisation requirements. 

Work placement block 1 can only be commenced after successful completion of Modules 1 – 4 inclusive. Work placement block 2 can only be commenced after successful completion of Modules 6 – 8 inclusive. You will not be able to achieve competencies until you have completed some of your work placement hours. 


Please note that your host organisation may require you to provide an up to date immunisation history prior to the commencement of your work placement. Open Colleges has no control over this requirement so if you are unable to provide this, you will need to discuss it with your intended Host Organisation.

It should also be noted that some immunisations, such as Hepatitis B and COVID-19, need multiple injections to be administered over a specific time period before you are deemed immune. It is important that you consult with your GP as soon as possible to avoid delays in starting your work placement.

Supervisor requirements

You are required to be supervised in the workplace by a Registered Nurse/ Division 1 nurse. This is in line with current industry practice, where the assistant in nursing (or equivalent) is always the responsibility of the Registered Nurse on duty. Registration status of the Workplace Supervisor will be verified online through the Australian Health Practitioner Registration Agency (AHPRA) website by the Open Colleges Workplace Assessor.


Open Colleges recommends that you consider the work placement options in your local area prior to enrolling in this course.


Study and pay, your way

Payment Options

Pay Upfront
Save 30%
$3,234.00 Save $1,386.00
was $4,620.00
Week to week
Pay as you go
Save 14%
Pay in 64 instalments over the length of your course.
$58.90 Weekly
Total course cost: $3,970.00
was $4,620.00
Full course breakdown

Studying online with Open Colleges

Flexibility - study at your own pace

When you study online with Open Colleges you’re in control.

You can choose to complete your course quickly, or keep to a steady pace. Learning is fully flexible so you can fit your everyday commitments around your studies.

Everything you need to study is online so you can study wherever you like – but that doesn’t mean you’re on your own.

OpenSpace is our online learning platform. It’s where you’ll go to access your learning materials, contact your expert trainers and assessors and upload your assessments.

What is OpenSpace?

It’s important to us that we deliver a superior, online learning platform that meets our students’ needs. That’s why we have upgraded to our brand new, custom-designed learning platform, OpenSpace.

OpenSpace provides you with a user-friendly interface, that is mobile responsive. This means that you can complete your coursework using your laptop, iPad, or mobile device. All coursework is automatically saved, providing you with the flexibility you need to complete your studies anywhere, anytime.

How to get support?

Learning Support

The learning support team will be with you every step of the way, from enrolment to graduation. They’re here to help you get the most out of your online course. They can assist by providing non-academic support - like helping you craft an achievable study plan so that you can graduate in a realistic timeframe. If you’re finding it tough to stay motivated throughout your course, they’ll be there to help keep you on track.

Student support

The Student Support team is your one-stop service centre for all student administrative issues – including enrolment, change of contact details, OpenSpace support, assessment results and certification.

You can access the Student Support team by email or phone