background-circle
Health & Community

Diploma of Community Services

SKU:CHC52021

Enhance your earning potential and thrive in an industry that offers many career opportunities. Learn all the practical and professional skills you need to achieve lasting success in this high-demand, rewarding field.
  • Flexible payment options
  • Study to fit into your routine
  • Nationally recognised accreditation
  • Start studying as soon as you enrol
  • No exams, ever.
overlay

Flexible payment options

Payment plans
Upfront
Payment Methods
overlay
Feel right in your decision
Diploma of Community Services

Is this course right for me?

We speak with students everyday who aren’t sure if this is the right course or institution for them. Here are some quick links to help you decide.

Studying with Open Colleges What our students say
overlay
Diploma of Community Services

Select Payment Option

Pay in weekly instalments

Pay as you go

Save 10%


Pay in 88 instalments over the length of your course.

$76.36

Weekly

Total course cost: $6,920.00

Save $800.00

was $7,720.00


Pay Upfront

Save 30%


$5,404.00

Save $2,316.00

was $7,720.00

overlay
Feel right in your decision
Diploma of Community Services

Get a course guide

Receive your free course guide and a consultation with an Enrolment Consultant.

By downloading the Course Guide, you agree to our Privacy Policy and receiving email and other forms of communication from us. You can opt-out at any time.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

overlay
Feel right in your decision
Diploma of Community Services

Speak with our team

Have questions about studying? or generally looking to get an insiders view if this course is the right fit for you? Find a time to chat with our team below

Find a date & time

By downloading the Course Guide, you agree to our Privacy Policy and receiving email and other forms of communication from us. You can opt-out at any time.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Choose date and time

Intro to Diploma of Community Services

Have a Positive Impact on Your Community

Our nationally accredited CHC52021 Diploma of Community Services is perfect for those who enjoy helping people and would like to take the next step in their career by pursuing an exciting leadership role. The booming community services industry needs more workers, so get ready to enter a highly rewarding sector with the ability to specialise in a variety of directions today.

background-circle

Common job Outcomes

  • Case Coordinator
  • Case Worker or Case Manager
  • Community Services Worker
  • Case Management Supervisor
  • Team Leader
  • Program Coordinator
  • Manager Community Services

Job Skills

  • Community services
  • Individualised support
  • First aid
  • Counselling skills
background-circle

Course breakdown

What you’ll learn in this course

This qualification includes a range of units designed to help you learn how to listen to and understand people’s problems, background and circumstances, and to counsel them on the areas they are struggling with. Advance your career today and graduate job-ready with this sought after Diploma.

Diploma of Community Services

CHCCOM003
Develop workplace communication strategies
  • Develop communication strategies
  • Establish communication protocols
  • Promote the use of communication strategies
  • Review communication practices
CHCDIV001
Work with diverse people
  • Reflect on own perspectives
  • Appreciate diversity and inclusiveness, and their benefits
  • Communicate with people from diverse backgrounds and situations
  • Promote understanding across diverse groups
CHCDIV002
Promote Aboriginal and/or Torres Strait Islander cultural safety
  • Identify cultural safety issues in the workplace
  • Model cultural safety in own work
  • Develop strategies for improved cultural safety
  • Evaluate cultural safety strategies
CHCLEG003
Manage legal and ethical compliance
  • Research information required for legal compliance
  • Determine ethical responsibilities 
  • Develop and communicate policies and procedures 
  • Monitor compliance
  • Maintain knowledge of compliance requirements
HLTWHS003
Maintain work health and safety
  • Contribute to workplace procedures for identifying hazards and controlling risks
  • Implement policies and procedures into work team processes
  • Support consultation, cooperation and communication
5/ modules
View all
Getting the right kind of support and help was a great motivation to always look forward to the ending. I would like to say a big thank you to my trainer, Rosan. He has been very helpful all along.
Very good and I have managed to spend two years working as a Support Worker in Brisbane and now a new job as a Residential Worker with Emerge Aotearoa in New Zealand. Always helpful and happy to answer questions.
Sharon
Read more

Studying with Open Colleges

Study designed to
fit into your routine

What ever your reason for study, our courses are
designed to fit into your routine. 

  • No exams, ever.

    We mean it. Instead, assessments range from open book multiple choice quizzes, portfolios, videos & written assessments

  • Flexible study to fit into your routine

    Study anywhere at any time with 24/7 access to your units.

  • A learning platform optimized for online study

    Our courses are curated to maintain engagement across video, written content, assignments & audio.

Envision your routine while studying with Open Colleges

How quickly do you want to finish your course?

  • 24 months
  • 18 months
  • 12 months
Learn more about online study
  • Daily routine
  • 06:30 am - 07:45 am

    Morning coffee + Study session

  • 07:45 am - 09:00 am

    Morning routine + Commute

  • 09:00 am - 01:00 pm

    Work

  • 01:00 pm - 02:00 pm

    Lunch + Study

  • 02:00 pm - 05:00 pm

    Work

  • 05:00 pm - 06:30 pm

    Evening routine

  • 06:30 pm - 08:30 pm

    Study session

  • 08:30 pm - 09:15 pm

    Study break

  • 09:15 pm - 10:30 pm

    Study session

  • 10:30 pm - onwards

    Relax

Study for a minimum 30 hours per week to complete modules in 12 months

  • Daily routine
  • 06:30 am - 07:45 am

    Morning coffee + Study session

  • 07:45 am - 09:00 am

    Morning routine + Commute

  • 09:00 am - 01:00 pm

    Work

  • 01:00 pm - 02:00 pm

    Lunch + Study

  • 02:00 pm - 05:00 pm

    Work

  • 05:00 pm - 06:30 pm

    Evening routine

  • 06:30 pm - 08:30 pm

    Study session

  • 08:30 pm - onwards

    Relax

Study for a minimum 20 hours per week to complete modules in 18 months

  • Daily routine
  • 06:30 am - 07:45 am

    Morning coffee + Study session

  • 07:45 am - 09:00 am

    Morning routine + Commute

  • 09:00 am - 01:00 pm

    Work

  • 01:00 pm - 02:00 pm

    Lunch + Study

  • 02:00 pm - 05:00 pm

    Work

  • 05:00 pm - 06:30 pm

    Evening routine

  • 06:30 pm - 07:30 pm

    Study session

  • 07:30 pm - onwards

    Relax

Study for a minimum 15 hours per week to complete modules in 24 months

Your course may include work placement which will be completed in addition to weekly study blocks.

We'll help you study smarter! 

Get in touch for tailored study advice

Our passionate team

Your trainer

Zinna Nesa
Zinna has over 15 years of experience working within the healthcare industry. She has worked with people in mental health, young children with a significant trauma background, different community programs, and within aged care industries (including palliative care and dementia-specific units).
overlay

Zinna Nesa

Health & Community
Zinna has over 15 years of experience working within the healthcare industry. She has worked with people in mental health, young children with a significant trauma background, different community programs, and within aged care industries (including palliative care and dementia-specific units).
Zinna has over 15 years of experience working within the healthcare industry. She has worked with people in mental health, young children with a significant trauma background, different community programs, and within aged care industries (including palliative care and dementia-specific units).

She also has 2 years of experience with children and families as a therapeutic case worker, a field professional who works to integrate clients into their relationships and create positive living situations. Her primary responsibilities include conducting assessments, developing service plans, coordinating services, and providing advocacy and support. She also works closely with clients and their families to identify needs and help them access services, including counseling, financial assistance, and housing. She is experienced in crisis intervention, patient care, de-escalation techniques, conflict resolution, and document proficiency, and possesses strong communication skills.

Zinna has been a Trainer and Assessor for over 1 year, working in classrooms, workplaces, and online. Her qualifications include a Bachelor of Social Science, an Advanced Diploma of Community Sector Management, a Diploma of Community Services, a Diploma of Mental Health, a Certificate IV in Training and Assessment TAE40116, a Certificate IV in Community Services, a Certificate IV in Ageing and Disability Support, and a Certificate III in Health Service Assistance.

Teaching means that she has an emotional investment in making our world better, feels that she is making a positive contribution to society, never stops learning, gains satisfaction from seeing people learn, and is well respected.

Working as a community worker, she believes it is an opportunity for her to provide care and support to vulnerable clients. She wants to support and treat vulnerable clients with kindness and respectful behavior so that they feel secure, safe, and can become more independent in their lives. She loves both of her professions

Frequently Asked Questions

How many hours of work placement do I need to do for Diploma of Community Services?

icon

The course contains a minimum of 240 hours of work placement. Download the course guide to find out what the suitable workplaces are for this course.

Do I need to work as a case worker before gaining employment as a case manager?

icon

Generally, you need to work as a Case Worker to gain the experience prior to being employed as a Case Manager – however, it is not a requirement.

Can I work in child protection with this qualification?

icon

Yes, but in Victoria there are more specific regulations.

For Victorian students only: This course is not suitable for students wishing to work in child protection practice in Victoria. Please see the Australian Community Workers Association (ACWA) website for suitable courses.

Is this course ACWA approved?

icon

Unfortunately, our Diploma of Community Services is not ACWA approved.

Study and pay, your way

Payment Options

Pay Upfront
Save 30%
$5,404.00 Save $2,316.00
was $7,720.00
Week to week
Pay as you go
Save 10%
Pay in 88 instalments over the length of your course.
$76.36 Weekly
Total course cost: $6,920.00
Save $800.00
was $7,720.00
Full course breakdown
TBD

Take your first step towards an exciting new career

Start with Open Colleges Now