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BSB41015

Certificate IV in Human Resources

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Course Description

Get the knowledge and practical skills you need to launch a successful career in HR support, with the BSB41015 Certificate IV in Human Resources .

This online human resources course is designed to give you a broad skillset that will equip you to work in a number of different HR roles.

Please note that on 18th October 2020, this course was superseded and replaced by BSB40420 Certificate IV in Human Resource Management. 

What you'll learn

You will gain the skills and knowledge you need to improve human resource functions and performance management within large, medium and small organisations.

You'll also learn how to select and recruit candidates, manage effective workplace relationships, conduct research and analysis and understand workplace health and safety.

Electives in this course allow you to tailor your learning experience to the HR career path that you want to follow. Electives cover project work, work skill instruction, developing teams and individuals, managing recruitment, processing payroll and establishing and maintaining a payroll system.

Why study this course?

  • The course will equip you with the industry knowledge and practical know-how that will make you a highly employable candidate ready for work in the current industry landscape.

  • If you are interested in expanding your skillset to include payroll, this HR certification includes an elective that will train you to establish and maintain a payroll system.

  • This Certificate IV may provide a pathway into a Diploma in Business or Diploma of Human Resource Management.

  • Open Colleges’ BSB41015 Certificate IV in Human Resources  is nationally recognised. This means, you can use it to gain employment Australia-wide.

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

Potential career outcomes

  • Human Resources Administrator
  • Human Resources Assistant
  • Human Resources Coordinator
  • Human Resources Officer
  • Payroll Officer

Course Details

Course number E1068
Qualification name BSB41015 Certificate IV in Human Resources
Course duration Maximum 18 months
Delivery Method Online
Recognition Nationally Recognised Nationally Recognised Training
Assessments Case studies, Demonstrations and presentations (including videos), Portfolio of evidence, Questions, Video/Audio recording, Written reports
Awarded by Open Colleges Pty Ltd (Provider number: 90796)

Requirements

English

This course involves reading learning content and undertaking a range of written assessments and engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires the successful completion of English to Year 12 level.

If you haven't successfully completed English at Year 12 level, you can demonstrate equivalency through one of the following:

  • Successful completion of a Nationally Recognised Training qualification at Certificate III level or higher; or
  • 2 years relevant industry experience in a role that requires the use of written documentation and communication

Open Colleges recognises that not all people are able to read, write and perform calculations to the same standard. See the Language, Literacy and Numeracy Considerations section for more information on tools, resources and support services provided to by Open Colleges.

Education

There are no formal education entry requirements for this course.

Minimum age

You will need to be at least 18 years old.

Computing

You will need access to a computer and the internet and have basic computing skills. Minimum specifications for your computer are:

All users:

  • Microsoft Office 2010 or equivalent
  • Broadband internet connection
  • 2GB of RAM
  • CD-ROM or DVD drive
  • Adobe Reader XI or equivalent
  • Adobe Flash Player 10 or higher
  • Access to printer and associated software
  • Access to scanner and associated software
  • Digital imaging software
  • File compression software

Windows users:

  • Microsoft Windows 7 or higher (Windows 10 recommended)
  • 1 Ghz or faster processer (2GHz recommended)

Mac OS users:

  • Mac OSX v10.5 or higher (Mac OSX v10.6 recommended)
  • 1 Ghz or faster processer (2GHz recommended)

Equipment

You will need access to a digital video recording device and/or a digital camera and associated software to save and upload video, audio and image files to OpenSpace. Many mobile phones and smart phones include this technology.

You will also need access to software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc are available as a download from the internet.

Some assessments include a component for you to record an audio or video. The requirements for these vary depending on the assessment. If you are unable to conduct these in the workplace and this is a requirement of the assessment, you have the option of engaging with friends, family and other students to record this via other means, such as Skype.

Skills

To successfully complete this course, you will require basic computing skills. This includes:

  • Creating, saving and editing Microsoft Office documents
  • Accessing and searching the internet
  • Downloading and saving documents from websites
  • Uploading documents through websites
  • Participating in online discussions
  • Connecting digital cameras and downloading and storing images and audio files
  • Connecting digital video devices and downloading and storing videos
  • Compressing image, audio and video files.

Audio visual requirements

  • You will need access to software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as a free download from the internet. 
  • You'll also need access to a digital video recording device and/or digital camera and associated software to save and upload video and image files to OpenSpace. Many mobile phones and smart phones include this technology. 

Physical requirements

To successfully meet the assessment requirements and demonstrate communication skills, you will need to work with one or two other people to participate in a video or audio role-plays. It is your responsibility to find your own suitable role play participants.

Other technology requirements

  • Office equipment and resources including telephone, photocopier, scanner and printer.

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.

Subjects

Once you are enrolled in this course, you will receive access to the first Module, which contains the first set of units for the course. When you have successfully completed those units, you'll be given access to the next Module. 

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.

Module 1

  • Research human resources functions
  • Review policy and procedures frameworks
  • Apply ethical framework
  • Analyse human resource metrics
  • Report research outcomes

 

Module 2

  • Collect, analyse and communicate information and ideas
  • Develop trust and confidence as leader
  • Develop and maintain networks and relationships
  • Manage difficulties into positive outcomes

Module 3

  • Plan for recruitment
  • Plan for selection
  • Support selection process
  • Induct successful candidate

Module 4

  • Review performance management infrastructure
  • Promote performance management system
  • Recommend improvements to performance management system in response to collated data

Module 5

  • Communicate and implement organisation’s industrial relations policies and procedures
  • Assist in minimising industrial relations conflict
  • Enhance industrial relations

Module 6

  • Provide information to the work team about WHS policies and procedures
  • Implement and monitor participation arrangements for managing WHS
  • Implement and monitor organisational procedures for providing WHS training
  • Implement and monitor organisational procedures and legal requirements for identifying hazards and assessing and controlling risks
  • Implement and monitor organisational procedures for maintaining WHS records for the team

Module 7

  • Identify reliable sources of research information
  • Analyse and synthesise research information
  • Present research information

Module 8

  • Plan documents
  • Draft text
  • Prepare final text
  • Produce document

Module 9

  • Define project
  • Develop project plan
  • Administer and monitor project
  • Finalise project
  • Review project

Module 10

  • Organise instruction and demonstration
  • Conduct instruction and demonstration
  • Check training performance
  • Review personal training performance

Module 11

  • Determine development needs
  • Develop individuals and teams
  • Monitor and evaluate workplace learning

Module 12

  • Develop recruitment, selection and induction policies and procedures
  • Recruit and select staff
  • Manage staff induction

Module 13

  • Record payroll data
  • Prepare payroll
  • Handle payroll enquiries

Module 14

  • Establish payroll requirements
  • Record payroll data
  • Prepare and process payroll
  • Handle payroll enquiries
  • Maintain payroll

This unit is designed to meet the education requirements of the Tax Practitioner Board (TPB). Where registration with the TPB is sought, assessment must reflect the conditions described by the regulator which stipulate that a significant amount (at least 40%) must be completed under some form of independent supervision.

Payment Options

Pay in Full

You can choose to pay your course fees in full upon enrolment and benefit from a 10% discount (unless otherwise advertised).

Pay 50% & Payment Plan Combo

You can also choose to pay 50% of your total course fees upon enrolment and the balance on a Payment Plan.  When you do, you’ll benefit from 50% of the standard Pay in Full discount (unless otherwise advertised).

Payment Plan

You can choose to pay for your course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.

Zip Money Payment Plan

If you need a little more flexibility with your finances and would like to pay off your course fees over a longer period of time, we can assist by organising Zip Money to pay your course fees directly to us on your behalf, and you pay this loan back to Zip Money over an agreed period of time. Zip Money provides you flexible options of selecting a 24, 36 or 48 months interest-free, payment plan (dependant on which course you’re enrolling into) to suit your lifestyle, giving you more flexibility than ever before.

BPAY®

With BPAY®, you’re able to pay quickly and securely, 24/7 through your internet, mobile or phone banking service. You can choose when, how much and from which account to pay from - whatever works for you. BPAY® is only available when paying in full. Call an Enrolment Consultant to find out more. 

BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY® is right for you by reading the terms and conditions available from your Financial Institution.

Trainers

Anthony Wemyss

Anthony is a licensed real estate agent with more than 20 years’ experience in the industry. He has also worked as a sales agent, buyers’ agent and property manager. His love for retail sector motivates him to work in retail industry. He has gathered a vast array of skills, experience and knowledge. 

He holds a Bachelor of Commerce, Diploma of Financial Services, and Certificate IV in Property Services, Certificate IV in Finance and Mortgage Broking, CIV in Business Administration and Certificate IV in Training and Assessment. 

As an educator Anthony has over 5 years’ experience in a range of face to face and online courses across Real Estate, Business and Retail management. Anthony is passionate about training and assisting students to achieve their goals to build opportunities for their future. 

Chris Jones

Chris holds a Diploma of Leadership and Management, has almost 15 years experience in this field and is a Director of two private companies. He is an inspirational leader who tells stories that inspire action while at the same time is grounded in financial information that levers the business. Respected as a credible voice in decision making, finding strategic financing partners, and establishing governance boundaries, Chris earns a seat at the table wherever he serves. Chris has been in education for over 6 years, working with domestic students. He is passionate about education and thrives on empowering others to succeed.

Holly Radford

Holly is an enthusiastic and dedicated professional with over 20 years experience in business administration, account management, marketing and print. She has also been working within the education and training industry since 2013, in both a face-to-face and online capacity and is passionate about the power of education. Holly runs a small online business and holds a position on the Australian Institute of Office Professionals (AIOP) WA Division Committee.

Holly holds a Bachelor of Commerce, Diploma of Business Administration, Diploma of Business, Diploma of Marketing Communication, Diploma of Social Media Marketing, Certificate IV in Training & Assessment and a Certificate III in Printing & Graphic Arts.

 

Kimberly Kim

Kimberly has over 11 years’ experience in training and assessment in tertiary and vocational education and training institutes.  She has also run her own public accounting and tax practice for over two years, after 10 years of working in tax and accounting field. Kimberly holds a Masters of Business Administration majoring in Professional Accounting and is a Certified Professional Accountant with a passion for teaching.

Peter McClatchey

Peter McClatchey has spent 23 years as a chartered accountant for PricewaterhouseCoopers. He has specialised in the financial services industry, providing accounting, audit and consulting services to a wide variety of industry leading superannuation, funds management and insurance clients. He has also been heavily involved in the development and delivery of accounting and audit training programs for all levels of staff. He has lived and worked in a variety of countries, including Australia, Singapore, Hong Kong, India and Fiji, providing accounting and audit services.

Rosalie Pellew

Rosalie Pellew has over 30 years' experience in customer engagement; workplace training and assessment; facilitating adult education; leading and coaching customer contact teams; and supporting on-line learning students.

Rosalie’s experience spans various industries from retail and telecommunications to food production. Rosalie has been in Vocational Education and Training (VET) sector for over 14 years.

Pursuing her passion for adult education, Rosalie refocused into student services to assist students through their learning journey and beyond to training and assessing. She holds a Certificate IV in Training & Assessment, Diplomas in Teaching, Adult Education, Business Administration, Business and Leadership & Management.

Tanya Galey

Tanya has many years of experience working in the Airline Industry through her role at World Aviation Systems who represent various airlines here in Sydney (Air Tahiti Nui and Hawaiian Airlines to name a few).  She has extensive knowledge of Sales, marketing, reservations and the general business operations of an Airline. Through her role at World Aviation she travelled extensively and gained knowledge on various destinations first hand. Tanya has been teaching Certificate III and Diploma of Tourism for the past 10 years to pass on her passion/knowledge for the Tourism Industry to her students. Recently Tanya has received her Certificate IV in Business Administration to supplement her current role as Operations Manager of a financial planning firm. While still consulting with the travel industry she has been in the financial Industry for the past 5 years developing relevant policies/procedures and complying with regulatory practices.

Tanya’s qualifications are Diploma of Tourism, Certificate IV in Tourism, Certificate III in Tourism , Certificate IV in Training & Assessment and Certificate IV in Business Administration.

Extra Benefits

You'll also receive a textbook for this course: Noe, R; Hollenbeck, J.R; Gerhart, B; Wright, P. M; Steel, J; McGill, C; Dein, T: 2014. Human Resource Management in Practice, 1st ed, McGraw-Hill Education, North Ryde.

SAVE 35% OFF

Selected course fees when you pay upfront.

Voucher code: WINTERISCOMING

Offer ends on Tuesday 31st May 2022 at 11:59pm AEST.

*Terms & conditions

Course at a Glance

icon for career outcomes

Career Outcomes

  • checkHuman Resources Administrator
  • checkHuman Resources Assistant
  • checkHuman Resources Coordinator
  • checkHuman Resources Officer
  • checkPayroll Officer
computer

Delivery Method

Online

credit_score

Payment

Flexible payment options available

Recognition

Nationally recognised

Nationally Recognised Training

Course at a Glance

icon for career outcomes

Career Outcomes

  • checkHuman Resources Administrator
  • checkHuman Resources Assistant
  • checkHuman Resources Coordinator
  • checkHuman Resources Officer
  • checkPayroll Officer
computer

Delivery Method

Online

credit_score

Payment

Flexible payment options available

Recognition

Nationally recognised

Nationally Recognised Training

SAVE 35% OFF

Selected course fees when you pay upfront.

Voucher code: WINTERISCOMING

Offer ends on Tuesday 31st May 2022 at 11:59pm AEST.

*Terms & conditions

Get the knowledge and practical skills you need to launch a successful career in HR support, with the BSB41015 Certificate IV in Human Resources .

This online human resources course is designed to give you a broad skillset that will equip you to work in a number of different HR roles.

Please note that on 18th October 2020, this course was superseded and replaced by BSB40420 Certificate IV in Human Resource Management. 

What you'll learn

You will gain the skills and knowledge you need to improve human resource functions and performance management within large, medium and small organisations.

You'll also learn how to select and recruit candidates, manage effective workplace relationships, conduct research and analysis and understand workplace health and safety.

Electives in this course allow you to tailor your learning experience to the HR career path that you want to follow. Electives cover project work, work skill instruction, developing teams and individuals, managing recruitment, processing payroll and establishing and maintaining a payroll system.

Why study this course?

  • The course will equip you with the industry knowledge and practical know-how that will make you a highly employable candidate ready for work in the current industry landscape.

  • If you are interested in expanding your skillset to include payroll, this HR certification includes an elective that will train you to establish and maintain a payroll system.

  • This Certificate IV may provide a pathway into a Diploma in Business or Diploma of Human Resource Management.

  • Open Colleges’ BSB41015 Certificate IV in Human Resources  is nationally recognised. This means, you can use it to gain employment Australia-wide.

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

Potential career outcomes

  • Human Resources Administrator
  • Human Resources Assistant
  • Human Resources Coordinator
  • Human Resources Officer
  • Payroll Officer
Course number E1068
Qualification name BSB41015 Certificate IV in Human Resources
Course duration Maximum 18 months
Delivery Method Online
Recognition Nationally Recognised Nationally Recognised Training
Assessments Case studies, Demonstrations and presentations (including videos), Portfolio of evidence, Questions, Video/Audio recording, Written reports
Awarded by Open Colleges Pty Ltd (Provider number: 90796)

English

This course involves reading learning content and undertaking a range of written assessments and engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires the successful completion of English to Year 12 level.

If you haven't successfully completed English at Year 12 level, you can demonstrate equivalency through one of the following:

  • Successful completion of a Nationally Recognised Training qualification at Certificate III level or higher; or
  • 2 years relevant industry experience in a role that requires the use of written documentation and communication

Open Colleges recognises that not all people are able to read, write and perform calculations to the same standard. See the Language, Literacy and Numeracy Considerations section for more information on tools, resources and support services provided to by Open Colleges.

Education

There are no formal education entry requirements for this course.

Minimum age

You will need to be at least 18 years old.

Computing

You will need access to a computer and the internet and have basic computing skills. Minimum specifications for your computer are:

All users:

  • Microsoft Office 2010 or equivalent
  • Broadband internet connection
  • 2GB of RAM
  • CD-ROM or DVD drive
  • Adobe Reader XI or equivalent
  • Adobe Flash Player 10 or higher
  • Access to printer and associated software
  • Access to scanner and associated software
  • Digital imaging software
  • File compression software

Windows users:

  • Microsoft Windows 7 or higher (Windows 10 recommended)
  • 1 Ghz or faster processer (2GHz recommended)

Mac OS users:

  • Mac OSX v10.5 or higher (Mac OSX v10.6 recommended)
  • 1 Ghz or faster processer (2GHz recommended)

Equipment

You will need access to a digital video recording device and/or a digital camera and associated software to save and upload video, audio and image files to OpenSpace. Many mobile phones and smart phones include this technology.

You will also need access to software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc are available as a download from the internet.

Some assessments include a component for you to record an audio or video. The requirements for these vary depending on the assessment. If you are unable to conduct these in the workplace and this is a requirement of the assessment, you have the option of engaging with friends, family and other students to record this via other means, such as Skype.

Skills

To successfully complete this course, you will require basic computing skills. This includes:

  • Creating, saving and editing Microsoft Office documents
  • Accessing and searching the internet
  • Downloading and saving documents from websites
  • Uploading documents through websites
  • Participating in online discussions
  • Connecting digital cameras and downloading and storing images and audio files
  • Connecting digital video devices and downloading and storing videos
  • Compressing image, audio and video files.

Audio visual requirements

  • You will need access to software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as a free download from the internet. 
  • You'll also need access to a digital video recording device and/or digital camera and associated software to save and upload video and image files to OpenSpace. Many mobile phones and smart phones include this technology. 

Physical requirements

To successfully meet the assessment requirements and demonstrate communication skills, you will need to work with one or two other people to participate in a video or audio role-plays. It is your responsibility to find your own suitable role play participants.

Other technology requirements

  • Office equipment and resources including telephone, photocopier, scanner and printer.

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.

Once you are enrolled in this course, you will receive access to the first Module, which contains the first set of units for the course. When you have successfully completed those units, you'll be given access to the next Module. 

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.

Module 1

  • Research human resources functions
  • Review policy and procedures frameworks
  • Apply ethical framework
  • Analyse human resource metrics
  • Report research outcomes

 

Module 2

  • Collect, analyse and communicate information and ideas
  • Develop trust and confidence as leader
  • Develop and maintain networks and relationships
  • Manage difficulties into positive outcomes

Module 3

  • Plan for recruitment
  • Plan for selection
  • Support selection process
  • Induct successful candidate

Module 4

  • Review performance management infrastructure
  • Promote performance management system
  • Recommend improvements to performance management system in response to collated data

Module 5

  • Communicate and implement organisation’s industrial relations policies and procedures
  • Assist in minimising industrial relations conflict
  • Enhance industrial relations

Module 6

  • Provide information to the work team about WHS policies and procedures
  • Implement and monitor participation arrangements for managing WHS
  • Implement and monitor organisational procedures for providing WHS training
  • Implement and monitor organisational procedures and legal requirements for identifying hazards and assessing and controlling risks
  • Implement and monitor organisational procedures for maintaining WHS records for the team

Module 7

  • Identify reliable sources of research information
  • Analyse and synthesise research information
  • Present research information

Module 8

  • Plan documents
  • Draft text
  • Prepare final text
  • Produce document

Module 9

  • Define project
  • Develop project plan
  • Administer and monitor project
  • Finalise project
  • Review project

Module 10

  • Organise instruction and demonstration
  • Conduct instruction and demonstration
  • Check training performance
  • Review personal training performance

Module 11

  • Determine development needs
  • Develop individuals and teams
  • Monitor and evaluate workplace learning

Module 12

  • Develop recruitment, selection and induction policies and procedures
  • Recruit and select staff
  • Manage staff induction

Module 13

  • Record payroll data
  • Prepare payroll
  • Handle payroll enquiries

Module 14

  • Establish payroll requirements
  • Record payroll data
  • Prepare and process payroll
  • Handle payroll enquiries
  • Maintain payroll

This unit is designed to meet the education requirements of the Tax Practitioner Board (TPB). Where registration with the TPB is sought, assessment must reflect the conditions described by the regulator which stipulate that a significant amount (at least 40%) must be completed under some form of independent supervision.

Pay in Full

You can choose to pay your course fees in full upon enrolment and benefit from a 10% discount (unless otherwise advertised).

Pay 50% & Payment Plan Combo

You can also choose to pay 50% of your total course fees upon enrolment and the balance on a Payment Plan.  When you do, you’ll benefit from 50% of the standard Pay in Full discount (unless otherwise advertised).

Payment Plan

You can choose to pay for your course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.

Zip Money Payment Plan

If you need a little more flexibility with your finances and would like to pay off your course fees over a longer period of time, we can assist by organising Zip Money to pay your course fees directly to us on your behalf, and you pay this loan back to Zip Money over an agreed period of time. Zip Money provides you flexible options of selecting a 24, 36 or 48 months interest-free, payment plan (dependant on which course you’re enrolling into) to suit your lifestyle, giving you more flexibility than ever before.

BPAY®

With BPAY®, you’re able to pay quickly and securely, 24/7 through your internet, mobile or phone banking service. You can choose when, how much and from which account to pay from - whatever works for you. BPAY® is only available when paying in full. Call an Enrolment Consultant to find out more. 

BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY® is right for you by reading the terms and conditions available from your Financial Institution.

Anthony Wemyss

Anthony is a licensed real estate agent with more than 20 years’ experience in the industry. He has also worked as a sales agent, buyers’ agent and property manager. His love for retail sector motivates him to work in retail industry. He has gathered a vast array of skills, experience and knowledge. 

He holds a Bachelor of Commerce, Diploma of Financial Services, and Certificate IV in Property Services, Certificate IV in Finance and Mortgage Broking, CIV in Business Administration and Certificate IV in Training and Assessment. 

As an educator Anthony has over 5 years’ experience in a range of face to face and online courses across Real Estate, Business and Retail management. Anthony is passionate about training and assisting students to achieve their goals to build opportunities for their future. 

Chris Jones

Chris holds a Diploma of Leadership and Management, has almost 15 years experience in this field and is a Director of two private companies. He is an inspirational leader who tells stories that inspire action while at the same time is grounded in financial information that levers the business. Respected as a credible voice in decision making, finding strategic financing partners, and establishing governance boundaries, Chris earns a seat at the table wherever he serves. Chris has been in education for over 6 years, working with domestic students. He is passionate about education and thrives on empowering others to succeed.

Holly Radford

Holly is an enthusiastic and dedicated professional with over 20 years experience in business administration, account management, marketing and print. She has also been working within the education and training industry since 2013, in both a face-to-face and online capacity and is passionate about the power of education. Holly runs a small online business and holds a position on the Australian Institute of Office Professionals (AIOP) WA Division Committee.

Holly holds a Bachelor of Commerce, Diploma of Business Administration, Diploma of Business, Diploma of Marketing Communication, Diploma of Social Media Marketing, Certificate IV in Training & Assessment and a Certificate III in Printing & Graphic Arts.

 

Kimberly Kim

Kimberly has over 11 years’ experience in training and assessment in tertiary and vocational education and training institutes.  She has also run her own public accounting and tax practice for over two years, after 10 years of working in tax and accounting field. Kimberly holds a Masters of Business Administration majoring in Professional Accounting and is a Certified Professional Accountant with a passion for teaching.

Peter McClatchey

Peter McClatchey has spent 23 years as a chartered accountant for PricewaterhouseCoopers. He has specialised in the financial services industry, providing accounting, audit and consulting services to a wide variety of industry leading superannuation, funds management and insurance clients. He has also been heavily involved in the development and delivery of accounting and audit training programs for all levels of staff. He has lived and worked in a variety of countries, including Australia, Singapore, Hong Kong, India and Fiji, providing accounting and audit services.

Rosalie Pellew

Rosalie Pellew has over 30 years' experience in customer engagement; workplace training and assessment; facilitating adult education; leading and coaching customer contact teams; and supporting on-line learning students.

Rosalie’s experience spans various industries from retail and telecommunications to food production. Rosalie has been in Vocational Education and Training (VET) sector for over 14 years.

Pursuing her passion for adult education, Rosalie refocused into student services to assist students through their learning journey and beyond to training and assessing. She holds a Certificate IV in Training & Assessment, Diplomas in Teaching, Adult Education, Business Administration, Business and Leadership & Management.

Tanya Galey

Tanya has many years of experience working in the Airline Industry through her role at World Aviation Systems who represent various airlines here in Sydney (Air Tahiti Nui and Hawaiian Airlines to name a few).  She has extensive knowledge of Sales, marketing, reservations and the general business operations of an Airline. Through her role at World Aviation she travelled extensively and gained knowledge on various destinations first hand. Tanya has been teaching Certificate III and Diploma of Tourism for the past 10 years to pass on her passion/knowledge for the Tourism Industry to her students. Recently Tanya has received her Certificate IV in Business Administration to supplement her current role as Operations Manager of a financial planning firm. While still consulting with the travel industry she has been in the financial Industry for the past 5 years developing relevant policies/procedures and complying with regulatory practices.

Tanya’s qualifications are Diploma of Tourism, Certificate IV in Tourism, Certificate III in Tourism , Certificate IV in Training & Assessment and Certificate IV in Business Administration.

You'll also receive a textbook for this course: Noe, R; Hollenbeck, J.R; Gerhart, B; Wright, P. M; Steel, J; McGill, C; Dein, T: 2014. Human Resource Management in Practice, 1st ed, McGraw-Hill Education, North Ryde.

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