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BSB40420

Certificate IV in Human Resources Management

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Course Description

Advance your people management skills and knowledge of current legislation with the BSB40420 Certificate IV in Human Resources Management. You will learn industry specific skills relevant to staff recruitment, performance management and industrial relations. This qualification will prepare students for numerous support positions in human resource management across large, medium or small businesses.

  • This course will give you the knowledge and practical skills you need to launch a successful career in HR support. 
  • It will hone and build on your existing people skills and train you in the art of recruitment and induction, performance management and industrial relations, and give you a broad skill-set that will equip you to work in many different HR roles. 
  • This course may serve as a path into further study, including BSB50320 Diploma of Human Resources Management or BSB50120 Diploma of Business. 

During the course, you will learn skills like how to: 

  • Use digital technologies to collaborate in a work environment 
  • Write complex documents 
  • Lead effective workplace relationships 
  • Support HR functions and processes  
  • Coordinate key stages of an employee lifecycle like the recruitment and onboarding, remuneration and benefits, and separation and termination 
  • Support employee and industrial relations procedures 
  • Implement and monitor WHS policies, procedures and programs 
  • Administer performance development processes, and support the learning and development for teams and individuals 
  • Undertake projects 

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

Potential career outcomes

  • Human Resources Administrator
  • Human Resources Assistant
  • Human Resources Coordinator
  • Human Resources Officer

Course Details

Course number E1384
Qualification name BSB40420 Certificate IV in Human Resources Management
Course duration Self paced - maximum of 18 months
Delivery Method Online
Recognition Nationally Recognised Nationally Recognised Training
Assessments Multiple choice Quiz, Projects, Role plays, Video, Written assessments
Awarded by Open Colleges Pty Ltd (Provider number: 90796)

Requirements

Entry Requirements

There are no mandated education entry requirements for this qualification, per the BSB Business Services Training Package. 

There are no mandatory Open Colleges entry requirements. 

Recommended Local Entry Requirements 

  • Are 18 years old (note students under 18 will need permission from a parent or guardian to enrol) 
  • Have language, literacy and numeracy skills that ensure the ability to read and comprehend technical terms and communicate effectively through email. These skills are equivalent to those that would be required to successfully complete Year 12 or ACSF Level 3, except ACSF Level 4 for Learning. 
  • You will need to have completed Year 12, or a qualification at Certificate III level or higher 
  • Access to a modern computer with video / audio playback capabilities and high-speed internet 
  • Access to Microsoft Office or equivalent 
  • Basic computing skills, including ability to make a short video 
  • Access to a digital video recording device to save and upload video/image files to OpenSpace, e.g., mobile phone/smartphone. 

Minimum age

You will need to be at least 18 years old.

Physical requirements

You’ll be required to operate office equipment and resources including telephone, photocopier, scanner and printer in a safe environment that includes an ergonomically sound computer workstation.

Equipment and tools

This course includes a requirement to record video and/ or audio roleplays.  These will require participation by 1-2 other people sourced by you. 

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.

Subjects

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.

Module 1

  • Review existing digital technology use in the business 
  • Identify opportunities to implement digital technologies for workplace collaboration 
  • Implement and use digital technologies to collaborate in the workplace 

Module 2

  • Plan complex document 
  • Draft complex document 
  • Finalise complex document 

Module 3

  • Prepare to lead workplace relationships 
  • Lead workplace relationships 
  • Review leadership 

Module 4

  • Identify human resources functions 
  • Review policy and procedures frameworks 
  • Apply ethical framework 
  • Analyse human resource metrics 
  • Report outcomes of review and analysis 

Module 5

  • Support preparation of Employee and Industrial Relations processes 
  • Support industrial relations 
  • Support employee relations 
  • Contribute to continuous improvement 

Module 6

  • Provide information to work team about WHS policies and procedures 
  • Implement and monitor work team consultative arrangements for managing WHS 
  • Implement and monitor organisational procedures for providing WHS training to work team 
  • Implement and monitor organisational procedures and legal requirements for identifying hazards, and assessing and controlling risks 
  • Implement and monitor organisational procedures for maintaining WHS records 

Module 7

  • Plan for recruitment 
  • Screen and interview potential candidates 
  • Assess and select candidates 
  • Manage candidate outcomes 
  • Onboard successful candidate 

Module 8

  • Update organisation’s remuneration strategy 
  • Coordinate remuneration and employee benefits strategy 
  • Review and update remuneration strategy 

Module 9

  • Review performance development infrastructure 
  • Promote performance development system 
  • Recommend improvements to performance development system in response to collated data 

Module 10

  • Contribute to needs development 
  • Support implementation of learning and development 
  • Monitor and evaluate workplace learning 

Module 11

  • Assist development of policies and procedures 
  • Coordinate separation and termination 
  • Coordinate exit interview process 

Module 12

  • Establish project parameters
  • Develop project plan
  • Administer and monitor project
  • Finalise and review project

Payment Options

Pay in Full

You can choose to pay your course fees in full upon enrolment and benefit from a 10% discount (unless otherwise advertised).

Pay 50% & Payment Plan Combo

You can also choose to pay 50% of your total course fees upon enrolment and the balance on a Payment Plan.  When you do, you’ll benefit from 50% of the standard Pay in Full discount (unless otherwise advertised).

Payment Plan

You can choose to pay for your course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.

Zip Money Payment Plan

If you need a little more flexibility with your finances and would like to pay off your course fees over a longer period of time, we can assist by organising Zip Money to pay your course fees directly to us on your behalf, and you pay this loan back to Zip Money over an agreed period of time. Zip Money provides you flexible options of selecting a 24, 36 or 48 months interest-free, payment plan (dependant on which course you’re enrolling into) to suit your lifestyle, giving you more flexibility than ever before.

BPAY®

With BPAY®, you’re able to pay quickly and securely, 24/7 through your internet, mobile or phone banking service. You can choose when, how much and from which account to pay from - whatever works for you. BPAY® is only available when paying in full. Call an Enrolment Consultant to find out more. 

BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY® is right for you by reading the terms and conditions available from your Financial Institution.

Trainers

Chris Jones

Chris holds a Diploma of Leadership and Management, has almost 15 years experience in this field and is a Director of two private companies. He is an inspirational leader who tells stories that inspire action while at the same time is grounded in financial information that levers the business. Respected as a credible voice in decision making, finding strategic financing partners, and establishing governance boundaries, Chris earns a seat at the table wherever he serves. Chris has been in education for over 6 years, working with domestic students. He is passionate about education and thrives on empowering others to succeed.

Holly Radford

Holly is an enthusiastic and dedicated professional with over 20 years experience in business administration, account management, marketing and print. She has also been working within the education and training industry since 2013, in both a face-to-face and online capacity and is passionate about the power of education. Holly runs a small online business and holds a position on the Australian Institute of Office Professionals (AIOP) WA Division Committee.

Holly holds a Bachelor of Commerce, Diploma of Business Administration, Diploma of Business, Diploma of Marketing Communication, Diploma of Social Media Marketing, Certificate IV in Training & Assessment and a Certificate III in Printing & Graphic Arts.

 

Katherine Lord

Katherine has been in management roles for the last 12 years working in both the tourism sector, financial planning and currently she is working in the education sector. As a General Manager of a small travel company, Client Service Manager in Finance, and as Registrar in her current role, Katherine has extensive experience in leading successful teams, supporting the businesses in Human Resource services, working in contract management, performance management, training and development and ensuring high levels of customer service are delivered to a range of stakeholders. Katherine is passionate about supporting the teams in which we work and enjoys watching her colleagues grow in their roles.

Prior to joining Open Colleges, Katherine also held a position as a face-to-face trainer and Assessor where she was responsible for delivering learning to international students.

Katherine holds a Diploma of Leadership and Management, Diploma in Tourism and Certificate IV in Training and Assessment.

Rosalie Pellew

Rosalie Pellew has over 30 years' experience in customer engagement; workplace training and assessment; facilitating adult education; leading and coaching customer contact teams; and supporting on-line learning students.

Rosalie’s experience spans various industries from retail and telecommunications to food production. Rosalie has been in Vocational Education and Training (VET) sector for over 14 years.

Pursuing her passion for adult education, Rosalie refocused into student services to assist students through their learning journey and beyond to training and assessing. She holds a Certificate IV in Training & Assessment, Diplomas in Teaching, Adult Education, Business Administration, Business and Leadership & Management.

Tanya Galey

Tanya has many years of experience working in the Airline Industry through her role at World Aviation Systems who represent various airlines here in Sydney (Air Tahiti Nui and Hawaiian Airlines to name a few).  She has extensive knowledge of Sales, marketing, reservations and the general business operations of an Airline. Through her role at World Aviation she travelled extensively and gained knowledge on various destinations first hand. Tanya has been teaching Certificate III and Diploma of Tourism for the past 10 years to pass on her passion/knowledge for the Tourism Industry to her students. Recently Tanya has received her Certificate IV in Business Administration to supplement her current role as Operations Manager of a financial planning firm. While still consulting with the travel industry she has been in the financial Industry for the past 5 years developing relevant policies/procedures and complying with regulatory practices.

Tanya’s qualifications are Diploma of Tourism, Certificate IV in Tourism, Certificate III in Tourism , Certificate IV in Training & Assessment and Certificate IV in Business Administration.

Become an Open Colleges student

Course at a Glance

icon for career outcomes

Career Outcomes

  • checkHuman Resources Administrator
  • checkHuman Resources Assistant
  • checkHuman Resources Coordinator
  • checkHuman Resources Officer
computer

Delivery Method

Online

credit_score

Payment

Flexible payment options available

Recognition

Nationally recognised

Nationally Recognised Training

Why study with us?

  • Study at your pace
  • Flexible payment options
  • Nationally recognised accreditation
  • World-class learning platform

Course at a Glance

icon for career outcomes

Career Outcomes

  • checkHuman Resources Administrator
  • checkHuman Resources Assistant
  • checkHuman Resources Coordinator
  • checkHuman Resources Officer
computer

Delivery Method

Online

credit_score

Payment

Flexible payment options available

Recognition

Nationally recognised

Nationally Recognised Training

Become an Open Colleges student

Advance your people management skills and knowledge of current legislation with the BSB40420 Certificate IV in Human Resources Management. You will learn industry specific skills relevant to staff recruitment, performance management and industrial relations. This qualification will prepare students for numerous support positions in human resource management across large, medium or small businesses.

  • This course will give you the knowledge and practical skills you need to launch a successful career in HR support. 
  • It will hone and build on your existing people skills and train you in the art of recruitment and induction, performance management and industrial relations, and give you a broad skill-set that will equip you to work in many different HR roles. 
  • This course may serve as a path into further study, including BSB50320 Diploma of Human Resources Management or BSB50120 Diploma of Business. 

During the course, you will learn skills like how to: 

  • Use digital technologies to collaborate in a work environment 
  • Write complex documents 
  • Lead effective workplace relationships 
  • Support HR functions and processes  
  • Coordinate key stages of an employee lifecycle like the recruitment and onboarding, remuneration and benefits, and separation and termination 
  • Support employee and industrial relations procedures 
  • Implement and monitor WHS policies, procedures and programs 
  • Administer performance development processes, and support the learning and development for teams and individuals 
  • Undertake projects 

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

Potential career outcomes

  • Human Resources Administrator
  • Human Resources Assistant
  • Human Resources Coordinator
  • Human Resources Officer
Course number E1384
Qualification name BSB40420 Certificate IV in Human Resources Management
Course duration Self paced - maximum of 18 months
Delivery Method Online
Recognition Nationally Recognised Nationally Recognised Training
Assessments Multiple choice Quiz, Projects, Role plays, Video, Written assessments
Awarded by Open Colleges Pty Ltd (Provider number: 90796)

Entry Requirements

There are no mandated education entry requirements for this qualification, per the BSB Business Services Training Package. 

There are no mandatory Open Colleges entry requirements. 

Recommended Local Entry Requirements 

  • Are 18 years old (note students under 18 will need permission from a parent or guardian to enrol) 
  • Have language, literacy and numeracy skills that ensure the ability to read and comprehend technical terms and communicate effectively through email. These skills are equivalent to those that would be required to successfully complete Year 12 or ACSF Level 3, except ACSF Level 4 for Learning. 
  • You will need to have completed Year 12, or a qualification at Certificate III level or higher 
  • Access to a modern computer with video / audio playback capabilities and high-speed internet 
  • Access to Microsoft Office or equivalent 
  • Basic computing skills, including ability to make a short video 
  • Access to a digital video recording device to save and upload video/image files to OpenSpace, e.g., mobile phone/smartphone. 

Minimum age

You will need to be at least 18 years old.

Physical requirements

You’ll be required to operate office equipment and resources including telephone, photocopier, scanner and printer in a safe environment that includes an ergonomically sound computer workstation.

Equipment and tools

This course includes a requirement to record video and/ or audio roleplays.  These will require participation by 1-2 other people sourced by you. 

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.

Module 1

  • Review existing digital technology use in the business 
  • Identify opportunities to implement digital technologies for workplace collaboration 
  • Implement and use digital technologies to collaborate in the workplace 

Module 2

  • Plan complex document 
  • Draft complex document 
  • Finalise complex document 

Module 3

  • Prepare to lead workplace relationships 
  • Lead workplace relationships 
  • Review leadership 

Module 4

  • Identify human resources functions 
  • Review policy and procedures frameworks 
  • Apply ethical framework 
  • Analyse human resource metrics 
  • Report outcomes of review and analysis 

Module 5

  • Support preparation of Employee and Industrial Relations processes 
  • Support industrial relations 
  • Support employee relations 
  • Contribute to continuous improvement 

Module 6

  • Provide information to work team about WHS policies and procedures 
  • Implement and monitor work team consultative arrangements for managing WHS 
  • Implement and monitor organisational procedures for providing WHS training to work team 
  • Implement and monitor organisational procedures and legal requirements for identifying hazards, and assessing and controlling risks 
  • Implement and monitor organisational procedures for maintaining WHS records 

Module 7

  • Plan for recruitment 
  • Screen and interview potential candidates 
  • Assess and select candidates 
  • Manage candidate outcomes 
  • Onboard successful candidate 

Module 8

  • Update organisation’s remuneration strategy 
  • Coordinate remuneration and employee benefits strategy 
  • Review and update remuneration strategy 

Module 9

  • Review performance development infrastructure 
  • Promote performance development system 
  • Recommend improvements to performance development system in response to collated data 

Module 10

  • Contribute to needs development 
  • Support implementation of learning and development 
  • Monitor and evaluate workplace learning 

Module 11

  • Assist development of policies and procedures 
  • Coordinate separation and termination 
  • Coordinate exit interview process 

Module 12

  • Establish project parameters
  • Develop project plan
  • Administer and monitor project
  • Finalise and review project

Pay in Full

You can choose to pay your course fees in full upon enrolment and benefit from a 10% discount (unless otherwise advertised).

Pay 50% & Payment Plan Combo

You can also choose to pay 50% of your total course fees upon enrolment and the balance on a Payment Plan.  When you do, you’ll benefit from 50% of the standard Pay in Full discount (unless otherwise advertised).

Payment Plan

You can choose to pay for your course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.

Zip Money Payment Plan

If you need a little more flexibility with your finances and would like to pay off your course fees over a longer period of time, we can assist by organising Zip Money to pay your course fees directly to us on your behalf, and you pay this loan back to Zip Money over an agreed period of time. Zip Money provides you flexible options of selecting a 24, 36 or 48 months interest-free, payment plan (dependant on which course you’re enrolling into) to suit your lifestyle, giving you more flexibility than ever before.

BPAY®

With BPAY®, you’re able to pay quickly and securely, 24/7 through your internet, mobile or phone banking service. You can choose when, how much and from which account to pay from - whatever works for you. BPAY® is only available when paying in full. Call an Enrolment Consultant to find out more. 

BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY® is right for you by reading the terms and conditions available from your Financial Institution.

Chris Jones

Chris holds a Diploma of Leadership and Management, has almost 15 years experience in this field and is a Director of two private companies. He is an inspirational leader who tells stories that inspire action while at the same time is grounded in financial information that levers the business. Respected as a credible voice in decision making, finding strategic financing partners, and establishing governance boundaries, Chris earns a seat at the table wherever he serves. Chris has been in education for over 6 years, working with domestic students. He is passionate about education and thrives on empowering others to succeed.

Holly Radford

Holly is an enthusiastic and dedicated professional with over 20 years experience in business administration, account management, marketing and print. She has also been working within the education and training industry since 2013, in both a face-to-face and online capacity and is passionate about the power of education. Holly runs a small online business and holds a position on the Australian Institute of Office Professionals (AIOP) WA Division Committee.

Holly holds a Bachelor of Commerce, Diploma of Business Administration, Diploma of Business, Diploma of Marketing Communication, Diploma of Social Media Marketing, Certificate IV in Training & Assessment and a Certificate III in Printing & Graphic Arts.

 

Katherine Lord

Katherine has been in management roles for the last 12 years working in both the tourism sector, financial planning and currently she is working in the education sector. As a General Manager of a small travel company, Client Service Manager in Finance, and as Registrar in her current role, Katherine has extensive experience in leading successful teams, supporting the businesses in Human Resource services, working in contract management, performance management, training and development and ensuring high levels of customer service are delivered to a range of stakeholders. Katherine is passionate about supporting the teams in which we work and enjoys watching her colleagues grow in their roles.

Prior to joining Open Colleges, Katherine also held a position as a face-to-face trainer and Assessor where she was responsible for delivering learning to international students.

Katherine holds a Diploma of Leadership and Management, Diploma in Tourism and Certificate IV in Training and Assessment.

Rosalie Pellew

Rosalie Pellew has over 30 years' experience in customer engagement; workplace training and assessment; facilitating adult education; leading and coaching customer contact teams; and supporting on-line learning students.

Rosalie’s experience spans various industries from retail and telecommunications to food production. Rosalie has been in Vocational Education and Training (VET) sector for over 14 years.

Pursuing her passion for adult education, Rosalie refocused into student services to assist students through their learning journey and beyond to training and assessing. She holds a Certificate IV in Training & Assessment, Diplomas in Teaching, Adult Education, Business Administration, Business and Leadership & Management.

Tanya Galey

Tanya has many years of experience working in the Airline Industry through her role at World Aviation Systems who represent various airlines here in Sydney (Air Tahiti Nui and Hawaiian Airlines to name a few).  She has extensive knowledge of Sales, marketing, reservations and the general business operations of an Airline. Through her role at World Aviation she travelled extensively and gained knowledge on various destinations first hand. Tanya has been teaching Certificate III and Diploma of Tourism for the past 10 years to pass on her passion/knowledge for the Tourism Industry to her students. Recently Tanya has received her Certificate IV in Business Administration to supplement her current role as Operations Manager of a financial planning firm. While still consulting with the travel industry she has been in the financial Industry for the past 5 years developing relevant policies/procedures and complying with regulatory practices.

Tanya’s qualifications are Diploma of Tourism, Certificate IV in Tourism, Certificate III in Tourism , Certificate IV in Training & Assessment and Certificate IV in Business Administration.

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