This course is perfect for people with no experience in sales but would like to kick start a career in the retail Industry. You will build your knowledge from the ground up, equipping yourself with a solid set of entry level skills that you can use to launch your career when you graduate.
During the course, you will learn how to:
If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.
Course number | E1413 |
Qualification name | SIR30216 Certificate III in Retail |
Course duration | Self paced - maximum of 12 months |
Delivery Method | Online with Work Placement (via OpenSpaceX) |
Recognition | Nationally Recognised ![]() |
Assessments | Multiple choice Quiz, Role plays, Work Placement, Written assessments |
Awarded by | Open Colleges Pty Ltd (Provider number: 90796) |
There are no mandated education entry requirements for this qualification as per the SIR Retail Services Training Package.
It is recommended that students be 18 years of age to enrol in this course.
It is also recommended that students
You will need to be at least 18 years old.
You will need to have a reasonable level of fitness, as the role may involve a variety of physical tasks, such as spending a considerable amount of time standing, walking as well as moving stock within the retail premises.
Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.
Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.
SIRXWHS002 | Contribute to workplace health and safety |
SIRXHWB001 | Maintain personal health and wellbeing |
SIRXIND002 | Organise and maintain the store environment |
CHCDIV001 | Work with diverse people |
SIRXCOM002 | Work effectively in a team |
SIRXIND001 | Work effectively in a service environment |
SIRXPDK001 | Advise on products and services |
BSBPUR301 | Purchase goods and services |
SIRXCEG003 | Build customer relationships and loyalty |
SIRXCEG001 | Engage the customer |
SIRXSLS001 | Sell to the retail customer |
SIRXCEG002 | Assist with customer difficulties |
SIRXRSK001 | Identify and respond to security risks |
Pay in Full
You can choose to pay your course fees in full upon enrolment and benefit from a 10% discount (unless otherwise advertised).
Pay 50% & Payment Plan Combo
You can also choose to pay 50% of your total course fees upon enrolment and the balance on a Payment Plan. When you do, you’ll benefit from 50% of the standard Pay in Full discount (unless otherwise advertised).
Payment Plan
You can choose to pay for your course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.
BPAY®
With BPAY®, you’re able to pay quickly and securely, 24/7 through your internet, mobile or phone banking service. You can choose when, how much and from which account to pay from - whatever works for you. BPAY® is only available when paying in full. Call an Enrolment Consultant to find out more.
BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY® is right for you by reading the terms and conditions available from your Financial Institution.
Anthony is a licensed real estate agent with more than 20 years’ experience in the industry. He has also worked as a sales agent, buyers’ agent and property manager. His love for retail sector motivates him to work in retail industry. He has gathered a vast array of skills, experience and knowledge.
He holds a Bachelor of Commerce, Diploma of Financial Services, and Certificate IV in Property Services, Certificate IV in Finance and Mortgage Broking, CIV in Business Administration and Certificate IV in Training and Assessment.
As an educator Anthony has over 5 years’ experience in a range of face to face and online courses across Real Estate, Business and Retail management. Anthony is passionate about training and assisting students to achieve their goals to build opportunities for their future.
Work placement hours can be done part time or as a block, depending on the host organisation's requirements and availability.
You will not achieve the following units of competency until you have completed your work placement hours:
You will need to undertake your work placement in an organisation involved in providing retail services to customers such as Supermarkets, Grocery Stores, Department Stores or Retail Stores. The specific requirements of the workplace are outlined in the Workplace Assessment Guide which can be found in OpenSpaceX.
Open Colleges will need to ascertain whether the workplace you have chosen is appropriate before you commence your work placement hours.
Please note that your host organisation may require you to provide an up-to-date immunisation history to verify current and active immunisations prior to the commencement of your work placement. Open Colleges has no control over this requirement, so if you are unable to provide this, you will need to discuss this with your intended Host Organisation.
It should also be noted that some immunisations, such as Hepatitis B, need multiple injections to be administered over a specific time period before you are deemed immune. It is important that you consult with your GP as soon as possible to avoid delays in starting your work placement.
This course is perfect for people with no experience in sales but would like to kick start a career in the retail Industry. You will build your knowledge from the ground up, equipping yourself with a solid set of entry level skills that you can use to launch your career when you graduate.
During the course, you will learn how to:
If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.
Course number | E1413 |
Qualification name | SIR30216 Certificate III in Retail |
Course duration | Self paced - maximum of 12 months |
Delivery Method | Online with Work Placement (via OpenSpaceX) |
Recognition | Nationally Recognised ![]() |
Assessments | Multiple choice Quiz, Role plays, Work Placement, Written assessments |
Awarded by | Open Colleges Pty Ltd (Provider number: 90796) |
There are no mandated education entry requirements for this qualification as per the SIR Retail Services Training Package.
It is recommended that students be 18 years of age to enrol in this course.
It is also recommended that students
You will need to be at least 18 years old.
You will need to have a reasonable level of fitness, as the role may involve a variety of physical tasks, such as spending a considerable amount of time standing, walking as well as moving stock within the retail premises.
Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.
Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.
SIRXWHS002 | Contribute to workplace health and safety |
SIRXHWB001 | Maintain personal health and wellbeing |
SIRXIND002 | Organise and maintain the store environment |
CHCDIV001 | Work with diverse people |
SIRXCOM002 | Work effectively in a team |
SIRXIND001 | Work effectively in a service environment |
SIRXPDK001 | Advise on products and services |
BSBPUR301 | Purchase goods and services |
SIRXCEG003 | Build customer relationships and loyalty |
SIRXCEG001 | Engage the customer |
SIRXSLS001 | Sell to the retail customer |
SIRXCEG002 | Assist with customer difficulties |
SIRXRSK001 | Identify and respond to security risks |
Pay in Full
You can choose to pay your course fees in full upon enrolment and benefit from a 10% discount (unless otherwise advertised).
Pay 50% & Payment Plan Combo
You can also choose to pay 50% of your total course fees upon enrolment and the balance on a Payment Plan. When you do, you’ll benefit from 50% of the standard Pay in Full discount (unless otherwise advertised).
Payment Plan
You can choose to pay for your course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.
BPAY®
With BPAY®, you’re able to pay quickly and securely, 24/7 through your internet, mobile or phone banking service. You can choose when, how much and from which account to pay from - whatever works for you. BPAY® is only available when paying in full. Call an Enrolment Consultant to find out more.
BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY® is right for you by reading the terms and conditions available from your Financial Institution.
Anthony is a licensed real estate agent with more than 20 years’ experience in the industry. He has also worked as a sales agent, buyers’ agent and property manager. His love for retail sector motivates him to work in retail industry. He has gathered a vast array of skills, experience and knowledge.
He holds a Bachelor of Commerce, Diploma of Financial Services, and Certificate IV in Property Services, Certificate IV in Finance and Mortgage Broking, CIV in Business Administration and Certificate IV in Training and Assessment.
As an educator Anthony has over 5 years’ experience in a range of face to face and online courses across Real Estate, Business and Retail management. Anthony is passionate about training and assisting students to achieve their goals to build opportunities for their future.
Work placement hours can be done part time or as a block, depending on the host organisation's requirements and availability.
You will not achieve the following units of competency until you have completed your work placement hours:
You will need to undertake your work placement in an organisation involved in providing retail services to customers such as Supermarkets, Grocery Stores, Department Stores or Retail Stores. The specific requirements of the workplace are outlined in the Workplace Assessment Guide which can be found in OpenSpaceX.
Open Colleges will need to ascertain whether the workplace you have chosen is appropriate before you commence your work placement hours.
Please note that your host organisation may require you to provide an up-to-date immunisation history to verify current and active immunisations prior to the commencement of your work placement. Open Colleges has no control over this requirement, so if you are unable to provide this, you will need to discuss this with your intended Host Organisation.
It should also be noted that some immunisations, such as Hepatitis B, need multiple injections to be administered over a specific time period before you are deemed immune. It is important that you consult with your GP as soon as possible to avoid delays in starting your work placement.