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Employment Outlook


A person employed as a Wardsperson would provide administrative, clerical, and support services for a medical or surgical ward, an intensive care unit, or an emergency department.


Average wage for

Employment Levels

Around 89,800 people are currently employed as Wardspersons in Australia. This is set to increase slightly to 103,300 people by 2019, according to the Department of Employment.

Employment by State

34.6% of all Wardspersons are employed in NSW. The area with the lowest number of Wardspersons is NT, with only 0.9%.

Gender Split

This is a very female dominated industry with 23% of Wardspersons being male and 77% female.

Age Brackets

The most popular age for people working as Wardspersons is 45-54 years old, with 24.6%. A small percentage (7.8%) of people get into this career path older, aged 60-64. There is also a number of people who enjoy a career as Wardspersons, with 12% aged 55-59.

Hours Worked

Wardspersons work an average of 35.7 hours a week which is 5.2 hours lower than the average for all occupations.

Education Level

The majority of Wardspersons have a Certificate III/IV qualification (40.9%) or are at a Year 12 level (15.2%). 69.7% of people have a Cert III or higher, whilst 30.3% have a qualification which is Year 12 or lower.

Wardsperson Duties & Tasks

  • Interact with staff and patients
  • Provide care and support to patients in both the surgery and office contexts
  • Perform office procedures and abide by legal requirements where applicable
  • Answering the hospital switchboard
  • Prepare routine correspondence and service related activity reports Liaise with appropriate hospital staff
  • Cover additional shifts
  • Be familiar with hospital administration systems and medical terminology



*The information provided on this page is from the Department of Employment’s Job Outlook website. All salary ranges are from Payscale. Where jobs are not exact matches, job areas have been used. This information is to be used as a guide only.