Brought to you by Open Colleges

6 qualities of truly great health and community care professionals

by Jessica Hamilton

When we think of people who work in healthcare, we tend to think of people who are caring, kind and patient. While this may be true, there is more to being a health professionals than having a kind heart.

Whether you’re a Nurse in a hospital, a Carer in a residential village or a Disability Support Worker in a group home, there are certain skills, traits and qualities that all great health professionals possess that make them successful in what they do. So, what are they?

health professionals empathy

1. Passion for the job

First and foremost, if you’re looking to enter the healthcare industry, it’s really important that you are passionate about what you do. At the end of the day, it’s not just a job, it’s a commitment to helping others. It can be demanding and challenging, but also rewarding, so you need to really love what you do. It’s about having the right attitude and getting up each day, excited for what lies ahead, knowing you will be making a difference – however big or small.

2. Good communication skills

Good health professionals will be able to communicate effectively. You won’t be sitting in front of a computer all day, you’re working with people day in, day out, building relationships. You need to be able to listen and consult with your patients and their families, understand their needs and be able to explain their care plan in a way that makes sense to them so they feel valued and supported.

health professionals communication

3. Ability to multitask

Working in healthcare, you may find yourself caring for multiple patients at the one time. If you’re working as a Nurse in a hospital environment, for example, a typical day might see you checking in on each of your patients, assessing their health and wellbeing (both mental and physical), helping with medication, liaising with doctors and other nurses on their progress, and keeping up-to-date with your notes. It can be a very busy environment, there are so many things going on at the one time, so the ability to multitask is a must-have.

4. Fit and active

It’s pretty much a given if you’re working in a healthcare role that you will be on your feet for most of the day. You may also need to lift heavy objects from time-to-time and assist your patients with getting around. So, it’s important to be physically fit.

While you’re not expected to be a super athlete by any means, you do need to have a moderate level of fitness so you can keep up with the fast-paced nature of the job – particularly if you’re working in a hospital, going from room to room checking in on your patients. But, don’t despair, it can actually be a great perk of the job! Not only are you helping others with their health, but you’re also clocking up some pretty impressive km’s yourself with all that walking!

health professionals problem solving

5. Good problem solving skills

Working in healthcare, every day is different. There’s always a new challenge or problem to solve, often in a very short amount of time. Therefore, you need to be able to think on your feet. You could be faced with any number of issues… The family of a patient could disagree with your care recommendations or treatment schedules could change at the last minute. A good healthcare worker will be able to work through a problem calmly and rationally and come up with a solution that everyone (and most importantly, your patient), is happy with.

6. Empathy and compassion

Above all else, a good health professional can show compassion to their patients and provide comfort when they need it. At times, your patients may find themselves in difficult or frustrating situations and they need someone to listen, to understand and respect their wishes or point of view. If you respond kindly, with empathy and understanding, it will have a positive impact on your patient.

Are you ready to make a difference?

Does this sound like you? If you’ve always wanted to start a fulfilling and rewarding career in healthcare, now has never been a better time to start! Use your skills and personal attributes to make a real difference in the lives of others. Open Colleges School of Health offers nationally recognised courses in health and community care that could see you working as a Nurse, Disability Support Worker, Aged Care Worker or an Individual Support Worker. Find out how.

13 Responses

  1. I like how you talked about how a good healthcare professional will have a passion for their job. I think it’s important to find a doctor with an interest in serving their patients because it means they will be more likely take preventative measures that will benefit your health and overall well-being. I am looking for a new women’s health clinic in my new community, but I’m not sure how to determine a good medical provider. After reading this article, I will make sure to find a women’s health care provider who is passionate about their work and really wants the best for all their patients.

  2. jorden says:

    Great post. Articles that have meaningful and insightful comments are more enjoyable, at least to me. It’s interesting to read what other people thought and how it relates to them or their clients, as their perspective could possibly help you in the future.

  3. Ayushi says:

    Thank you so much for sharing this amazing information, please keep sharing…

  4. Kate Hansen says:

    It’s good to know that a good health professional should be able to communicate. My husband and I recently moved to a new city a couple of weeks ago and we need to find a doctor to see because I have been feeling really sick lately. We’ll make sure to keep this information in mind as we search for a doctor to see!

  5. kaye says:

    Incredible post. Articles that have important and sagacious remarks are progressively charming, in any event to me. It’s fascinating to peruse what others thought and how it identifies with them or their customers, as their viewpoint might help you later on.

  6. Thanks for sharing such great article regarding the 6 qualities a great health care professional should possess.

  7. shiva says:

    I loved reading your article about ‘the qualities of truly great health and community care professionals’. Even though I’m not from a health sector. Actually this quality should be possessed by every professional for success.


    I agree all health care works should read this article. The article gave step by step instructions to help someone whom has never been in the health care field in ideal of how important there roll is . Using there 6 quality could really help if one keep them in mind while working.

  9. dayton gregory says:

    I loved this article, and the list of ways to help health care. I think being passionate is the best way to help in healthcare, just being able to communicate and listen. Because when having a doctor or healthcare provider, we look for the nice in them so we aren’t worried or confused on what is going on.

  10. dayton gregory says:

    I agree, having a nice well fitted, care provider makes you less stressed or worried.

  11. Paul says:

    Costs may vary depending on the level of care required as well as your location. Pricing for a certified caregiver costs up to $38 an hour.

  12. I think all of the above are great sites to check out for information regarding healthcare news and trends.

    I also like to read articles from healthline. They are user friendly and very relevant.

    Anyway, thanks for sharing the info. Keep posting great posts like these!!!

  13. Max Jones says:

    Thanks for the information that in the healthcare industry, passion and commitment to help others are important traits. I just moved to a new neighborhood, and I am looking for a medical center that my family can go to. I’ll look for a medical center that is committed to helping patients.

Leave a Reply