Australia has one of the highest rates of pet ownership in the world. And as the popularity of pets continues to rise, so too does the need for qualified workers with the right skills to keep pets happy and healthy.
The ACM20117 Certificate II in Animal Studies will qualify you to work in a pet store, shelter, kennel or cattery.
This course is superseded by ACM20121 - Certificate II in Animal Care. For now, you may still enrol in this course, and we will transition you to the new course at no additional cost once it is available. We’ll be in touch closer to our launch date to give you more information about what this means for you. Please feel free to reach out if you have any questions, as our friendly Enrolment Consultants are always happy to help.
Learn the ins and outs of the animal care industry, and how to work alongside both animals and people.
Get a handle on the administrative side of working in the animal care industry and how to maintain records, provide reception services and communicate with colleagues.
From proper feeding to correct hygiene practices, understand the key necessities of animal care.
Gain the skills to respond appropriately to an emergency and provide basic first aid to animals.
If you love animals and are passionate about promoting their welfare, then a job in animal care could be perfect for you. This course will provide an excellent foundation for your career in animal care.
Gain first-hand experience in the animal care industry with 80 hours of structured workplace learning.
Learn from Trainers and Assessors who are passionate about the industry and have years of experience.
As this is an online course, you can enjoy the flexibility and convenience of being able to fit your study around your schedule.
If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.
| Course number | E1315 |
| Qualification name | ACM20117 Certificate II in Animal Studies |
| Course duration | Maximum 12 months |
| Delivery Method | Online with Work Placement |
| Recognition | Nationally Recognised  |
| Assessments | Case studies, Forum discussions, Practical assessments, Quizzes, Research projects, Video |
| Awarded by | Open Colleges Pty Ltd (Provider number: 90796) |
There are no mandated education entry requirements for this qualification as per the ACM - Animal Care and Management Training Package.
To successfully complete this course, it is recommended that students:
Be over 16 years of age
Have language, literacy and numeracy skills that ensures the ability to read and comprehend technical terms and communicate effectively through email. These skills are equivalent to those that would be required to successfully complete year 10
Access to a modern computer with high speed internet
Basic computing skills including the ability to make a short video
Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.
Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.
Introduces the learner to the animal care workplace and industry. This module gives the learner the basic knowledge and skills needed to work in the industry and to place the modules in an appropriate context.
| ACMGAS201 | Work in the animal care industry |
Contribute to a productive work environment
Recognise animals in the workplace
Use industry terminology
Incorporate animal needs in conduct of work practices
Supports the learner to develop verbal and written communication skills in a variety of workplace contexts. This will enable the learner to effectively communicate in the following modules.
| ACMGAS202 | Participate in workplace communications |
Follow routine instructions
Obtain and provide information in response to workplace requirements
Complete relevant work-related documents
Participate in workplace meetings and discussions
Contains the knowledge and skills needed to conduct work safely in the animal care industry. It is important that the learner attains this knowledge and skill to be able to carry out future tasks responsibly.
| ACMWHS201 | Participate in workplace health and safety processes |
This module has been included for the work placement documentation.
| ACMGAS201 | Work in the animal care industry |
Contribute to a productive work environment
Recognise animals in the workplace
Use industry terminology
Incorporate animal needs in conduct of work practices
| ACMGAS202 | Participate in workplace communications |
Follow routine instructions
Obtain and provide information in response to workplace requirements
Complete relevant work-related documents
Participate in workplace meetings and discussions
| ACMGAS203 | Complete animal care hygiene routines |
Prepare to work
Check animals
Maintain a clean workplace
Complete hygiene practices for animals
| ACMGAS204 | Feed and water animals |
| ACMGAS205 | Assist in health care of animals |
Prepare to work with animals
Capture animal under supervision
Assist in assessment of animals
Assist in treatment of animals
| ACMGAS206 | Provide basic first aid for animals |
Assess the situation
Provide basic first aid to animals
| ACMSUS201 | Participate in environmentally sustainable work practices |
| ACMWHS201 | Participate in workplace health and safety processes |
| ACMGAS207 | Provide reception services for an animal care facility |
| ACMGAS209 | Provide information on companion animals, products and services |
| ACMGAS208 | Source information for animal care needs |
Interpret product information
Gather information on products and services
Read and locate animal identification information
Complete animal history documentation
| ACMSPE304 | Provide basic care of dogs |
Enables the learner to identify areas of the workplace where resource improvements can be made. In hindsight of the previous modules, the learner can use the acquired knowledge and skill to identify resource inefficiencies in areas of food and water supply and hygiene.
| ACMSUS201 | Participate in environmentally sustainable work practices |
Introduces the learner to animal dietary requirements and how to fulfil those through the supply of food and water. This module focuses on the daily animal care practices.
| ACMGAS204 | Feed and water animals |
Introduces the learner to regular hygiene practices in animal care workplaces. With this module the student will learn about the daily animal care practices.
| ACMGAS203 | Complete animal care hygiene routines |
Prepare to work
Check animals
Maintain a clean workplace
Complete hygiene practices for animals
Provides the learner with the knowledge and skills to assist experienced staff in providing care for domestic dogs. In this module the student will learn how to identify common breeds of dogs, behaviour, how to train a dog and how to meet health and care needs.
| ACMSPE304 | Provide basic care of dogs |
Provides the learner with the knowledge and skill to assist experienced staff in the assessment of animal health. While this module focuses on animal health, it will also assist with the learning in the following module.
Provides the learner with insights into how to deal with first aid requirements. It also introduces the learner to emergency situations that may arise while working within animal care facilities.
Introduces the learner to the day-to-day activities that take place within animal care facilities. it also provides the learner with the knowledge and skills to manage administrative duties and provide customer assistance.
| ACMGAS207 | Provide reception services for an animal care facility |
Provides the learner with the skills to be able to provide reliable advice. This helps the learner understand how to interpret information requirements to be able to provide quality information when working in an animal care facility.
| ACMGAS209 | Provide information on companion animals, products and services |
This is an essential unit that will assist the learner in sourcing animal related information. It also contains important knowledge in regard to applying the correct medication dosages to the animal as required.
| ACMGAS208 | Source information for animal care needs |
Interpret product information
Gather information on products and services
Read and locate animal identification information
Complete animal history documentation
Pay in Full
You can choose to pay your course fees in full upon enrolment and benefit from a 10% discount (unless otherwise advertised).
Pay 50% & Payment Plan Combo
You can also choose to pay 50% of your total course fees upon enrolment and the balance on a Payment Plan. When you do, you’ll benefit from 50% of the standard Pay in Full discount (unless otherwise advertised).
Payment Plan
You can choose to pay for your course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.
BPAY®
With BPAY®, you’re able to pay quickly and securely, 24/7 through your internet, mobile or phone banking service. You can choose when, how much and from which account to pay from - whatever works for you. BPAY® is only available when paying in full. Call an Enrolment Consultant to find out more.
BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY® is right for you by reading the terms and conditions available from your Financial Institution.
Amanda has been a Veterinary Nursing and Animal Studies Trainer/Assessor at Open Colleges for the last five years.
With over 15 years’ experience as a Veterinary Nurse, Amanda also manages her own Grooming Salon. She enjoys sharing her experience and knowledge with students, supporting them throughout their stages of enrolment & work placement.
She holds a Diploma in Emergency & Critical Care (Veterinary Nursing) & is a member of the Veterinary Nurses Council of Australia.
The workplace will need provide a range of services to various animal species. The workplaces which would offer this could include:
Veterinary practices
Boarding facilities
Retail pet stores
Kennels and catteries
Zoos
Day care facilities for companion animals
Animal welfare facilities
Companion animal breeding facilities
All costs of work placement including any placement fees charged by the host organisation (whether to the student or OC), cost of statutory checks and vaccinations, travel, accommodation and uniforms are the responsibility of the student.
Selected course fees when you pay upfront.
Voucher code: FEBRUARY05
Offer ends on Sunday 5th February 2023 at 11:59pm AEST.
Course at a Glance
Online with Work Placement
Flexible payment options available
Nationally recognised
Course at a Glance
Online with Work Placement
Flexible payment options available
Nationally recognised
Selected course fees when you pay upfront.
Voucher code: FEBRUARY05
Offer ends on Sunday 5th February 2023 at 11:59pm AEST.
Australia has one of the highest rates of pet ownership in the world. And as the popularity of pets continues to rise, so too does the need for qualified workers with the right skills to keep pets happy and healthy.
The ACM20117 Certificate II in Animal Studies will qualify you to work in a pet store, shelter, kennel or cattery.
This course is superseded by ACM20121 - Certificate II in Animal Care. For now, you may still enrol in this course, and we will transition you to the new course at no additional cost once it is available. We’ll be in touch closer to our launch date to give you more information about what this means for you. Please feel free to reach out if you have any questions, as our friendly Enrolment Consultants are always happy to help.
Learn the ins and outs of the animal care industry, and how to work alongside both animals and people.
Get a handle on the administrative side of working in the animal care industry and how to maintain records, provide reception services and communicate with colleagues.
From proper feeding to correct hygiene practices, understand the key necessities of animal care.
Gain the skills to respond appropriately to an emergency and provide basic first aid to animals.
If you love animals and are passionate about promoting their welfare, then a job in animal care could be perfect for you. This course will provide an excellent foundation for your career in animal care.
Gain first-hand experience in the animal care industry with 80 hours of structured workplace learning.
Learn from Trainers and Assessors who are passionate about the industry and have years of experience.
As this is an online course, you can enjoy the flexibility and convenience of being able to fit your study around your schedule.
If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.
| Course number | E1315 |
| Qualification name | ACM20117 Certificate II in Animal Studies |
| Course duration | Maximum 12 months |
| Delivery Method | Online with Work Placement |
| Recognition | Nationally Recognised |
| Assessments | Case studies, Forum discussions, Practical assessments, Quizzes, Research projects, Video |
| Awarded by | Open Colleges Pty Ltd (Provider number: 90796) |
There are no mandated education entry requirements for this qualification as per the ACM - Animal Care and Management Training Package.
To successfully complete this course, it is recommended that students:
Be over 16 years of age
Have language, literacy and numeracy skills that ensures the ability to read and comprehend technical terms and communicate effectively through email. These skills are equivalent to those that would be required to successfully complete year 10
Access to a modern computer with high speed internet
Basic computing skills including the ability to make a short video
Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.
Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.
Introduces the learner to the animal care workplace and industry. This module gives the learner the basic knowledge and skills needed to work in the industry and to place the modules in an appropriate context.
| ACMGAS201 | Work in the animal care industry |
Contribute to a productive work environment
Recognise animals in the workplace
Use industry terminology
Incorporate animal needs in conduct of work practices
Supports the learner to develop verbal and written communication skills in a variety of workplace contexts. This will enable the learner to effectively communicate in the following modules.
| ACMGAS202 | Participate in workplace communications |
Follow routine instructions
Obtain and provide information in response to workplace requirements
Complete relevant work-related documents
Participate in workplace meetings and discussions
Contains the knowledge and skills needed to conduct work safely in the animal care industry. It is important that the learner attains this knowledge and skill to be able to carry out future tasks responsibly.
| ACMWHS201 | Participate in workplace health and safety processes |
This module has been included for the work placement documentation.
| ACMGAS201 | Work in the animal care industry |
Contribute to a productive work environment
Recognise animals in the workplace
Use industry terminology
Incorporate animal needs in conduct of work practices
| ACMGAS202 | Participate in workplace communications |
Follow routine instructions
Obtain and provide information in response to workplace requirements
Complete relevant work-related documents
Participate in workplace meetings and discussions
| ACMGAS203 | Complete animal care hygiene routines |
Prepare to work
Check animals
Maintain a clean workplace
Complete hygiene practices for animals
| ACMGAS204 | Feed and water animals |
| ACMGAS205 | Assist in health care of animals |
Prepare to work with animals
Capture animal under supervision
Assist in assessment of animals
Assist in treatment of animals
| ACMGAS206 | Provide basic first aid for animals |
Assess the situation
Provide basic first aid to animals
| ACMSUS201 | Participate in environmentally sustainable work practices |
| ACMWHS201 | Participate in workplace health and safety processes |
| ACMGAS207 | Provide reception services for an animal care facility |
| ACMGAS209 | Provide information on companion animals, products and services |
| ACMGAS208 | Source information for animal care needs |
Interpret product information
Gather information on products and services
Read and locate animal identification information
Complete animal history documentation
| ACMSPE304 | Provide basic care of dogs |
Enables the learner to identify areas of the workplace where resource improvements can be made. In hindsight of the previous modules, the learner can use the acquired knowledge and skill to identify resource inefficiencies in areas of food and water supply and hygiene.
| ACMSUS201 | Participate in environmentally sustainable work practices |
Introduces the learner to animal dietary requirements and how to fulfil those through the supply of food and water. This module focuses on the daily animal care practices.
| ACMGAS204 | Feed and water animals |
Introduces the learner to regular hygiene practices in animal care workplaces. With this module the student will learn about the daily animal care practices.
| ACMGAS203 | Complete animal care hygiene routines |
Prepare to work
Check animals
Maintain a clean workplace
Complete hygiene practices for animals
Provides the learner with the knowledge and skills to assist experienced staff in providing care for domestic dogs. In this module the student will learn how to identify common breeds of dogs, behaviour, how to train a dog and how to meet health and care needs.
| ACMSPE304 | Provide basic care of dogs |
Provides the learner with the knowledge and skill to assist experienced staff in the assessment of animal health. While this module focuses on animal health, it will also assist with the learning in the following module.
Provides the learner with insights into how to deal with first aid requirements. It also introduces the learner to emergency situations that may arise while working within animal care facilities.
Introduces the learner to the day-to-day activities that take place within animal care facilities. it also provides the learner with the knowledge and skills to manage administrative duties and provide customer assistance.
| ACMGAS207 | Provide reception services for an animal care facility |
Provides the learner with the skills to be able to provide reliable advice. This helps the learner understand how to interpret information requirements to be able to provide quality information when working in an animal care facility.
| ACMGAS209 | Provide information on companion animals, products and services |
This is an essential unit that will assist the learner in sourcing animal related information. It also contains important knowledge in regard to applying the correct medication dosages to the animal as required.
| ACMGAS208 | Source information for animal care needs |
Interpret product information
Gather information on products and services
Read and locate animal identification information
Complete animal history documentation
Pay in Full
You can choose to pay your course fees in full upon enrolment and benefit from a 10% discount (unless otherwise advertised).
Pay 50% & Payment Plan Combo
You can also choose to pay 50% of your total course fees upon enrolment and the balance on a Payment Plan. When you do, you’ll benefit from 50% of the standard Pay in Full discount (unless otherwise advertised).
Payment Plan
You can choose to pay for your course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.
BPAY®
With BPAY®, you’re able to pay quickly and securely, 24/7 through your internet, mobile or phone banking service. You can choose when, how much and from which account to pay from - whatever works for you. BPAY® is only available when paying in full. Call an Enrolment Consultant to find out more.
BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY® is right for you by reading the terms and conditions available from your Financial Institution.
Amanda has been a Veterinary Nursing and Animal Studies Trainer/Assessor at Open Colleges for the last five years.
With over 15 years’ experience as a Veterinary Nurse, Amanda also manages her own Grooming Salon. She enjoys sharing her experience and knowledge with students, supporting them throughout their stages of enrolment & work placement.
She holds a Diploma in Emergency & Critical Care (Veterinary Nursing) & is a member of the Veterinary Nurses Council of Australia.
The workplace will need provide a range of services to various animal species. The workplaces which would offer this could include:
Veterinary practices
Boarding facilities
Retail pet stores
Kennels and catteries
Zoos
Day care facilities for companion animals
Animal welfare facilities
Companion animal breeding facilities
All costs of work placement including any placement fees charged by the host organisation (whether to the student or OC), cost of statutory checks and vaccinations, travel, accommodation and uniforms are the responsibility of the student.
Open Colleges Pty Ltd ABN 61 000 011 692 Provider Number 90796 | Integrated Care & Management Training Pty Ltd ABN 82 003 899 527 Provider Number 90197 | YourLife Health & Learning Inc t/a Open Colleges School of Health ABN 39 742 730 429 RTO 40049 CRICOS Provider 03733E
© Open Colleges 2020-2026. Except as permitted by the applicable copyright law, you may not reproduce or communicate any content from this website, including any files downloadable from this website, without the permission of Open Colleges.
