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Certificate III in Health Services Assistance
Certificate III in Health Services Assistance
Get the skills to start a rewarding career in healthcare. Help people recover and cope with illness and injury as a Nursing Assistant or Healthcare Aide with the Certificate III in Health Services Assistance HLT33115.
The Certificate III will equip you to assist Nurses and health professionals in treating patients who are struggling with illness and injury.
What you'll learn
During your studies you will learn how to:
Communicate effectively and build relationships with health professionals and clients.
Effectively work within the health and community services sector.
Understand the human body and how it works.
Perform general cleaning tasks in a clinical setting.
Help and assist clients with movement.
Provide transportation for clients unable to transport themselves.
Help clients to maintain oral hygiene.
Respond effectively to behaviours of concern.
Organise and prioritise your workload.
Why study this course?
Designed with flexibility in mind, learning materials are divided into convenient, bite-sized, 15-20 minute chunks so you can learn on the go, wherever, whenever you like.
The online assistant in nursing (AIN) course gets you used to working in a health clinic, via its online Careshore Health Centre, which immerses you in a healthcare environment with tours, lessons and quizzes.
Chat and interact with fellow students and your Trainers in forums, or message your Trainers and Assessors via email with any questions or queries you may have.
This nursing assistant course is a great pathway into further study, should you wish to pursue nursing or another health stream.
This course involves work placement that currently needs to be undertaken in Australia. More information available in our FAQs
If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation as you may be eligible to enrol as an existing worker and may be able to complete your studies faster.
Potential career outcomes
Assistant in Nursing
Patient Care Assistant
Patient Service Assistant
Patient Support Assistant
When you enrol in this course you will also receive:
Martin, E. & McFerran, T. (2011) Oxford Minidictionary for Nurses, 6th Edition. United Kingdom: Oxford University Press. This text will be provided on enrolment into the course.
Reid-Searl, K., Dwyer, T., Moxham, L. & Ryan, J. (2014) Nursing Student’s Clinical Survival Guide, 3rd Edition. Australia: Pearson. This text will be provided on enrolment into Module 3.
You will need to have completed year 10, or equivalent. Equivalency can be demonstrated by one of the following:
A qualification at Certificate II level or higher OR
2 years of industry experience in a role that requires the use of written documentation and communication.
You will need to be at least 16 years old. If you are under 18 your enrolment form will need to be signed by a parent or guardian.
This course involves reading and undertaking a range of written assessments, as well as engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires the successful completion of English to Year 10 level.
If you haven't successfully completed English at Year 10 level, you can demonstrate equivalency through one of the following:
Successful completion of a Nationally Recognised Training qualification at Certificate II level or higher; or
2 years relevant industry experience in a role that requires the use of written documentation and communication
Open Colleges recognises that not all people are able to read, write and perform calculations to the same standard. See the Language, Literacy and Numeracy Considerations section for more information on tools, resources and support services provided to you by Open Colleges.
You will need access to a computer and the internet and have basic computing skills. Minimum specifications for your computer are:
Microsoft Office 2010 or equivalent
Broadband internet connection
2GB of RAM
CD-ROM or DVD drive
Adobe Reader XI or equivalent
Adobe Flash Player 10 or higher
Access to printer and associated software
Access to scanner and associated software
Digital imaging software
File compression software
Microsoft Windows 7 or higher (Windows 8 recommended)
1 Ghz or faster processer (2GHz recommended)
Mac OS users:
Mac OSX v10.5 or higher (Mac OSX v10.6 recommended)
1 Ghz or faster processer (2GHz recommended)
You will need access to:
A digital video recording device and/or a digital camera and associated software to save and upload video, image and audio files to OpenSpace. Many mobile phones and smart phones include this technology.
Software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as a free download from the internet.
To successfully complete this course, you will require basic computing skills. This includes:
Creating, saving and editing Microsoft Office documents
Accessing and searching the internet
Downloading and saving documents from websites
Uploading documents through websites
Participating in online discussions
Connecting digital cameras and downloading and storing images and audio files
Connecting digital video devices and downloading and storing videos
Compressing image, audio and video files.
You will need to be reasonably physically fit as the role involves providing direct physical manipulation whilst assisting with movement or exercise requirements, assisting clinical staff with procedures, and transporting clients.
Language, Literacy and Numeracy
Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.
Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.
Recognise healthy body systems
Work with information about the human body
Recognise and promote ways to support healthy functioning of the body
Interpret and apply medical terminology appropriately
Respond appropriately to instructions which contain medical terminology
Carry out routine tasks
Use appropriate medical terminology in oral and written communication
Respond to an emergency situation
Apply appropriate first aid procedures
Communicate details of the incident
Evaluate the incident and own performance
*You will need to provide a certified and current First Aid certificate from a Registered Training Organisation to demonstrate competency for HLTAID003 Provide First Aid at your own cost. The certified copy of the certificate must be current at the time of graduation. The accepted industry standards for currency is 3 years from date of issue.
Comply with infection prevention and control policies and procedures
Follow standard and additional precautions for infection prevention and control
Identify infection hazards and assess risks
Follow procedures for managing risks associated with specific hazards
Participate in workplace health and safety
Follow safe work practices
Implement safe work practices
Contribute to safe work practices in the workplace
Reflect on own safe work practices
Perform general cleaning tasks in a clinical setting
Prepare to clean safely
Clean and maintain surfaces in clinical areas
Ensure maintenance of cleaning standards
Store equipment and cleaning agents safely
Assist with movement
Prepare to assist a person with movement
Assist with movement
Complete assistance with movement
Prepare for transport
Transport the person and equipment
Deliver the person
Provide or assist with oral hygiene
Identify patient’s oral hygiene requirements to ensure good oral health
Assist and support patients in an appropriate manner
Assist and support patients in their identified oral hygiene needs
Recognise and report changes in patient oral hygiene requirements
Work with diverse people
Reflect on own perspectives
Appreciate diversity and inclusiveness, and their benefits
Communicate with people from diverse backgrounds and situations
Promote understanding across diverse groups
Respond effectively to behaviours of concern
Identify behaviour and plan response
Report and review incidents
Prepare and maintain beds
Prepare area for bed making
Leave bed ready for occupancy or continued occupancy
Maintain a high standard of service
Establish and maintain an appropriate relationship with people accessing service
Act in a respectful manner at all times
Evaluate own work to maintain a high standard of service
Communicate and work in health or community services
Communicate effectively with people
Collaborate with colleagues
Address constraints to communication
Report problems to supervisor
Complete workplace correspondence and documentation
Contribute to continuous improvement
Organise personal work priorities and development
Organise and complete own work schedule
Monitor own work performance
Co-ordinate personal skill development and learning
If you choose to pay your course fees up-front in full, you’ll benefit from a 15% discount (unless otherwise advertised).
Pay 50% Deposit
If you choose to pay 50% of your course fees up-front, you'll benefit from 50% of the standard (or advertised) discount.
Pay for your course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.
zipMoney Payment Plan
If you need a little more flexibility in your finances, and want to pay off your course fees over a longer period of time, we can assist by organising zipMoney to pay your course fees directly to us on your behalf, and you pay this loan back to ZipMoney over a period of agreed time with them. zipMoney provides you flexible options of selecting a 24, 36 or 48 months interest-free payment plan (dependant on which course you are enrolling into) to suit your lifestyle, giving you more flexibility than ever before.
With BPAY®, you’re able to pay quickly and securely, 24/7 through your Internet, mobile or phone banking service. You can choose when, how much and from which account to pay from - whatever works for you. BPAY® is only available when paying in full. Call an Enrolment Consultant to find out more.
BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY® is right for you by reading the terms and conditions available from your Financial Institution.
Eve Czerniak is a Registered Nurse who has worked both in Australia and overseas in general nursing, as well as women’s and children’s health. She has experience working in aged care facilities, hospitals and as a school nurse and educator. Eve holds a bachelor degree in nursing, a Cert IV in Training and Assessment and a Cert IV in TESOL.
The course contains a minimum of 120 hours of work placement
You will need to be involved in the delivery of professional health services to clients and will need to have access to specialist equipment and resources, relevant to the delivery of healthcare assistance.
State/Territory Health departments, clinics and hospitals across Australia will require students to provide a notice of immunisation, completed by a registered GP, to verify current and active immunisation prior to the commencement of their clinical placement. It should be noted that immunisation against Hepatitis B consists of a series of three injections taken over a 5 month period and you will not be deemed to be immune until such time as serology is provided post the 5 months to indicate your current status.
Open Colleges offers this qualification in association with Integrated Care & Management Training Pty Ltd (Provider number: 90197). The testamur will be issued by Integrated Care & Management Training Pty Ltd.
Open Colleges Pty Ltd ABN 61 000 011 692 Provider Number 90796 | Integrated Care & Management Training Pty Ltd ABN 82 003 899 527 Provider Number 90197 | YourLife Health & Learning Inc t/a Open Colleges School of Health ABN 39 742 730 429 RTO 40049 CRICOS Provider 03733E