COURSE GUIDE

Certificate IV in Disability Support CHC43121

Introduction

Our nationally accredited CHC43121 Certificate IV in Disability Support is designed to equip you with the skills to advocate for and empower vulernable people. You’ll unlock a vast range of different job opportunities and learn how to become an inspiring support worker.

Course Breakdown

E1423

CHC43121 Certificate IV in Disability Support

Course duration: Self-paced - maximum of 18 months

Recommended hours per week: 11h

Qualification level: Certificate IV

Delivery method: Online with Work Placement

Awarded by: Open Colleges Pty Ltd (Provider number: 90796)

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Industry Overview

According to Job Outlook, an initiative of the Australian Government Department of Jobs and Small Business, the demand for Welfare Support Workers, which includes Disability Services Officers, is expected to grow very strongly (25.2%) over the next 5 years (2021-2026).

Source: https://labourmarketinsights.gov.au/ [Accessed 2/11/23]

Is this course for you?

This qualification reflects the role of individuals in a range of community settings and peoples’ homes, who provide support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and wellbeing. Workers promote a person-centred approach, work according to and may contribute to an individualised plan, and work without direct supervision. They may be required to supervise and/or coordinate a small team.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

Learners may choose to enrol in the CHC43121 Certificate IV in Disability Support as an entry point to working in the Disability Services sector. Alternatively, they may undertake the qualification as a pathway to further study in the following qualifications:

  • CHC52021 Diploma of Community Services
  • CHC51015 Diploma of Counselling
  • CHC43315 Certificate IV in Mental Health
  • CHC43215 Certificate IV in Alcohol and Other Drugs
  • CHC40421 Certificate IV in Youth Work

What you will learn

During this course, you'll learn how to:

  • Manage legal and ethical compliance
  • Maintain work health and safety ·
  • Support relationships with carer and family
  • Follow established person-centred behaviour supports
  • Facilitate community participation and social inclusion
  • Facilitate ongoing skills development using a person-centred approach
  • Provide person-centered services to people with disability with complex needs
  • Work with people with mental health issues
  • Lead effective workplace relationships
  • Reflect on and improve own professional practice

Learning Material

Your learning materials are accessed through our online platform OpenSpace. These learning materials include:

  • Learning content
  • Media
  • Additional resources
  • Practice activities

Your trainer

Melissa Cockburn
Melissa has 17 years of experience in the healthcare industry as an Enrolled Nurse and a Personal Care Worker, working in both aged care facilities and a regional hospital. At the hospital, she worked across all areas, including acute care, the emergency department, and the theatre.
Paris Wilson
With nearly 15 years of experience in the disability support industry, Paris has dedicated a career to empowering individuals with disabilities to lead fulfilling, self-directed lives.
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Academic Information

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements.

Certificate IV in Disability Support

HLTWHS003
Maintain work health and safety
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  • Contribute to workplace procedures for identifying hazards and controlling risks
  • Implement policies and procedures into work team processes
  • Support consultation, cooperation and communication
CHCLEG003
Manage legal and ethical compliance
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  • Research information required for legal compliance
  • Determine ethical responsibilities 
  • Develop and communicate policies and procedures 
  • Monitor compliance
  • Maintain knowledge of compliance requirements
CHCCCS044
Follow established person-centred behaviour supports
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  • Apply a person-centred approach to minimise behaviours of concern
  • Review context of behaviours of concern
  • Provide positive behaviour support according to individualised behaviour support plan
  • Complete documentation
CHCDIS017
Facilitate community participation and social inclusion
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  • Support the person to identify and engage in social networks within the broad community
  • Assist the person and others to develop and implement a community support plan as part of the individualised plan
  • Develop strategies to minimise isolation for person with disability
  • Determine risks associated with supporting community participation and inclusion

CHCDIS018
Facilitate ongoing skills development using a person-centred approach
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  • Identify individual skill development needs
  • Plan person-centred, ongoing skill development
  • Implement person-centred, ongoing skills development strategies
  • Evaluate skills development and review plan
  • Identify and implement incidental learning opportunities to enhance skills development
5/ modules
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Assessment Details

  • Video
  • Project
  • Role Play
  • Written Assessment
  • Work Placement
  • Multiple Choice Quiz

Recognition of Prior Learning (RPL)

We understand that you may already have many skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process.

Our Credit Transfer & Recognition of Prior Learning Policy, available in the Key Student Information section of our website, provides more information about our RPL process. Alternatively, you can contact an Enrolment Consultant to discuss your RPL options.

Course Duration

The duration for the course is maximum 18 months. As a self-paced online course, the time it will take you to complete is flexible and dependent on ability and time available.

Entry Requirements

Mandatory Entry Requirements:

Students must be able to provide evidence of the following completed units of competency:

  • CHC33021 Certificate III in Individual Support (Disability), OR
  • CHC33015 Certificate III in Individual Support (Disability), OR
  • CHC30408 Certificate III in Disability PLUS the CHCSS00125 Entry to Certificate IV in Disability Support Skill Set

Students must be able to provide a transcript showing that the units of competency have been completed in full before their enrolment can be finalised.

Recommended Local Entry Requirements

Students will need to be at least 18 years old. Students under 18 will need a parent or guardian to complete the parent or guardian declaration on the Enrolment Form.

Students residing in WA/NT under the age of 18, who are not currently studying for their year 12 certificate cannot be enrolled.

Students are recommended to have the language, literacy, and numeracy skills that ensure the ability to read and comprehend technical terms and communicate effectively through email.

These skills are equivalent to:

  • ACSF Level 3 OR
  • Successful completion of Certificate III qualification or higher

Tools, equipment, and skills required:

  • Access to up to 3 people to participate in role plays and assessments
  • Access to a device with audio & video capabilities to record simulated role-play tasks for submission
  • A simulated environment that reflects workplace conditions for role-play with facilities and equipment
  • Tripod to provide a stable and secure platform to mount the digital recording device
  • Basic computing skills
  • Access to a modern computer with high-speed internet
  • Access to Microsoft Office

Additional Requirements:

  • Students need to have a reasonable level of fitness, as the role may involve a variety of physical tasks, such as providing personal care, assisting clients with mobility and transfers and considerable time spent standing and walking.
  • Additionally, where first aid is a requirement of the host organisation, students must have the requisite fitness level that enables them to complete 2 minutes of uninterrupted CPR on an adult manikin placed on the floor.

NDIS worker screening and blue card:

Students can link their NDIS worker screening and blue card to Integrated Care and Management Training so that they can receive a student version. Students are provided a link on how to do this in OpenSpace in the FAQs.

Simulated Environment:

Role Plays are the practical element of an assessment that a student is required to complete via a simulated environment that reflects workplace conditions with facilities and equipment including:

  • wheelchair / mobility aids and equipment
  • chair / bed
  • meal area / kitchen
  • sink / toilet / shower
  • communication equipment
  • storage equipment, including office storage equipment
  • PPE: gloves / mask / apron / protective eyewear / face shield
  • cleaning equipment
  • waste and waste disposal equipment
  • hand hygiene facilities and equipment
  • car
  • information on local resources, programs, agencies, transport services, aids and equipment available to people with disability
  • up to 3 people to support you in the role-play.


For some role-play scenarios, this may include:

  1. people from diverse backgrounds
  2. people with disabilities (or pretending to have some form of disabilities)
  3. It is the responsibility of the learner to find suitable role-play participants.

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Work Placement

This course contains a minimum of 120 hours of work placement.

What are the benefits?

  • By undertaking a work placement you’ll get a chance to put the knowledge you’ve learned on your course into practice.
  • You’ll also develop practical, on-the-job skills and could make contacts that could help you find a job once you graduate.
  • Work placement is often the most rewarding part of a student’s course. Working face-to-face with clients and colleagues in your chosen field makes a huge difference to your career confidence.

How do I find a work placement?

Focus on your studies while we handle your work placement. Through our partnership with SkilTrak, our Guaranteed Work Placement ensures you gain hands-on experience in your dream career—right in your local area. Learn more

How does Guaranteed Work Placement work?

  • Meet with SkilTrak – Their team will discuss your skills, goals, location, and travel preferences to arrange the best placement for you.
  • We’ll do the work – While you continue your coursework, we’ll be behind the scenes securing the perfect placement match.
  • Get the details – Have a quick chat with us to go over what to expect from your work placement experience.
  • Start your placement – Gain real-world experience while we check in along the way to ensure everything is running smoothly.
  • Complete your course – Once your placement is done, upload your workbooks, finish your final assessment, and receive your certificate.

Structured Workplace Learning (SWL)

The Structured Workplace Learning (SWL) will require a minimum of 120 hours of direct support work in a regulated disability care organisation.

The Structured Workplace Learning (SWL) is completed at the end of the course. Students should start looking for placement facilities once they have commenced their studies. Once they have completed 75% of their course, they can submit their workplace approval form.

Before commencing placement, students will be required to complete a work placement preparation module. This module will contain tasks around researching and approaching 6 potential work placement facilities, completing any statutory checks as well as training found on the NDIS Quality and Safeguards Commission website.

There will also be specific assessment tasks including a logbook and portfolios to be completed at the workplace.

Workplaces suitable to undertake SWL include:

  • Residential care settings
  • Day centres
  • Home care
  • Day respite centres
  • Respite centres
  • Schools working in the special education units

For students to be able to undertake the practical component of the course, approved workplaces must be able to provide students with the required equipment, environments, policies & procedures, documentation, appropriate supervisor, and clients. If host organisations are unable to provide the necessary equipment, resources, and access to clients the student may be required to undertake SWL within 2 (or more) organisations.

The workplace may require the student to meet workplace-specific requirements. These will vary by state and by organisation. Some of the statutory checks and requirements the student may need to provide to commence work placement are:

  • Police Check 
  • NDIS Worker Screening
  • Working with Children Check
  • Occupational Assessment 
  • Screening and vaccination against infectious disease, including COVID-19 
  • Signing of Codes of Conduct and Confidentiality Agreements 
  • First Aid Certificate 
  • Psychological testing
  • Manual Handling Certificate

Immunisations

Please note that your host organisation may require you to provide an up to date immunisation history prior to the commencement of your work placement. Open Colleges has no control over this requirement so if you are unable to provide this, you will need to discuss it with your intended Host Organisation.

It should also be noted that some immunisations, such as Hepatitis B and COVID-19, need multiple injections to be administered over a specific time period before you are deemed immune. It is important that you consult with your GP as soon as possible to avoid delays in starting your work placement.

Supervisor Requirements

Workplace supervisors are required to have 3 years experience in the disability support industry with at least 1 year as a supervisor and/or any of the following qualifications:

  • Certificate IV in Disability
  • Diploma of Community Services
  • Bachelor of Social Work
  • Bachelor of Education (for school setting)

Open Colleges may need to obtain further evidence to show confirm that the supervisor has the skills and experience to sign off on the required tasks.

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Study and pay, your way

Payment Options

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Studying online with Open Colleges

Flexibility - study at your own pace

When you study online with Open Colleges you’re in control.

You can choose to complete your course quickly, or keep to a steady pace. Learning is fully flexible so you can fit your everyday commitments around your studies.

Everything you need to study is online so you can study wherever you like – but that doesn’t mean you’re on your own.

OpenSpace is our online learning platform. It’s where you’ll go to access your learning materials, contact your expert trainers and assessors and upload your assessments.

What is OpenSpace?

It’s important to us that we deliver a superior, online learning platform that meets our students’ needs. That’s why we have upgraded to our brand new, custom-designed learning platform, OpenSpace.

OpenSpace provides you with a user-friendly interface, that is mobile responsive. This means that you can complete your coursework using your laptop, iPad, or mobile device. All coursework is automatically saved, providing you with the flexibility you need to complete your studies anywhere, anytime.

How to get support?

Learning Support

The learning support team will be with you every step of the way, from enrolment to graduation. They’re here to help you get the most out of your online course. They can assist by providing non-academic support - like helping you craft an achievable study plan so that you can graduate in a realistic timeframe. If you’re finding it tough to stay motivated throughout your course, they’ll be there to help keep you on track.

Student support

The Student Support team is your one-stop service centre for all student administrative issues – including enrolment, change of contact details, OpenSpace support, assessment results and certification. You can access the Student Support team by email or phone.

Trainer Support

Studying online doesn’t mean you’re on your own. Our trainers are here to help — whether you want to book a chat, send an email, join a webinar, or take part in a discussion forum. We’ve made it easy for you. Each study area has dedicated booking links and contact details, all available in OpenSpace account, so you can quickly connect with your trainer or ask a question when you need support.

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    $3,294.00 $5,490.00

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    • Total course cost: $3,294.00 was $5,490.00

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    Per Week:

    $62.69

    • Pay in 78 weekly instalments

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    • Total course cost: $5,090.00 was $5,490.00

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Speak with an advisor to discuss your payment options. Call 1300 853 033.

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Melissa Cockburn

Health & Community
Melissa has 17 years of experience in the healthcare industry as an Enrolled Nurse and a Personal Care Worker, working in both aged care facilities and a regional hospital. At the hospital, she worked across all areas, including acute care, the emergency department, and the theatre.
Melissa has been a trainer and assessor for 15 months, delivering both online and face-to-face training.

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Paris Wilson

Health & Community
With nearly 15 years of experience in the disability support industry, Paris has dedicated a career to empowering individuals with disabilities to lead fulfilling, self-directed lives.

Paris has worked across various areas of the sector, including community hubs, community inclusion, respite care, supported independent living, and mentorship. Specialising in active support, skill development, person-centred care, and dignity of risk, Paris is passionate about promoting high-quality support practices that enhance independence and well-being.

Since 2019, Paris has been training and assessing with the goal of igniting the passion for quality active support in the future generation of support workers. Paris holds a Certificate IV in Disability, a Diploma of Business, and a Diploma of Leadership and Management.
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