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Employment Outlook

Pet Shop Employee

A Pet Shop Employee will serve customers at the till, while providing knowledge and advice to them about looking after their pets. They will need to have a good understanding of a wide range of animals. They may also be required to look after the pets within the store, feeding them, making sure they have water and ensuring their cages are clean and well maintained.


Average wage for

Employment Levels

Around 12,000 people are currently employed as Pet Shop Employees in Australia. This is set to increase slightly to 12,300 people by 2019, according to the Department of Employment.

Employment by State

24.9% of all Pet Shop Employees are employed in QLD. The area with the lowest number of Pet Shop Employees is NT, with only 0.5%.

Gender Split

This is a very female dominated industry with 31.2% of Pet Shop Employees being male and 68.8% female.

Age Brackets

The most popular age for people working as Pet Shop Employees is 25-34 years old, with 31.6%. A small percentage (5.5%) of people get into this career path older, aged 60-64. There is also a number of people who enjoy a career as Pet Shop Employees, with 12.9% aged 45-54.

Hours Worked

Pet Shop Employees work an average of 43.7 hours a week which is 2.8 hours higher than the average for all occupations.

Education Level

The majority of Pet Shop Employees have a Year 12 qualification (27.8%) or are at a Advanced Diploma/Diploma level (25.3%). 50.6% of people have a Cert III or higher, whilst 49.4% have a qualification which is Year 12 or lower.

Pet Shop Employee Duties & Tasks

  • Serve customers at the tills
  • Have a good knowledge about the animals and products within store
  • Look after the animals in the pet shop, feeding, cleaning, grooming and monitoring them regularly
  • Clean out cages and tanks
  • Re-stock shelves



*The information provided on this page is from the Department of Employment’s Job Outlook website. All salary ranges are from Payscale. Where jobs are not exact matches, job areas have been used. This information is to be used as a guide only.