Certificate II in Animal Care ACM20121

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Our nationally accredited ACM20121 Certificate II in Animal Care will provide an excellent foundation for your career in animal care. You will learn how to care for a variety of animals and turn your passion into an exciting career.

Course Breakdown


ACM20121 Certificate II in Animal Care

Course duration: Self paced - maximum of 18 months

Recommended hours per week: 15.5 h

Qualification level: Certificate II

Delivery method: Online with Work Placement

Awarded by: Open Colleges Pty Ltd (Provider number: 90796)


Industry Overview

Animal Attendants can gain employment in a number of industries. In fact, at present there are over 21,000 people currently working in these areas across the country. And the good news is that according to Government statistics, there will continue to be moderate growth in employment across the sector over the next few years.


Is this course for you?

If you want a career working with animals, but have no experience in the field of animal care, then this course is perfect for you. If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

What you will learn

This course will take you through the fundamentals of animal care. During your study, you will learn how to:

  • Carry out animal care work using ethical and humane practices
  • Prepare, present and distribute food and water for animals
  • Participate in work health and safety processes
  • Communicate effectively in the workplace, identify , gather and convey information
  • Provide assistance when handling animals for assessment and health care treatments
  • Identify both dogs and cats, and their behavioural and physical needs
  • Provide daily care of animals
  • Provide essential / initial response first aid for animals
  • Measure current resource use effectively and carry out improvements
  • Undertake office reception and administration activities
  • Source, and provide information on animal care products and services

Your trainer

Chantal McKinley
Chantal has worked in the Animal Care Industry since 1997 with experience and qualifications in Animal Studies, Grooming and Veterinary Nursing and continues to work in the industry.

Academic Information

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements.

Certificate II in Animal Care

Work in the animal care industry
  • Contribute to a productive work environment
  • Recognise and identify animals in the workplace
  • Identify physical, social and behavioural characteristics
  • Incorporate animal needs in conduct of work practices
Apply communication skills
  • Identify communication requirements
  • Communicate using verbal and non-verbal communication skills
  • Draft written communications
Participate in workplace health and safety processes
  • Plan and prepare to work safely  
  • Conduct work safely  
  • Participate in work health and safety activities  
  • Follow emergency response procedures 
Complete animal care hygiene routines
  • Prepare to work
  • Check animals
  • Clean animal housing
  • Complete hygiene practices for animals
  • Complete post-hygiene care of animals
Feed and water animals
  • Prepare for feeding
  • Feed and water animals
  • Complete the feeding and watering process
5/ modules
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Assessment Details

  • Multiple choice Quiz
  • Projects
  • Role plays
  • Video
  • Work Placement
  • Written assignments

Recognition of Prior Learning (RPL)

We understand that you may already have many skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process.

Our Credit Transfer & Recognition of Prior Learning Policy, available in the Key Student Information section of our website, provides more information about our RPL process. Alternatively, you can contact an Enrolment Consultant to discuss your RPL options.



Open Colleges recommends that you consider the work placement options in your local area prior to enrolling in this course.


Study and pay, your way

Payment Options

Pay Upfront
Save 25%
$3,000.00 Save $1,000.00
was $4,000.00
Week to week
Pay as you go
Save 13%
Pay in 74 instalments over the length of your course.
$43.91 Weekly
Total course cost: $3,450.00
was $4,000.00
Full course breakdown

Studying online with Open Colleges

Flexibility - study at your own pace

When you study online with Open Colleges you’re in control.

You can choose to complete your course quickly, or keep to a steady pace. Learning is fully flexible so you can fit your everyday commitments around your studies.

Everything you need to study is online so you can study wherever you like – but that doesn’t mean you’re on your own.

OpenSpace is our online learning platform. It’s where you’ll go to access your learning materials, contact your expert trainers and assessors and upload your assessments.

What is OpenSpace?

It’s important to us that we deliver a superior, online learning platform that meets our students’ needs. That’s why we have upgraded to our brand new, custom-designed learning platform, OpenSpace.

OpenSpace provides you with a user-friendly interface, that is mobile responsive. This means that you can complete your coursework using your laptop, iPad, or mobile device. All coursework is automatically saved, providing you with the flexibility you need to complete your studies anywhere, anytime.

How to get support?

Learning Support

The learning support team will be with you every step of the way, from enrolment to graduation. They’re here to help you get the most out of your online course. They can assist by providing non-academic support - like helping you craft an achievable study plan so that you can graduate in a realistic timeframe. If you’re finding it tough to stay motivated throughout your course, they’ll be there to help keep you on track.

Student support

The Student Support team is your one-stop service centre for all student administrative issues – including enrolment, change of contact details, OpenSpace support, assessment results and certification.

You can access the Student Support team by email or phone