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Certificate II in Animal Studies

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Course Description

Australia has one of the highest rates of pet ownership in the world. And as the popularity of pets continues to rise, so too does the need for qualified workers with the right skills to keep pets happy and healthy.

The ACM20117 Certificate II in Animal Studies will qualify you to work in a pet store, shelter, kennel or cattery.

Please note that on 12th April 2021, this course was superseded and replaced by ACM20121 - Certificate II in Animal Care. You can still enrol, however at the moment, the new course is not yet available. Open Colleges will communicate with you in due course once the new course is available.

What you’ll learn

  • Learn the ins and outs of the animal care industry, and how to work alongside both animals and people.

  • Get a handle on the administrative side of working in the animal care industry and how to maintain records, provide reception services and communicate with colleagues.

  • From proper feeding to correct hygiene practices, understand the key necessities of animal care.

  • Gain the skills to respond appropriately to an emergency and provide basic first aid to animals.

Why study this course?

  • If you love animals and are passionate about promoting their welfare, then a job in animal care could be perfect for you. This course will provide an excellent foundation for your career in animal care.

  • Gain first-hand experience in the animal care industry with 80 hours of structured workplace learning.

  • Learn from Trainers and Assessors who ae passionate about the industry and have years of experience.

  • As this is an online course, you can enjoy the flexibility and convenience of being able to fit your study around your schedule.

This course involves work placement that currently needs to be undertaken in Australia. More information available in our FAQs

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation as you may be eligible to enrol as an existing worker and may be able to complete your studies faster.

Potential career outcomes

  • Animal Attendant (Veterinary Clinic)
  • Animal Care Attendant (Animal Shelter)
  • Assistant Animal Groomer
  • Cattery Attendant
  • Kennel Hand
  • Pet Shop Attendant

Course Details

Course number E1315
Qualification name ACM20117 Certificate II in Animal Studies
Course duration Maximum 12 months
Delivery Method Online with Work Placement
Recognition Nationally Recognised Nationally Recognised Training
Assessments Case studies, Forum discussions, Practical assessments, Quizzes, Research projects, Video
Awarded by
  • Open Colleges Pty Ltd (Provider number: 90796)

Requirements

Entry Requirements

There are no mandated education entry requirements for this qualification as per the ACM - Animal Care and Management Training Package.

To successfully complete this course, it is recommended that students:

  • Be over 16 years of age

  • Have language, literacy and numeracy skills that ensures the ability to read and comprehend technical terms and communicate effectively through email. These skills are equivalent to those that would be required to successfully complete year 10

  • Access to a modern computer with high speed internet

  • Basic computing skills including the ability to make a short video

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.

Subjects

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.

Work in the animal care industry

Introduces the learner to the animal care workplace and industry. This module gives the learner the basic knowledge and skills needed to work in the industry and to place the modules in an appropriate context.

  • Contribute to a productive work environment

  • Recognise animals in the workplace

  • Use industry terminology

  • Incorporate animal needs in conduct of work practices

Participate in workplace communications

Supports the learner to develop verbal and written communication skills in a variety of workplace contexts. This will enable the learner to effectively communicate in the following modules.

  • Follow routine instructions  

  • Obtain and provide information in response to workplace requirements

  • Complete relevant work-related documents

  • Participate in workplace meetings and discussions

Participate in workplace health and safety processes

Contains the knowledge and skills needed to conduct work safely in the animal care industry. It is important that the learner attains this knowledge and skill to be able to carry out future tasks responsibly.

  • Plan and prepare to work safely  
  • Conduct work safely  
  • Participate in work health and safety activities  
  • Follow emergency response procedures  

Structured Workplace Learning

This module has been included for the work placement documentation.

  • Contribute to a productive work environment

  • Recognise animals in the workplace

  • Use industry terminology

  • Incorporate animal needs in conduct of work practices

  • Follow routine instructions  

  • Obtain and provide information in response to workplace requirements

  • Complete relevant work-related documents

  • Participate in workplace meetings and discussions

  • Prepare to work

  • Check animals

  • Maintain a clean workplace

  • Complete hygiene practices for animals

  • Prepare for feeding
  • Feed and water animals
  • Complete the feeding and watering process
  • Prepare to work with animals

  • Capture animal under supervision

  • Assist in assessment of animals

  • Assist in treatment of animals

  • Assess the situation

  • Provide basic first aid to animals

  • Identify current resource use
  • Comply with environmental regulations
  • Seek opportunities to improve resource efficiency and reduce environmental hazards
  • Plan and prepare to work safely  
  • Conduct work safely  
  • Participate in work health and safety activities  
  • Follow emergency response procedures  
  • Complete reception services
  • Maintain office records
  • Provide basic animal care assistance
  • Maintain records
  • Identify information requirements
  • Provide information
  • Interpret product information

  • Gather information on products and services

  • Read and locate animal identification information

  • Complete animal history documentation

  • Identify common dog breeds
  • Identify and evaluate behavioural and housing needs
  • Handle and restrain dogs
  • Assist with health care needs
  • Feed dogs
  • Maintain records

Participate in environmentally sustainable work practices

Enables the learner to identify areas of the workplace where resource improvements can be made. In hindsight of the previous modules, the learner can use the acquired knowledge and skill to identify resource inefficiencies in areas of food and water supply and hygiene.

  • Identify current resource use
  • Comply with environmental regulations
  • Seek opportunities to improve resource efficiency and reduce environmental hazards

Feed and water animals

Introduces the learner to animal dietary requirements and how to fulfil those through the supply of food and water. This module focuses on the daily animal care practices.

  • Prepare for feeding
  • Feed and water animals
  • Complete the feeding and watering process

Complete animal care and hygiene routines

Introduces the learner to regular hygiene practices in animal care workplaces. With this module the student will learn about the daily animal care practices.

  • Prepare to work

  • Check animals

  • Maintain a clean workplace

  • Complete hygiene practices for animals

Provide basic care of domestic dogs

Provides the learner with the knowledge and skills to assist experienced staff in providing care for domestic dogs. In this module the student will learn how to identify common breeds of dogs, behaviour, how to train a dog and how to meet health and care needs.

  • Identify common dog breeds
  • Identify and evaluate behavioural and housing needs
  • Handle and restrain dogs
  • Assist with health care needs
  • Feed dogs
  • Maintain records

Assist in health care of animals

Provides the learner with the knowledge and skill to assist experienced staff in the assessment of animal health. While this module focuses on animal health, it will also assist with the learning in the following module.

Provide basic first aid for animals

Provides the learner with insights into how to deal with first aid requirements. It also introduces the learner to emergency situations that may arise while working within animal care facilities.

Provide reception services for an animal care facility

Introduces the learner to the day-to-day activities that take place within animal care facilities. it also provides the learner with the knowledge and skills to manage administrative duties and provide customer assistance.

  • Complete reception services
  • Maintain office records
  • Provide basic animal care assistance
  • Maintain records

Provide information on companion animals, products and services

Provides the learner with the skills to be able to provide reliable advice. This helps the learner understand how to interpret information requirements to be able to provide quality information when working in an animal care facility.

  • Identify information requirements
  • Provide information

Source information for animal care needs

This is an essential unit that will assist the learner in sourcing animal related information. It also contains important knowledge in regard to applying the correct medication dosages to the animal as required.

  • Interpret product information

  • Gather information on products and services

  • Read and locate animal identification information

  • Complete animal history documentation

Payment Options

Pay in Full

You can choose to pay your course fees in full upon enrolment and benefit from a 10% discount (unless otherwise advertised).

Pay 50% & Payment Plan Combo

You can also choose to pay 50% of your total course fees upon enrolment and the balance on a Payment Plan.  When you do, you’ll benefit from 50% of the standard Pay in Full discount (unless otherwise advertised).

Payment Plan

You can choose to pay for your course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.

zipMoney Payment Plan

If you need a little more flexibility with your finances and would like to pay off your course fees over a longer period of time, we can assist by organising zipMoney to pay your course fees directly to us on your behalf, and you pay this loan back to zipMoney over an agreed period of time. zipMoney provides you flexible options of selecting a 24, 36 or 48 months interest-free, payment plan (dependant on which course you’re enrolling into) to suit your lifestyle, giving you more flexibility than ever before.

BPAY®

With BPAY®, you’re able to pay quickly and securely, 24/7 through your internet, mobile or phone banking service. You can choose when, how much and from which account to pay from - whatever works for you. BPAY® is only available when paying in full. Call an Enrolment Consultant to find out more. 

BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY® is right for you by reading the terms and conditions available from your Financial Institution.

Trainers

Amanda St Clair

Amanda has been a Veterinary Nursing and Animal Studies Trainer/Assessor at Open Colleges for the last five years.

With over 15 years’ experience as a Veterinary Nurse, Amanda also manages her own Grooming Salon. She enjoys sharing her experience and knowledge with students, supporting them throughout their stages of enrolment & work placement.

She holds a Diploma in Emergency & Critical Care (Veterinary Nursing) & is a member of the Veterinary Nurses Council of Australia.

Work Placement

The course contains a minimum of 80 hours of work placement

The workplace will need provide a range of services to various animal species. The workplaces which would offer this could include:

  • Veterinary practices

  • Boarding facilities

  • Retail pet stores

  • Kennels and catteries

  • Zoos

  • Day care facilities for companion animals

  • Animal welfare facilities

  • Companion animal breeding facilities

 

Cost of work placement

All costs of work placement including any placement fees charged by the host organisation (whether to the student or OC), cost of statutory checks and vaccinations, travel, accommodation and uniforms are the responsibility of the student.

SAVE 25% OFF

* Use voucher code - SAVEOCTOBER24

selected course fees when you pay upfront.

Offer ends on Sunday 24th October 2021 at 11:59pm AEST. *Terms & conditions

Course at a Glance

Build your animal care knowledge and gain the practical skills needed to work in a pet store, shelter, kennel or cattery.

Career Outcomes

  • checkAnimal Attendant (Veterinary Clinic)
  • checkAnimal Care Attendant (Animal Shelter)
  • checkAssistant Animal Groomer
  • checkCattery Attendant
  • checkKennel Hand
  • checkPet Shop Attendant
computer

Delivery Method

Online with Work Placement

credit_score

Payment

Flexible payment options available

Recognition

Nationally recognised

Nationally Recognised Training

Course at a Glance

Build your animal care knowledge and gain the practical skills needed to work in a pet store, shelter, kennel or cattery.

Career Outcomes

  • checkAnimal Attendant (Veterinary Clinic)
  • checkAnimal Care Attendant (Animal Shelter)
  • checkAssistant Animal Groomer
  • checkCattery Attendant
  • checkKennel Hand
  • checkPet Shop Attendant
computer

Delivery Method

Online with Work Placement

credit_score

Payment

Flexible payment options available

Recognition

Nationally recognised

Nationally Recognised Training

SAVE 25% OFF

* Use voucher code - SAVEOCTOBER24

selected course fees when you pay upfront.

Offer ends on Sunday 24th October 2021 at 11:59pm AEST. *Terms & conditions

Australia has one of the highest rates of pet ownership in the world. And as the popularity of pets continues to rise, so too does the need for qualified workers with the right skills to keep pets happy and healthy.

The ACM20117 Certificate II in Animal Studies will qualify you to work in a pet store, shelter, kennel or cattery.

Please note that on 12th April 2021, this course was superseded and replaced by ACM20121 - Certificate II in Animal Care. You can still enrol, however at the moment, the new course is not yet available. Open Colleges will communicate with you in due course once the new course is available.

What you’ll learn

  • Learn the ins and outs of the animal care industry, and how to work alongside both animals and people.

  • Get a handle on the administrative side of working in the animal care industry and how to maintain records, provide reception services and communicate with colleagues.

  • From proper feeding to correct hygiene practices, understand the key necessities of animal care.

  • Gain the skills to respond appropriately to an emergency and provide basic first aid to animals.

Why study this course?

  • If you love animals and are passionate about promoting their welfare, then a job in animal care could be perfect for you. This course will provide an excellent foundation for your career in animal care.

  • Gain first-hand experience in the animal care industry with 80 hours of structured workplace learning.

  • Learn from Trainers and Assessors who ae passionate about the industry and have years of experience.

  • As this is an online course, you can enjoy the flexibility and convenience of being able to fit your study around your schedule.

This course involves work placement that currently needs to be undertaken in Australia. More information available in our FAQs

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation as you may be eligible to enrol as an existing worker and may be able to complete your studies faster.

Potential career outcomes

  • Animal Attendant (Veterinary Clinic)
  • Animal Care Attendant (Animal Shelter)
  • Assistant Animal Groomer
  • Cattery Attendant
  • Kennel Hand
  • Pet Shop Attendant
Course number E1315
Qualification name ACM20117 Certificate II in Animal Studies
Course duration Maximum 12 months
Delivery Method Online with Work Placement
Recognition Nationally Recognised Nationally Recognised Training
Assessments Case studies, Forum discussions, Practical assessments, Quizzes, Research projects, Video
Awarded by
  • Open Colleges Pty Ltd (Provider number: 90796)

Entry Requirements

There are no mandated education entry requirements for this qualification as per the ACM - Animal Care and Management Training Package.

To successfully complete this course, it is recommended that students:

  • Be over 16 years of age

  • Have language, literacy and numeracy skills that ensures the ability to read and comprehend technical terms and communicate effectively through email. These skills are equivalent to those that would be required to successfully complete year 10

  • Access to a modern computer with high speed internet

  • Basic computing skills including the ability to make a short video

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.

Work in the animal care industry

Introduces the learner to the animal care workplace and industry. This module gives the learner the basic knowledge and skills needed to work in the industry and to place the modules in an appropriate context.

  • Contribute to a productive work environment

  • Recognise animals in the workplace

  • Use industry terminology

  • Incorporate animal needs in conduct of work practices

Participate in workplace communications

Supports the learner to develop verbal and written communication skills in a variety of workplace contexts. This will enable the learner to effectively communicate in the following modules.

  • Follow routine instructions  

  • Obtain and provide information in response to workplace requirements

  • Complete relevant work-related documents

  • Participate in workplace meetings and discussions

Participate in workplace health and safety processes

Contains the knowledge and skills needed to conduct work safely in the animal care industry. It is important that the learner attains this knowledge and skill to be able to carry out future tasks responsibly.

  • Plan and prepare to work safely  
  • Conduct work safely  
  • Participate in work health and safety activities  
  • Follow emergency response procedures  

Structured Workplace Learning

This module has been included for the work placement documentation.

  • Contribute to a productive work environment

  • Recognise animals in the workplace

  • Use industry terminology

  • Incorporate animal needs in conduct of work practices

  • Follow routine instructions  

  • Obtain and provide information in response to workplace requirements

  • Complete relevant work-related documents

  • Participate in workplace meetings and discussions

  • Prepare to work

  • Check animals

  • Maintain a clean workplace

  • Complete hygiene practices for animals

  • Prepare for feeding
  • Feed and water animals
  • Complete the feeding and watering process
  • Prepare to work with animals

  • Capture animal under supervision

  • Assist in assessment of animals

  • Assist in treatment of animals

  • Assess the situation

  • Provide basic first aid to animals

  • Identify current resource use
  • Comply with environmental regulations
  • Seek opportunities to improve resource efficiency and reduce environmental hazards
  • Plan and prepare to work safely  
  • Conduct work safely  
  • Participate in work health and safety activities  
  • Follow emergency response procedures  
  • Complete reception services
  • Maintain office records
  • Provide basic animal care assistance
  • Maintain records
  • Identify information requirements
  • Provide information
  • Interpret product information

  • Gather information on products and services

  • Read and locate animal identification information

  • Complete animal history documentation

  • Identify common dog breeds
  • Identify and evaluate behavioural and housing needs
  • Handle and restrain dogs
  • Assist with health care needs
  • Feed dogs
  • Maintain records

Participate in environmentally sustainable work practices

Enables the learner to identify areas of the workplace where resource improvements can be made. In hindsight of the previous modules, the learner can use the acquired knowledge and skill to identify resource inefficiencies in areas of food and water supply and hygiene.

  • Identify current resource use
  • Comply with environmental regulations
  • Seek opportunities to improve resource efficiency and reduce environmental hazards

Feed and water animals

Introduces the learner to animal dietary requirements and how to fulfil those through the supply of food and water. This module focuses on the daily animal care practices.

  • Prepare for feeding
  • Feed and water animals
  • Complete the feeding and watering process

Complete animal care and hygiene routines

Introduces the learner to regular hygiene practices in animal care workplaces. With this module the student will learn about the daily animal care practices.

  • Prepare to work

  • Check animals

  • Maintain a clean workplace

  • Complete hygiene practices for animals

Provide basic care of domestic dogs

Provides the learner with the knowledge and skills to assist experienced staff in providing care for domestic dogs. In this module the student will learn how to identify common breeds of dogs, behaviour, how to train a dog and how to meet health and care needs.

  • Identify common dog breeds
  • Identify and evaluate behavioural and housing needs
  • Handle and restrain dogs
  • Assist with health care needs
  • Feed dogs
  • Maintain records

Assist in health care of animals

Provides the learner with the knowledge and skill to assist experienced staff in the assessment of animal health. While this module focuses on animal health, it will also assist with the learning in the following module.

Provide basic first aid for animals

Provides the learner with insights into how to deal with first aid requirements. It also introduces the learner to emergency situations that may arise while working within animal care facilities.

Provide reception services for an animal care facility

Introduces the learner to the day-to-day activities that take place within animal care facilities. it also provides the learner with the knowledge and skills to manage administrative duties and provide customer assistance.

  • Complete reception services
  • Maintain office records
  • Provide basic animal care assistance
  • Maintain records

Provide information on companion animals, products and services

Provides the learner with the skills to be able to provide reliable advice. This helps the learner understand how to interpret information requirements to be able to provide quality information when working in an animal care facility.

  • Identify information requirements
  • Provide information

Source information for animal care needs

This is an essential unit that will assist the learner in sourcing animal related information. It also contains important knowledge in regard to applying the correct medication dosages to the animal as required.

  • Interpret product information

  • Gather information on products and services

  • Read and locate animal identification information

  • Complete animal history documentation

Pay in Full

You can choose to pay your course fees in full upon enrolment and benefit from a 10% discount (unless otherwise advertised).

Pay 50% & Payment Plan Combo

You can also choose to pay 50% of your total course fees upon enrolment and the balance on a Payment Plan.  When you do, you’ll benefit from 50% of the standard Pay in Full discount (unless otherwise advertised).

Payment Plan

You can choose to pay for your course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.

zipMoney Payment Plan

If you need a little more flexibility with your finances and would like to pay off your course fees over a longer period of time, we can assist by organising zipMoney to pay your course fees directly to us on your behalf, and you pay this loan back to zipMoney over an agreed period of time. zipMoney provides you flexible options of selecting a 24, 36 or 48 months interest-free, payment plan (dependant on which course you’re enrolling into) to suit your lifestyle, giving you more flexibility than ever before.

BPAY®

With BPAY®, you’re able to pay quickly and securely, 24/7 through your internet, mobile or phone banking service. You can choose when, how much and from which account to pay from - whatever works for you. BPAY® is only available when paying in full. Call an Enrolment Consultant to find out more. 

BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY® is right for you by reading the terms and conditions available from your Financial Institution.

Amanda St Clair

Amanda has been a Veterinary Nursing and Animal Studies Trainer/Assessor at Open Colleges for the last five years.

With over 15 years’ experience as a Veterinary Nurse, Amanda also manages her own Grooming Salon. She enjoys sharing her experience and knowledge with students, supporting them throughout their stages of enrolment & work placement.

She holds a Diploma in Emergency & Critical Care (Veterinary Nursing) & is a member of the Veterinary Nurses Council of Australia.

The course contains a minimum of 80 hours of work placement

The workplace will need provide a range of services to various animal species. The workplaces which would offer this could include:

  • Veterinary practices

  • Boarding facilities

  • Retail pet stores

  • Kennels and catteries

  • Zoos

  • Day care facilities for companion animals

  • Animal welfare facilities

  • Companion animal breeding facilities

 

Cost of work placement

All costs of work placement including any placement fees charged by the host organisation (whether to the student or OC), cost of statutory checks and vaccinations, travel, accommodation and uniforms are the responsibility of the student.

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