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BSB42015

Certificate IV in Leadership and Management

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Course Description

Step into leadership roles with confidence and a strong set of management skills by studying this nationally recognised qualification online.

Please note that on 18th October 2020, this course was superseded and replaced by BSB40520 Certificate IV in Leadership and Management. You can still enrol, however at the moment, the new course is not yet available. Open Colleges will communicate with you in due course once the new course is available.

What you'll learn

  • This online leadership and management course will teach you how to communicate with team members to build effective working relationships and get the best out of a team.
  • You will also learn how to put an operational plan in place, develop work priorities and put workplace information systems into practice.
  • The online management certification will equip you with a working understanding of leadership principles, and how to promote innovation and continuous improvement within a business and a team.

Why study this course?

  • When you complete your first module, you will receive a 12-month affiliate membership with the Institute of Managers and Leaders (previously known as the Australian Institute of Management). IML is a key industry membership organisations for managers at a variety of levels. IML membership at this level provides learners with a many benefits such as access to e-newsletters, blogs, events, and online resources.

  • The Certificate IV is a great pathway into further study, including the BSB51918 Diploma of Leadership and Management.

  • Open Colleges’ flexible online learning model means you get the skills you need to get ahead without having to attend classes. You simply log-in to your online campus, OpenSpace, and study wherever you want, whenever you want.

 

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

Potential career outcomes

  • Coordinator
  • Leading Hand
  • Supervisor
  • Team Leader

Course Details

Course number E1057
Qualification name BSB42015 Certificate IV in Leadership and Management
Course duration Maximum 18 months
Delivery Method Online
Recognition Nationally Recognised Nationally Recognised Training
Assessments Audio, Case studies, Portfolio of evidence, Presentations, Short-answer questions, Video, Written reports
Awarded by Open Colleges Pty Ltd (Provider number: 90796)

Requirements

Education

You will need to have completed year 10, or equivalent. Equivalency can be demonstrated by one of the following:

  • A qualification at Certificate II level or higher OR
  • 2 years of industry experience in a role that requires the use of written documentation and communication.

Minimum age

You will need to be at least 18 years old.

English

This course involves reading and undertaking a range of written assessments, as well as engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires the successful completion of English to Year 10 level.

If you haven't successfully completed English at Year 10 level, you can demonstrate equivalency through one of the following:

  • Successful completion of a Nationally Recognised Training qualification at Certificate II level or higher; or
  • 2 years relevant industry experience in a role that requires the use of written documentation and communication

Open Colleges recognises that not all people are able to read, write and perform calculations to the same standard. See the Language, Literacy and Numeracy Considerations section for more information on tools, resources and support services provided to you by Open Colleges.

Computing

Minimum specifications for your computer are:

  • Microsoft Office 2013 or equivalent
  • Broadband internet connection
  • 4GB of RAM
  • 2 Ghz or faster processer (Intel i3 or i5 processor recommended)
  • CD-ROM or DVD drive
  • PDF Reader (Adobe Acrobat Reader recommended)
  • Printer and associated software
  • Scanner and associated software  
  • Video and audio recording hardware and supportive software. 
  • File compression software.

Windows users:

  • Microsoft Windows 8 or higher recommended (Windows 10 recommended)
  • 2 Ghz or faster processer (Intel i3 or i5 processor recommended)
  • Adobe Flash Player 11 or higher

Mac OS users:

  • Mac OSX v10.10 (Yosemite) or higher
  • 2 Ghz or faster processer (Intel i3 or i5 processor recommended)

You will also need access to Macromedia Flash player and access to software to view online videos and images, such as Adobe Reader, Windows Media Player, Windows Photo Viewer, which are available as a download from the internet.

Digital equipment

You will need access to:

  • A digital video recording device and/or a digital camera and associated software to save and upload video, image and audio files to OpenSpace. Many mobile phones and smart phones include this technology.
  • Software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as a free download from the internet.

Equipment

You will need access to a digital video recording device and/or a digital camera and associated software to save and upload video, audio and image files to OpenSpace. Many mobile phones and smart phones include this technology.

You will also need access to software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc are available as a download from the internet.

Some assessments include a component for you to record an audio or video. The requirements for these vary depending on the assessment. If you are unable to conduct these in the workplace and this is a requirement of the assessment, you have the option of engaging with friends, family and other students to record this via other means, such as Skype.

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.

Subjects

Once you are enrolled in this course, you will receive access to the first Module, which contains the first set of units for the course. When you have successfully completed those units, you'll be given access to the next Module. 

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.

Module 1

  • Model high standards of management performance and behaviour
  • Enhance organisation's image
  • Make informed decisions
  • Plan to achieve team outcomes
  • Lead team to develop cohesion
  • Participate in and facilitate work team
  • Liaise with management
  • Create opportunities to maximise innovation within the team
  • Organise and agree upon effective ways of working
  • Support and guide colleagues
  • Reflect on how the team is working

Module 2

  • Provide information to the work team about WHS policies and procedures
  • Implement and monitor participation arrangements for managing WHS
  • Implement and monitor organisational procedures for providing WHS training
  • Implement and monitor organisational procedures and legal requirements for identifying hazards and assessing and controlling risks
  • Implement and monitor organisational procedures for maintaining WHS records for the team

Module 3

  • Implement operational plan
  • Implement resource acquisition
  • Monitor operational performance

Module 4

  • Implement continuous improvement systems and processes
  • Monitor and review performance
  • Provide opportunities for further improvement
  • Contribute to quality customer service standards
  • Implement customer service systems
  • Implement team customer service standards

Module 5

  • Plan and complete own work schedule
  • Monitor own work performance
  • Coordinate professional development
  • Define project
  • Develop project plan
  • Administer and monitor project
  • Finalise project
  • Review project

Module 6

  • Identify and source information needs
  • Collect, analyse and report information
  • Implement information systems
  • Prepare for information system changes

Module 7

  • Collect, analyse and communicate information and ideas
  • Develop trust and confidence as leader
  • Develop and maintain networks and relationships
  • Manage difficulties into positive outcomes
  • Identify context for communication
  • Clarify message and engage communication
  • Take follow-up actions

Payment Options

Pay in Full

You can choose to pay your course fees in full upon enrolment and benefit from a 10% discount (unless otherwise advertised).

Pay 50% & Payment Plan Combo

You can also choose to pay 50% of your total course fees upon enrolment and the balance on a Payment Plan.  When you do, you’ll benefit from 50% of the standard Pay in Full discount (unless otherwise advertised).

Payment Plan

You can choose to pay for your course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.

Zip Money Payment Plan

If you need a little more flexibility with your finances and would like to pay off your course fees over a longer period of time, we can assist by organising Zip Money to pay your course fees directly to us on your behalf, and you pay this loan back to Zip Money over an agreed period of time. Zip Money provides you flexible options of selecting a 24, 36 or 48 months interest-free, payment plan (dependant on which course you’re enrolling into) to suit your lifestyle, giving you more flexibility than ever before.

BPAY®

With BPAY®, you’re able to pay quickly and securely, 24/7 through your internet, mobile or phone banking service. You can choose when, how much and from which account to pay from - whatever works for you. BPAY® is only available when paying in full. Call an Enrolment Consultant to find out more. 

BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY® is right for you by reading the terms and conditions available from your Financial Institution.

Trainers

Chris Jones

Chris holds a Diploma of Leadership and Management, has almost 15 years experience in this field and is a Director of two private companies. He is an inspirational leader who tells stories that inspire action while at the same time is grounded in financial information that levers the business. Respected as a credible voice in decision making, finding strategic financing partners, and establishing governance boundaries, Chris earns a seat at the table wherever he serves. Chris has been in education for over 6 years, working with domestic students. He is passionate about education and thrives on empowering others to succeed.

Rosalie Pellew

Rosalie Pellew has over 30 years' experience in customer engagement; workplace training and assessment; facilitating adult education; leading and coaching customer contact teams; and supporting on-line learning students.

Rosalie’s experience spans various industries from retail and telecommunications to food production. Rosalie has been in Vocational Education and Training (VET) sector for over 14 years.

Pursuing her passion for adult education, Rosalie refocused into student services to assist students through their learning journey and beyond to training and assessing. She holds a Certificate IV in Training & Assessment, Diplomas in Teaching, Adult Education, Business Administration, Business and Leadership & Management.

Tanya Galey

Tanya has many years of experience working in the Airline Industry through her role at World Aviation Systems who represent various airlines here in Sydney (Air Tahiti Nui and Hawaiian Airlines to name a few).  She has extensive knowledge of Sales, marketing, reservations and the general business operations of an Airline. Through her role at World Aviation she travelled extensively and gained knowledge on various destinations first hand. Tanya has been teaching Certificate III and Diploma of Tourism for the past 10 years to pass on her passion/knowledge for the Tourism Industry to her students. Recently Tanya has received her Certificate IV in Business Administration to supplement her current role as Operations Manager of a financial planning firm. While still consulting with the travel industry she has been in the financial Industry for the past 5 years developing relevant policies/procedures and complying with regulatory practices.

Tanya’s qualifications are Diploma of Tourism, Certificate IV in Tourism, Certificate III in Tourism , Certificate IV in Training & Assessment and Certificate IV in Business Administration.

Industry Connections

Membership

Students of this course will receive a membership to these organisation(s)

The Institute of Managers and Leaders is a non-profit Membership organisation and the gold standard-setting professional body for management and leadership competence and excellence. IML passionately believes that great leadership is the first step towards a better world and for 76 years, they have been supporting professionals on their leadership journey in keeping with the vision – “Creating better managers and leaders for a better society”.

Extra Benefits

When you complete your membership form, you will receive a 12-month affiliate membership with the Institute of Managers and Leaders (previously known as the Australian Institute of Management). IML is a key industry membership organisations for managers at a variety of levels. IML membership at this level provides learners with a many benefits such as access to e-newsletters, blogs, events, and online resources.

 

SAVE 20% OFF

Selected course fees when you pay upfront.

Voucher code: MAY22

Offer ends on Sunday 22nd May 2022 at 11:59pm AEST.

*Terms & conditions

Course at a Glance

icon for career outcomes

Career Outcomes

  • checkCoordinator
  • checkLeading Hand
  • checkSupervisor
  • checkTeam Leader
computer

Delivery Method

Online

credit_score

Payment

Flexible payment options available

Recognition

Nationally recognised

Nationally Recognised Training

Course at a Glance

icon for career outcomes

Career Outcomes

  • checkCoordinator
  • checkLeading Hand
  • checkSupervisor
  • checkTeam Leader
computer

Delivery Method

Online

credit_score

Payment

Flexible payment options available

Recognition

Nationally recognised

Nationally Recognised Training

SAVE 20% OFF

Selected course fees when you pay upfront.

Voucher code: MAY22

Offer ends on Sunday 22nd May 2022 at 11:59pm AEST.

*Terms & conditions

Step into leadership roles with confidence and a strong set of management skills by studying this nationally recognised qualification online.

Please note that on 18th October 2020, this course was superseded and replaced by BSB40520 Certificate IV in Leadership and Management. You can still enrol, however at the moment, the new course is not yet available. Open Colleges will communicate with you in due course once the new course is available.

What you'll learn

  • This online leadership and management course will teach you how to communicate with team members to build effective working relationships and get the best out of a team.
  • You will also learn how to put an operational plan in place, develop work priorities and put workplace information systems into practice.
  • The online management certification will equip you with a working understanding of leadership principles, and how to promote innovation and continuous improvement within a business and a team.

Why study this course?

  • When you complete your first module, you will receive a 12-month affiliate membership with the Institute of Managers and Leaders (previously known as the Australian Institute of Management). IML is a key industry membership organisations for managers at a variety of levels. IML membership at this level provides learners with a many benefits such as access to e-newsletters, blogs, events, and online resources.

  • The Certificate IV is a great pathway into further study, including the BSB51918 Diploma of Leadership and Management.

  • Open Colleges’ flexible online learning model means you get the skills you need to get ahead without having to attend classes. You simply log-in to your online campus, OpenSpace, and study wherever you want, whenever you want.

 

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

Potential career outcomes

  • Coordinator
  • Leading Hand
  • Supervisor
  • Team Leader
Course number E1057
Qualification name BSB42015 Certificate IV in Leadership and Management
Course duration Maximum 18 months
Delivery Method Online
Recognition Nationally Recognised Nationally Recognised Training
Assessments Audio, Case studies, Portfolio of evidence, Presentations, Short-answer questions, Video, Written reports
Awarded by Open Colleges Pty Ltd (Provider number: 90796)

Education

You will need to have completed year 10, or equivalent. Equivalency can be demonstrated by one of the following:

  • A qualification at Certificate II level or higher OR
  • 2 years of industry experience in a role that requires the use of written documentation and communication.

Minimum age

You will need to be at least 18 years old.

English

This course involves reading and undertaking a range of written assessments, as well as engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires the successful completion of English to Year 10 level.

If you haven't successfully completed English at Year 10 level, you can demonstrate equivalency through one of the following:

  • Successful completion of a Nationally Recognised Training qualification at Certificate II level or higher; or
  • 2 years relevant industry experience in a role that requires the use of written documentation and communication

Open Colleges recognises that not all people are able to read, write and perform calculations to the same standard. See the Language, Literacy and Numeracy Considerations section for more information on tools, resources and support services provided to you by Open Colleges.

Computing

Minimum specifications for your computer are:

  • Microsoft Office 2013 or equivalent
  • Broadband internet connection
  • 4GB of RAM
  • 2 Ghz or faster processer (Intel i3 or i5 processor recommended)
  • CD-ROM or DVD drive
  • PDF Reader (Adobe Acrobat Reader recommended)
  • Printer and associated software
  • Scanner and associated software  
  • Video and audio recording hardware and supportive software. 
  • File compression software.

Windows users:

  • Microsoft Windows 8 or higher recommended (Windows 10 recommended)
  • 2 Ghz or faster processer (Intel i3 or i5 processor recommended)
  • Adobe Flash Player 11 or higher

Mac OS users:

  • Mac OSX v10.10 (Yosemite) or higher
  • 2 Ghz or faster processer (Intel i3 or i5 processor recommended)

You will also need access to Macromedia Flash player and access to software to view online videos and images, such as Adobe Reader, Windows Media Player, Windows Photo Viewer, which are available as a download from the internet.

Digital equipment

You will need access to:

  • A digital video recording device and/or a digital camera and associated software to save and upload video, image and audio files to OpenSpace. Many mobile phones and smart phones include this technology.
  • Software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as a free download from the internet.

Equipment

You will need access to a digital video recording device and/or a digital camera and associated software to save and upload video, audio and image files to OpenSpace. Many mobile phones and smart phones include this technology.

You will also need access to software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc are available as a download from the internet.

Some assessments include a component for you to record an audio or video. The requirements for these vary depending on the assessment. If you are unable to conduct these in the workplace and this is a requirement of the assessment, you have the option of engaging with friends, family and other students to record this via other means, such as Skype.

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.

Once you are enrolled in this course, you will receive access to the first Module, which contains the first set of units for the course. When you have successfully completed those units, you'll be given access to the next Module. 

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.

Module 1

  • Model high standards of management performance and behaviour
  • Enhance organisation's image
  • Make informed decisions
  • Plan to achieve team outcomes
  • Lead team to develop cohesion
  • Participate in and facilitate work team
  • Liaise with management
  • Create opportunities to maximise innovation within the team
  • Organise and agree upon effective ways of working
  • Support and guide colleagues
  • Reflect on how the team is working

Module 2

  • Provide information to the work team about WHS policies and procedures
  • Implement and monitor participation arrangements for managing WHS
  • Implement and monitor organisational procedures for providing WHS training
  • Implement and monitor organisational procedures and legal requirements for identifying hazards and assessing and controlling risks
  • Implement and monitor organisational procedures for maintaining WHS records for the team

Module 3

  • Implement operational plan
  • Implement resource acquisition
  • Monitor operational performance

Module 4

  • Implement continuous improvement systems and processes
  • Monitor and review performance
  • Provide opportunities for further improvement
  • Contribute to quality customer service standards
  • Implement customer service systems
  • Implement team customer service standards

Module 5

  • Plan and complete own work schedule
  • Monitor own work performance
  • Coordinate professional development
  • Define project
  • Develop project plan
  • Administer and monitor project
  • Finalise project
  • Review project

Module 6

  • Identify and source information needs
  • Collect, analyse and report information
  • Implement information systems
  • Prepare for information system changes

Module 7

  • Collect, analyse and communicate information and ideas
  • Develop trust and confidence as leader
  • Develop and maintain networks and relationships
  • Manage difficulties into positive outcomes
  • Identify context for communication
  • Clarify message and engage communication
  • Take follow-up actions

Pay in Full

You can choose to pay your course fees in full upon enrolment and benefit from a 10% discount (unless otherwise advertised).

Pay 50% & Payment Plan Combo

You can also choose to pay 50% of your total course fees upon enrolment and the balance on a Payment Plan.  When you do, you’ll benefit from 50% of the standard Pay in Full discount (unless otherwise advertised).

Payment Plan

You can choose to pay for your course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.

Zip Money Payment Plan

If you need a little more flexibility with your finances and would like to pay off your course fees over a longer period of time, we can assist by organising Zip Money to pay your course fees directly to us on your behalf, and you pay this loan back to Zip Money over an agreed period of time. Zip Money provides you flexible options of selecting a 24, 36 or 48 months interest-free, payment plan (dependant on which course you’re enrolling into) to suit your lifestyle, giving you more flexibility than ever before.

BPAY®

With BPAY®, you’re able to pay quickly and securely, 24/7 through your internet, mobile or phone banking service. You can choose when, how much and from which account to pay from - whatever works for you. BPAY® is only available when paying in full. Call an Enrolment Consultant to find out more. 

BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY® is right for you by reading the terms and conditions available from your Financial Institution.

Chris Jones

Chris holds a Diploma of Leadership and Management, has almost 15 years experience in this field and is a Director of two private companies. He is an inspirational leader who tells stories that inspire action while at the same time is grounded in financial information that levers the business. Respected as a credible voice in decision making, finding strategic financing partners, and establishing governance boundaries, Chris earns a seat at the table wherever he serves. Chris has been in education for over 6 years, working with domestic students. He is passionate about education and thrives on empowering others to succeed.

Rosalie Pellew

Rosalie Pellew has over 30 years' experience in customer engagement; workplace training and assessment; facilitating adult education; leading and coaching customer contact teams; and supporting on-line learning students.

Rosalie’s experience spans various industries from retail and telecommunications to food production. Rosalie has been in Vocational Education and Training (VET) sector for over 14 years.

Pursuing her passion for adult education, Rosalie refocused into student services to assist students through their learning journey and beyond to training and assessing. She holds a Certificate IV in Training & Assessment, Diplomas in Teaching, Adult Education, Business Administration, Business and Leadership & Management.

Tanya Galey

Tanya has many years of experience working in the Airline Industry through her role at World Aviation Systems who represent various airlines here in Sydney (Air Tahiti Nui and Hawaiian Airlines to name a few).  She has extensive knowledge of Sales, marketing, reservations and the general business operations of an Airline. Through her role at World Aviation she travelled extensively and gained knowledge on various destinations first hand. Tanya has been teaching Certificate III and Diploma of Tourism for the past 10 years to pass on her passion/knowledge for the Tourism Industry to her students. Recently Tanya has received her Certificate IV in Business Administration to supplement her current role as Operations Manager of a financial planning firm. While still consulting with the travel industry she has been in the financial Industry for the past 5 years developing relevant policies/procedures and complying with regulatory practices.

Tanya’s qualifications are Diploma of Tourism, Certificate IV in Tourism, Certificate III in Tourism , Certificate IV in Training & Assessment and Certificate IV in Business Administration.

Membership

Students of this course will receive a membership to these organisation(s)

The Institute of Managers and Leaders is a non-profit Membership organisation and the gold standard-setting professional body for management and leadership competence and excellence. IML passionately believes that great leadership is the first step towards a better world and for 76 years, they have been supporting professionals on their leadership journey in keeping with the vision – “Creating better managers and leaders for a better society”.

When you complete your membership form, you will receive a 12-month affiliate membership with the Institute of Managers and Leaders (previously known as the Australian Institute of Management). IML is a key industry membership organisations for managers at a variety of levels. IML membership at this level provides learners with a many benefits such as access to e-newsletters, blogs, events, and online resources.

 

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