Please note - This course is not currently offered by Open Colleges. Register your interest and get notified of any updates.
Become indispensable around the office with the nationally recognised BSB40215 Certificate IV in Business.
Throughout this course you'll learn how to conduct market research and support the marketing activities of a business.
You'll also polish up your presentation skills and develop valuable human resources experience to help turn you into business all-rounder. This course also includes important knowledge on delivering exceptional customer service.
The BSB40215 Certificate IV in Business is perfect for those who are looking for a recognised business qualification and want to get their foot in the door of a corporate career.
If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.
You will need to be at least 17 years old. If you are under 18 your application must be signed by a parent or guardian.
This course involves reading learning content and undertaking a range of written assessments and engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires the successful completion of English to Year 12 level.
If you haven't successfully completed English at Year 12 level, you can demonstrate equivalency through one of the following:
Successful completion of a Nationally Recognised Training qualification at Certificate III level or higher; or
3 years relevant industry experience in a role that requires the use of written documentation and communication.
Open Colleges recognises that not all people are able to read, write and perform calculations to the same standard. See the Language, Literacy and Numeracy Considerations section for more information on tools, resources and support services provided by Open Colleges.
Access to others
This course includes a requirement to record video and/ or audio roleplays. These will require participation by 1-2 other people sourced by you.
Tools and equipment
You will need to purchase specific tools and equipment for this course. Click here to view the complete list of materials, equipment and tools required for this course. IT Requirements It is recommended that students have the following hardware and additional software:
Microsoft Windows 7 or higher (Windows 10 recommended)
Mac OS 10.11 (El Capitan) or higher Note: (Microsoft Office 365 can only guarantee support on the current release of Mac OS, plus two previous versions. Older versions may work but may have issues)
Processor: 2 GHz or faster, 2-core
Memory: 8GB of RAM or higher z916GB recommended)
Hard Drive: Space 2 GB free disk space
Browser: Chrome is the preferred browser for students
Microsoft Windows 7 or higher (Windows 10 recommended)
Microsoft Office 2017 or later (including MS Office 365). Note: if using an equivalent office software (such as Open Office or Apple Pages etc), ensure that documents can be formatted correctly and exported to common file formats
Audio recording Software (Voice recorder app, Garageband, or Audacity)
Video editing software (iMovie, Video Editor app)
File compression software
Internet Connection: DSL, Cable, or Satellite with at least 2mbps upload speed Note: it is strongly recommended that you have access to the Internet from home. Expecting to access your course from your work internet or a public network like a library or coffee shop may be impractical due to your average weekly study hours.
Printer/Scanner: Access to printing/scanning devices or facilities may be required for certain course activities
1280 x 800 display (1280 x 1024 recommended) with 16-bit colour and 512 MB of V RAM
Speakers or headset for audio playback
Microphone for audio recording
Webcam or equivalent (such as a smartphone with video recording capability)
E-Mail Capability: Access to e-mail through an e-mail program or web-based e-mail system (e.g., Gmail, Hotmail, Mail for Android or Mail for iOS apps)
You will need access to:
A digital video recording device and/or a digital camera and associated software to save and upload video, image and audio files to OpenSpace. Many mobile phones and smart phones include this technology.
Software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as a free download from the internet.
Language, Literacy and Numeracy
Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.
Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements. Please download the course guide for current information about the course and its status.
Module 1: Marketing and Research
Promote products and services
Plan promotional activities
Coordinate promotional activities
Review and report promotional activities
Analyse and present research information
Gather and organise information
Research and analyse information
Module 2: Communication
Write complex documents
Prepare final text
Make a presentation
Prepare a presentation
Deliver a presentation
Review the presentation
Module 3: Administration and Workplace document
Coordinate business resources
Determine resource requirements
Acquire and allocate resources
Monitor and report on resource allocation and usage
Support the recruitment selection and induction of staff
Plan for recruitment
Plan for selection
Support selection process
Induct successful candidate
Module 4: Management and WHS
Lead a diverse workforce
Identify the dimensions of workforce diversity
Factor diversity into team plans and operations
Engage with a diverse workforce
Support and encourage diverse workforce members
Implement and monitor WHS policies, procedures, and programs to meet legislative requirements
Provide information to the work team about WHS policies and procedures
Implement and monitor participation arrangements for managing WHS
Implement and monitor organisational procedures for providing WHS training
Implement and monitor organisational procedures and legal requirements for identifying hazards and assessing and controlling risks
Implement and monitor organisational procedures for maintaining WHS records for the team
Module 5: Finance and Customer service
Maintain financial records
Maintain daily financial records
Maintain general ledger
Monitor cash control
Coordinate implementation of customer service
Advise on customer service needs
Support implementation of customer service strategies
You can choose to pay your course fees in full upon enrolment and benefit from a 10% discount (unless otherwise advertised).
Pay 50% & Payment Plan Combo
You can also choose to pay 50% of your total course fees upon enrolment and the balance on a Payment Plan. When you do, you’ll benefit from 50% of the standard Pay in Full discount (unless otherwise advertised).
You can choose to pay for your course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.
With BPAY®, you’re able to pay quickly and securely, 24/7 through your internet, mobile or phone banking service. You can choose when, how much and from which account to pay from - whatever works for you. BPAY® is only available when paying in full. Call an Enrolment Consultant to find out more.
BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY® is right for you by reading the terms and conditions available from your Financial Institution.
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