Get the skills, knowledge and practical experience you need to start a career in the Individual Support (Home and Community) sector, with Open Colleges’ CHC33015 Certificate III in Individual Support (Home and Community).

Why study this course?

  • This course will take you from beginner to professional Support Worker in a maximum of 12-months. You will get a solid education in the fundamentals of providing care to your clients in their home and out in the community.
  • A structured work placement during your studies gives you practical experience in a real-world workplace where you can put your learning into practice and gain industry exposure.
  • The course will qualify you to work in a variety of care roles, so you have a number of employment avenues you can explore, including: accommodation support worker, home care assistant, residential care worker, family support worker, personal care giver, community care worker, nursing support assistant.
  • Studying with Open Colleges is fully flexible. You don’t have to give up your job or sacrifice your lifestyle to study. You simply login to the online campus to access all your learning materials, whenever and wherever you like, and make your way through the course at a pace that suits you.
  • You will be supported through your studies by a team of experienced Trainers and Assessors, who are there to answer any questions you have and provide feedback on your progress.
Course number E1395
Qualification name CHC33015 Certificate III in Individual Support (Home and Community)
Course duration Self paced - maximum of 12 months
Recommended hours per week 24.0
Qualification level Certificate III
Delivery method Online with Work Placement (via OpenSpaceX)
Recognition Nationally Recognised Nationally Recognised Training
Assessments Multiple choice questions, Role plays, Workplace assessments, Written assessments
Awarded by Integrated Care & Management Training Pty Ltd (Provider number: 90197)

About the course

The industry

The past five years has seen strong growth in the aged and disability sector, with 221,400 workers currently employed.

Over the next five years, this number is expected to grow to 276,100 by 2025.

Source: Australian Government Job Outlook (https://joboutlook.gov.au/)

Who this course is for

This course is perfect for people who want to start a career as a Support Worker. It’s also beneficial for those who are already working in the area but need to formalise their qualifications in order to take the next step in their career.

 

If you are an existing worker or have experience in the related industry, please inform our enrolment consultants during your enrolment conversation. You may be eligible to enrol as an existing worker and complete your studies faster. Please note - limitations do apply.

Potential career outcomes

  • Accommodation Support Worker
  • Aged Care Support Worker
  • Care Assistant
  • Community Care Worker
  • Residential Care Worker

What you'll learn

During the course, you will learn:

  • About the human body and how to support its healthy functioning
  • How to facilitate the empowerment of older people
  • How to facilitate the empowerment of people with disability
  • How to work with a diverse range of people
  • The legal and ethical requirements for working in a care role
  • The skills to meet personal client support needs
  • How to tailor support to meet the needs of individual clients
  • How to support client independence and wellbeing
  • How to work effectively within the health and community care sector
  • How to assist and support clients to participate in community settings
  • How to work safely when providing direct client care
  • How to provide home and community support services
  • How to support relationships between carers and families

Learning materials

Your learning materials are accessed through our online platform OpenSpaceX. These learning materials include

  • Learning content
  • Media
  • Additional resources
  • Learning activities
  • Self-checks

RTO partnership information

This course is offered by Open Colleges on behalf of Integrated Care & Management Training (provider Number 90197)

Academic information

Open Colleges may make changes to the course from time to time to reflect changes introduced to the relevant Training Package or other regulatory requirements.

Module 1

  • Follow safe work practices for direct client care
  • Follow safe work practices for manual handling
  • Follow safe work practices for infection control
  • Contribute to safe work practices in the workplace
  • Reflect on own safe work practices

Module 2

  • Recognise and support individual differences
  • Promote independence
  • Support physical wellbeing
  • Support social, emotional and psychological wellbeing

Module 3

  • Reflect on own perspectives
  • Appreciate diversity and inclusiveness, and their benefits
  • Communicate with people from diverse backgrounds and situations
  • Promote understanding across diverse groups

Module 4

  • Determine personal support requirements
  • Maximise participation
  • Provide personal support
  • Complete reporting and documentation

Module 5

  • Work with information about the human body
  • Recognise and promote ways to support healthy functioning of the body

Module 6

  • Identify and respond to legal requirements
  • Identify and meet ethical responsibilities
  • Contribute to workplace improvements

Module 7

  • Identify opportunities for community participation and social inclusion
  • Implement strategies for community participation and inclusion according to the individualised plan
  • Identify, address and monitor barriers to community participation and social inclusion

Module 8

  • Communicate effectively with people
  • Collaborate with colleagues
  • Address constraints to communication
  • Report problems to supervisor
  • Complete workplace correspondence and documentation
  • Contribute to continuous improvement

Module 9

  • Determine support needs
  • Provide support services
  • Monitor support activities
  • Complete reporting and documentation

Module 10

  • Determine requirements of individual plan
  • Establish relationship in the home
  • Operate respectfully in the home
  • Complete reporting and documentation

Module 11

  • Demonstrate commitment to empowerment for people with disability
  • Foster human rights
  • Facilitate choice and self-determination

Module 12

  • Include carers and family members as part of the support team
  • Assess and respond to changes in the care relationship
  • Monitor and promote carer rights, health and well being

Module 13

  • Develop relationships with older people
  • Provide services to older people
  • Support the rights of older people
  • Promote health and re-ablement of older people

Assessment details

  • Multiple choice questions
  • Role plays
  • Workplace assessments
  • Written assessments

Recognition of Prior Learning

We understand that you may already have many skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process.

Our Credit Transfer & Recognition of Prior Learning Policy, available in the Key Student Information section of our website, provides more information about our RPL process. Alternatively, you can contact an Enrolment Consultant to discuss your RPL options. 

Course duration

The duration for the course is self paced - maximum of 12 months. As a self-paced online course, the time it will take you to complete is flexible and dependent on ability and time available.

Qualification awarded

Upon successful completion of this course you will receive a nationally recognised CHC33015 Certificate III in Individual Support (Home and Community) from Integrated Care & Management Training Pty Ltd (Provider number:90197)

Work placement

What is a work placement?

A work placement is the part of your course where you learn and are assessed in a place of work related to your course which has been approved by Open Colleges.

At your work placement, you'll get practical, hands on experience under the guidance of your supervisor. Your supervisor will be someone with involvement in industry, who can mentor you during your placement.

What are the benefits?

  • By undertaking a work placement you’ll get a chance to put the knowledge you’ve learned on your course into practice.
  • You’ll also develop practical, on-the-job skills and could make contacts that could help you find a job once you graduate.
  • Work placement is often the most rewarding part of a student’s course. Working face-to-face with clients and colleagues in your chosen field makes a huge difference to your career confidence.

How do I find a work placement?

You’ll need to find a work placement yourself and ensure it’s approved by Open Colleges. When looking for a suitable work placement host organisation, have a think about the following:

  • Are you already working or volunteering in the industry your course is related to? You could potentially do your work placement at your current place of work or have contacts that could recommend a suitable work place. Ask around!
  • If you’re entering a new industry, do some research and start thinking about organisations you could approach. We have plenty of resources available to help with approaching and finding a suitable work placement organisation.

Cost of work placement

All costs of work placement, including any placement fees charged by the host organisation (whether to the student or Open Colleges), cost of statutory checks and vaccinations, travel, accommodation, and uniforms are the responsibility of the student. These fees will vary and are dependent on your location within Australia.

  • Costs for statutory checks will range between $0 - $100 dependent on the type of check you select and your state.
  • Costs for vaccinations will very between practitioners, please refer to your GP for approximate costs.
  • Placement fees will vary, please discuss this with your intended host organisation for approximate costs.

Work placement hours

This course contains a minimum of 160 hours of work placement.

Host organisation

Host Organisation

You will need to undertake your work placement in a home and community care organisation such as residential aged care facilities, group homes, day care centres, home care environments, and community support settings. The specific requirements of the workplace are outlined in the Workplace Assessment Guide which can be found in OpenSpaceX.

There are a number of statutory checks that may be required by workplaces, such as a National Police Check, Working with Children Check (or state equivalent), a First Aid Certificate and signing of a Confidentiality Agreement and Code of Conduct. These may vary by state. In addition, individual workplaces may impose additional requirements on students undertaking work placement. You will be responsible for the costs of any such checks or requirements.

Immunisations

Please note that your host organisation may require you to provide an up-to-date immunisation history to verify current and active immunisations prior to the commencement of your work placement. Open Colleges has no control over these requirements, so if you are unable to provide this, you will need to discuss it with your intended Host Organisation.

It should also be noted that some immunisations, such as Hepatitis B and COVID-19, need multiple injections to be administered over a specific time period before you are deemed immune. It is important that you consult with your GP as soon as possible to avoid delays in starting your work placement.

Supervisor requirements

For home and community care settings, your workplace supervisor will need to have:

  • A Certificate III in Individual Support qualification or equivalent
  • At least 1 years’ industry experience

For residential aged care settings, the workplace supervisor will need to have:

  • At least 3 years’ industry experience in the aged care sector, and
  • Hold a Certificate IV qualification specialising in Aged Care, or
  • Enrolled Nurse, or
  • Registered Nurse

Recommendation

Open Colleges recommends that you consider the work placement options in your local area and any associated costs prior to enrolling in this course.

Requirements

There are a number of statutory checks that may be required by workplaces, such as a

  • National Police Check,
  • NDIS Worker Screening,
  • Working with Children Check (or state equivalent),
  • Occupational Assessment,
  • Screening and vaccination against infectious disease including COVID-19, and
  • Signing of Codes of Conduct, Confidentiality Agreements, or other declarations.

In addition, individual workplaces may impose additional requirements on students undertaking work placement. You will be responsible for the costs of any such checks or requirements.

Whilst it is not a requirement to hold a current First Aid Certificate to undertake work placement in a home and community care setting, workplaces have the right to request this.

More information can be found in the Workplace Assessment Guide.

Requirements

Entry Requirements

There are no mandated education entry requirements for this qualification, per the CHC Community Services Training Package.

Students must be 18 years of age to enrol in this course.

It is also recommended that students

  • Have language, literacy and numeracy skills that ensure the ability to read and comprehend technical terms and communicate effectively through email. These skills are equivalent to those that would be required to successfully complete year 12.
  • Have access to a modern computer with high-speed internet.
  • Have access to a device with audio / video playback capabilities.
  • Have basic computing skills including the ability to make a short video.

Physical requirements

Students will need to be reasonably physically fit to undertake the work placement as the tasks and activities associated with the work placement may involve manual handling and other physical activities. Where first aid is a requirement of the host organisation, you will be required to complete 2 minutes of uninterrupted CPR on an adult manikin placed on the floor.

Language, Literacy and Numeracy

Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.

Payment options

Pay in Full

You can choose to pay your course fees in full upon enrolment and benefit from a 10% discount (unless otherwise advertised).

Pay 50% & Payment Plan Combo

You can also choose to pay 50% of your total course fees upon enrolment and the balance on a Payment Plan.  When you do, you’ll benefit from 50% of the standard Pay in Full discount (unless otherwise advertised).

Payment Plan

You can choose to pay for your course in weekly or fortnightly instalments. By paying in instalments, you can schedule your payments around your regular outgoings and get ahead without breaking the bank. Open Colleges payment plans are interest-free.

Zip Money Payment Plan

If you need a little more flexibility with your finances and would like to pay off your course fees over a longer period of time, we can assist by organising Zip Money to pay your course fees directly to us on your behalf, and you pay this loan back to Zip Money over an agreed period of time. Zip Money provides you flexible options of selecting a 24, 36 or 48 months interest-free, payment plan (dependant on which course you’re enrolling into) to suit your lifestyle, giving you more flexibility than ever before.

BPAY®

With BPAY®, you’re able to pay quickly and securely, 24/7 through your internet, mobile or phone banking service. You can choose when, how much and from which account to pay from - whatever works for you. BPAY® is only available when paying in full. Call an Enrolment Consultant to find out more. 

BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY® is right for you by reading the terms and conditions available from your Financial Institution.

Studying online with Open Colleges

Flexibility - study at your own pace

When you study online with Open Colleges you’re in control.

You can choose to complete your course quickly, or keep to a steady pace. Learning is fully flexible so you can fit your everyday commitments around your studies.

Everything you need to study is online so you can study wherever you like – but that doesn’t mean you’re on your own.

OpenSpaceX is our online learning platform. It’s where you’ll go to access your learning materials, contact your expert trainers and assessors and upload your assessments.

Your online community

What is OpenSpaceX?

Open Colleges offers you a custom-designed online-learning platform called OpenSpaceX.

Your learning platform is the heart of your study experience. This is where you'll navigate through your course materials, contact your trainers and assessors, and connect with other online students.

How to get support

Learning Support

The learning support team will be with you every step of the way, from enrolment to graduation. They’re here to help you get the most out of your online course. They can assist by providing non-academic support - like helping you craft an achievable study plan so that you can graduate in a realistic timeframe. If you’re finding it tough to stay motivated throughout your course, they’ll be there to help keep you on track.

Academic support

Your experienced trainers are available to answer any questions you may have regarding the learning materials or assessments.

Your education manager can also provide you with advice and support regarding the overall course.

Student support

The Student Support team is your one-stop service centre for all student administrative issues – including enrolment, change of contact details, OpenSpaceX support, assessment results and certification.

You can access the Student Support team by email or phone

Work Placement Support

If your course contains work placement, the work placement support team can provide you with support, advice, and resources if you encounter difficulties in securing a workplace for your work placement.

You can access the work placement support team via your trainer and assessor or the student support team.

About Open Colleges

Our history and heritage

Open Colleges has been delivering quality education for over 125 years. During this time, we have honed our unique learning model to become one of Australia’s leaders in online learning.

We’ve achieved this by continuously evolving our approach to meet the needs of our learners by offering flexible, accessible, affordable and supportive courses.

We have helped over 450,000 people in the last decade alone gain the skills to launch, change or take the next step in their careers.

All of us at Open Colleges put the student at the centre of everything we do, whether that’s helping you find the right course, designing a new course, making improvements to our online campus or giving the support you need to reach your goals.

Commitment to quality

With Open Colleges you can:

  • Study nationally recognised qualifications
  • Choose from a wide variety online courses
  • Fit study around your family or work commitments
  • Enrol 365 days of the year
  • Find a payment option that works for you
  • Get academic and student support – online or over the phone
  • Join a community of thousands of like-minded students

Get in touch

Still got a question?

Call an Education Advisor on 1300 161 345 for more details about this course and the enrolment process.

It’s our priority to ensure you enrol in the right course so an Education Advisor will be in touch shortly to discuss your specific goals and what you want to achieve through studying online. They’ll clearly explain the course options that would suit you best and why they would work for you and talk you through how online learning with Open Colleges works.