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Employment Outlook

Front Office Manager

A Front Office Manager is the most senior person within the business support team. They are accountable for maintaining a professional work environment, staff supervision and administrative support as and when required.


Average wage for

Employment Levels

Around 7,700 people are currently employed as Front Office Managers in Australia. This is set to increase slightly to 7,700 people by 2019, according to the Department of Employment.

Employment by State

31.7% of all Front Office Managers are employed in QLD. The area with the lowest number of Front Office Managers is TAS, with only 2.2%.

Gender Split

This is a very female dominated industry with 35.4% of Front Office Managers being male and 64.6% female.

Age Brackets

The median age for Front Office Managers is 40 years. The average age of Front Office Managers matches the average age for all occupations.

Hours Worked

Front Office Managers work an average of 39.5 hours a week which is 1.4 hours lower than the average for all occupations.

Education Level

The majority of Front Office Managers have a Year 12 qualification (34%) or are at a Certificate III/IV level (26%). 66% of people have a Cert III or higher, whilst 34% have a qualification which is Year 12 or lower.

Front Office Manager Duties & Tasks

  • Sort and distribute incoming mail
  • Write business letters, reports and business memoranda using word processing software
  • File paper and documents
  • Operate a range of office machines, like photocopiers and printers
  • Answer telephone enquiries from both customers and company members



*The information provided on this page is from the Department of Employment’s Job Outlook website. All salary ranges are from Payscale. Where jobs are not exact matches, job areas have been used. This information is to be used as a guide only.