Employment Outlook
Supply Chain Customer Service Manager
Average wage for
Employment Levels
There are currently 23 700 people employed as Supply Chain Customer Service Managers in Australia. According to the Department of Employment over the next 5 years (up until the year 2018) the demand for this profession is expected to remain consistent.
Employment by State
The majority of Supply Chain Customers Service Managers are employed within NSW. There are a higher proportion of Supply Chain Customers Service Managers in VIC and QLD than the average for all occupations, while the population in SA, TAS, NT and ACT is close to the national average.
Gender Split
This is a male dominated industry. 42.7% of Supply Chain Customer Service Managers are female and 57.3% are male.
Age Brackets
The median age for Supply Chain Customer Service Managers is 39 years. Supply Chain Customer Service Managers are 1 year younger than the average age for all occupations.
Hours Worked
Supply Chain Customer Service Managers work an average of 37.4 hours a week. This is 2.7 hours less per week than the average for all occupations.
Education Level
The majority of workers employed in this profession have at least a Year 12 qualification. 46% of Supply Chain Customer Service Managers have a qualification that is Certificate III or higher while 29.9% have a qualification that is Year 12 or lower.
Supply Chain Customer Service Manager Duties & Tasks
- Requisitioning supplies from stock and sending orders to production departments and other firms
- Confirming completion of orders and compliance with details specified, signing tally sheets and attaching to checked items
- Receiving and checking purchase requests against inventory records and stock on hand
- Examining orders and compiling data for production schedules
- Checking inventories and preparing delivery schedules
- Examining containers to ensure that they are filled and recording quantities
- Investigating and identifying supply sources and preparing and processing purchase orders
- Providing price and other information about goods to prospective customers
- Counting incoming stock and reconciling it with requisitions, and updating inventory and stock location records
- Establishing and coordinating the operating procedures for receiving, handling, storing and shipping goods
*The information provided on this page is from the Department of Employment’s Job Outlook website. All salary ranges are from Payscale. Where jobs are not exact matches, job areas have been used. This information is to be used as a guide only.
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