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Employment Outlook

Network Support Analyst

A Network Analyst is responsible for the installation, layout, and maintenance of all network components within a company or business. They identify problems within the business and then identify a suitable technical solution and may be called upon to provide a roll out plan for future development.  


Average wage for

Employment Levels

Around 60,200 people are currently employed as Network Support Analysts in Australia. This is set to increase to 75,100 people by 2019, according to the Department of Employment.

Employment by State

37.2% of all Network Support Analysts are employed in NSW. The area with the lowest number of Network Support Analysts is NT, with only 0.2%.

Gender Split

This is a very male dominated industry with 80.6% of Network Support Analysts being male and 19.4% female.

Age Brackets

The most popular age for people working as Network Support Analysts is 35-44 years old, with 39%. A small percentage (0.8%) of people get into this career path older, aged 65 and over. There is also a number of people who enjoy a career as Network Support Analysts, with 6.9% aged 55-59.

Hours Worked

Network Support Analysts work an average of 41.6 hours a week which is 0.7 hours higher than the average for all occupations.

Education Level

The majority of Network Support Analysts have a Bachelor Degree qualification (37.1%) or are at a Post Graduate/ Graduate Diploma or Graduate Certificate level (23.5%). 83.7% of people have a Cert III or higher, whilst 16.3% have a qualification which is Year 12 or lower.

Network Support Analyst Duties & Tasks

  • Analysing information needs and specifying technology to meet those needs
  • Formulating and directing information and communication technology (ICT) strategies, policies and plans
  • Directing the selection and installation of ICT resources and the provision of user training
  • Directing ICT operations and setting priorities between system developments, maintenance and operations
  • Overseeing the security of ICT systems



*The information provided on this page is from the Department of Employment’s Job Outlook website. All salary ranges are from Payscale. Where jobs are not exact matches, job areas have been used. This information is to be used as a guide only.