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education-and-childcare Education and Childcare Service Director careerseducation-and-childcare outlook

Employment Outlook

Service Director

A Service Director monitors the educational services that are being provided and reviews their effectiveness, making sure they are achieving the original goals that have been set out. A Service Director is responsible for not only managing these services, but also reviewing budgets and managing resources.


Average wage for

Employment Levels

Around 130,200 people are currently employed as Service Directors in Australia. This is set to increase slightly to 152,900 people by 2019, according to the Department of Employment.

Employment by State

34% of all Service Directors are employed in NSW. The area with the lowest number of Service Directors is NT, with only 1.3%.

Gender Split

This is a very female dominated industry with 4.7% of Service Directors being male and 95.4% female.

Age Brackets

The most popular age for people working as Service Directors is 25-34 years old, with 25.2%. A small percentage (5.4%) of people get into this career path older, aged 55-59. There is also a number of people who enjoy a career as Service Directors, with 13.3% aged 45-54.

Hours Worked

Service Directors work an average of 37.3 hours a week which is 3.6 hours lower than the average for all occupations.

Education Level

The majority of Service Directors have a Certificate III/IV qualification (31.4%) or are at a Advanced Diploma/Diploma level (29.1%). 75.2% of people have a Cert III or higher, whilst 24.8% have a qualification which is Year 12 or lower.

Service Director Duties & Tasks

  • Monitor the educational services that are being provided
  • Review the effectiveness of the educational services against goals
  • Review budgets
  • Manage resources
  • Administrative tasks



*The information provided on this page is from the Department of Employment’s Job Outlook website. All salary ranges are from Payscale. Where jobs are not exact matches, job areas have been used. This information is to be used as a guide only.