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Employment Outlook

Case Worker

A case worker might help to provide assistance and support to children, young people, families and communities. They work in a number of circumstances to support the lives of others. They aim to assist people to live their best lives, so the difference people in this profession make is almost limitless.


Average wage for

Employment Levels

Around 34,000 people are currently employed as Case Workers in Australia. This is set to increase to 44,400 people by 2019, according to the Department of Employment.

Employment by State

33% of all Case Workers are employed in VIC. The area with the lowest number of Case Workers is NT, with only 1.5%.

Gender Split

This is a very female dominated industry with 15.6% of Case Workers being male and 84.4% female.

Age Brackets

The most popular age for people working as Case Workers is 35-44 years old, with 30.4%. A small percentage (5.4%) of people get into this career path older, aged 60-64. There is also a number of people who enjoy a career as Case Workers, with 8.1% aged 55-59.

Hours Worked

Case Workers work an average of 35.4 hours a week which is 5.5 hours lower than the average for all occupations.

Education Level

The majority of Case Workers have a Bachelor Degree qualification (64.4%) or are at a Post Graduate/ Graduate Diploma or Graduate Certificate level (27.1%). 98.7% of people have a Cert III or higher, whilst 1.3% have a qualification which is Year 12 or lower.

Case Worker Duties & Tasks

  • Perform assessments to identify problems and where resources are needed for client
  • Formulate treatment plans
  • Coordinate care services required for client
  • Engage with external professionals or agencies who may be able to help client further
  • Administration, making sure case files are kept up-to-date for each client



*The information provided on this page is from the Department of Employment’s Job Outlook website. All salary ranges are from Payscale. Where jobs are not exact matches, job areas have been used. This information is to be used as a guide only.