Open Colleges

Introducing our new online Business courses!

by Lisa Matlin
Posted: February 10, 2022

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                 At Open Colleges, we’ve recently launched two new business administration courses - and the best part is, they’re all online! So, if you’re looking to study a business course, look no further. We now offer the BSB30120 Certificate III in Business (Records & Information Management) and the BSB30120 Certificate III in Business (Customer Engagement).

Keep reading for more information on these exciting new courses.

Become a Record Management whiz with the BSB30120 Certificate III in Business (Records & Information Management)

This specialised and versatile business course is suitable for everyone. It’s perfect if you have no business experience and wish to launch a career in records and information management. It’s also a great choice if you’re already working in business and want to move into this specialised area, advance your career and boost your job prospects. Plus - if you run your own business, this course will be invaluable. You’ll learn how to effectively use business software and produce your own business documents without having to rely on someone else.

You will learn multi-functional and in-demand business skills, including effective communication, teamwork, and critical thinking skills. You’ll also learn specialised skills, including how to design and produce spreadsheets and business documents, and how to control, retrieve and maintain records for an entire office. With this qualification behind you, you could apply for the following careers: Administration Officer, Records Officer, Assistant Registry Officer, Human Resources Administrator, Information Officer.

Become a Customer Service Pro with the BSB30120 Certificate III in Business (Customer Engagement)

There are many advantages to studying this course. Not only will you learn core business and office skills, but you’ll also learn all the fundamentals of assisting customers – even the difficult ones! Learn how to communicate more effectively, assist with customer difficulties, and process customer complaints. You’ll also learn how to provide advice on services and products. So, if you’re looking to gain employment in an office or sales environment, this is the perfect course for you. It will look impressive on your resume and some career outcomes are: Clerical officer, Customer Service Representative or General Clerk.

Are these Online courses Nationally Recognised?

Absolutely! When you complete the course, you’ll become the proud owner of a nationally recognised certificate that can be used Australia-wide. Qualifications from Open Colleges carry the same level of recognition as courses delivered on-campus in a classroom setting.

Can you tell me more about how Online Learning works?

Sure thing! With online learning, there are no classrooms and no timetables. We know life is busy and complicated enough. With online learning you’re in control. You choose when you want to study, morning, noon, or night. Simply log on to our world class learning platform OpenSpace to get access to all your learning materials and assessment tasks. Study at your own pace, whenever you have spare time and graduate with a nationally recognised certificate.

What’s the Job Outlook for those who want to work in the Administration sector?

At Open Colleges, we’ve developed a comprehensive employment outlook for many industries, including Administration. For a more in-depth look at the industry, including average income, employment and education levels, feel free to check out our Administration Employment Outlook.

For more information please feel free to reach out to our friendly enrolment consultants. Change your life today with Open Colleges - everything could happen!


Lisa Matlin

Lisa Matlin is the Content and Copywriter Specialist for Open Colleges. She’s worked as a freelance writer, proofreader, and is signed to a literary agency as an author. When Lisa isn’t writing for OC, she’s probably reading, or patting other people’s dogs.

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