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Career pathways for a Community Service Worker

by Emily Gorsky
Posted: July 21, 2019

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Are you someone who loves working closely with people and helping them overcome life’s biggest challenges? If so, you might want to consider a career in the community services sector where you will be responsible for the care and mentorship of other people.

While this can be an incredibly rewarding career path for the right person, you will need to think about whether your personality would suit the demands of a role in this industry. Read our blog “Personality traits required to be a Community Services Worker” to find out more.

Within the community services sector, there is a wide range of roles you can take on, depending on the area you’re specifically interested in, such as aged care, disability, counselling, youth work and community services:

Aged care

Aged care is an industry that is rapidly increasing due to an ageing population. It therefore means there are lots of job openings and a wide range of career opportunities. Aged care can be an extremely rewarding career and you will be helping to improve the quality of life for many elderly people across Australia, whether through providing medical assistance, by caring for people in their homes or providing support at care facilities.

Here are some aged care jobs that you may want to consider:

  • Nursing Assistant
  • Care Worker
  • Community Care Worker
  • Residential Care Worker
  • Residential Support Worker


The disability sector is also rapidly growing, providing lots of job opportunities. You will need to be prepared to work hard and must be patient and compassionate. However, roles in this area can be extremely fulfilling and worthwhile, as each day, you will be making a huge difference to people’s lives.

Look at the selection of roles that may be available to you in the disability sector:

  • Behavioural Support Officer
  • Community-Based Support Officer
  • Disability Support Worker
  • Disability Team Leader/Supervisor
  • Residential Care Officer
  • Senior Personal Care Assistant


By pursuing a career in counselling, you will be able to provide valuable emotional support and guidance to those in need. It can be extremely varied as you may work with people who are victims of domestic violence, who have mental health issues, are suffering from loss and grief, or need advice on problems such as relationships and personal setbacks.

Here are some counselling-based jobs to consider:

  • Case Worker
  • School Counsellor
  • Intake Counsellor

Youth work

If you like working with younger people, then a career in youth work may be for you. Whilst it can be a challenging role, it will also be extremely rewarding, as you will have the opportunity to provide support to children and teenagers who need it most.

Discover some of the roles that may be available to you in this field of work:

  • Community Development Youth Worker
  • Indigenous Youth Worker
  • Recreational Youth Activities Worker
  • Residential Support Worker
  • Youth and Family Services Officer
  • Youth Case Worker
  • Youth Housing Support Worker

Community Services

When working in community services, you may be required to work with individuals, as well as whole communities. You may come across people experiencing very difficult situations, who have a mental health illness or are suffering from alcohol and drug dependency. It can therefore be an extremely challenging area to work in, but you will have the opportunity to make a difference to the lives of many people.

Here’s a selection of some of the careers available in community services:

  • Case Coordinator
  • Case Management Supervisor
  • Case Worker or Case Manager
  • Community Services Worker
  • Community Services Manager
  • Program Coordinator
  • Team Leader
  • Detoxification Worker
  • Drug and Alcohol Worker
  • Family Support Worker
  • Outreach Worker

Ready to start your career in community services?

The difference you can make to an individual’s life as a Community Service Worker makes this career choice one of the most fulfilling and rewarding. To get started in any of these roles, consider getting a nationally recognised qualification. Open Colleges offers a number of courses in community services, from aged care to youth work and more, so you can start learning today.

Download our FREE course guide below or chat with one of our experienced consultants for more information.


Emily Gorsky

Emily is a freelance Writer focusing on career, education and personal finance. She strongly believes in living a balanced life. Her mission is to inspire others to engage in self-motivated learning and build their own path to success.

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