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Employment Outlook

Community Support Worker

The role of a community support worker can be very varied. However, they will aid those within the community that need extra help. This may be for everyday tasks such as getting dressed, monitoring health needs or shopping. This care allows people to continue leading happy and healthy lives.


Average wage for

Employment Levels

There are currently around 46,700 people employed as Community Support Workers across Australia. The Department of Employment, predicts that in the next few years (by 2023) there will be roughly 52,100 people within the profession.

Employment by State

The largest proportion of Community Support Workers are in New South Wales, with 30.5%. However the area with the lowest employment levels for Community Support Workers is the CT, with only 2.4%.

Gender Split

This is a female dominated industry with 67.3% of Community Support Workers being women and only 32.7% male.

Age Brackets

The largest proportion of people working as Community Support Workers are 35-44 years old (24.9%). However, a small percentage (5.2%) of people get into this career path younger, from 15-19 years old. Plus, around 2.5% of people are still working in this job at 65 and over.

Hours Worked

Community Support Workers work an average of 35.7 hours a week compared to all jobs average of 40.0 hours.

Education Level

The majority of workers employed in this profession have a Certificate III/IV qualification (21.7%) or reached Bachelor level (25.7%). 12.2% have a Post-graduate/Graduate Certificate, whilst 9.1% have a qualification which is Year 12 or lower

Community Support Worker Duties & Tasks

  • Provide assistance with dressing, washing, bathing and going to the toilet
  • Help in the use of personal aids, to help them in their daily life
  • Provide care to those that require temporary support during sickness
  • Interact with people and encourage various activities, to help stimulate them physically and emotionally
  • Carry out cleaning tasks
  • Promote good health and support via rehabilitation exercises,basic treatment and delivering medications
  • Keep accurate records of patients



*The information provided on this page is from the Department of Employment’s Job Outlook website. All salary ranges are from Payscale. Where jobs are not exact matches, job areas have been used. This information is to be used as a guide only.