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Employment Outlook

Personal Assistant

A Personal Assistant helps a Manager or Director with administrative tasks. Duties could include filing company records and data entry. The Assistant may also be required to answer questions in the manager's absence and/or reply to correspondence. They may also assist with organising any personal matters. 


Average wage for

Employment Levels

Around 124,900 people are currently employed as Personal Assistants in Australia. This is set to increase slightly to 127,500 people by 2019, according to the Department of Employment.

Employment by State

33.2% of all Personal Assistants are employed in NSW. The area with the lowest number of Personal Assistants is NT, with only 1.4%.

Gender Split

This is a very female dominated industry with 19.4% of Personal Assistants being male and 80.6% female.

Age Brackets

The most popular age for people working as Personal Assistants is 45-54 years old, with 32.3%. A small percentage (3.9%) of people get into this career path older, aged 65 and over. There is also a number of people who enjoy a career as Personal Assistants, with 12.2% aged 55-59.

Hours Worked

Personal Assistants work an average of 38.7 hours a week which is 2.2 hours lower than the average for all occupations.

Education Level

The majority of Personal Assistants have a Years 11 & 10 qualification (28.3%) or are at a Year 12 level (17.7%). 52.7% of people have a Cert III or higher, whilst 47.3% have a qualification which is Year 12 or lower.

Personal Assistant Duties & Tasks

Liaising with other staff on matters relating to the organisation's operations

Researching and preparing reports, briefing notes, memoranda, correspondence and other routine documents

Maintaining confidential files and documents

Attending meetings and acting as secretary as required

Maintaining appointment diaries and making travel arrangements

Processing incoming and outgoing mail, filing correspondence and maintaining records

Screening telephone calls and answering inquiries

Taking and transcribing dictation of letters and other documents

May supervise other secretarial and clerical staff



*The information provided on this page is from the Department of Employment’s Job Outlook website. All salary ranges are from Payscale. Where jobs are not exact matches, job areas have been used. This information is to be used as a guide only.