An Accounts Supervisor oversees the handling of corporate client accounts and generally supervises a number of account executives. In most organisations it is a middle-management position that works through the account executives to enhance client relationships. Project management, strategic vision and industry knowledge are necessary attributes for this position.
For roles similar to Accounts Supervisors, a Bachelor’s degree is often required while some employers may prefer a Master’s degree. The degree field is usually in public relations, business or marketing and voluntary certification is available.
An Account Supervisor role requires the ability to manage, and on occasion, begin to lead, a company, organisation or agency’s day-to-day relationship with key client contacts.
Average wage for
Around 121,700 people are currently employed as Accounts Supervisors in Australia. This is set to decrease slightly to 119,400 people by 2019, according to the Department of Employment.
Employment by State
32% of all Accounts Supervisors are employed in NSW. The area with the lowest number of Accounts Supervisors is NT, with only 0.9%.
This is a very female dominated industry with 18.7% of Accounts Supervisors being male and 81.4% female.
The most popular age for people working as Accounts Supervisors is 45-54 years old, with 25.8%. A small percentage (5.3%) of people get into this career path older, aged 60-64. There is also a number of people who enjoy a career as Accounts Supervisors, with 9.4% aged 55-59.
Accounts Supervisors work an average of 36.2 hours a week which is 4.7 hours lower than the average for all occupations.
The majority of Accounts Supervisors have a Year 12 qualification (20%) or are at a Certificate III/IV level (18.8%). 58.7% of people have a Cert III or higher, whilst 41.3% have a qualification which is Year 12 or lower.
Accounts Supervisor Duties & Tasks
Accomplishes accounting human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees
Communicating job expectations
Planning, monitoring, appraising job contributions
Recommending compensation actions
Adhering to policies and procedures
Meets accounting operational standards by contributing financial information to strategic plans and reviews
Implementing production, productivity, quality, and customer-service standards
Identifying system improvements
Meets accounting financial standards by providing accounting department annual budget information
Monitoring expenditures and identifying variances
Implementing corrective actions
Accomplishes accounting and organisation mission by completing related results as needed
Professional Associations & Groups
*The information provided on this page is from the Department of Employment’s Job Outlook website. All salary ranges are from Payscale. Where jobs are not exact matches, job areas have been used. This information is to be used as a guide only.