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5 in-demand Human Resources skills

by Emily Gorsky

In today’s competitive job market, human resource professionals play an important role in all matters related to employment. The role can involve handling the talent acquisition process by screening and interviewing candidates, hiring the right people, ensuring both employers and employees are satisfied with contractual agreements and much more.

If you’re interested in working in human resources, you will need to possess several skills in order to carry out the role effectively. These skills can range from being able to communicate with others, to being able to efficiently resolve team conflicts if they arise.

This article outlines five key skills you need to master and explains why each is important to your success within the human resources field:

1. Employee Onboarding

Onboarding involves all the steps required for an employee to settle into their role. This can include everything from the completion of paperwork to the initial induction and meeting with other team members. Successful onboarding means the organisation will be able to meet its growth objectives while the employee will have all the resources required to become a well-adjusted and productive member of the team. As an HR professional, it’s important you understand this strategic process. You must also possess the skills that make individuals feel welcome, whilst using your initiative to ensure the onboarding is carried out effectively.

2. Interpersonal skills

As an HR professional, you will work with many different types of people so you must be able to communicate with and relate to others effectively. It’s important for you to build positive working relationships, have a positive attitude and be able to carefully handle most social situations.

3. Conflict resolution

Workplace conflicts can sometimes occur and can range from mild disagreements between staff to complex legal matters. As an HR professional, you must be equipped to help solve a wide range of work conflicts (between two colleagues or an employee and employer) and be skilled in mediation and negotiation. You must be able to listen to others patiently and resolve issues in the most appropriate way. It’s also vital to be aware of laws that are in place to protect both individuals and the company and stay up to date with any changes.

3. Payroll processing

Payroll is the process in which employees receive their salaries, wages, bonuses and any other payments. Even if the finances are taken care of by accounts payable, as an HR professional, you may be required to oversee the administration and outsourcing of payroll to ensure the security of sensitive information. You will need to be well organised, have a good eye for detail as well as good timekeeping to ensure payments are correct and paid on time.

4. Teamwork and Collaboration

Being able to work well with others and collaborate with team members will help you work more effectively in your own role. Understanding the importance of teamwork and collaboration will also help you resolve issues in other teams. You may even be able to offer solutions and strategies that help others work better together.

Being able to work well with others and collaborate with team members will help you work more effectively in your own role. Understanding the importance of teamwork and collaboration will also help you resolve issues in other teams. You may even be able to offer solutions and strategies that help others work better together.

By including these key skills in your resume, cover letter and mentioning them during the interview process, you’ll have a greater chance at attracting the attention of a potential employer.

Considering a career in Human Resources?C

Open College’s BSB41015 Certificate IV in Human Resources can equip you with all the skills you need to get started. You will learn how to select and recruit candidates, find out how to manage effective workplace relationships, get to understand workplace health and safety, plus much more. With these foundational skills, you will open the doors to an exciting career in human resources, across many possible industries.

If you want to take your learning further, combine your study with the BSB50618 Diploma of Human Resources Management. You will gain advanced skills which will boost your chances of employment. Learn more about these qualifications via our Human Resources course page and start your rewarding career journey today.

2 Responses

  1. ranjeet says:

    This is such a great website where we can gain our bits of knowledge regarding the courses related to our future
    Thanka to provide such info

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