Course: Certificate in Galileo eLearning

In partnership with Galileo by Travelport, Open Colleges (formerly Cengage Education) provides access to Galileo eLearning and training in how to use the Galileo computer reservation system. Galileo (sometimes known as Apollo or Worldspan) enables travel agents and airlines to access information about flight schedules, fares, hotel rates, car rentals and other essential travel information.

Suitable for aspiring travel agents or as refresher training, this Galileo course will equip you with a range of core skills. You will learn how to research and sell flights, work with booking files and price an itinerary. Additional modules provide training in e-ticketing and car and accommodation reservations.

Included materials

Clue Cards (1-page quick reference guides to commonly used cryptic formats)
Ask Travelport (Galileo's online troubleshooting tool, with over 6000 Galileo question and answers)

Please note: This course is currently only available in Online delivery mode.

Course Number	D0021
Course Fees From	$769.00 View our payment options

Delivery mode:	Online
Course duration:	Max 12 months
Assessments:	1 Galileo computer reservations assessment
Qualification:	Certificate of Completion (from Galileo)
Nationally Recognised	No
Government Funding	No

Career One jobs for:
General/Other: Hospitality, Travel & Tourism	250
Travel & Ticketing Agents	36
Tour Guides & Operators	19

ID	Subject expand all

	Core modules Air 1: Getting Started with Galileo Air 2: Check Availability and Sell Flights Air 3: Build a Booking File Air 4: Add Passenger Services Air 5: Work with Itineraries Air 6: Retrieve and Change a Booking File Air 7: Price an Itinerary Air 8: Display Fares and Rules Air 9: Manage Booking Files on a Queue FRS 1: Open/Passive/Waitlist Segments FRS 2: Divide/Repeat Booking File FRS 3: Enhanced Booking File Servicing FRS 4: Claim PNR (Passenger Name Record)
	eTicketing Modules Basic Ticketing 1: Issue a Ticket Basic Ticketing 2: Working with Ticket Modifiers Basic Ticketing 3: Working with Tour and Net Remit Modifiers Basic Ticketing 4: Build Manual Fare for Ticket Issuance Further Ticketing 1: Working with Electronic Ticket Data Further Ticketing 3: Exchange Ticket Quickhits 1: Auto Refund - Calculate Refund Amount Quickhits 2: Auto Refund - Complete Refund Mask Quickhits 3: Electronic Ticket Revalidation Quickhits 4: Exchange Ticket Fare Revalidation Quickhits 6: Fare Quote with Specific Fare Basis
	Cars and Hotels Modules Hotels 1: Reference Sell Hotels using Viewpoint Hotels 2: Direct Sell Hotels using Viewpoint Hotels 3: Modify and Cancel Hotels using Viewpoint Hotels 4: Use Maps in Viewpoint Cars 1: Reference Sell Cars using Viewpoint Cars 2: Direct Sell Cars using Viewpoint Cars 3: Modify and Cancel Cars using Viewpoint Cars 4: Display Car Vendor Index and Description using Viewpoint

Entry requirements

Minimum education

Year 10 or equivalent OR
relevant qualification OR
relevant vocational experience.

Minimum age

Minimum age of 16 years. If you are under 18 your application must be signed by a parent or guardian.

Computer requirements

Students will need access to a computer and the internet. For students who do not have access to either a computer or the internet please contact a Student Services advisor to discuss alternative methods of communication.

Minimum specifications for the computer are:

Microsoft Office 2003 or equivalent, and
Microsoft Windows 98, or
Mac OS X, and
CD-ROM drive

Students will also need access to a printer and the following plug-ins:

Adobe Acrobat Reader and
Macromedia Flash player including Microsoft Java Virtual Machine
Pop-up blockers on the web browser must be turned off.

English language requirements

If English is not your first language and you did not complete the last two years of secondary education in English, you are required to provide evidence of English language competency before enrolling into the course. Examples of appropriate evidence are listed below:

Evidence	Example
IELTS	Overall score of 5.5
TOEFL	530 (paper), 197 (computer) or 71 (internet)
12 months in English-speaking employment	Testimonial, statutory declaration

Additional requirements

There are no additional requirements for this course.

Graduates of this course may apply for advanced standing towards:

Certificate III in Tourism (Retail Travel Sales) SIT30207
Certificate IV in Tourism SIT40207

Possible Jobs for this Course include: Experienced Receptionist required Urgently Experienced Receptionist required Urgently. Duties include answering the phone. Taking Bookings Money handling Other - General duties If you have an easy going friendly attitude. Posses a great smile and confidence while working in a fast pace atmosphere ...

cafe assistant cafe assistant/barista, we have positions available for persons to work in a bakery cafe with experience in customer service,food preparation and coffee making ,no nights (some saturday work also available) .we offer great working conditions,job flexabili...

Day Tour Guide We are seeking an outstanding tour guide for our 2012 season to operate three days a week our tours to Arnhem Land from Darwin. Must hold H endorsement, senior first aid as a minimum. Visit www.lords-safaris.com/mystical-arnhemland to view the tour. Excel...

Available payment options

Pay in full $769.00

Fortnightly and monthly payment plans are also available through EduPay. Click Enrol Now and choose a payment plan or call a Course and Careers advisor on 1300 853 033 for more details. (Prices shown are for the online study option only. A surcharge is applicable for the print study option).

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Student Testimonial

"The online alternative not only allows me to work when it suits me but I also think this approach promotes the discipline that's important in a professional career."
- Dioscora A