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Team Leader – Sales

Team Leader – Sales

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Sept. 5, 2017

About us

We are one of Australia’s oldest and largest providers of open learning. For over 100 years we have been helping people from all walks of life to improve their lives through learning. Over this time, we have delivered education and training to more than 800,000 Australians.

Today, we deliver a diverse portfolio of over 100 courses and focus on meeting the needs of adult learners by providing highly flexible, accessible and affordable education and training.

We have a clear vision and have experienced step-change growth and organisational expansion over the last three years. We are well positioned to sustain strong growth into the future - driven by increased market demand for online learning combined with continued investment in further expanding our course portfolio and improving the learner experience and competitiveness of our courses.

Our team includes over 400 staff and 300 contract educators. Over the last three years, we have been through a fundamental organisational transformation.


The Team Leader - Sales is primarily responsible for leading and developing a team of successful Enrolment Consultants (EC's) though mentorship, coaching and modelling of benchmark behaviours.

Key Responsibilities:

  • Develop a performance and productivity focused culture based on a consultative sales approach
  • Meet and exceed team enrolment, retention and operational targets
  • Monitor and manage performance and budgets against targets and KPI’s
  • Create individual goals, training and coaching plans for the development of Enrolment Consultants
  • Provide daily, weekly and monthly reports to the leadership team 
  • Drive continuous improvements across the team
  • Hold regular productive sales meetings, training and coaching sessions with your team
  • Assist with recruitment and training of new Enrolment Consultants

Key Attributes & Experience:

  • Proven experience managing a high performing sales team 2+years desirable 
  • Experience with in the education industry in distance or flexible learning (highly desirable)
  • Proven experience in meeting and exceeding sales targets, KPIs and sales budgets
  • Exceptional communicator with high-level verbal and written skills
  • High levels of organizational skills
  • Demonstrated training delivery and sales training program design experience
  • Experience in using CRM, Lead Management or sales automation IT systems

Educational Qualifications:

  • Minimum HSC or equivalent (Essential)
  • Tertiary qualifications in business or people management would be highly desirable 

Please be aware that it is a requirement of this position that background checks are completed. The background checking process includes reference checking and validation of employment; proof of qualifications; proof of rights to work within Australia; and a police check.

Please email your resume and cover letter to Ciaran Martin, Talent Acquisition Specialist, Open Colleges (02) 8048 5006.

Please note that due to the high volume of response anticipated for this role, only short listed candidates will be contacted.

                                                  **No Recruitment Agencies**