Course: Certificate IV in Medical Practice Assisting HLT43307

Students gain the skills and knowledge required to work effectively in a health setting with clients, staff, visitors, suppliers and others to meet established work requirements. Topics include:

• Ethical work practices
• Promoting a positive approach to health
• Personal and professional work standards
• Personal and professional development.

In this module the worker will learn to work effectively with Aboriginal and Torres Strait Islander people and other culturally diverse clients and colleagues. Topics include:

• Awareness of historical and cultural difference
• Cultural safety and realities
• Partnering with cultural diversity.

Develops student knowledge and skills when responding to the needs of people with challenging behaviours. Issues analysed include:

• Type, frequency and triggers for challenging behaviour
• Strategies for preventing and managing challenging behaviours
• Role of stakeholders in developing and implementing strategies/plans for managing challenging behaviours.

In this skill set the worker will be able to identify occupational health and safety hazards, and assess risk, as well as follow instructions and procedures. They will undertake study of infection control theory and practice.

Students will learn to provide First Aid response, life support, manage the casualty, the incident and other First Aiders, until the arrival of medical help.

Students acquire a detailed knowledge of the anatomy and physiology required to confirm physical health status, and learn to use basic medical terminology.

This skill set is comprised of the units 'Confirm physical health status' and 'Use advanced medical terminology'. It provides the student with the knowledge of anatomy and body function and related terminology that underpins their practice and communication with other health professionals. Students will be assessed in 'Practise Basic First Aid' prior to undertaking this module.

Students develop the skills and knowledge required to follow the correct procedures for handling reusable medical equipment including, collection of soiled items, identification, inspection, cleaning operation, and the monitoring and maintenance of associated cleaning equipment.

In this module students will develop the skills and knowledge required to:

• Coordinate effective functioning of a medical practice
• Implement and monitor compliance with legal and ethical requirements
• Administer the information management system
• Provide reception services
• Prepare and process medical accounts
• Maintain patient records
• Maintain medication stocks.

This module outlines the knowledge and skills required by all workers who may be working primarily with clients with alcohol and other drugs (AOD) issues and provides a basic introduction to values, services and approaches applied to work in this sector.

This module reflects the knowledge and skills required to work within a legal and ethical framework that supports duty of care requirements, uncluding interests, rights and needs of aged clients.

This unit describes the knowledge and skills required in the context and across the range of settings where mental health work occurs, to work as part of a team to develop and maintain effective and trustful communication and relationships with people affected by mental health condition, their family, carer/s and friends that contribute to recovery and independence.