Course Description

Become indispensable around the office with the nationally recognised BSB40215 Certificate IV in Business.

Throughout this course you'll learn how to conduct market research and support the marketing activities of a business.

You'll also polish up your presentation skills and develop valuable human resources experience to help turn you into business all-rounder. This course also includes important knowledge on delivering exceptional customer service.

The BSB40215 Certificate IV in Business is perfect for those who are looking for a recognised business qualification and want to get their foot in the door of a corporate career.

 

Potential career outcomes

  • Customer Service Advisor
  • Supervisor
  • Team Leader