Course Description

The BSB51915 Diploma of Leadership and Management has been designed to turn you into a professional Manager, working to inspire, motivate and get the very best out of employees, while at the same time meeting and exceeding business expectations.

During your studies you will learn how to:

  • Use emotional intelligence to understand team members, learn how to work with them and relate to them. Emotional intelligence will also help you to draw out the best in staff, and to resolve conflict.
  • Support the recruitment, selection and induction of staff, lead and manage team effectiveness, and manage people performance.
  • Undertake project work, manage budgets and financial plans, oversee quality customer service, and facilitate continuous improvement within a business environment.
  • Develop and manage operational plans, and create and roll-out workplace learning.

The course is delivered online, so there are no classrooms and no deadlines. You simply study wherever you want, whenever you want, on any device (phone, tablet, laptop, desktop computer).

The BSB51915 Diploma of Leadership and Management is nationally recognised, so you can use it to gain work all across Australia.

Potential career outcomes

  • Branch Manager
  • Business Manager
  • Department Manager
  • Operations/Facilities Manager
  • Production Manager
  • Retail Manager
  • Store Manager
  • Team Leader