Part of a special initiative from Open Colleges, the combined Leadership and Management and Business Administration course allows students to gain both nationally recognised qualifications with greater speed and at less cost than if undertaken as separate courses.
The course is ideally suited to those already working and wishing to advance their careers or to new supervisors and team leaders wanting build the requisite skills. You can enrol anytime and studying the double qualification online can provide a pathway to a range of positions.
Potential career outcomes
- Accounts Administrator
- Accounts Team Leader
- Executive Personal Assistant
- Leading Hand
- Project Assistant/Leader
|Course duration||24 months|
|Assessments||Portfolio of evidence, Projects, Questions, Written reports|
You will need to have completed year 10, or equivalent. Equivalency can be demonstrated by one of the following:
- A qualification at Certificate II level or higher OR
- 2 years of industry experience in a role that requires the use of written documentation and communication.
You will need to be at least 18 years old.
This course involves reading and undertaking a range of written assessments, as well as engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires the successful completion of English to Year 10 level.
If you haven't successfully completed English at Year 10 level, you can demonstrate equivalency through one of the following:
- Successful completion of a Nationally Recognised Training qualification at Certificate II level or higher; or
- 2 years relevant industry experience in a role that requires the use of written documentation and communication
Open Colleges recognises that not all people are able to read, write and perform calculations to the same standard. See the Language, Literacy and Numeracy Considerations section for more information on tools, resources and support services provided to by Open Colleges.
Hardware and software requirements:
- Microsoft Office 2010 or equivalent
- Broadband internet connection
- 2GB of RAM
- CD-ROM or DVD drive
- Adobe Reader XI or equivalent
- Printer and associated software
- Scanner and associated software
- Digital imaging software
- File compression software.
- Microsoft Windows 7 or higher (Windows 8 recommended)
- 1 Ghz or faster processer (2GHz recommended)
- Adobe Flash Player 10 or higher.
Mac OS users:
- Mac OSX v10.5 or higher (Mac OSX v10.6 recommended)
- 1 Ghz or faster processer (2GHz recommended)
- Adobe Flash Player 10 or higher.
You will need access to software to view online videos and images, such as Adobe Reader, Windows Media Player, Windows Photo Viewer, which are available as a download from the internet.
You will need access to:
- A digital video recording device and/or a digital camera and associated software to save and upload video, image and audio files to OpenSpace. Many mobile phones and smart phones include this technology.
- Software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc. are available as a free download from the internet.
Language, Literacy and Numeracy
Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.
- Make meeting arrangements
- Prepare and distribute documentation for meetings
- Record and produce minutes of meeting
|BSBADM406||Organise business travel|
- Organise business itinerary for domestic and overseas travel
- Make travel arrangements
- Arrange credit facilities
|BSBWHS401||Implement and monitor WHS policies, procedures, and programs to meet legislative requirements|
- Provide information to the work team about WHS policies and procedures
- Implement and monitor participation arrangements for managing WHS
- Implement and monitor organisational procedures for providing WHS training
- Implement and monitor organisational procedures and legal requirements for identifying hazards and assessing and controlling risks
- Implement and monitor organisational procedures for maintaining WHS records for the team
|BSBMGT401||Show leadership in the workplace|
- Model high standards of management performance and behaviour
- Enhance organisation's image
- Make informed decisions
|BSBLDR403||Lead team effectiveness|
- Plan to achieve team outcomes
- Lead team to develop cohesion
- Participate in and facilitate work team
- Liaise with management
|BSBINN301||Promote innovation in a team environment|
- Create opportunities to maximise innovation within the team
- Organise and agree upon effective ways of working
- Support and guide colleagues
- Reflect on how the team is working
|BSBMGT403||Implement continuous improvement|
- Implement continuous improvement systems and processes
- Monitor and review performance
- Provide opportunities for further improvement
|BSBMGT402||Implement operational plan|
- Implement operational plan
- Implement resource acquisition
- Monitor operational performance
|BSBINM401||Implement workplace information systems|
- Identify and source information needs
- Collect, analyse and report information
- Implement information systems
- Prepare for information system changes
|BSBWRT401||Write complex documents|
- Plan documents
- Draft text
- Prepare final text
- Produce document
|BSBFIA401||Prepare financial reports|
- Maintain asset register
- Record general journal entries for balance day adjustments
- Prepare final general ledger accounts
- Prepare end of period financial reports
|BSBFIA402||Report on financial activity|
- Compile financial information and data
- Prepare statutory requirement reports
- Provide financial business recommendations
|BSBLDR402||Lead effective workplace relationships|
- Collect, analyse and communicate information and ideas
- Develop trust and confidence as leader
- Develop and maintain networks and relationships
- Manage difficulties into positive outcomes
|BSBLDR401||Communicate effectively as a workplace leader|
- Identify context for communication
- Clarify message and engage communication
- Take follow-up actions
David Lang has over 25 years’ experience working in international tourism and hospitality management, and has been working as a trainer since 1999.
David specialises in operations management and systems design, as well as quality management systems (including CRM and HRI systems development), work health and safety management, and human resource management.
Jeremy has had an extensive 17 year career in the hospitality and security sectors, during this time Jeremy has held several seniors positions within both industries. He is a qualified chef, CLGCA accredited trainer of RSA and RCG courses and a NSW food authority approved food safety trainer. Within the security sector, Jeremy has worked throughout Australia and held a number of senior positions. Currently, Jeremy is operating his own consultancy business, HSCServices, which specialises in HR, training and development, risk management, security and hospitality consultancy services. Jeremy is also a Justice of the Peace, licensed security consultant, security instructor and Investigator.
Lee CuffLee has worked in the clerical industry for over 20 years. Specifically, her focus has been on small business management. Lee gained her Bachelor of Vocational Education and Training and focused her skills by training students in the classroom as well as by distance learning. She has teaching experience in all aspects of business and training and assessment. She is currently the CEO of a Registered Training Organisation and specialises in the compliance and management of the RTO. Lee is also a small business owner herself, working at a cafe and catering business.
Lorraine Danos is an experienced bookkeeper who has been working as a trainer with Open Colleges since 2004. She has worked across many industries, including manufacturing, community services, hospitality and property management, and has particular experience with the transfer of records from manual to computerised systems. Lorraine has also written a bookkeeping course which was certified by the NSW Vocational Education & Training Accreditation Board (VETAB), recently replaced by the Australian Skills Quality Authority.
Venise Damaskos has experience in retail, business administration and teaching and has worked for high profile retailers including Grace Bros, Norman Ross and World 4 Kids. She developed her teaching skills at the Macarthur Business Training Centre before moving to TAFE as a teacher and workplace trainer/assessor. Venise holds a Certificate IV in Business Administration, as well as a Diploma in Retail Management and a Certificate IV in Assessment and Workplace Training, Diploma in Vocational Education and Training and currently studying her Advanced Diploma of Management.
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