Among other administrative skills, you will learn how to organise business travel, arrange meetings, coordinate business resources and implement environmentally sustainable workplace practices.
You will also develop your ability to solve problems and learn to analyse and evaluate information from a variety of sources. Successful completion of the course will create a pathway to further business studies should you wish to continue your education.
Potential career outcomes
- Executive Assistant
- Office Administrator
- Project Assistant
|Qualification name||BSB40515 Certificate IV in Business Administration|
|Course duration||Maximum 18 months|
|Assessments||Multiple choice questions, Portfolio, Projects, Short-answer questions, Video, Written reports|
There are no formal education entry requirements for this course.
You will need to be at least 18 years old.
This course involves reading learning content and undertaking a range of written assessments and engaging in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires the successful completion of English to Year 12 level.
If you haven't successfully completed English at Year 12 level, you can demonstrate equivalency through one of the following:
- Successful completion of a Nationally Recognised Training qualification at Certificate III level or higher; or
- 3 years relevant industry experience in a role that requires the use of written documentation and communication
Open Colleges recognises that not all people are able to read, write and perform calculations to the same standard. See the Language, Literacy and Numeracy Considerations section for more information on tools, resources and support services provided to by Open Colleges.
You will need access to a computer and the internet and have basic computing skills. Minimum specifications for your computer are:
- Microsoft Office 2010 or equivalent
- Broadband internet connection
- 2GB of RAM
- CD-ROM or DVD drive
- Adobe Reader XI or equivalent
- Adobe Flash Player 10 or higher.
- Access to printer and associated software
- Access to scanner and associated software
- Digital imaging software
- File compression software.
- Microsoft Windows 7 or higher (Windows 8 recommended)
- 1 Ghz or faster processer (2GHz recommended)
Mac OS users:
- Mac OSX v10.5 or higher (Mac OSX v10.6 recommended)
- 1 Ghz or faster processer (2GHz recommended)
You will need access to a digital video recording device and/or a digital camera and associated software to save and upload video, audio and image files to OpenSpace. Many mobile phones and smart phones include this technology.
You will also need access to software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc are available as a download from the internet.
Some assessments include a component for students to record a video. The requirements for these videos vary, depending on the assessment. If you are unable to conduct these in the workplace, if this is a requirement of the assessment, you have the option of engaging with friends, family and other students to record this via other means, such as Skype.
To successfully complete this course, you will require basic computing skills. This includes:
- Creating, saving and editing Microsoft Office documents
- Accessing and searching the internet
- Downloading and saving documents from websites
- Uploading documents through websites
- Participating in online discussions
- Compressing image files
- Recording, compressing and uploading videos.
Language, Literacy and Numeracy
Our free online assessment tool can help give you an idea of the language, literacy and numeracy skills needed to study a VET course. This tool can also help you determine your learning level and help you plan your future studies. You can access the Language, Literacy and Numeracy tool here.
|BSBADM406||Organise business travel|
- Organise business itinerary for domestic and overseas travel
- Make travel arrangements
- Arrange credit facilities
- Make meeting arrangements
- Prepare and distribute documentation for meetings
- Record and produce minutes of meeting
- Plan project administration
- Coordinate project administration
- Finalise and review project administration
|BSBADM409||Coordinate business resources|
- Determine resource requirements
- Acquire and allocate resources
- Monitor and report on resource allocation and usage
|BSBSUS401||Implement and monitor environmentally sustainable work practices|
- Investigate current practices in relation to resource usage
- Set targets for improvements
- Implement performance improvement strategies
- Monitor performance
|BSBINM401||Implement workplace information systems|
- Identify and source information needs
- Collect, analyse and report information
- Implement information systems
- Prepare for information system changes
|BSBITU402||Develop and use complex spreadsheets|
- Prepare to develop spreadsheet
- Develop a linked spreadsheet solution
- Automate and standardise spreadsheet operation
- Use spreadsheets
- Represent numerical data in graphic form
|BSBWRT401||Write complex documents|
- Plan documents
- Draft text
- Prepare final text
- Produce document
|BSBFIA402||Report on financial activity|
- Compile financial information and data
- Prepare statutory requirement reports
- Provide financial business recommendations
|BSBFIA401||Prepare financial reports|
- Maintain asset register
- Record general journal entries for balance day adjustments
- Prepare final general ledger accounts
- Prepare end of period financial reports
Damian has worked in the IT industry for over eight years in many different roles. Starting from desktop support, he progressed to network and systems engineering, software development and IT project management. He has worked for international organisations in both Timor-Leste and Papua New Guinea, while learning to fluently speak Tetun. His most recent position was IT Manager for a large multinational corporation. Damian’s qualifications include the Bachelor of Computer Science and Technology (Networks & Systems), TAE40110 Certificate IV Training and Assessment and Certificate II in Information Technology.
Holly is an enthusiastic and dedicated professional with over 13 years' experience in business administration, account management, marketing and print. She has also been working within the education and training industry since 2013, in both a face-to-face and online capacity, and is passionate about the power of education.
Holly holds a Bachelor of Commerce, Diploma of Business Administration, Diploma of Business, Diploma of Marketing Communication, Certificate IV in Training & Assessment and a Certificate III in Printing & Graphic Arts. She is also currently completing the Diploma of Social Media Marketing.
Lee CuffLee has worked in the clerical industry for over 20 years. Specifically, her focus has been on small business management. Lee gained her Bachelor of Vocational Education and Training and focused her skills by training students in the classroom as well as by distance learning. She has teaching experience in all aspects of business and training and assessment. She is currently the CEO of a Registered Training Organisation and specialises in the compliance and management of the RTO. Lee is also a small business owner herself, working at a cafe and catering business.
Lorraine Danos is an experienced bookkeeper who has been working as a trainer with Open Colleges since 2004. She has worked across many industries, including manufacturing, community services, hospitality and property management, and has particular experience with the transfer of records from manual to computerised systems. Lorraine has also written a bookkeeping course which was certified by the NSW Vocational Education & Training Accreditation Board (VETAB), recently replaced by the Australian Skills Quality Authority.
Suzanne JudgeSuzanne has worked in many fields in local government from finance, records management, property management, procurement, executive assistance and strategic planning. She has been a trainer and assessor in the Business Services Training Package for the last seven years for Open Colleges, St George TAFE and the NSW Department of Education and Training. Suzanne currently serves on the Training and Advisory Board of Open Colleges and holds a Bachelor of Business from UTS, a Postgraduate Diploma in Local Government from Charles Sturt University and a Certificate IV in Training and Assessment.
Venise Damaskos has experience in retail, business administration and teaching and has worked for high profile retailers including Grace Bros, Norman Ross and World 4 Kids. She developed her teaching skills at the Macarthur Business Training Centre before moving to TAFE as a teacher and workplace trainer/assessor. Venise holds a Certificate IV in Business Administration, as well as a Diploma in Retail Management and a Certificate IV in Assessment and Workplace Training, Diploma in Vocational Education and Training and currently studying her Advanced Diploma of Management.
Yvonne has worked extensively in the business sector and has worked across the banking/finance, government, health, and education areas. Her experience includes reception, executive assistant, office manager, AP/AR, payroll, travel domestic/international and events management. Yvonne’s work has taken her to exotic and sometimes dangerous locations that require strategic planning for security and visa requirements.
Yvonne has also worked with long term unemployed youth to assist them in obtaining employability skills and qualifications. Her qualifications include a Bachelor of Adult and Further Vocational Education (BAVE), Certificate IV in Training and Assessment, Computer Studies, Customer Engagement, and is a member of the QCT. Yvonne has also received awards for partnering and innovation.
Yvonne brings a wealth of experience, skills and knowledge to business and education sector.
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